List of the Best Impel Alternatives in 2025
Explore the best alternatives to Impel available in 2025. Compare user ratings, reviews, pricing, and features of these alternatives. Top Business Software highlights the best options in the market that provide products comparable to Impel. Browse through the alternatives listed below to find the perfect fit for your requirements.
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11Sight
11Sight
Transforming customer interactions with 24/7 AI-powered solutions.11Sight is a next-generation AI engagement solution built for industries like automotive and hospitality where customer service, responsiveness, and pipeline generation are critical. Its suite of enterprise-grade AI Agents—including service, front desk, sales, and outbound agents—work as the first line of interaction, providing accurate responses, scheduling, and context-driven escalation. Available 24/7, these agents ensure customers never face delays or unanswered questions, dramatically improving service quality and business outcomes. The outbound agent extends value by sending proactive reminders, recall notices, and personalized communications to keep customers connected and engaged. Dealerships use 11Sight to streamline service appointment scheduling and call handling, reducing no-shows and increasing booked revenue. Hotels leverage the platform to enhance guest experiences with self-service kiosks that connect instantly to live agents via video when needed. Clients have reported dramatic improvements in efficiency, from cutting appointment management overhead to doubling revenues after implementing AI-driven automation. With omnichannel capabilities spanning calls, chat, kiosks, and video, 11Sight delivers a consistent, professional experience across every customer touchpoint. The platform is trusted by over 1,400 dealerships and numerous hospitality providers worldwide. By uniting automation, human-like interaction, and deep industry expertise, 11Sight redefines how businesses engage, support, and convert customers. -
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Spyne
Spyne
Transform product visuals effortlessly, boosting conversions dramatically today!One of the major challenges faced by online sellers is effectively presenting their products to capture customer interest and boost conversion rates. Spyne is revolutionizing the catalog creation process for businesses by utilizing cutting-edge AI technology, eliminating the need for a studio, photography expertise, and complicated procedures, thus enabling stunning catalogs that enhance conversions by up to 40%. We are developing a groundbreaking AI system that will change how businesses produce impactful catalogs without requiring a physical studio setup. Our efforts focus on employing computer vision and AI technology to streamline image processing tasks, allowing any business or marketplace to shoot, edit, and publish product visuals efficiently and cost-effectively. We are assisting major e-commerce platforms across various sectors such as automotive, food, fashion, real estate, and retail in generating and improving high-quality visual catalogs at scale. Founded in 2018 and based in Gurugram, India, Spyne currently serves over 80 clients in more than 15 countries, including notable names like Amazon India, Flipkart, Karvi, OLACars, Sell Any Car, and Carsome. Supported by esteemed investors such as Accel Partners and Storm Ventures, we are poised to further enhance the way businesses engage with their customers through innovative visual solutions. -
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Numa
Numa
Transform communication effortlessly, enhancing efficiency and customer satisfaction.With Numa, you can effortlessly blend it into your existing wireless, landline, or VoIP systems without the need for a costly new phone setup. The process of installing Numa is remarkably simple and does not require any specialized IT skills, enabling your business to be up and running in merely 15 minutes. We provide a wealth of support, including access to experienced product specialists ready to assist you at any time. The Numa app is intuitively designed, making it easy for employees to understand and utilize, which encourages enthusiastic adoption. Customers value receiving clear and direct responses rather than generic scripts, and Numa customizes its features to meet your organization's specific needs by automatically responding to common queries, thereby improving the efficiency of your customer service. With 78% of consumers showing a preference for texting as their primary mode of communication with businesses, offering options for text messaging or voicemail can significantly enhance customer interaction. By implementing Numa, you can minimize the time spent on calls, allowing you to devote more attention to managing your business effectively. Moreover, Numa simplifies everyday tasks, including order processing, at a fraction of the cost associated with traditional answering services, ultimately conserving both time and resources. Embracing this cutting-edge solution not only boosts your operational efficiency but also ensures your business stays in tune with modern communication preferences. This innovative approach can lead to improved customer satisfaction and loyalty, making it a strategic choice for growth. -
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ID Privacy AI
ID Privacy AI
Empowering businesses with innovative, privacy-first AI solutions.ID Privacy is at the forefront of AI innovation by prioritizing solutions that emphasize privacy. Our goal is to provide state-of-the-art AI technologies that enable businesses to thrive while maintaining security and trust. With a focus on privacy, ID Privacy AI offers a secure and adaptable model designed specifically for this purpose. We assist companies across various sectors in leveraging advanced AI capabilities, whether it's enhancing operational efficiency, refining customer interactions through AI chat, or extracting valuable insights while ensuring data protection. The dedicated team at ID Privacy collaborated to create a stealthy AI as a Service solution, launching it with an extensive knowledge base in advertising technology that includes multi-modal and multi-lingual features. Emphasizing privacy-first AI approaches, ID Privacy AI aims to empower enterprises by providing a flexible AI Framework that not only safeguards data but also tackles complex challenges across diverse industries. As we continue to evolve, our commitment to fostering innovation in a secure environment remains unwavering. -
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enquiryMAX
enquiryMAX
Transforming automotive sales with innovative, efficient software solutions.We adopt industry-leading practices along with our deep technical knowledge to develop automotive software solutions characterized by a timeless architecture. Acknowledging the essential role of source code in every software application, we adhere to strict coding standards, ensuring the efficient delivery of high-quality and dependable software on our first attempt. enquiryMAX symbolizes the forefront of automotive lead management systems, incorporating the latest innovative technologies to safeguard your business's future. By modernizing outdated paper-based processes, it improves organizational efficiency within the showroom, effectively mitigating shortcuts and preventing missed opportunities. Furthermore, the system empowers automotive sales teams with the tools and mobility needed to significantly enhance the customer sales experience while promoting greater engagement. This comprehensive strategy not only optimizes operational procedures but also prepares your business for ongoing success in a constantly changing market landscape. As a result, companies can not only thrive but also adapt seamlessly to new challenges and opportunities that arise. -
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Dealer.com
Cox Automotive
Transform leads into loyal customers with personalized automotive solutions.Boost your revenue and strengthen customer relations by utilizing the unique insights and strategies provided by Dealer.com and Cox Automotive. It is crucial to ensure that your marketing initiatives effectively communicate the right messages to your target audience at the most opportune times, which is essential for outpacing competitors. The quality of the website that generates your leads is directly correlated to how effective those leads will be. By creating a customized experience that caters to your customers' needs, you can significantly enhance conversion rates. Engage with ready-to-buy shoppers through personalized sales and service interactions, thus increasing both customer satisfaction and engagement. Aim to reduce bounce rates while maximizing your profitability. By establishing connections with potential buyers at the beginning of their car purchasing journey, you can generate a higher volume of qualified leads that convert more effectively. With the Accelerate My Deal feature, you can kickstart transactions directly from your Digital Storefront, Autotrader listings, or Kelley Blue Book, giving consumers the ability to craft their own purchasing journey, encourage self-education, and embark on their car buying experience smoothly. Embracing these strategies not only enhances your sales pipeline but also cultivates enduring relationships with your customers, ultimately fostering loyalty and repeat business. By focusing on these aspects, you can create a sustainable competitive advantage in the automotive market. -
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RAPID RTC
RAPID RTC
Transforming online car buying with seamless digital solutions.As car buyers increasingly favor online platforms, many are forming their first impressions of dealerships digitally instead of stepping into physical showrooms. RAPID RTC offers a comprehensive digital communication platform that includes tools such as Lead Manager, Live Dealer, Chat, Text, and Social, effectively integrating various consumer-initiated interactions and connecting online shoppers with sales advisors in real-time, thereby enhancing the omni-channel customer experience throughout their purchasing journey. Our solutions are designed to be user-friendly, eliminating the need for downloads, specialized software, or hardware, which makes them accessible across all devices and platforms. While our technology aims to provide significant value to our clients, our primary focus remains on the needs of our clients' customers, distinguishing us in the competitive landscape. We also feature dedicated support teams that cater to your needs, including Dealer Care, Training, and a 24/7/365 Concierge Team, ensuring that help is always readily available. This unwavering commitment to exceptional service underscores our belief that delivering a positive customer experience is crucial for achieving success in the automotive industry. Additionally, we continuously gather feedback from users to refine our offerings and stay ahead of industry trends. -
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AutoFi
AutoFi
Transform your dealership with tailored, innovative sales solutions.A groundbreaking feature on your platform enhances the journey of leads through the sales funnel, moving customers closer to completing their purchases. AutoFi is meticulously designed to meet the unique requirements of automotive dealerships. You can choose to either construct your entire business framework around this platform or effortlessly incorporate our sales and finance solutions into your existing operations. Benefit from tools that are perfectly tailored to your business management approach. Numerous dealers depend on AutoFi to boost their operations, which include everything from virtual showrooms to remote sales and financing solutions. With AutoFi’s exceptional implementation services and ongoing technical support, every detail is customized to fulfill your requirements. Provide customers with an innovative way to engage with your website, guiding them through the sales process and assisting them during critical decision-making moments. Offer 24/7 sales support and the ability to interact in real-time with potential buyers. Furthermore, standardize and streamline the sales intelligence dashboard to create a cohesive system for monitoring all leads and potential clients. This integrated strategy guarantees that your dealership functions as efficiently and effectively as possible, thereby facilitating increased sales and elevating customer satisfaction. Ultimately, investing in AutoFi empowers your dealership to thrive in a competitive market while enhancing the overall customer experience. -
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Carro Systems
Carro Systems
Revolutionize your sales with intelligent, seamless dealership management.Smart Dealership Software Designed for Sales Success. Carro acts as a comprehensive showroom management tool specifically created for automotive sellers across a diverse range of sizes and categories. Our platform empowers both new and pre-owned vehicle dealerships to boost their sales by streamlining customer interactions, managing internet leads, and overseeing inventory effectively. Crafted by engineers with a wealth of experience in the Automotive Sales Lead Management field since 2001, Carro employs state-of-the-art AI technology to drive higher vehicle sales and foster continuous communication with clients. This groundbreaking system is meticulously designed to meet the requirements of both franchise dealers focused on new cars and independent dealers who deal in used vehicles, ensuring adaptability and efficiency in various retail settings. Utilizing Carro enables dealerships to refine their operations and significantly enhance their outreach to potential customers, ultimately leading to better sales performance. Additionally, the platform's user-friendly interface ensures that staff can easily navigate its features, further contributing to improved dealership productivity. -
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Modera Salesfront
Modera
Transform your dealership for greater sales success online.Isolating your sales staff from conventional showrooms can potentially double your sales conversion rates. As a large part of the car purchasing process has shifted online, it is crucial for dealerships to evolve and redefine their functions within this changing environment. Modera has helped more than 30 automotive brands navigate the challenges of the new multi-channel sales landscape effectively. By separating your sales team from physical locations, you can significantly improve your conversion metrics. Our state-of-the-art trade-in tool enables sales associates to accurately record vehicle information and deliver instant, market-relevant valuations. The Modera eCommerce platform streamlines remote transactions, allowing you to connect with contemporary customers no matter where they are located. Elevate your online presence with Modera Webfront, a customized website-building solution specifically crafted for the automotive industry. Additionally, improve customer interactions through our advanced infotainment and digital signage solutions, which are designed for real-time management and enhanced engagement. This strategic shift not only equips your dealership to tackle existing challenges but also sets the stage for long-term success in an increasingly digital marketplace. Embracing these innovations will help ensure that your business thrives in the face of evolving consumer expectations. -
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VinSolutions Connect CRM
Cox Automotive
Revolutionize car sales with seamless, personalized customer experiences.Today's consumers seek a personalized and flexible car-buying experience, with a growing inclination towards completing purchases online. Nevertheless, dealerships with constrained resources often find it challenging to deliver such a smooth and cost-effective experience. Connect CRM integrates dealership functions and sales strategies to provide a holistic view of customers, enhancing communication across different channels and departments. By offering customizable workflows and powerful lead automation tools, our car dealer CRM simplifies the car-buying process, enabling dealerships to adapt to the changing preferences of their customers. Book a tailored demonstration to see how VinSolutions empowers you with crucial, data-driven insights, allowing you to identify prime opportunities swiftly, streamline the sales cycle, and boost overall productivity. This cutting-edge methodology not only enhances operational efficiency but also strengthens the bonds between dealerships and their clientele, ensuring lasting satisfaction and loyalty. In an era where consumer expectations are continually evolving, embracing this innovative solution can set your dealership apart from the competition. -
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Activator
Activator
Transform customer relationships with intelligent, automated marketing solutions.Excel in sales and service, whether in-person or through digital channels, by leveraging a diverse range of data sources that extend beyond the DMS. Activator consolidates all your marketing efforts into a single, cohesive system designed to enhance, automate, and manage customer interactions throughout their entire experience. Instead of just focusing on attracting new customers, prioritize the creation of meaningful relationships that transform them into loyal supporters. With Activator's multi-channel strategy, lead generation for both sales and service is refined, utilizing smart technology and automation to effectively capitalize on timely opportunities. Increase engagement and nurture customer loyalty through precisely targeted marketing tactics that boost your dealership's revenue and improve customer retention rates. MarketActivator presents a trustworthy, incremental, and sustainable marketing solution by leveraging automation and optimization to meet the demands of both sales and service. By tapping into advanced data insights and implementing social distance marketing across multiple platforms, businesses can cultivate devoted customers and enhance their lifetime value. In the fast-paced and competitive market of today, it is crucial to continually innovate to ensure you remain relevant and meet the evolving needs of your clientele. Additionally, embracing a customer-centric approach can further solidify your brand's reputation and foster trust among your audience. -
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MotorLot
MotorLot
Maximize sales potential with 24/7 engagement and responsiveness!Ensure your online sales platform remains operational 24/7, as customers looking to shop after hours are keen to connect with you. This includes individuals with nontraditional work schedules who are actively searching for vehicles. Research indicates that the chances of a lead moving forward in the sales process can increase by 21 times if you respond within five minutes of their inquiry, rather than delaying for thirty minutes (InsideSales). It's crucial to recognize that prospective buyers frequently compare multiple dealerships, with 50% opting for the first vendor to reply (Podium). We streamline the process of booking appointments and scheduling test drives, working in harmony with your sales team. At MotorLot, our dedicated human representatives manage all inquiries without sticking to scripts, enabling us to customize interactions to suit your dealership's unique requirements. Although some leads may prove less valuable, we allow you to focus on the buying and selling of cars by providing only the most qualified prospects. These promising leads can be seamlessly integrated into your CRM system or sent to you through messaging or email. Furthermore, if your response time is subpar, Facebook may reduce the visibility of your listings, leading to fewer leads and diminished sales opportunities. It is essential to engage with potential buyers in a timely manner to uphold your competitive advantage in the marketplace, ensuring that you do not miss out on valuable opportunities. By prioritizing swift communication, you can significantly enhance your overall success in sales. -
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WebSparK
MotorK
Revolutionize automotive sales with cutting-edge digital solutions.WebSparK is a comprehensive web solution designed to help both authorized dealerships and independent multi-brand retailers boost their traffic generation and lead acquisition while significantly lowering their cost-per-lead. Specifically engineered for the automotive industry, WebSparK features over 70 cutting-edge tools, making it the most advanced digital showroom in the world. This platform is trusted by leading OEMs and successfully produced more than one million leads in the year 2020 alone. With WebSparK, users can immediately start interacting with potential clients, facilitating rapid growth in their customer base through multiple digital contact channels, all made possible by a modern and cohesive user experience. Its SEO-friendly design, combined with an Integrated Marketing Suite, allows businesses to reduce lead acquisition costs while ensuring they remain prominently visible in search engine results. Moreover, WebSparK offers the versatility to customize content and layouts to align seamlessly with the distinct branding of each business. In essence, this platform revolutionizes the automotive sector by enhancing both operational efficiency and customer engagement levels, making it an indispensable tool for success. As the digital landscape evolves, WebSparK positions itself as a leader in providing innovative solutions for automotive retailers aiming to thrive in a competitive market. -
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DealerAI
DealerAI
Transforming dealerships with AI-driven sales and service excellence.DealerAI introduces an advanced Multi-Agent Generative System (MAGS) crafted specifically for car dealerships, enabling the creation of customized AI agents that improve sales, service, parts, and finance functionalities. These smart agents support chatbots, voice AI, and continuous follow-up systems that operate 24/7 on various platforms such as website chat, SMS, email, and social media, efficiently capturing inquiries, qualifying potential leads, scheduling appointments, and transforming cold leads into more engaged prospects. The system is seamlessly integrated with a dealership's CRM, inventory management, booking systems, and other relevant data sources to ensure smooth operations. Notably, DealerAI's Smart Inventory Matching feature (Fuse Inventory) effectively links buyers with the most appropriate vehicles available across different dealership locations. Moreover, the REACH module automates follow-up communications through multiple channels, re-engaging leads that may have become inactive. With its sophisticated voice AI capabilities, the platform supports natural conversations that build trust and improve conversion rates. Designed for scalability and security, the enterprise-grade architecture can handle significant transaction volumes and support rollouts across numerous dealership rooftops, which ensures that businesses can expand without sacrificing service quality. This cutting-edge solution ultimately empowers dealerships to enhance their customer interactions while optimizing operational efficiencies, leading to a more productive and profitable business model. By leveraging such innovative technology, dealerships can stay ahead in a competitive market. -
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VisQuanta AMS
VisQuanta
Revolutionize dealership operations with AI-driven automation tools.VisQuanta provides a comprehensive set of AI-powered solutions known as the AutoMaster Suite, aimed at helping automotive dealerships automate various aspects of the customer journey, recover lost leads, streamline appointment scheduling, manage their online reputation, and boost overall operational productivity. One of the standout features is the Lead Loss Mitigation module, which focuses on re-engaging unresponsive or cold leads, resulting in remarkable re-engagement success. Moreover, the Speed to Lead component adeptly captures incoming inquiries from diverse sources—such as web forms, ads, chat interactions, and direct messages—offering immediate responses via SMS, evaluating lead qualifications, and facilitating direct appointment scheduling within the dealership’s CRM. The suite further incorporates reputation management tools that automate the solicitation of customer reviews, swiftly address negative responses, and help the dealership uphold a favorable online reputation. Additionally, VisQuanta ensures seamless integration with major dealership CRM and DMS systems, promoting synchronized data flow and more efficient operational processes. By utilizing these innovative solutions, dealerships can markedly enhance their customer engagement and operational effectiveness while also keeping pace with the evolving demands of the automotive market. This transformation ultimately leads to a more robust business model and improved customer satisfaction. -
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OneCommand Platform
OneCommand
Transforming dealerships with innovative solutions for unparalleled success.Every car dealership strives to stand out in a crowded market. OneCommand acts as the crucial resource for thriving dealers, guaranteeing reliable results in both sales and service divisions. Become part of the numerous dealerships that leverage the OneCommand Platform and CRM every single day. Celebrated as an industry frontrunner, OneCommand utilizes advanced technology to significantly improve response rates, increase foot traffic, and lower marketing costs. This distinctive CRM effortlessly integrates with a dealership's current operations, enhancing overall productivity. Our customized solutions are designed to elevate your marketing strategies to new heights. With a team composed of automotive aficionados boasting an average of 15 years of varied experience in the automotive realm, we possess a profound insight into the needs of dealers. Our dedication lies in providing exceptional service and tangible results. Daily, OneCommand supports the transmission of over 1,000,000 communications for our clientele, yet our emphasis is not merely on volume; it's on strengthening the connection between dealers and their most prized assets: customers and prospective clients. By focusing on effective communication, we empower dealerships to excel in an ever-evolving competitive environment, ensuring they not only meet but exceed their goals. This commitment to fostering strong relationships ultimately sets our clients apart in the automotive industry. -
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AutoPoint
Solera
Revolutionizing vehicle ownership with comprehensive automotive customer support.AutoPoint's software for dealerships and service centers revolutionizes vehicle ownership by integrating all essential services for unparalleled automotive customer support. This advanced platform equips OEMs and dealerships with cutting-edge technology that enhances sales processes and fosters customer loyalty. With a suite of powerful tools at their disposal, OEMs and dealerships can effectively boost sales, execute impactful email and digital marketing initiatives, offer maintenance assistance, manage documentation efficiently, and ensure customer retention. Our all-encompassing software solution is designed to guide you through every phase of the customer journey, thereby guaranteeing an exceptional level of satisfaction. Additionally, our commitment to innovation means that you will always be equipped with the latest features to meet evolving customer needs. -
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DealerSocket
DealerSocket
Transform your dealership with tailored solutions for growth.Dynamic. Streamlined. Customizable. Elevate your operational workflows, automate your marketing and sales tactics, and cultivate meaningful relationships with your clients through a simple yet tailored vehicle purchasing experience. Focused. Flexible. Unified. We make it easier to utilize your customer insights, ensuring they keep returning to your dealership. Engaging. Interactive. Customized. Boost your marketing returns with high-performance websites and digital solutions tailored to your specific needs, drawing in a broader customer base to your business. Seamless and straightforward. Customers can effortlessly personalize their ideal deal online and transition smoothly from the digital environment to the physical showroom, ultimately driving up your profits. Robust. Insight-driven. Efficient. We align with your inventory strategy rather than enforcing our own, helping you make informed inventory decisions that enhance your Profit Per Day™ results. By harnessing our tools and expertise, you can refine every facet of your sales process and improve overall operational efficiency, paving the way for sustained growth and success in your dealership. -
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Informativ
Informativ
"Streamline sales compliance with cutting-edge digital solutions."Informativ’s Dealership Compliance Software offers a robust digital compliance solution tailored for both in-person and online transactions, formerly recognized as Dealer Safeguard Solutions/DSGSS, with the goal of creating a trustworthy, verifiable, and fraud-resistant process for vehicle sales. The platform enhances efficiency by eliminating the dependency on physical paperwork, enabling the digital gathering of information from buyers and co-buyers, as well as allowing document uploads, while generating a “digital deal jacket” for each transaction, regardless of whether they are completed, and maintaining essential records in secure cloud storage over extended periods. It ensures adherence to critical regulatory requirements like the FTC Safeguards Rule, FCRA standards, and privacy laws through automated policy workflows, identity verification, and fraud detection tools. Informativ’s sophisticated multi-layered engine can scan more than 250 types of barcodes and IDs to pinpoint potential synthetic and identity fraud threats, effectively blocking non-compliant transactions from moving forward. Furthermore, the software is built with both mobile and desktop options, making it suitable for both physical and virtual sales environments, while also allowing for early soft-pull credit pre-qualification for potential buyers. This adaptability significantly improves the customer journey by aligning with various sales scenarios and consumer needs, ultimately promoting a smoother buying experience. Additionally, the software's user-friendly interface ensures that dealership staff can navigate the platform with ease, further enhancing operational efficiency. -
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Prodigy
Prodigy
Revolutionize sales with seamless digital solutions for success.Transform your sales approach by optimizing the sales process and boosting customer satisfaction, all while achieving greater profit margins through a robust digital sales platform. Convert your existing website into a vibrant e-commerce center that converts visitors into paying customers continuously. Our iPad-driven digital sales platform guarantees a seamless transition from online browsing to in-store shopping. With sophisticated reporting and management tools, you can track performance at every step of the journey. Prodigy integrates smoothly with your existing software and sales processes, enabling your team to embrace digital retail solutions without the burden of extensive retraining or additional software costs. Thanks to these efficient integrations, dealerships typically see an increase of over 30 vehicle sales in their first week of using Prodigy. This platform allows you to deliver a modern and effective experience for every customer, whether they are shopping from home, on their mobile devices, or visiting your showroom. Prodigy ensures that every aspect of the deal's progression is automatically synchronized, providing a consistent and unified experience for all clients. By adopting this innovative strategy, you not only improve operational efficiency but also cultivate deeper relationships with your customers, paving the way for long-term loyalty. -
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DealerClick
DealerClick
Streamline your dealership operations with innovative software solutions.DealerClick is a provider of dealership management systems (DMS) that caters to independent used car dealers throughout the entire United States. We deliver both web-based and desktop software solutions designed for various types of automotive dealerships. Easily list your vehicles across prominent advertising platforms like CarGurus and Craigslist. Our sophisticated inventory management tools ensure a seamless transition from auction to showroom! By digitizing your account management and payment processes, you can significantly save time. All essential resources to effectively operate a Buy Here Pay Here (BHPH) business are conveniently gathered within a user-friendly DMS platform. Notably, we specialize in creating mobile-first websites, with every template featuring built-in SEO capabilities; we can also craft custom websites tailored to your needs. Discover a package that perfectly aligns with your business requirements today. With mobile management, you gain unparalleled flexibility. Our leading-edge applications empower you to oversee every facet of your business directly from your smartphone, allowing for efficient operation on the go. Whether you are looking to enhance your online presence or streamline your dealership operations, DealerClick has you covered. -
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Online Shopper
Dealer Inspire
Empowering dealers with consumer-centric digital retail solutions.Over the years, the evolution of digital retail has equipped us with crucial insights that empower us to support numerous dealers in creating a consumer-centric experience. This deep understanding has led to the creation of two distinct digital retailing solutions, each designed to fit the specific sales strategies of individual dealers. Our advanced digital retailing tool allows consumers to customize and assess payment options for a variety of vehicles, enabling them to make well-informed decisions about their purchases from your inventory. In addition, our automated digital retailing system boosts both the quantity and quality of leads sourced from your website, functioning effectively without requiring any extra tools, training, or changes to existing procedures. By collaborating with local banks of your choosing, online shoppers can generate personalized offers that reflect the actual rates available, ensuring that the attractive payment plans presented online align with the agreements they will finalize in person. This holistic strategy not only streamlines the journey from online inquiry to in-store commitment but also fosters stronger connections between dealers and consumers, ultimately enhancing overall satisfaction. Thus, we are committed to revolutionizing the digital retail landscape for dealers and buyers alike. -
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LivePerson Automotive
LivePerson
Transforming car buying with seamless, personalized messaging solutions.No vehicle has ever been sold or serviced without some level of communication, and contemporary consumers predominantly prefer messaging as their main method of interaction. LivePerson Automotive empowers dealerships with comprehensive messaging tools that not only draw in more customers but also significantly improve their experiences and cultivate stronger loyalty. Although car buyers often favor online research and purchasing, they frequently face difficulties in completing forms or finding specific details. Studies show that 74% of online buyers would be more willing to finalize forms if live chat assistance were available to clarify information about vehicles or financing options. By providing consumers with straightforward access to your team, you can assist them in navigating the buying process more effectively through Conversational Car Buying™, which is recognized as the top live chat and messaging solution in the automotive industry. This cutting-edge strategy not only simplifies the purchasing journey but also creates a more tailored experience that resonates with today's tech-savvy customers, ultimately leading to higher satisfaction and loyalty. Engaging with consumers in this way can transform their entire car-buying experience, ensuring they feel supported at every step. -
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Mia
Mia
Revolutionizing dealership communication with 24/7 AI efficiency.Mia is a cutting-edge conversational assistant tailored for car dealerships, facilitating the automation of both incoming and outgoing customer interactions at any time of day. It skillfully handles phone calls, texts, and emails, offers support in multiple languages, and can efficiently arrange appointments or route inquiries based on the dealership’s protocols. By integrating effortlessly with dealership systems, including inventory management, customer relationship management, and service scheduling, Mia guarantees that responses are both coherent and aligned with brand guidelines. This revolutionary agent functions across various operational areas—sales, service, and reception—turning lost opportunities into potential revenue streams while alleviating human staff from repetitive tasks. Mia ensures round-the-clock availability, maintains a seamless conversational experience, and is equipped to manage multiple languages, with the capability to escalate matters to human employees when needed. By optimizing operational workflows, Mia not only improves the customer experience but also dramatically enhances efficiency within the dealership setting, paving the way for smarter customer interactions. Ultimately, Mia represents a significant leap forward in how dealerships can engage with their clients, ensuring that they remain competitive in an ever-evolving marketplace. -
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Carsforsale.com
Carsforsale.com
Drive sales with enhanced online visibility for dealerships!Carsforsale.com offers premier online automotive solutions and visibility for more than 22,500 independent and franchise dealerships across the United States, making it a significant player in the automotive market. This platform helps dealers enhance their online presence and reach potential buyers effectively. -
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DealerDNA
DealerDNA
Streamline payments, engage customers, and optimize dealer success.Effortlessly highlight the ideal payment choices for each vehicle, broaden your audience reach, and boost buyer enthusiasm. By utilizing real-time automated solutions, complex marketing channels are smoothly integrated to display the most favorable payment arrangements for every vehicle. As inventory levels or promotional offers change, prompt updates are made across the dealer's marketing platforms, including dedicated special offers landing pages, inventory detail pages, search engine advertisements, and digital remarketing banners. The cutting-edge iAutopilot™ module from DealerDNA provides an exceptionally intricate and finely-tuned advertising strategy, establishing itself as a frontrunner in the industry. This configuration allows dealers to significantly reduce expenses, taking advantage of a competitive Cost-Per Click (CPC) and management fee structure. In addition, DealerDNA’s advanced Calculator Tool gives customers real-time updates on the latest manufacturer incentives, rebates, and financing options from trusted lenders—highlighting the best available payment choices while ensuring transparency and accelerating the sales process. This all-encompassing approach not only boosts customer engagement but also optimizes dealer operations, creating a more efficient sales environment. By continuously adapting to market dynamics, this system ensures that both dealers and customers enjoy a seamless and productive experience. -
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Fullpath
Fullpath
Unlock your data's potential for personalized customer journeys.Your data possesses immense worth, similar to precious metal, yet its full potential can only be realized through proper activation. Fullpath transforms the traditional Customer Data Platform (CDP) by focusing on enhancing experiences and integrating AI technology into your dealership's unified data system. This improved activation allows dealers to design extraordinary customer journeys through automated interactions and marketing strategies supported by AI, aimed at increasing sales and nurturing customer loyalty. By consolidating various dealership data sources into one platform, your information can be cleansed, standardized, and consistently updated for peak performance. Moreover, employing powerful AI capabilities on your data reveals significant insights regarding your customers, which facilitates the development of personalized experiences that truly resonate with them. Additionally, you can initiate tailored marketing campaigns that effectively engage with each phase of the sales funnel, ensuring that no potential connection is overlooked. This comprehensive approach not only maximizes the value of your data but also fosters a deeper relationship with your customers over time. -
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Drivee
Drivee
Revolutionize dealership sales with intelligent, immersive marketing solutions.Drivee represents a cutting-edge AI solution tailored for car dealerships, merging intelligent conversational sales agents with sophisticated visual marketing capabilities to boost lead generation, enhance conversion rates, and improve customer interactions. The AI-powered sales agent operates 24/7 to handle vehicle inquiries through chat, effectively qualifying leads, setting up test drives, managing rescheduling, and dispatching timely reminders, all while adhering to the dealership's brand identity. It guarantees precise inventory oversight by automatically noting sold vehicles, updating listings, and reflecting real-time pricing or feature changes. Furthermore, Drivee offers captivating visual tools such as Car-360 Spin, which transforms standard photos into interactive 3D models, and Video Tour, which creates high-quality, AI-assisted walkarounds with voiceovers that highlight the vehicles' standout features. The platform also features a centralized dashboard and detailed analytics, enabling dealerships to assess performance metrics, monitor lead interactions, and discern engagement patterns. Designed for adaptability, Drivee allows dealers to step in and participate in conversations when needed, thereby ensuring a tailored customer experience. This innovative fusion of technology and direct engagement equips dealerships with the necessary tools to excel in a highly competitive environment, enhancing their overall operational efficiency and customer satisfaction. -
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Matador AI
Matador AI
Revolutionize dealership interactions with seamless AI-driven solutions.Matador is an advanced conversational AI platform tailored specifically for automotive dealerships, with the objective of improving and simplifying interactions related to sales, service, and support on a large scale. This innovative system includes an AI-powered sales agent for lead generation and nurturing, an AI service agent designed to enhance service revenue and maintain customer loyalty, and an AI call agent that guarantees all inbound calls are attended to, all leveraging the power of “AutomotiveGPT.” Matador also pinpoints essential “opportunity searches” that direct teams on subsequent actions, while automating various tasks such as SMS outreach, appointment setting, and follow-up messages. Furthermore, it boasts features for broadcast messaging, regulatory compliance, automated workflows, video integration, and a strong compatibility with dealer CRMs and lead management systems. Users can take advantage of a browser extension that allows text messaging directly from any CRM or web application using their business number, which includes templates, dynamic fields, scheduling options, attachments, and synchronized messaging capabilities. Trusted by over 1,000 dealerships, Matador empowers automotive professionals to revolutionize their customer interactions. Moreover, the platform's extensive array of tools positions it to significantly reshape how dealerships connect with clients and oversee their operations. With the continuous evolution of customer expectations, Matador remains committed to providing solutions that meet the changing needs of the automotive industry.