Infor CRM Reviews

Maximizing the value of your first-party data is essential for success. D&B Connect offers a customizable master data management solution that is self-service and capable of scaling to meet your needs. With D&B Connect's suite of products, you can break down data silos and unify your information into one cohesive platform. Our extensive database, featuring hundreds of millions of records, allows for the enhancement, cleansing, and benchmarking of your data assets. This results in a unified source of truth that enables teams to make informed business decisions with confidence. When you utilize reliable data, you pave the way for growth while minimizing risks. A robust data foundation empowers your sales and marketing teams to effectively align territories by providing a comprehensive overview of account relationships. This not only reduces internal conflicts and misunderstandings stemming from inadequate or flawed data but also enhances segmentation and targeting efforts. Furthermore, it leads to improved personalization and the quality of leads generated from marketing efforts, ultimately boosting the accuracy of reporting and return on investment analysis as well. By integrating trusted data, your organization can position itself for sustainable success and strategic growth.

Streamline intricate operations efficiently for manufacturers and distributors in the enterprise sector. Infor® M3 is a cloud-enabled ERP solution tailored for manufacturing and distribution. It harnesses cutting-edge technology to deliver an outstanding user interface, robust analytics, and a versatile platform that accommodates multiple companies, countries, and sites. CloudSuite™, encompassing Infor M3® and complementary industry solutions, provides leading-edge capabilities across sectors such as chemicals, distribution, equipment, and food and beverage, among others. It supports multisite, multicompany, and multicountry operations in over 25 languages and across more than 50 countries. The system features customizable, role-specific homepages that can be accessed through various devices and browsers, enhancing overall productivity. Users can fully utilize the integrated tools designed to assist within the realms of chemical, distribution, equipment, food, beverage, and industrial manufacturing sectors, ultimately driving operational efficiency. By adopting Infor M3, businesses can significantly improve their workflow and adaptability in a rapidly changing market landscape.

Today's consumers enjoy an unparalleled array of choices when it comes to researching and purchasing products. For businesses to effectively capture and keep their customer base, it is essential to provide a smooth and enjoyable experience across all platforms. Central to achieving this is the Infor Customer Experience Suite, which plays a crucial role in integrating customer data throughout the organization, ensuring that every interaction is consistent, exceptional, and personalized to meet individual preferences at all phases of the customer journey. This suite features specialized CX software that manages the entire sales cycle, covering aspects such as customer engagement, sales automation, configuration-to-quote, and contract management. The capability to comprehend and respond to customer behaviors has advanced remarkably. With tools that include marketing resource management, analytics for informed decision-making, and extensive campaign management, the marketing solutions found in the Infor Customer Experience Suite enable businesses to utilize data in groundbreaking ways to engage their customers more effectively than ever. By prioritizing the evolving needs of customers, organizations can cultivate stronger relationships, enhance customer satisfaction, and ultimately drive brand loyalty in a highly competitive landscape. Embracing such comprehensive solutions is key to thriving in the dynamic marketplace of today.