KrispCall Reviews

As a freelancer working with international clients, first impressions on the phone matter more than most people realize. Having a local number through KrispCall genuinely improved my answer rates and made client conversations start on a much warmer note

Every missed call shows up as readable text automatically — I can scan and respond quickly without listening to a single audio voicemail.

The mobile app UI feels slightly behind the desktop version and could use a refresh to match the same experience.

Using KrispCall has been a good experience overall. The setup was simple, the features are useful, and the call quality is decent. The platform is easy to navigate and works well for daily business communication. Considering the pricing and functionality, it offers good value for businesses.

Pricing is generally reasonable for small to mid-sized businesses, especially if you need international calling or multiple business numbers.

Sometimes there are minor login glitches, especially when switching between devices or sessions. They don’t happen often, but when they do, a quick re-login usually resolves the issue.

As a freelancer I'm always weighing whether a tool is worth it for just one person. KrispCall earns its keep. It makes me look more professional, keeps my work and personal life separated on one device, and never really gives me trouble. The price could be friendlier for solo users but I've stopped thinking about it because the value is there. Solid tool, no regrets.

The voicemail-to-text feature means I can handle messages during meetings without being rude or stepping out. I get a text version of every voicemail and I can quickly decide if it needs immediate attention or can wait. For someone managing everything alone, small things like this save real mental energy throughout the day.

Porting my number was poorly communicated — just a heads-up would have been enough

Overall, KrispCall does what it promises. It’s dependable and helps keep calls and follow-ups organized without overcomplicating things.

Stable platform with good features for sales teams, easy call tracking, and works well with HubSpot for smooth daily workflows.

Nothing that affects daily usage, aside from minor learning time when getting familiar with advanced features and call settings.

KrispCall replaced two other tools we were paying for separately. The feature depth for the price is hard to beat, especially for a growing remote team. Day to day usage has been smooth and enjoyable.

International number availability in over 100+ countries made expanding our client base incredibly easy and seamless.

The initial setup took longer than expected, but the support team was there to help.

My old provider’s call routing was maybe eighty percent reliable, and that sounds fine until you are the twenty percent who get missed or misdirected. KrispCall has not made a single mistake with call routing since I got it set up correctly. That’s honestly all I ever wanted, and it took a change of providers to get it.

Call routing works exactly as configured every single time — the right person gets the right call without any manual intervention or frustrating misdirects.

Everything is just perfect, nothing went bad until now.

Once the learning curve is cleared, it’s a highly effective tool. Makes international communication and team monitoring much simpler.

The interface is clean, intuitive, and doesn’t feel cluttered. You can find recordings, call logs, and analytics without hunting around.

Rarely, there’s a slight lag when initiating calls, especially during peak hours.

It's a good tool. We use it every single day for customer calls and internal stuff. Yeah, it could look prettier and there's a few things I wish it did differently, but honestly those are minor gripes. It works reliably and doesn't give us headaches, which is really all we wanted. Would choose it again.

Calls sound professional. Syncs with other tools we use. Rarely have issues. Support responds quickly.

Had some bugs initially. Contact sync is sometimes slow.

Sales teams required a solution to boost their dialing rate. Click-to-dial from our CRM system has eliminated so much wasted time. Record calls and train people on how to better handle objections. Local numbers for different areas definitely get answered more than toll-free numbers.

Click-to-dial from CRM speeds up prospecting, call recording helps with objection handling training, and local presence numbers increase answer rates.

Great for sales teams, could use more information about call result outcomes

If you need call recording for training or quality checks, this works perfectly. Just set it up once and forget about it.

Every call gets recorded automatically which is amazing for training our team. Audio quality is clear and it's super easy to find old recordings when we need them. Included in the price too which is great.

Can't add tags to recordings. Would love transcription for calls, not just voicemails.

Pretty satisfied with everything so far. Saves us money on phone costs. Does daily tasks just fine. Would recommend people try it out.

What I like about KrispCall is that it is easy for anyone to use, call quality is acceptable also SMS is handy for quick messages. This is affordable for small, mid and large scale businesses.

Nothing major but app should be updated with some advance features.

Look, I've tried a few VoIP tools and most of them either look pretty but break constantly, or work fine but feel like they were designed earlier. KrispCall is neither. It works, it looks decent, and when something went wrong, someone actually helped me fix it. That's all I really wanted. Worth the money for small teams.

International numbers are easy to get, and the setup process is quick with coverage, and all looks great features

Mobile experience needs improvement for field teams

Honestly just needed cheap business calling that works and this does exactly that. team adapted fast, no complaints.

cheap setup wasn't hard. works on both desktop and mobile, also records calls and have bulk sms feature.

i only dislike a thing here that some features cost extra. integrations are enough good

KrispCall has improved how we manage both local and international communication. While there are small areas for improvement, it performs consistently well for everyday business use. Definitely a strong 4-star experience.

Call recording and tracking features are very useful for training and quality assurance, helping teams review conversations, identify improvement areas, maintain compliance standards, and enhance overall customer service performance.

Some advanced features require a bit of exploration — it’s not instantly obvious where everything is.

love being able to text from business number. clients appreciate being able to text instead of always calling. really useful feature that we use daily for quick updates and reminders.

having sms and calls in one platform is convenient. bulk messaging works well for sending updates. threaded conversations keep things organized. delivery rates are good

scheduling messages could be better. character limits are a bit restrictive. would love mms support.

In overall, they provide really great services comparing to other voip providers, pricing is reasonable not that costly.

I just got my Uk number immediately, i thought it would take time but i am really impressed with the service they provide

Wish there were more automation options built into the base workflows

KrispCall is one of the best VoIP tools we’ve used. Call clarity is great, setup was easy, and automatic call logging with our CRM keeps everything organized. It has improved our team’s productivity significantly.

Quick and hassle-free setup without any technical complications, making it easy for the team to get started and use it smoothly from day one.

No major issues experienced so far, and everything has been working smoothly without affecting our daily workflow.

Before KrispCall, managing calls was messy; now, setup is quick, calls connect smoothly, and everything feels organized and easy.

Fast setup made getting started a breeze, and I really love how smoothly calls connect and the interface is so easy to use

Some features could be explained better, other everything is pretty good.

KrispCall is a strong pick for startups and small-to-medium businesses looking for a reliable, affordable VoIP solution without the complexity of enterprise-grade systems. The setup is fast, the support team is excellent, and the CRM integrations work smoothly.

Power Dialer is a game-changer for outbound sales teams and,
support team responds fast and actually resolves issues

Call analytics depth could be improved for enterprise-level reporting.

My experience with KrispCall has been mostly positive. It’s a practical solution for managing business calls without much complexity. While there are some small performance issues, the core features work well, and the platform continues to improve.

Call recording is a big plus, especially for reviewing important calls later and staying organized.

Advanced features could use better documentation.