Lime Connect Reviews

Through Userlike we have the possibility to give customers a low-threshold way to contact us. Due to the simplicity of Userlike, the acceptance in the executing department is very high and we are able to roll out the chat quickly.

The tool is very well preconfigured. Especially the automatic messages in case of absence or not answering questions. Very intuitive and also not very intrusive for our customers.

Test period is a bit short. With installation on dev system and then testing by sales, a longer test period would be desirable, but support was very accommodating in the test period extension.
It would be nice if there were roles in the team version that did not consume a quota (e.g. for agency or internal admin).

It's hard to speak for bigger organizations, as ours is <5 employees; but overall we enjoy using UserLike and it's been fruitful since we integrated it to our website too.

Being able to oversee all messaging channels from one place is great. Setting up auto responds was easy too.

At first, we had some trouble regarding page speed, but it's much better now with some tweaking.

Overall it's a really good experience!
I'm really satisfied with this solution: really small investment and great functionalities already available.
Highly recommended.

It's really plug and play: just a script and you're ready to go.
Also the back-end is really intuitive and you can really start from zero and start using it in 5 minutes.

It might be too early to say it, but at the moment there's nothing wrong with this solution.

I hope we will make good experience in the future, when we have more time to test. So far we couldn't test everything.

Professional software with many features. Translation implementation and tracking of page visits are interesting features for us.

No direct link to a chat overview site e.g. who is available. Test period is too short.

I would definitely recommend Userlike to my colleagues. Do you happen to offer special pricing for education?

A powerful tool which has serve exceptionally well in providing my students a convenient too to communicate with me efficiently.

It involves somewhat of a learning curve. There are a lot parameters and a great deal of options, some of which are a little confusing to understand (for this novice user). I find the pro version very pricey.

Overall our experience is really great, we 100% recommend this product to use for any online platform.

Its features and pricing. Also the user interface is very friendly, we definitely recommend you to use this product.

We cannot consider anything that needs to be improved.

My customers can also reach me outside of normal office hours via chat. Here, questions or requests can be clarified simply and via short official channels. I am very glad that I chose the chat tool.

I am very satisfied with the service and can only recommend it to everyone. In addition, the handling and use of the chat tool is simple and understandable. In addition, it offers my customers an exceptional contact offer.

Nothing. Because I am extremely satisfied with the customer service and have no objections.

We like all of it.

The usability is excellent.
The handling is easy.
Very professional support.
Easy to install.
Our clients will love it.

Nothing.

I recommend the solution, very practical and adjusts to the needs of any company.

Superior integration to other solutions found in the market.

Versatile solution that adjusts to the needs of the company.

Very intuitive.

Easy to measure and track analytics data.

Prices for a small company can be a bit high.

Medium knowledge is required for configuring higher level features.

Userlike is a very good tool to stay in contact with customers and potential customers on your website.

The tool can be customized in many ways. It is also possible to integrate WhatsApp Business, which is very helpful for customers, which use the website with their Smartphone.

It would be good if there were more Standard Widget Pictures.

So I quickly found the essential functionalities. Both in terms of setting up and chat functions. the tutorial videos are good.

Cear and for me a lot can be found intuitively. Not quite obvious yet if all functionalities are where they should be, but I've only been looking at and working for 2 hours.

I can't say anything yet, but cautiously skeptical. I don't yet give it the full number of points.

It allows us to create great customer relationships. It enables a live interaction platform to contact the customer using SMS, Webchat and Userlike messages. We have been very impressed with its effectiveness.

#1- Auto responder chat-bot gives us easy to handle multiple customers.
#2- Helps business to give a great impression of first in traction.
#3- SMS and website integration is also possible.

#1- We had an overall positive experience with it.

I like the ability to customize the bot commands to integrate into live chat. Userlike is a cost effective platform. Overall, Userlike is an intuitive platform, that helps to drive customer interaction.

Userlike helps convert most of our lead into customers. The live chat option helps to communicate with users. It's very easy to integrate and customer support is fantastic. The chatbot smartly deals with customer messages.

No cons. It does every of its work well and enough.

Initiative chat services. Clear recommendation. Easily integrates with Slack, Pipedrive Hubspot, Zendesk, Help Scout, Salesforce and many more. The best part is this software is free to use no charges at all. Through live chats we can create loyal customers along with the customers satisfaction. Reliable and trustworthy.

Userlike is a live chat software. It works through messaging channels like website chat, customer messaging, chatbots, WhatsApp and many more. It provides benefit in generating leads naturally. The installation is very easy. Excellent dashboard. User friendly interface. Customisable design.

Awesome software. Very easy to use. Little bit can be improved UI. Otherwise all good.