Top NinjaOne Alternatives

SuperOps is an innovative all-in-one PSA-RMM platform tailored for driven MSPs aiming for effective growth. Enhanced by AI capabilities and intelligent automation, SuperOps provides an extensive array of features, ranging from IT documentation to project management, guaranteeing that MSPs can find all necessary tools under one roof. Eliminate the hassle of using various disjointed applications—SuperOps enables MSPs to transition away from obsolete, scattered systems with a cloud-native solution designed for ease of use and efficiency. Discover a cohesive, contemporary platform that simplifies operations and transforms the management of IT services into a hassle-free experience, paving the way for enhanced productivity.

Atera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AI™ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!

Approximately 25 million engineers are employed across a wide variety of specific roles. As companies increasingly transform into software-centric organizations, engineers are leveraging New Relic to obtain real-time insights and analyze performance trends of their applications. This capability enables them to enhance their resilience and deliver outstanding customer experiences. New Relic stands out as the sole platform that provides a comprehensive all-in-one solution for these needs. It supplies users with a secure cloud environment for monitoring all metrics and events, robust full-stack analytics tools, and clear pricing based on actual usage. Furthermore, New Relic has cultivated the largest open-source ecosystem in the industry, simplifying the adoption of observability practices for engineers and empowering them to innovate more effectively. This combination of features positions New Relic as an invaluable resource for engineers navigating the evolving landscape of software development.

ManageEngine's Endpoint Central, which was previously known as Desktop Central, serves as a comprehensive Unified Endpoint Management Solution that oversees enterprise mobility management. This solution encompasses all aspects of mobile app and device management, in addition to client management for various endpoints, including mobile devices, laptops, tablets, servers, and other computing machines. With ManageEngine Endpoint Central, users can streamline and automate numerous desktop management activities, such as software installation, patching, IT asset management, imaging, and operating system deployment, thereby enhancing operational efficiency across the organization. This tool is particularly beneficial for IT departments looking to maintain control over their diverse technology environments.

ConnectWise Automate enables rapid resolution of IT issues, streamlining processes for technology teams. This powerful platform for remote monitoring and management (RMM) enhances the productivity of IT personnel. It empowers teams to pinpoint devices and users in need of proactive oversight, eliminate obstacles to service delivery, and manage a greater number of endpoints efficiently, all without increasing their workload. As a result, organizations can maintain a higher level of service and support.

Oversee your clients' IT systems effectively by utilizing ConnectWise RMM, a comprehensive software solution designed to provide proactive management tools along with NOC services that will surpass client expectations. With the rising number of vulnerabilities each year, prioritizing smart patching has become crucial; our system automatically tests and deploys patches whenever feasible while minimizing the installation of harmful updates. This ensures that your clients remain secure, allowing you to focus less on endpoint management and dedicate more time to expanding your business. Finding, hiring, and keeping top-tier talent can be a significant challenge, with 81% of IT leaders affirming that securing the right professionals is tough. By incorporating ConnectWise RMM and NOC services, you can access the necessary expertise and problem-solving capabilities to fulfill your clients' needs without the burden of increasing your workforce. Ultimately, this strategic approach not only enhances client satisfaction but also positions your business for sustainable growth in a competitive market.

Auvik Network Management offers a sophisticated software solution for network oversight that enables IT experts to gain comprehensive insight, automate processes, and manage their network infrastructure effectively. Organizations, regardless of their scale, rely on this cutting-edge platform to improve operational efficiency, bolster security measures, and enhance performance metrics. A key highlight of Auvik is its ability to provide real-time network mapping and discovery, which automatically creates interactive visual representations of your network’s layout. This feature simplifies the identification of devices, connections, and possible bottlenecks within the network. Such critical insights facilitate better planning and optimization of network architecture, ensuring peak efficiency and reliability. By leveraging Auvik’s capabilities, organizations can proactively address issues and adapt to changing network demands.

Initiate your backups and restores in under 15 minutes with Comet, a comprehensive and secure backup solution designed for both businesses and IT service providers. You have the flexibility to manage your backup settings and choose your storage location, whether it be local, Wasabi, AWS, Google Cloud Storage, Azure, Backblaze, or any other S3-compatible provider. Our platform serves companies in 120 countries and is available in 13 different languages. Experience the features of Comet Backup by signing up for a 30-day FREE trial today and see how it can streamline your data management processes!

Heimdal® Endpoint Detection and Response is our exclusive multi-faceted service that offers exceptional capabilities for prevention, threat hunting, and remediation. This service integrates the most cutting-edge threat-hunting technologies available, including Heimdal Next-Gen Antivirus, Heimdal Privileged Access Management, Heimdal Application Control, Heimdal Ransomware Encryption Protection, Heimdal Patch & Asset Management, and Heimdal Threat Prevention. With six modules functioning together harmoniously under a single platform and agent, Heimdal Endpoint Detection and Response provides comprehensive cybersecurity layers necessary for safeguarding your organization against both familiar and unfamiliar online and internal threats. Our advanced product enables rapid and precise responses to complex malware, ensuring that your digital assets are protected while also maintaining your organization's reputation. By consolidating these capabilities, we deliver an efficient solution that addresses the evolving challenges of cybersecurity effectively.

OpManager serves as the perfect comprehensive tool for monitoring your organization's entire network system. It allows you to meticulously track the health, performance, and availability of all network components, including switches, routers, LANs, WLCs, IP addresses, and firewalls. By providing insights into hardware health and performance, you can efficiently monitor metrics such as CPU usage, memory, temperature, and disk space, thereby enhancing overall operational efficiency. The software simplifies fault management and alert systems through instant notifications and thorough logging. With streamlined workflows, users can easily set up the system for rapid diagnosis and implementation of corrective actions. Additionally, OpManager boasts robust visualization features, including business views, 3D data center representations, topology maps, heat maps, and customizable dashboards that cater to various needs. By equipping users with over 250 predefined reports covering critical metrics and areas in the network, it empowers proactive capacity planning and informed decision-making. Overall, the extensive management functionalities of OpManager position it as the optimal choice for IT administrators striving for enhanced network resilience and operational effectiveness. Furthermore, its user-friendly interface ensures that both novice and experienced administrators can navigate the platform with ease.

Action1 transforms patch management by allowing organizations to swiftly identify and address vulnerabilities, achieving an impressive 99% success rate in patch deployment. Enhance your third-party patching processes, including bespoke software, through Action1’s proprietary Software Repository, expertly managed by security professionals, while also overseeing OS updates in a fully integrated system that ensures functional consistency. Real-time vulnerability detection enables immediate remediation by applying patches, eliminating outdated software, or consolidating documentation for vulnerabilities that are unpatchable through compensating controls. Improve network efficiency when deploying substantial software packages, up to 32Gb, simultaneously, and accelerate patch delivery with Action1’s innovative P2P Distribution technology. Recognized as the most user-friendly patch management solution available, Action1 can be set up within five minutes, allowing for immediate automation of patching through its straightforward interface. With its cloud-native architecture, Action1 is designed to scale infinitely and seamlessly supports both on-site and remote employee systems, servers, and cloud applications without the need for a VPN. As a pioneering patch management provider, Action1 has also become the first vendor to achieve SOC 2 and ISO certifications, further solidifying its commitment to security and reliability in patch management.

Kandji is a specialized solution for managing Apple devices, designed specifically for IT departments within organizations that utilize Apple products. This cloud-based platform enables comprehensive management and security of various devices, including Mac computers, iPhones, iPads, and Apple TVs, thereby significantly reducing the time IT teams spend on repetitive manual tasks. Additionally, it offers over 150 pre-built automations and applications to further streamline operations and enhance productivity. With its user-friendly interface and robust features, Kandji empowers IT professionals to focus on strategic initiatives rather than mundane maintenance.

In 2022, GoTo purchased Miradore, a cloud-based Mobile Device Management (MDM) solution designed to effectively secure and manage a variety of devices, including company-owned and personal Android, iOS, macOS, and Windows systems. Miradore enables users to efficiently oversee their device inventory, automate the management processes across different operating systems, deploy essential business applications, and safeguard corporate data. Getting started with Miradore is straightforward, and the basic service is completely free of charge. For those seeking more advanced functionalities, Premium plans are available for a fee, with the Premium+ option providing a 14-day free trial to experience all features without any financial risk involved. Importantly, users are not required to enter credit card details to access this trial.

Pulseway is a comprehensive remote monitoring and management (RMM) solution designed for IT departments and managed service providers (MSPs), granting users full control over their IT environments. The software is user-friendly and can be deployed rapidly, ensuring that IT challenges are detected, tracked, and addressed promptly. With the Pulseway dashboard, users benefit from extensive visibility, sophisticated automation capabilities, remote management options, as well as OS and third-party patch management. Additionally, it offers network monitoring, IT automation, custom reporting, complete command traceability, and email notifications, among various other functionalities. The platform also provides optional add-ons for endpoint protection, business management (PSA), backup and disaster recovery solutions, along with integrations with leading antivirus providers, enhancing the efficiency and effectiveness of your IT operations. Each day, more than 6,000 customers globally rely on Pulseway to oversee their IT infrastructure, making it a trusted choice in the industry. To experience its capabilities, you can sign up for a complimentary 14-day trial.

Syncro serves as a comprehensive business platform designed specifically for managing a successful managed service provider (MSP). Experience the convenience of PSA, RMM, and remote access all bundled into one cost-effective solution. Additionally, you can enhance your productivity even further with seamless integrations to over 50 MSP and business applications that you already utilize. The pricing structure of Syncro is straightforward, offering a single flat fee that covers all PSA, RMM, and remote access functionalities, allowing for unlimited endpoints with no binding contracts or minimum requirements. This simplicity makes it easier for MSPs to budget and plan their services effectively.

Acronis Cyber Protect offers reassurance by ensuring that your business is shielded against threats such as zero-day malware and ransomware, while also providing backup solutions and forensic analysis. With the rapid evolution of cyber threats, relying on basic data backup and cybersecurity measures is no longer sufficient to keep them at bay. Acronis provides comprehensive cyber protection that integrates cybersecurity, data backup, disaster recovery, and additional features to maintain the security of your essential data and systems. Many businesses find themselves relying on a convoluted mix of tools to protect against data loss and cyber threats, but this fragmented approach can create management challenges and leave vulnerabilities. In contrast, Acronis’ unified cyber protection offerings effectively secure complete workloads with improved efficiency and reduced complexity, allowing your team to prioritize protection and strategic initiatives instead of managing disparate solutions. Easily safeguard entire workloads without complications, as getting started with Acronis' cyber protection solutions is both straightforward and seamless. You can provision numerous systems with just a single click and oversee everything—from backup policies to vulnerability assessments and patch management—through a unified interface, streamlining your cybersecurity efforts.

Revolutionize the approach to securing laptops, desktops, smartphones, tablets, wearables, and IoT devices. IBM MaaS360® offers comprehensive protection for devices, applications, content, and data, enabling you to quickly expand your remote workforce and implement bring-your-own-device (BYOD) strategies while establishing a zero trust framework through modern device management practices. Additionally, the platform leverages artificial intelligence (AI) and contextual analytics to provide you with valuable insights that prompt informed decision-making. With swift deployment capabilities across major operating systems and devices, managing and safeguarding your remote employees can be accomplished in just minutes, ensuring efficiency and security. By upgrading to the paid version, you will unlock the complete range of features while retaining all your settings and device enrollments. Our dedicated product support team is available around the clock to assist you. Furthermore, integrating MaaS360 with your current technologies allows you to utilize its built-in endpoint security, effectively managing your total cost of ownership while enhancing your cybersecurity posture.

Addigy simplifies the process for IT administrators to manage and secure Apple devices remotely through its SaaS solution. It stands out as the sole multi-tenant platform for managing macOS, iOS, iPadOS, and tvOS devices across various clients and locations. Users can customize device configurations, patch systems, and maintain them according to their preferences. This not only promotes operational efficiency and saves time but also fortifies managed networks against cyber threats. Additionally, it prioritizes user privacy while allowing integration with preferred IT tools seamlessly. Administrators can easily inventory and monitor every device, regardless of its geographical location, and connect with them remotely at the click of a button. Policies can be applied and enforced to ensure continuous compliance, and new devices can be deployed in under five minutes. The platform offers a plethora of features, ensuring users receive comprehensive support for all their management needs. Furthermore, Addigy provides flexible month-to-month or annual pricing options without contracts, granting access to all features without any extra or hidden fees.

SysAid represents the future of IT service management, offering a robust platform that integrates generative AI into every aspect of service delivery, all presented through a user-friendly, conversational interface. This innovation allows organizations to provide outstanding service effortlessly, enhancing employee satisfaction with a dependable and user-friendly service experience. Additionally, it enables administrators to concentrate on higher-level strategic initiatives, ultimately empowering organizations to realize their full capabilities and drive growth. By embracing this technology, companies can transform their service processes and achieve unprecedented efficiency.

GoTo's LogMeIn Rescue is an effective and budget-friendly solution for remote support. This robust software enhances the efficiency of support teams and facilitates smooth assistance for users. It boasts essential functionalities like remote control, diagnostics, compatibility across multiple platforms, device configuration, video support, and various integrations and APIs. These features empower help agents and employees to maximize their productivity. Help desk technicians can address issues on inactive devices through tools like system information, scripting, and unattended access. Security remains a paramount concern with remote access software, and Rescue addresses this with HIPAA-compliant multi-factor authentication and advanced 256-bit AES encryption. Additionally, it includes features like permission-based security, single sign-on (SSO), IP login restrictions, and stringent password policies to safeguard your operations effectively. By prioritizing both functionality and security, Rescue offers a comprehensive solution for businesses seeking reliable remote support.

N-able N-sight RMM, a cloud-based IT platform, empowers Managed Service Providers (MSPs) to deliver essential technology services in mere hours instead of taking weeks or even months. With intuitive graphical dashboards that emphasize alerts, you can focus on what truly matters for your operations. Built-in remote access and security functionalities ensure that you can effectively support and safeguard your business right from the start. Additionally, you have the option to incorporate extra security measures and add-on services whenever you're ready to enhance your offerings. Among its features, N-able RMM includes remote access, network path visualization, and automated monitoring and upkeep. Furthermore, N-able N-sight RMM is available for download as mobile applications on both Android and iOS, enabling users to address issues from virtually any location. This flexibility allows for seamless management of IT challenges, enhancing operational efficiency.

SolarWinds® Server & Application Monitor (SAM) is engineered to oversee and control your applications and their underlying infrastructure, whether they are hosted on-premises or in the cloud. The performance of sluggish applications and unexpected downtime must not disrupt your business operations or affect end users. Quickly identify the underlying issues affecting any application throughout the entire IT stack. With the capability to automatically detect your application's environment, you can initiate monitoring typically within an hour, eliminating the need for consultations or professional services altogether. This efficient setup allows for seamless integration into your existing systems, ensuring that you can maintain optimal performance without delay.

Thinfinity Remote Desktop provides a secure solution for delivering Windows applications and desktops to any device equipped with an HTML5 browser, regardless of whether they are situated in the cloud, on-premises, or within hybrid setups. You can create a versatile infrastructure that integrates browser access to Virtual Desktop Infrastructure (VDI), virtual machines (VMs), RemoteApps, and Unix systems. The platform's virtualization features enable users to establish virtual environments quickly and effortlessly. It is compatible with popular hypervisors such as Microsoft Hyper-V, VMware, and VirtualBox, ensuring broad usability. Additionally, it functions natively on major public cloud services like AWS and Azure. User authentication can be managed through Windows or Azure Active Directory, with the ability to enforce policies based on groups, individual users, or devices. Moreover, Thinfinity Remote Desktop supports Oauth2 for implementing a Single Sign-On (SSO) solution with leading identity platforms, and it also accommodates protocols like SAML and RADIUS to enhance security through two-factor authentication (2FA). This capability ensures that organizations can maintain a high level of security while providing convenient access to their resources.

Hexnode UEM serves as a comprehensive Unified Endpoint Management solution that enables oversight of devices across various platforms through a centralized interface. It adopts a user-focused strategy, ensuring a smooth management experience throughout the entire lifecycle of devices, from initial enrollment to eventual retirement. This platform is relied upon by businesses of all sizes, from small to medium enterprises to Fortune 500 companies globally, as it provides an extensive array of tools tailored for the demands of today's mobile and modern workforce. Among its offerings are management capabilities for a diverse range of devices, including iOS, iPadOS, Android, Windows, macOS, tvOS, Apple TV, Android TV, and fireOS, accompanied by a user-friendly dashboard that enhances visibility and control over mobile assets within the organization, as well as web filtering for enhanced security measures, location tracking, and an array of other valuable features designed to optimize device management. With the increasing reliance on mobile technology, Hexnode UEM continues to evolve, meeting the needs of dynamic teams and enhancing productivity across various sectors.

Join countless IT experts and managed service providers who rely on N-able™ Ncentral® for remote monitoring and management of intricate networks and devices. Here are the standout features: * Monitor a wide array of devices, including those running on Windows, Linux, and macOS. * Achieve comprehensive visibility throughout your network and cloud services without needing additional monitoring tools. * Create automated patch management policies to guarantee that all devices remain current with updates. * Streamline your workflow using drag-and-drop scripting in the automation manager, eliminating the necessity of coding. * Access remote support for various platforms and devices via the integrated Take Control feature. * Manage tickets and billing effortlessly with the N-able MSP manager. * Protect your data through built-in backup, endpoint detection and response (EDR), and antivirus (AV) solutions. * Enjoy flexible deployment options with both on-premises and hosted cloud solutions tailored to meet your business requirements. * Experience a robust tool that enhances efficiency and security for your IT operations.

Codeproof Technologies Inc. is a US-based software and technology company that provides an array of cloud-centric mobile device management (MDM) software and comprehensive security solutions. The firm operates on a software-as-a-service (SaaS) model, with its flagship offering being the Codeproof platform. This MDM solution is designed to deliver an extensive suite of top-tier features, straightforward onboarding, and an intuitive user interface. In addition, Codeproof has developed products like SiteSecure and DriveSafe, enabling both individuals and businesses to effectively secure and manage their mobile devices. Their innovative solutions are grounded in a patent granted in July 2015. The company has built a strong reputation for its capacity to cater to large and medium-sized enterprises, assisting them in establishing a centralized environment for managing their workforce's endpoints. With its headquarters situated in Redmond, Washington, Codeproof continues to expand its influence in the technology market.

CruzOC serves as a versatile network management and IT operations platform that accommodates multiple vendors while being scalable for diverse needs. This user-friendly tool offers powerful features for netops, including automated management capabilities that encompass performance and configuration management, as well as lifecycle management for thousands of vendors. With CruzOC, administrators can streamline data center operations and manage critical resources more effectively. The platform enhances the quality of both network and services, accelerates deployment processes, and reduces operational costs. Ultimately, it delivers a centralized solution for comprehensive and automated problem resolution through a single interface. Additionally, CruzOC includes monitoring and analytics for network health, traffic, logs, and changes, along with automation for compliance and security measures, orchestration, and provisioning tasks. Its automated deployment features, such as auto-deploy, zero-touch provisioning (ZTP), and remote deployment, ensure that installations are seamless. The solution is flexible, offering deployment options both on-premises and in the cloud, catering to various organizational preferences and requirements.

Provide remote assistance to both client and internal systems through unattended access, enabling users to connect to their computers from afar. Whether you're new to remote support solutions or seeking a cost-effective alternative to pricier options, Splashtop Remote Support is an ideal choice. This top-tier remote support solution facilitates seamless access to your managed devices from any platform, ensuring you can connect anytime, backed by our rapid, high-definition connections. With Splashtop, remote management becomes efficient and user-friendly, enhancing productivity for both support teams and users alike.

SecPod SanerNow stands out as a premier unified platform for endpoint security and management, empowering IT and security teams to streamline and automate essential cyber hygiene processes. Utilizing a sophisticated agent-server framework, it guarantees robust endpoint security alongside efficient management capabilities. The platform excels in vulnerability management by providing comprehensive scanning, detection, assessment, and prioritization features. Available for both on-premise and cloud deployment, SanerNow seamlessly integrates with patch management systems to facilitate automatic updates across major operating systems like Windows, macOS, and Linux, as well as numerous third-party software applications. What truly sets it apart is its expansion into additional critical functionalities, which include security compliance management and IT asset tracking. Moreover, users can leverage capabilities for software deployment, device control, and endpoint threat detection and response. All of these operations can be conducted remotely and automated, reinforcing defenses against the evolving threats posed by modern cyberattacks. This versatile platform not only enhances security but also simplifies the management of IT assets, making it an invaluable tool for organizations of all sizes.

TeamViewer is a widely recognized software that enables remote access and support, allowing users to connect to and control computers or devices from virtually any location around the world. Its primary applications include troubleshooting technical problems, offering IT services, and delivering customer assistance. The platform facilitates secure file sharing, real-time collaboration, and remote desktop access across various operating systems like Windows, MacOS, Linux, iOS, and Android. Equipped with robust security measures, such as end-to-end encryption and two-factor authentication, TeamViewer ensures that remote connections are both safe and dependable. This software is utilized by individuals, IT experts, and large organizations alike, enhancing productivity, enabling effective remote support, and streamlining device management processes. Furthermore, its versatility makes it a go-to solution for many businesses seeking to improve their operational efficiency.

Netreo stands out as a premier full-stack platform for managing and observing IT infrastructure. It serves as a comprehensive source of truth for proactive monitoring of performance and availability across extensive enterprise networks, infrastructures, and applications. Our platform is designed to cater to the needs of: IT executives, who benefit from complete visibility into business services, down to the underlying infrastructure and networks that sustain them. IT Engineering teams, who utilize it as a decision-making tool to effectively plan and design modern solutions. IT Operations groups, who gain real-time insights into issues within their environments, allowing them to identify bottlenecks and understand their impact on users. These valuable insights extend to mixed systems and vendor environments that are dynamic and ever-evolving. With ongoing support for over 350 integrations, we continue to expand our partnerships with network, storage, virtualization, and server vendors. As a result, organizations can adapt seamlessly to the complexities of their IT landscapes.

Acronis Automation is an advanced Professional Services Automation (PSA) tool tailored for Managed Service Providers (MSPs), aimed at enhancing and refining their operational efficiencies. It boasts a range of powerful functionalities including automated billing and invoicing, management of service desks, customer relationship management (CRM) capabilities, project oversight, inventory management, and key performance indicator (KPI) tracking. By integrating seamlessly with Acronis' Remote Monitoring and Management (RMM), cybersecurity solutions, and data protection offerings, it creates a cohesive framework for handling support tickets, streamlining workflows, and evaluating business outcomes. This all-encompassing platform minimizes manual tasks, boosts operational efficiency, and elevates customer satisfaction, allowing MSPs to concentrate on offering outstanding services and fostering growth. As a result, Acronis Automation not only supports the day-to-day functions of MSPs but also empowers them to scale their businesses effectively.

Around the globe, small and medium-sized enterprises (SMEs) can achieve unparalleled freedom of choice by collaborating with JumpCloud. By utilizing its cloud-based open directory platform, JumpCloud streamlines the management and security of identities, access, and devices, allowing IT teams and managed service providers (MSPs) to efficiently support a variety of operating systems including Windows, Mac, Linux, and Android. This innovative solution enables users to manage identities either directly or through their chosen HRIS or productivity tools, while also granting access to numerous on-premises and cloud applications with a single, secure set of credentials. To explore the full potential of this comprehensive platform, consider starting a free 30-day trial of JumpCloud today and experience the benefits firsthand. Embrace the future of IT management and watch your business thrive.

Automox operates in the cloud and is accessible worldwide. It streamlines the management of operating system and third-party patches, security settings, and custom scripts for both Windows and Mac systems through a unified interface. This enables IT and security operations teams to swiftly establish control and enhance visibility across virtual, on-premises, and remote endpoints, all while avoiding the need for costly infrastructure deployments. By simplifying these processes, Automox ensures that organizations can maintain robust security and compliance efficiently.

Stand by your clients, ensuring that support is readily available whenever they need it. Provide immediate assistance and exceptional customer care to individuals around the world. By shortening call times, you can achieve faster resolutions while also reducing overall costs. With Cisco Webex Support, you don't just meet expectations; you exceed them. This adaptable platform is designed for remote technical support, offering round-the-clock assistance to customers globally. To grow your business, it is essential to be accessible when your clients seek help. Enhance your organization with outstanding service that can be accessed from virtually anywhere. Decreasing wait times results in lower customer dissatisfaction and fosters a more satisfied clientele. Your customers can easily request assistance directly through your product, website, or email, enabling them to be quickly queued and connected to prompt support, allowing them to continue their tasks without interruption. Equip your representatives with a robust set of tools that empower them to thrive in their roles. They can assist multiple clients at once, navigate across diverse platforms, and easily overcome security obstacles. By doing so, you not only enhance your team's capabilities but also significantly improve the overall customer experience, fostering loyalty and trust in your brand. Striving for excellence in customer service creates a competitive edge that can set your business apart in a crowded marketplace.

SIRIS safeguards client information across both servers and virtual machines. By utilizing two-factor authentication alongside the immutable Datto Cloud, it guarantees robust security. This comprehensive solution is specifically designed for backup and recovery in environments threatened by ransomware. Tailored for Managed Service Providers (MSPs), this cloud-first architecture delivers an integrated solution that encompasses both backup and Disaster Recovery as a Service (DRaaS), all managed through a secure, multi-tenant cloud portal. With its immutable backups and the trustworthy Datto Cloud, SIRIS stands as a formidable defense against ransomware attacks. Its innovative Patented Inverse Chain Technology™ revolutionizes backup and recovery processes by allowing each incremental snapshot to serve as a complete recovery point. Moreover, concerns about accidentally or maliciously deleting backups are addressed with Cloud Deletion Defense™, which provides a reliable method to recover what seems irretrievable, ensuring peace of mind for clients. This comprehensive approach not only enhances data security but also streamlines recovery efforts in critical situations.

DeskDay CSA is an innovative cloud-based professional services automation (PSA) tool designed to enhance the capabilities of managed service providers (MSPs) by offering a contemporary, user-friendly solution that prioritizes customer satisfaction, team morale, and profitability. By integrating essential functions such as the service desk, billing, reporting, timesheets, quality assurance, and announcements into a single platform, DeskDay streamlines MSP operations effectively. Additionally, it features an integrated multi-channel support system called IT-Connect, which provides seamless assistance to end users. This comprehensive approach allows MSPs to access real-time insights on service delivery, customer happiness, and technical management, ensuring they can adapt swiftly to changing needs. Ultimately, DeskDay empowers MSPs to maintain a competitive edge while fostering a supportive environment for both customers and employees.

XEOX is a comprehensive cloud-based tool designed for the remote management and monitoring of IT environments, featuring capabilities such as patch management, secure remote access, a configuration management database (CMDB) and inventory unit, software distribution, and network management, among others. This platform serves as a centralized hub for overseeing all servers and computers within an organization, while also enabling effective tracking of both inventory and software assets. By automating repetitive tasks, XEOX streamlines IT management and support operations, allowing teams to focus on more complex issues. The tool was developed to enhance IT management by providing a modern, user-friendly interface that ensures quick access from any location. Additionally, XEOX contributes to cost savings by minimizing expensive help desk inquiries and proactively notifying IT staff of potential issues for prompt resolution. With its task automation features, it empowers IT support teams to concentrate on intricate challenges, thereby improving overall efficiency. Ultimately, XEOX represents a significant advancement in the way organizations manage their technology resources.

Igiko Management Tools is an online application that facilitates the remote management and monitoring of both physical and virtual machines, operating within a security framework that is based on user permissions. Equipped with an integrated remote gateway, Igiko enables users to connect seamlessly to their computers and virtual machines. The web console utilizes HTML5 RDP control, allowing users to access remote desktops through any standard web browser. Distinct from many remote monitoring and management (RMM) solutions, the Igiko application functions as an agentless service. It requires installation on only a single machine to grant remote access, monitoring, and management capabilities to all local computers and virtual machines. The configuration and global access of the application is streamlined thanks to its built-in web server and tunnel-provider clients, which come with a dedicated DNS address hosted on the Igiko server. This makes Igiko particularly well-suited for small and medium-sized enterprises, hosting providers, software development and engineering companies, as well as home users and those operating virtual labs, ensuring a versatile solution for a variety of needs.

ServiceNow® Problem Management simplifies the restoration of services, often allowing organizations to prevent future problems entirely. By implementing a structured workflow that pinpoints root causes and addresses issues, ServiceNow helps organizations eliminate recurring incidents and mitigate the impact of unexpected disruptions. Automated workflows enable problem managers to efficiently record both solutions and workarounds, allowing IT teams to focus on their core responsibilities and improve overall productivity. With a consolidated view of incidents and associated changes, IT professionals can respond more swiftly and resolve issues effectively. Speed up the resolution process, minimize interruptions, and reduce negative consequences by sharing solutions and workarounds promptly. Additionally, the platform allows users to identify and address potential failure points while evaluating the implications of various issues all in one place. By providing IT teams with the necessary tools to resolve problems at their source, the chances of experiencing future disruptions due to repeated incidents are greatly reduced. Moreover, keeping service subscribers informed fosters transparency and encourages better collaboration among teams. This enhanced level of communication ultimately leads to a more cohesive and efficient organization, significantly improving the quality of service delivered. Ultimately, the comprehensive approach of ServiceNow empowers organizations to adopt a proactive stance towards managing IT challenges.

Assign detailed management responsibilities for servers, workstations, network equipment, and user accounts to non-administrative personnel. Transform scripts written in PowerShell, Python, and other languages into web-based tools to enhance the capabilities of Tier 1 support teams. Each action is logged to preserve an audit trail, ensuring your IT operations are safeguarded through role-based access control (RBAC). This approach not only streamlines processes but also fosters collaboration among team members with varying levels of technical expertise.

A user-friendly tool for server configuration and monitoring designed specifically for tracking changes efficiently. This versatile application simplifies the management process, ensuring that users can easily oversee their server settings and modifications.

Teqtivity is a cloud-based solution designed for the effective management of IT assets, helping organizations to track and manage their technological resources with ease. The platform features real-time visibility, extensive asset lifecycle oversight, and seamless integration with a variety of business applications. It also facilitates employee onboarding and offboarding, compliance tracking, and automated inventory management, significantly improving the efficiency of asset management while maintaining regulatory compliance. Additionally, Teqtivity's ability to integrate with systems such as Okta, Jira, and InTune highlights its versatility, making it a preferred option for large-scale IT asset management. This high degree of integration not only simplifies workflows but also enables companies to make strategic, data-driven decisions regarding their technology expenditures. Ultimately, Teqtivity empowers organizations to optimize their asset management practices in an increasingly complex technological landscape.

As cyber threats increasingly evolve and proliferate through new security channels, the level of complexity, expertise, and resources necessary to combat these dangers is also rising significantly. This mounting complexity often leads security teams to feel inundated and challenged in their efforts to stay ahead. For more than twenty years, SilverSky has evolved as a managed security service provider, addressing the security and regulatory needs of small and mid-sized enterprises with clear and cost-effective solutions. Our primary focus is to assist industries that face rigorous regulatory scrutiny. Relying exclusively on perimeter firewalls for monitoring is no longer sufficient; organizations must now manage every point of interaction within their networks. This extensive surveillance includes networks, servers, databases, personnel, and endpoints. A professional Security Operations Center, or SOC as a service, is the most reliable approach to achieve this level of oversight. SilverSky Security Monitoring is committed to managing both perimeter and core security devices, ensuring that businesses not only fulfill but surpass regulatory compliance requirements while bolstering their overall security strength. Our dedication to excellence drives us to continually refine our strategies, enabling us to stay one step ahead of emerging threats and challenges in the cybersecurity landscape. By doing so, we empower our clients to focus on their core business functions with peace of mind.

SolarWinds ipMonitor offers vital and cost-effective monitoring solutions for IT infrastructure, encompassing network devices, servers, applications, and various other systems. Users can easily track the performance and status of their devices, monitoring key metrics such as memory usage, CPU load, disk space, and potential performance problems. The installation process for ipMonitor is quick, allowing it to be operational within minutes. Additionally, it functions as a self-sufficient solution, requiring no extra components for its deployment and operation. This makes it an ideal choice for organizations seeking efficient monitoring without the hassle of complex setups.

OpManager MSP, developed by ManageEngine, is an all-encompassing tool designed for monitoring and managing networks on behalf of service providers, allowing them to oversee their clients' network devices efficiently. Featuring a user-friendly interface, it simplifies management tasks and alleviates the workload for IT teams. Additionally, it enhances the performance of client network devices through various optimization techniques. The tool offers network visualization features, ensuring that service providers have a unified view of numerous client networks. By automating routine maintenance tasks and troubleshooting processes, OpManager MSP helps conserve valuable resources while also providing insights into network performance. Furthermore, the recently introduced NCM Add-on empowers managed service providers (MSPs) to effectively handle network configurations, maintain compliance, and detect firmware vulnerabilities to bolster security. Overall, this solution streamlines the management of diverse client networks and their components, reducing the need for multiple disparate tools. Its comprehensive features make it an indispensable asset for service providers aiming to deliver high-quality network management services.

RG System serves as a comprehensive SaaS IT Management platform tailored for Managed Service Providers (MSPs) and IT professionals. It seamlessly integrates Remote Monitoring and Management (RMM) with Data Backup and Restore, alongside Endpoint Security, all within a unified portal. This platform safeguards your complete IT ecosystem, encompassing both servers and workstations, and features exclusive integrations with Bitdefender GravityZone Business Security and Dell EMC Avamar. Users can efficiently conduct remote access, manage patches, and handle ticketing through a single web-based interface. Furthermore, it provides tools for managing and securing IT environments, including VM backup, replication, firewall capabilities, and various other functionalities. The user-friendly portal is cost-effective and operates on a flexible pay-as-you-go model, making it accessible to a wide range of users. With RG System, managing IT becomes a straightforward and efficient experience!

Lansweeper enables you to uncover your IT assets and establish a comprehensive IT Asset System of Record. By utilizing the Lansweeper Deepscan IP scanner engine, you can efficiently audit every asset within your organization’s network. This allows you to create a detailed inventory encompassing all hardware, software, and users. You can perform scans on devices running Windows, Linux, or Mac operating systems. Additionally, you can monitor all your licenses, serial numbers, and warranties from prominent brands like Dell, IBM, and HP. The tool also identifies unauthorized local administrators and consolidates user data from Office 365 and Active Directory. It provides information such as the netbios domain, checks for Windows updates, and much more. With Lansweeper, you can uncover hidden assets in your IT environment and gain comprehensive control over your network. Initiate your journey in IT asset management by signing up for a free trial today, and experience the benefits firsthand.

Level is an advanced remote monitoring and management (RMM) solution that enables users to connect to their devices from any location globally through a web browser. With Level's low latency remote access, you can promptly view the latest status of your endpoints or control them from a distance with just a single line of code. Utilizing encrypted peer-to-peer connections (P2P), Level ensures that no unauthorized third party can access your hardware, enhancing your security. Your team has the capability to develop robust scripts and deploy them across all devices seamlessly, while also managing user access effectively. Level represents a contemporary, innovative, and efficient strategy for remote monitoring, making it a valuable tool for any organization looking to streamline their device management. This solution not only improves operational efficiency but also enhances team collaboration by providing secure and flexible access.

Experience IT monitoring and management in an entirely new way, gaining a thorough understanding while quickly resolving any issues that come up. With features like patch management, remote access, and network discovery all seamlessly combined into a single, intuitive solution, optimizing your IT processes becomes a breeze. Do you have just a minute? That's all it takes to deploy a lightweight and effective agent across all your devices. In mere moments, you'll acquire detailed insights into your IT environment. While IT management can often be complex, we take the hassle out of it for you. Effortlessly identify devices and services on your network, install applications from afar, and run scripts without breaking a sweat. This comprehensive tool encompasses everything you need in one powerful package. Downtime is simply unacceptable; Panorama9 proactively anticipates potential challenges, enabling you to take action before they escalate. If any issues do occur, you'll receive immediate notifications, allowing you to intervene before they impact users. The security of your systems depends on addressing their weakest points, and we will clearly identify these vulnerabilities to keep your infrastructure strong and secure. With our solution, you can approach the intricacies of IT management with confidence, knowing you have the support you need at every step. Embrace a smarter way to manage your IT landscape today and ensure your organization thrives in a tech-driven world.