Top Oracle Utilities Alternatives

Diversified Billing is a component of a comprehensive software suite that also features fund accounting, payroll, permit management, purchase order tracking, and depreciation solutions. With over three decades of expertise, Diversified Technology has been creating and maintaining utility billing software utilized by approximately 350 utilities nationwide, which collectively issue more than seven million utility bills each year. The primary aim of Diversified Billing is to achieve two key goals: first, to greatly enhance customer satisfaction and service quality; and second, to empower your team to operate more effectively through advanced technology. Customer service representatives are equipped to deliver exceptional support when they can access all relevant customer account details from a unified service dashboard. Additionally, customers can conveniently view their account information and make payments around the clock via an online portal. Billing personnel will find great value in the Workflow Wizard, which ensures that each process is consistently set up accurately. They will also appreciate the capability to request a re-read through the Mobile Work Orders software, allowing them to receive updated figures promptly after the re-read is completed. Furthermore, Diversified Billing is compatible with any accounting system and any meter reading technology, making it a versatile choice for utility management. This seamless integration enhances operational efficiency and fosters a more cohesive working environment for utility providers.

Meter Management System Microsoft Dynamics Foundation ❖ Oversee metering devices including their locations, serial numbers, and operational status. ❖ Automatically retrieve meter readings through M-Bus gateways for efficiency. ❖ Alternatively, you can upload meter readings from MDM systems or Excel files. ❖ Built on the robust Microsoft Dynamics 365 Business Central platform. ❖ Features a user-friendly and intuitive interface for seamless navigation. ❖ Seamlessly integrate your ERP system, customer management, and billing processes with the included Business Central subscription. Tariffs & Rating Cloud Service ❖ Offers a powerful tariff configuration tool that simplifies the creation of complex tariffs. ❖ Capable of billing various utility services such as electricity, gas, water, sewage/wastewater, and heating. ❖ Supports both postpaid and prepaid billing options for flexibility. ❖ Allows for consumption-based pricing, fixed or stepped rates, time-of-use (TOU) rates, periodic charges (like standing or daily rates), and discounts. ❖ Provides billing options by customer, customer group, or property on any scheduled basis, whether monthly or annually. ❖ Operates under a Software-As-A-Service (SaaS) model, managing all necessary infrastructure, software, and maintenance tasks. ❖ Hosted securely at our data centers in Latvia, with options for public cloud hosting (AWS, Microsoft Azure) or private cloud solutions. ❖ Users can access SkyBill from any device, whether it's a desktop, tablet, or smartphone, ensuring convenience and mobility. ❖ This adaptability makes it perfect for managing utility billing from virtually anywhere.

Inefficient tools are hindering the progress of your utility operations. Bynry's innovative AI-driven SaaS solution, SMART360, transforms the operational landscape for small and medium-sized utilities. By digitizing essential processes such as leak detection, meter readings, customer support, and infrastructure oversight, SMART360 enables you to: - Lower expenses: Refine operations and reduce manual tasks. - Increase customer satisfaction: Elevate service quality and responsiveness. - Promote sustainability: Enhance resource management and reduce waste. By choosing SMART360, you're not merely updating your software; you're establishing a solid groundwork for thriving, more resilient, and interconnected communities, ultimately fostering a better quality of life for everyone involved.

UtilityBilling is a reliable software designed for utility billing that enhances clarity and efficiency in your water services. This all-encompassing system removes the necessity for manual billing processes, significantly decreasing the workload associated with managing water utilities. By automating everyday tasks, it streamlines operations to boost productivity. The platform features a full billing solution, comprising bulk invoice creation, an advanced customer relationship management system, a user-friendly customer portal, and automatic notifications for bills and collections. Accessible from any web browser, UtilityBilling ensures convenient usage for all users, making it an essential tool for modern water businesses. With its robust capabilities, it not only simplifies billing but also fosters better relationships with customers.

Manage and regulate every aspect of your energy system, including everything from distribution channels to devices situated at the customer's grid edge. Work alongside Oracle to improve reliability and performance in your area, particularly during peak demand periods. Create a centralized hub for the oversight and management of diverse energy networks, which can support the growing number of devices at the grid edge. Expand visibility to incorporate distributed energy resources (DERs) owned by customers at the grid's edge. Boost your network's overall efficiency while reducing disruptions and safety hazards that can arise from the variable nature of renewable energy production. Speed up the restoration of power outages by smoothly integrating emergency response and mutual-aid teams while ensuring that customers receive timely and precise information. Enable communication between network devices via an operational technology message bus (OTMB), providing real-time integration that is secure, dependable, scalable, and cost-effective. Meet the real-time reporting and control requirements set forth by all North American Independent System Operators (ISOs) and Regional Transmission Organizations (RTOs). By undertaking these initiatives, you will not only future-proof your energy management approach but also position your organization to adapt to the changing demands of the industry. Embracing innovation in energy management will be crucial for navigating the complexities of tomorrow’s energy landscape.

We offer all-encompassing CIS and billing solutions specifically designed for the modern utility industry. Imagine providing cutting-edge products that allow your customers to choose their payment schedules and methods. By leveraging smart meter data, we facilitate sophisticated rating, billing, and customer service interactions. Our flexible architecture streamlines the implementation process, making it easy to manage transitions for existing clients when needed. This not only helps in attracting and retaining customers but also allows you to maintain a competitive advantage and monitor your operations in real time. Turn your smart meter framework into a source of revenue by offering your customers a variety of rate and product options without the complications often associated with integrating new billing systems. Additionally, maximize the potential of your AMI investments by offering customers a smart meter that supports Prepaid functionality. In an environment where businesses must set themselves apart, having a well-crafted strategy that resonates with consumers is crucial. Ultimately, meeting the demands of today’s digital consumer, who expects more from your services, is vital for long-term success. By doing this, your organization can not only stay relevant but also thrive in an ever-changing marketplace while adapting to new consumer expectations.

GE's Network Outage Management is an essential component of the e-terradistribution suite, functioning as a comprehensive Trouble Call and Outage Management System. This system equips operators to manage both unexpected and planned network outages within a unified environment that merges Switching Operations, SCADA, Automated Metering Data, Crew Tracking, and Real-Time Network Analysis. From the initial report of a fault through the processes of forecasting, crew assignment, and executing restoration switching, up to the restoration of normal operations, dispatchers are provided with an integrated view of the network. Every step in this process is underpinned by well-structured information, allowing dispatchers to efficiently oversee outages while remaining cognizant of other network activities in progress. Furthermore, Grid Solutions, a division of GE Renewable Energy, employs over 13,000 individuals worldwide, dedicated to delivering a variety of equipment, systems, and services tailored to meet the needs of power utilities and various industries. This deep commitment to innovation and exceptional customer service solidifies Grid Solutions' reputation as a front-runner in the energy industry. Their ongoing focus on technological advancements ensures they remain at the forefront of providing reliable energy solutions.

Ensuring the prevention of unforeseen outages while promptly tackling disturbances or emerging challenges is crucial. Compliance with regulatory standards and boosting customer satisfaction can be accomplished through immediate information access and the swift restoration of service disruptions. As the electrical grid becomes more complex with the integration of distributed energy resources and storage options, these hurdles also present opportunities for innovative strategies in power distribution management. The synergy of smart meters, demand response systems, and distributed generation and storage—combined with advancements in grid automation—creates an influx of data within utility networks that requires careful management for effective grid functionality. Furthermore, utilities face mounting pressure from regulators and customers alike to enhance grid performance and provide reliable service continuously, underscoring the necessity for comprehensive management of distributed energy resources, which includes their monitoring, forecasting, optimization, and control. This holistic integration not only boosts operational efficiency but also plays a critical role in fostering a more resilient energy future, ultimately benefiting both the utilities and their customers. In this evolving landscape, the ability to adapt and innovate will be key to navigating the complexities of modern energy demands.

Landis+Gyr AIM is a comprehensive smart metering software solution designed to help energy companies efficiently collect, manage, and analyze metering data across complex, multi-utility environments. Central to the Gridstream Connect offering, AIM integrates smart meters with flexible communication networks, advanced software tools, and extensive service support to deliver a seamless metering infrastructure. Its modular, open design ensures adaptability in a rapidly changing energy market, supporting automated task flows, data validation, and flexible data formats. The system excels in multi-energy metering, enabling utilities to manage diverse energy sources with a single platform. Through proprietary interfaces and adherence to standards like IEC61968-9, AIM ensures interoperability and bi-directional communication with third-party devices and systems, promoting integration and data sharing. The software also offers value-added features such as deployment management and detailed reporting capabilities. Proven over decades, Landis+Gyr AIM supports more than two million metering points across Europe, the Middle East, and Africa. This scalability and reliability make it a trusted choice for utility providers looking to modernize their metering infrastructure. By enhancing network management and business processes, AIM empowers utilities to respond efficiently to market demands and regulatory requirements. Overall, it offers a future-proof platform that balances flexibility, efficiency, and operational control.

The SurvalentONE ADMS platform offers an all-in-one solution that integrates supervisory control and data acquisition (SCADA), outage management system (OMS), and distribution management system (DMS) features into a single, intuitive graphical interface. Built on a scalable, secure, and open Windows-based framework, it facilitates seamless integration and management of information from multiple sources. The platform’s deployment, management, scaling, and user-friendliness lead to a significantly reduced total cost of ownership. Survalent, a globally recognized leader in advanced distribution management systems (ADMS), serves a diverse array of utilities including electric, gas, transit, renewable energy, and water/wastewater sectors. With a robust client base of over 700 across 40 countries, the SurvalentONE platform is instrumental in improving operational efficiencies, enhancing customer satisfaction, and providing greater network reliability. This extensive adoption of the platform showcases its effectiveness and the confidence it has earned across various utility markets. Furthermore, the ongoing commitment of Survalent to innovation continues to drive improvements in utility management, solidifying its status as a trusted partner in the industry.

Electric utility companies face a variety of pressing challenges, such as mounting regulatory requirements and growing customer demands for greater reliability and reduced carbon emissions, the emergence of distributed renewable energy and energy storage technologies, an increase in severe weather incidents causing network interruptions, and the ongoing difficulties posed by an aging workforce and outdated infrastructure. In this context, EcoStruxure™ ADMS has established itself as a benchmark within the sector, being employed by 75 utility providers that serve a total of 70 million customers worldwide. For several years running, a leading industry analyst has recognized this solution for its outstanding performance in outage management, effective grid operations, and the proficient handling of distributed energy resources (DER). Our most recent report examines how new trends and cutting-edge technologies are shaping the future of electric distribution utilities. Furthermore, we outline actionable strategies that enable utilities to directly address these challenges and excel in an ever-evolving market. By utilizing our all-encompassing network management solution, utilities can enhance their energy management practices to become more reliable, secure, and efficient. This adaptability and commitment to innovation are essential for utilities striving to thrive in a landscape that is changing at an unprecedented pace. Ultimately, this evolution will not only benefit the utilities but also the communities they serve, ensuring a sustainable and resilient energy future.

A crucial factor in improving the operational efficiency of any industrial organization is the effective management of energy consumption. Implementing smart energy metering serves as a powerful solution for reaching this objective. By providing real-time power measurements, organizations can continuously monitor electricity usage across homes, commercial establishments, or individual electrical devices. Unlike traditional electricity meters, which are typically adjusted according to billing criteria and only provide periodic readings for energy consumption assessments used by utility companies, smart meters yield immediate data that is invaluable for operational optimization. For any organization striving to enhance its productivity, having accurate energy usage information is critical. The ability to monitor energy consumption in real-time grants companies immediate insights into their consumption behaviors. Utilizing smart energy metering is essential for controlling the three main elements that affect energy expenses: energy source, consumption volume, and usage efficiency. By incorporating a power meter designed for real-time tracking, organizations can proficiently oversee any energy product that includes a measurement interface, thus improving overall energy management practices. Furthermore, this forward-thinking strategy not only minimizes expenses but also fosters a commitment to sustainability in the industrial arena. As industries continue to evolve, embracing such technologies will be imperative for maintaining competitive advantages.

Advanced Metering Infrastructure (AMI) has the potential to transform business operations and elevate customer service experiences. Yet, traditional AMI solutions frequently entail expensive meter data management (MDM) systems, which can be burdensome to deploy, run, and maintain, thus limiting the effective utilization of AMI data. Utegration’s MeterData4U emerges as a cutting-edge AMI solution, seamlessly merging AMI and customer information systems (CIS) into a single, advanced, patented platform. This integration simplifies the architectural framework and enhances business processes, allowing utility companies to innovate more affordably while cultivating meaningful customer interactions. With SAP-certified integration, MeterData4U offers a dependable investment, providing a holistic view of metering, billing, and customer data. Additionally, it delivers outstanding insights into daily operations and sophisticated analytical capabilities. By optimizing processes and minimizing the need for manual interventions, MeterData4U drastically reduces response times for customer inquiries, thereby boosting overall efficiency and customer satisfaction. Consequently, utilities can harness technological advancements to foster a more responsive and engaged customer service experience, ultimately leading to stronger relationships with their clientele.

Combining the robust design and compact dimensions typical of a PLC with the advanced capabilities and smooth integration of the Ovation control system, this compact controller stands out as a reliable automation solution, adaptable for a variety of power generation or water and wastewater applications that necessitate localized management. It not only boosts reliability and reduces costs through efficient and secure remote asset management from any location, but it also supports advanced applications that significantly improve plant performance. Additionally, Ovation includes features such as integrated vibration monitoring, generator excitation control, safety instrumented systems (SIS), and flexible configurations suitable for both small and distributed environments. Its capabilities extend to virtualization and embedded simulation tools, ensuring it remains a comprehensive choice for contemporary industries. This multifaceted design guarantees that it can address a wide range of operational requirements while upholding stringent efficiency and safety standards, making it an invaluable asset in the field.

Onesait ADMS effectively combines real-time monitoring and control, advanced distribution applications, and outage management by utilizing distributed intelligence and technologies at the grid's edge. While many utilities have yet to fully exploit the benefits of a Distribution Management System (DMS), Minsait ACS tackles this challenge by offering tangible returns on investment through the Onesait Advanced Distribution Management System (ADMS). With over forty years of experience in providing critical real-time systems, Onesait ADMS integrates sophisticated analytical tools to optimize network operations, alongside established SCADA systems for efficient monitoring and control, as well as a cohesive Outage Management system that aids in the tracking, analysis, and restoration of outages, which ultimately enhances network resilience, reliability, and power quality. Moreover, Onesait ADMS is crafted to support distributed energy resources, featuring a flexible architecture that allows utilities to seamlessly incorporate distributed energy resources and devices situated at the grid's edge. This holistic strategy not only equips utilities to harness the full potential of contemporary energy environments but also guarantees a dependable and resilient service for their clientele. In doing so, it transforms the way utilities engage with energy distribution challenges in an ever-evolving landscape.

GridEye is our leading digital solution designed for the efficient management of grid operations. By offering in-depth insights and visibility into the state and effectiveness of the grid, it significantly reduces downtime while improving control, automation, health, and performance, ultimately aiding in investment decisions. More than 40 grid operators around the world are currently utilizing the GridEye platform, which has become the foundation for true data-driven visibility and understanding of the grid, empowering operators with vital tools to accelerate the energy transition. So, what is GridEye exactly? It is a cohesive platform that integrates both hardware and software to capture and leverage high-accuracy, real-time data. This platform is instrumental in the operation, monitoring, analysis, automation, and optimization of any electricity distribution system. Reaching to the grid's edge, GridEye produces authentic real-time data, granting utilities enhanced control over external systems. Its functionality encompasses device management, network operations, data processing, IoT communications, security measures, and visualization tasks, thus providing a holistic approach to grid management. Given its extensive capabilities, GridEye not only boosts operational effectiveness but also plays an essential role in the evolution of energy management practices. As the energy landscape continues to evolve, GridEye will remain at the forefront, driving innovation and efficiency in grid management.

Fluentgrid MDMS enables utility companies to fully leverage meter data across their operations by proficiently managing information collected from meters and various devices within the smart-grid ecosystem. The system systematically loads, validates, organizes, and stores this data, making it easily accessible for both internal and external downstream applications used by the utility. It includes vital features for Validation, Estimation, and Editing (VEE), along with functionalities for data aggregations, event subscriptions, bill determinants, and the execution of AMI rollout initiatives. As a true commercial off-the-shelf (COTS) solution, Fluentgrid MDMS can be rapidly integrated with prominent meter head-ends in targeted markets. Furthermore, the platform operates in real time, enabling it to identify anomalies, detect inefficiencies, forecast future demand, and send automated alerts and notifications that assist in resolving issues promptly. This all-encompassing strategy not only boosts operational efficiency but also greatly enhances customer satisfaction by ensuring precise billing and reliable service delivery. Ultimately, Fluentgrid MDMS stands out as a pivotal tool in transforming utility operations for the better.

The task of managing the grid has become increasingly challenging with each passing day. As the distribution network transforms into a more dynamic system, it brings heightened complexity and a continuous surge of data that utilities are required to interpret and control. GE’s DER-aware ADMS goes beyond the constraints of conventional SCADA, DMS, and OMS systems, providing cutting-edge software designed for the secure and effective oversight of the distribution grid. Our pioneering solutions improve reliability, productivity, and efficiency through a modular structure, adaptive algorithms, and predictive analytics, all while delivering an outstanding user experience. The GE ADMS software is tailored to help our clients as they move towards predictive and self-sustaining operations, resulting in a streamlined distribution grid. By enabling state-of-the-art control and optimization, GE’s DER-aware ADMS allows electric utilities to meet customer expectations for a reliable and robust distribution network. This all-encompassing solution incorporates essential functions such as Distribution Optimization, Outage Response, and DER Orchestration, ensuring fluid connectivity across all operational sectors. Consequently, utilities are better equipped to navigate the intricacies of contemporary energy distribution, ultimately fostering a more resilient infrastructure for the future. This innovative approach positions utilities to not only adapt but thrive in an ever-evolving energy landscape.

The utility sector is experiencing profound changes, with customer expectations evolving in tandem with these developments. This transformation is driven by innovations in smart grid technology, greater mobility, and rising customer demands for improved interactions with their utility providers. A number of Customer Information Systems (CIS) are struggling to adapt to these shifting requirements, often impeded by legacy technology. Additionally, the market's consolidation of CIS vendors has limited competition, resulting in higher costs and fewer choices for utilities. SpryPoint aims to disrupt this landscape by launching the first enterprise CIS specifically crafted for cloud delivery as a service. SpryCIS is designed to tackle the distinctive challenges faced by contemporary utilities, enabling them to adjust effectively to the current environment. By offering this groundbreaking solution, utilities will finally have access to a system that is not only modern but also tailored to address their evolving needs. This shift promises to empower utilities to enhance service delivery and foster stronger relationships with their customers.

Unveil the premier solution for energy professionals with Genability Signal® Data Explorer™, a streamlined web application tailored to fulfill your requirements without any extraneous features. This innovative platform keeps you updated on the most recent electricity tariffs and allows for precise cost calculations, thus removing the need for tedious online searches and ensuring exceptional accuracy. With its intuitive interface that belies its robust capabilities, it's a formidable, data-centric tool celebrated for being the most accurate and versatile rate engine in the market. The Explorer offers detailed line item information for each tariff and rider, covering critical elements such as eligibility criteria, optional features, precise time-of-use data, and everything else necessary for meticulous bill-level accuracy. With unparalleled coverage across the USA, Canada, and Mexico, we diligently track tariff updates so you can concentrate on your core tasks; most changes are reported within a day of receipt, and numerous utilities provide advance alerts. Whether you're navigating monthly peak demand, time-of-use rates, reactive demand, or complex ratchet situations, our application empowers you to manage these challenges seamlessly and effectively. Genability Signal® Data Explorer™ redefines your approach to energy management, allowing for unprecedented control and efficiency in your operations. Embrace the future of energy data management with this comprehensive tool designed to simplify your workflow.

MECOMS Meter Data Management (MDM) prioritizes the preservation of data integrity amidst the substantial flow of information it encounters. This all-encompassing MDM platform tackles every facet of meter data collection, validation, and calculation, converting raw meter readings into reliable consumption data. MECOMS enhances interaction with smart meters by facilitating two-way communication, adeptly managing large volumes of smart metering information. It also features Automatic Meter Reading (AMR) as a core capability. The system can effortlessly integrate with existing setups such as MV90 and possesses native compatibility with a variety of automatic meters. MECOMS efficiently collects metering information from diverse sources, allowing end users to input their index readings via a self-service portal. Moreover, our advanced smart data application server can directly retrieve smart metering data either from the meter itself or through an integration process. In addition, the platform enables the establishment of routes for meter readers, allowing them to gather readings directly in the field, which significantly boosts operational effectiveness. By ensuring that organizations can uphold precise data, MECOMS also plays a crucial role in fulfilling customer demands proficiently, thereby fostering enhanced customer satisfaction and trust in the service provided.

In the current mobile-centric environment, it is vital to offer improved solutions for retail customers, who have grown to expect superior service quality. PowerManager® is a comprehensive software platform that equips users with the ability to oversee various functions, including payroll processing, inventory oversight, billing, accounts receivable, general ledger management, accounts payable, budget forecasting, and many more features. The impressive EasyClerk® acts as a significant time-saving tool by streamlining the billing process for water, sewer, waste management, and contracted services, enabling users to complete a week's worth of billing activities in just one day. This software not only tailors billing statements, courtesy notifications, and meter sheets but also organizes bill printing either in route book order or according to different criteria such as alphabetical order, zip codes, mailing pull codes, or carrier routes. Furthermore, the Service Order feature adeptly manages and tracks service requests electronically, ultimately enhancing efficiency and boosting customer satisfaction as fewer tasks slip through the cracks. As businesses seek to thrive in a fast-paced and precise landscape, integrating such powerful tools can greatly improve the customer experience while optimizing operational workflows. Overall, investing in advanced software solutions can be a game-changer in meeting the evolving demands of today’s customers.

CUSI offers global solutions for customer information systems, utility billing, web portals for customers, accounting, and asset management. In addition, CUSI creates, implements, and supports various technological solutions to address the operational demands of local utilities and governments. Their Windows and SQL applications are utilized by more than 1,100 companies in water, gas, electric, and waste management sectors, helping them to fulfill their operational needs efficiently. With a commitment to innovation, CUSI continuously enhances its offerings to better serve its clients.

AutoGrid offers an extensive range of applications for flexibility management that empower utilities and energy service providers to create advanced energy networks that are friendly to renewable sources by effectively managing and optimizing distributed energy resources in real-time, while simultaneously enhancing customer engagement, increasing reliability, and generating new revenue streams. In a landscape where energy supply and demand can be unpredictable and often uncontrollable, the key to maintaining balance is to utilize data to respond to the changing requirements of energy consumption. With AutoGrid Flex™, which features three applications tailored for critical flexibility scenarios, the platform harnesses the immense data available from the Energy Internet to optimize the value of all distributed energy resources. This solution guarantees a seamless experience for customers, establishing itself as a premier energy data platform. Moreover, AutoGrid Engage™ boasts a fully customizable interface that integrates effortlessly with existing corporate web systems, allowing for the smooth incorporation of distributed energy resources into the overall energy management strategy. This degree of customization not only improves user engagement but also fosters a more integrated approach to managing energy resources effectively. Additionally, by promoting collaboration between various stakeholders, AutoGrid plays a pivotal role in revolutionizing the energy landscape.

ADMS is a holistic platform designed for distribution management, helping utilities tackle their everyday operational hurdles. It provides crucial resources to improve the secure and effective operation of sub-transmission alongside medium and low voltage distribution systems. This system incorporates integrated functionalities such as real-time monitoring, control systems, network analysis, optimization, and outage management. By proficiently managing their distribution assets, utilities can adeptly adapt to the dynamic nature of distribution systems, thus improving reliability and reducing the effects of outages. Built upon a Service Oriented Architecture (SOA), ADMS enhances interoperability and broadens capabilities across various smart grid technologies. In addition, advanced network applications provide operators with vital analytical resources, allowing them to make informed choices while skillfully navigating the complexities of the network. As a result, the adoption of ADMS can profoundly enhance the operational efficiency of utilities in today's evolving energy landscape, ultimately leading to improved service delivery for consumers.

Eaton's CYME software suite provides advanced modeling and simulation capabilities for distribution systems, addressing all aspects of network development from the initial planning phase to the enhancement of operational efficiency, protective measures, and the incorporation of distributed energy resources. This software adeptly models both medium- and low-voltage distribution feeders along with related equipment, including allowances for distributed energy resources and substations. It promotes thorough analysis, effective task scheduling, and insightful visualization to assist with system growth and asset management. Users can design specialized applications for conducting distribution capacity analyses, optimizing networks, and evaluating contingency and reliability scenarios. Moreover, the software's functionality can be amplified through automation features and customizable scripting options. Its accurate design and modeling capabilities allow users to create comprehensive views by integrating interconnected HV/MV substations and sub-transmission networks, which can be displayed on geo-referenced maps for a more accurate depiction of the network. This thorough and adaptable strategy ultimately enables utilities to proficiently oversee their distribution systems while responding to changing energy demands and advancements in technology. As a result, the CYME suite serves as an essential tool for utilities aiming to improve their operational strategies and enhance service delivery.

Presenting a thorough customer information system designed to streamline the management of utility billing, accounts receivable, and meter oversight. This cutting-edge software improves the billing process by making customer onboarding more efficient, allowing for straightforward meter reading entry or integration, and facilitating the editing and printing of invoices. It greatly enhances the management of customer receivables and payment monitoring, providing crucial insights for cash flow forecasting, overdue account management, and the generation of financial reports. Furthermore, the system adeptly manages meter inventory and logs important meter details, including individual meter information and comprehensive meter test records, while also archiving historical data for future reference. The application integrates effortlessly with customer service orders within your customer information system (CIS), which simplifies service dispatch, fosters interdepartmental collaboration, and enhances customer relationship management through real-time access to service order information. By centralizing management functions, this solution significantly improves the oversight of customer service delivery and facility maintenance. Ultimately, these advancements lead to enhanced operational efficiency and increased customer satisfaction, ensuring that all facets of utility management are thoroughly and effectively addressed. This innovative approach positions organizations to better meet the evolving needs of their customers while optimizing resource allocation.

The BEACON Software as a Service (SaaS), hosted in the cloud, presents a thorough solution for managing utilities and engaging consumers, effectively meeting requirements such as meter reading, proactive exception management, and comprehensive reporting. Utilizing cutting-edge ORION endpoints, the BEACON SaaS gathers interval meter reading data via different communication technologies, including cellular, fixed networks, and mobile options, providing 15-minute interval data up to four times daily. This system equips users with extensive analytics and a holistic view of the effectiveness of water utilities and metering systems. Users enjoy immediate access to metering data and system alerts through an intuitive interface that offers a range of customizable reporting options. Furthermore, it enhances proactive exception management by dispatching timely alerts and real-time notifications, allowing for swift resolution of operational and customer service issues. With APIs that enable seamless integration with customer information systems (CIS), billing procedures, and other utility platforms, BEACON SaaS emerges as a versatile cloud-based solution. Moreover, its innovative design not only boosts operational efficiency but also fosters improved customer satisfaction through effective engagement approaches. This dual focus on functionality and user experience positions BEACON SaaS as a leader in utility management solutions.

Our cutting-edge utility billing solution is built upon three decades of insights gathered from our customers and delivers an all-encompassing billing service that caters to utilities of any size. Hosted on a cloud platform, our system alleviates worries related to desktop compatibility, server maintenance, or local data storage. Its web-based nature allows access from nearly any location, whether you are at the office, on the go, or relaxing at home. You can easily access the system via any device that has a web browser and internet connection. The platform supports effortless integration of readings from various drive-by or fixed-based reading technologies. It is designed to embrace the newest advancements from top meter manufacturers. Furthermore, the built-in paperless billing feature allows customers to log into their individual online portals to view their bills, update contact information, and make electronic payments. Payments are processed automatically in real time, ensuring that changes are reflected in customers' accounts immediately, thereby enhancing both convenience and efficiency. This innovative system not only improves the overall user experience but also optimizes utility management for providers, making it a valuable asset in the industry. Moreover, our commitment to ongoing improvements means that we will continually adapt to meet the evolving needs of our clients.

For thirty years, VertexOne has been at the forefront of assisting utilities and energy companies across North America in their digital transformation journeys, while also optimizing their operational processes. Our comprehensive suite of solutions addresses the entire meter-to-cash cycle, significantly improving experiences for both customers and employees alike. Whether your goals involve implementing effective customer engagement techniques, modernizing your billing and customer information systems, or leveraging automation and data analytics, VertexOne stands ready as your trusted partner. Our offerings are adaptable, capable of operating within a complete meter-to-cash ecosystem or as standalone solutions that integrate seamlessly with your current technology setup. In the competitive landscape of IT service providers, extensive experience is crucial. VertexOne boasts a diverse array of utility technology solutions, making it the perfect fit for utility and service organizations of any size. Throughout the years, we've unwaveringly supported utilities and energy providers in efficiently serving their communities, which underscores our dedication to excellence within the sector. As we forge ahead with our innovations, our unwavering commitment remains to provide outstanding value and service to our clients, fostering long-lasting partnerships built on trust and success.