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What is Oracle Utilities?

Thrive in the pursuit of creating a sustainable future that encompasses both energy and water while maintaining affordability. Deliver remarkable experiences for your clients, improve energy efficiency, and manage networks and resources to guarantee that essential services are accessible to your communities every day. Seamlessly connect customer service, billing, metering, and device management to increase revenue and address concerns promptly. Gather, oversee, and evaluate intricate meter and device data to speed up billing cycles and boost operational productivity. Engage and attract customers through personalized marketing and sales initiatives that inspire them to take action. Leverage artificial intelligence and insights derived from behavioral science to drive change and effectively manage peak demand, catering to the unique needs of each customer. Proactively identify and mitigate potential issues throughout the lifecycle of your physical assets, ensuring they remain durable and dependable. Optimize work management, maintenance, and operational workflows to nurture an environment of efficiency throughout the organization. This comprehensive strategy not only fosters innovation but also establishes your entity as a frontrunner in the domain of sustainable resource management. By focusing on these key areas, your organization can significantly enhance its impact on the environment and the communities it serves.

What is Innowatts?

Innowatts’ software-as-a-service platform transforms the manner in which energy suppliers understand and serve their customers. Utilizing artificial intelligence and insights from over 43 million meters worldwide, we empower energy retailers, utilities, and grid operators to harness meter-level data, fostering a deeper comprehension of their clientele while enhancing operational processes through automation and smart technology. This approach leads to a more reliable grid, boosts profitability, elevates customer satisfaction, and paves the way for a sustainable energy future. Our platform effectively bridges the divide between energy providers and their customers, including ratepayers, by capturing data directly from the meter. By collecting usage statistics as frequently as every 15 minutes, we provide an unmatched depth of data for precise customer insights. The core of our platform is built on cutting-edge AI and machine learning technologies, equipping businesses with intelligence that supports exceptional decision-making. Furthermore, our AI-optimized platform enhances the management of Distributed Energy Resources (DER), expediting the transition to renewable energy and reinforcing Innowatts’ status as a frontrunner in the global AI-driven SaaS sector. Through constant adaptation to the shifting energy landscape, we guarantee that our clients stay at the leading edge of innovation and excellence in customer service, ultimately driving the industry forward. Our commitment to continuous improvement ensures that we not only meet but exceed the evolving needs of our clients and their customers.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/industries/utilities/

Company Facts

Organization Name

Innowatts

Date Founded

2014

Company Location

United States

Company Website

www.innowatts.com

Categories and Features

Categories and Features

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