Paessler PRTG Reviews

Excellent product, you can send out alerts, through power automate, we can create actions from this, it alerts us to all of our incidents and I am able to keep an eye on everything, excellent product, happy with tech support,

Translates MIB to their readable format and is easy to use, MIB tester as well, plenty of their own templates, they also monitor our storage, which doesn't allow SNMP queries, but it manages to get the relevant information from it

Some of the automations are quite complicate and I need assistance with anything programming wise

Overall, I would recommend this tool to all those tasked with monitoring their infrastructure. Ability to create custom maps for each department allows them to monitor their own systems and act upon alerts. Highly recommend this tool.

Ability to monitor all aspects of your infrastructure.
Ease of install and initial configuration.
Great Map (dashboard) capabilities. Liked ability to do visual diagram of infrastructure and be able to drill into sections when alerting.
As an IT professional I am tasked to learn systems on the fly. The online videos and documentation makes PRTG an easy system to learn.

At this point I have not found any "Cons" on the application.

Best experience. Software is easy to implement and easy to use. Simple and quick installation. I recommend using it..

Software is easy to implement and easy to use. Simple and quick installation. I recommend using it.

Easy to use.

Paessler PRTG is a powerful network monitoring tool with real-time visibility and alerting capabilities, valuable for any IT infrastructure.

Its real-time monitoring capability is essential for supervising the network infrastructure and detecting anomalies immediately. PRTG enables complete visibility of connected devices, making it easy to identify potential vulnerabilities. Customizable alert settings are very useful for receiving instant notifications about any suspicious activity, enhancing our proactive response capabilities.

Customization of certain advanced features can be complex, which could limit the ability to fully tailor PRTG to specific needs.

Very good software than can monitor everything you need.
When you get used to it you can do everything with it.

There is lot that this software can check, you can easily sort all kinds off devices and probes you can customize almost everything you want.

The beginning is not simple, but you can get great help.

First of all, it should be emphasized that PRTG is a program that can be relied upon. The program works without any problems and all updates and migrations performed by us went without problems. The manufacturer's support is exemplary, there is also a large user community, a knowledge base and how-to videos on YouTube. Rather, it is the task of the administrator to find all the options that the program offers. It happens when a specific problem needs to be solved and the program is found to offer a solution. If the solution is not directly part of the program, there is a great possibility of creating your own sensors.

This monitoring software is easy to install. Against freely distributed programs such in-depth knowledge is not required and basic commissioning is very easy. The program included a lot pre-prepared sensors. On the other hand you can create nearly any possible your own sensor. Autodiscovery is also an option. You are able to monitor Windows, Linus and hardware devices. In the program, it is possible to set different methods of notifications and the time when notifications will be sent.
It is possible to create different views of monitored devices, define access according to users.
At least in our organization, we primarily use a web-based approach to PRTG, but there is also a desktop application. The mobile application for both IOS and Android is also practical.

They are rather "nice to have". For example, more options and more convenient work with so-called Maps. After creating a user group, an empty device group and notification pattern are automatically created. Although there is an SSO option in connection with Azure, MFA as such is not applied.
It is not possible to prevent the creation of a PRTG ticket after autodiscovery. Despite the high quality of the program, next year there will still be a significant price increase.

It's a tool that I've been using for over 5 years now, and the regular version upgrades as well as the effectiveness of the support allow me to have a good overall vision of the most standard aspects of our infrastructures. I continue to use it with pleasure.

Tool easy to install and use, and also to maintain.
Many sensors pre-installed by default cover a large part of a standard infrastructure

Some sensors are missing that could be useful (Kerberos authentication, HTTP support scenarios, etc.)
and the cartography editor is sometimes a little complicated to use, although very powerful.

I'm very satisfied with PRTG solution because of the possibilities, interface and price quality ratio.

This is actually a really good monitoring software. What does it have?

1. User-Friendly Interface - easy for beginners and someone experienced
2. Scalable - it can be adapted to any size and complexity of network in the company.
3. It offers broad range of sensors for example you can monitor bandwidth usage, hardware health, application performance, and many more.
4. The tool provides real-time monitoring, allowing you to get instant insights into the status and performance of your network.
5. You can customize any alerts and notifications based on predefined thresholds.
6. It is storing historical data which allows users to analyze trends and patterns over time from particular sensors.
7. You can can automatically discover devices on the network and create a visual map of the infrastructure.
8. It also supports integration with various third-party tools and technologies.

For me there are no cons. Was working with open source Zabbix and PRTG is way more friendly to configure.

Very good tooling for monitoring your environment. It's easy to expand with custom sensors and development of new features goes on and on

Easy to deploy
Easy to configure most of the sensors for monitoring.
Dashboards are very useful and depending on your needs easy to make.
Howto manuals are available for most sensors
Support is good

Dashboards can be hard to configure if you want your own design and special things although the community is very helpful
Some sensors can be hard to configure

Quite satisfying SW.
It drives me more curious about IT and infra.
Easy to understand overall of IT infra.

Terrific dashboard.
Easy to config, don't have to handle so much.
License pricing is very reasonable.
Support team take me with kind supporting.

I want to make my dashboard more fancy. Need decorating function.

The ability to install and use the product in a small amount of time. It's fabulous when you start to see such easily achievable results.

The product is quite easy to use. Easy and very powerful. With the possibility of connecting to different environments with its powerful API.

The cost of the product. It is expensive to small company.

Happy and satisfy with the product. will highly recommend to others.
Good product with reasonable price.

Product is really easy to install, manage and for maintenance.
has all important features. Perfect and realtime monitoring.
Suitable for all IT,IOT and Non IT devices.
Very happy with the product.

Reports are very lengthy and not satisfactory, however PRTG is not meant for reports. It is for real time monitoring.

PRTG Network Monitor is a powerful and reliable solution for network monitoring, suitable for businesses of all sizes. Its extensive feature set and user-friendly interface make it a popular choice among IT professionals. However, the limited free version and resource-intensive server requirements may be a drawback for some users.

Comprehensive network monitoring solution, customizable alerts, user-friendly interface, flexible pricing.

Limited free version, can be resource-intensive on the server, some features require additional licenses.

Customer is heavily depending on PRTG to monitor their huge network. Customer renewed Support Contract every 3 years. So far this is the most cost effective & good solution for their network monitoring.

30-day free trial with full features & permanent free license for below 100 sensors. This licensing method is especially useful for partners which need to support the customers.

Earlier versions there were some unexpected errors during installation. However, the newer version seemed good so far.

Compared to completely free platforms such as Nagios or Cacti, PRTG offers the possibility of having a ready-to-use product with all the sensor libraries needed to monitor the network at 360 degrees and now also industrial environments.

Easy configuration, optimal trial period that permit in unlimited way to add all sensors necessary to monitor your network.

The price could be a bit lower for the support service offered (KB, online guide, webinar and only mail NBD support.

PRTG Network Monitor is a good option for organizations that require comprehensive network monitoring. However, users should carefully consider the limitations and compare it with other available options in the market before making a final decision.

PRTG Network Monitor is a comprehensive network monitoring tool with an intuitive user interface and advanced features such as custom sensors and thresholds. It offers useful reporting and alerting features to help troubleshoot network issues.

The resource-intensive nature of PRTG Network Monitor can impact overall network performance, and some users may find the licensing model complex and confusing. Additionally, the cost can be high compared to other network monitoring tools available in the market. Limited numbers of out-of-box products specific sensors. Intuitive but old user interface.

Great for simple single-site setup like ours. We utilize PRTG daily for basic health-checks of UPS units, switches, servers, and websites. Lets us know upon up and down status. Great product!

Excellent granularity and customization. Can monitor pretty much anything on the network, very helpful to keep track of ssl cert and ssl cert health. Also excellent community with plenty of custom script options- even our old VNX health!

Some non-intuitive setup imho. Pricing per monitor can get to be tough to manage. Had a brief issue with emails not working, but turn-out I guess I upgraded too quickly before the bugs were fixed, another release just a few days after resolved the issue.

I've compared this product for a week with others competitors, the free version is the best on the market.

Freeware edition is really good for a small company that doesn't need a lot of sensors.
I like the notifications system and the number of different sensors for any types of devices and brands.
I've wrote to the support and in less than 24 hours they replied (i was in trial edition), 5 stars!

I didn't like that in the website is very difficult to find information about free edition, the license pack always appears.

The PRTG offers a powerful and reliable solution for businesses looking to monitor their systems and applications effectively. With its user-friendly interface, easy setup process, and comprehensive documentation, the tool ensures a smooth onboarding experience.

The real-time monitoring capabilities, coupled with customizable dashboards, provide valuable insights into system performance and enable quick decision-making. The alerting system is robust and versatile, offering various notification options to promptly address any anomalies or potential issues.

Scalability is another strength of the tool, allowing businesses to seamlessly monitor a growing number of systems without compromising performance. Data security measures, such as encryption and access controls, instill confidence in protecting sensitive information.

However, it's important to consider the web-based nature of the tool, which may introduce dependencies on internet connectivity and potential limitations when offline. Security risks associated with transmitting data over the internet should also be taken into account. Additionally, customization options may be limited for users with unique monitoring requirements.

Despite these potential drawbacks, the overall performance, reliability, and ease of use make this monitoring tool a valuable asset for businesses of all sizes. Its ability to provide real-time insights, proactive alerting, and scalability make it a must-have tool for efficient business operations.

I had the opportunity to use an exceptional monitoring tool as PRTG that has truly transformed the way I manage my business operations. This tool has exceeded my expectations in every aspect, and I am thrilled to share my experience with others.

From the moment I started using this monitoring tool, I was impressed by its user-friendly interface and intuitive design. Setting up the tool was a breeze, and within minutes, I had all my systems and applications seamlessly integrated, ready to be monitored. The tool's comprehensive documentation and excellent customer support further aided in the smooth onboarding process.

One of the standout features of this monitoring tool is its ability to provide real-time insights into the performance of my systems. With its robust monitoring capabilities, I am constantly informed about critical metrics, such as response times, resource utilization, and error rates. The customizable dashboards allow me to visualize the data that matters most to my business, enabling quick decision-making and proactive troubleshooting.

Internet Connectivity Dependency: As a web-based tool, this monitoring solution relies on a stable internet connection. In the event of an internet outage or slow connectivity, there may be a temporary disruption in real-time monitoring and alerting.

Limited Functionality Offline: Without an active internet connection, accessing or viewing monitoring data may be limited or unavailable. This could be problematic in situations where immediate access to historical data is required, but internet access is unavailable.

Potential Security Risks: As with any web-based tool, there may be inherent security risks associated with transmitting data over the internet. It is crucial to ensure that the tool has robust security measures in place, such as encryption and authentication protocols, to protect sensitive business information.

Browser Compatibility: While most web-based tools strive for compatibility across multiple browsers, there can still be variations in performance and functionality. Users may encounter issues or discrepancies when accessing the monitoring tool using certain browsers or older versions.

Limited Customization Options: While the tool offers a range of monitoring features, some users may find limitations in terms of customization options. Certain specific monitoring requirements or unique configurations may not be easily accommodated within the tool's existing framework.

Overall great software to use, easy to navigate and provides a comprehensive overview of many key networking resources.

Easy to use and incredibly powerful monitoring tool. I’ve been using it to monitor and extensive UK wide network for the last 8+ years.
Their new invitations keep the software relevant and always pushing forward.
Support for the couple of times that i’ve had to use it have been quick to respond, with the softwares ability to attach diagnostics directly from the admin panel it reduces the need for lengthy interactions collecting data, getting us to a resolution much quicker.

The fact that it is currently only available to host on windows is a bit a draw back. Say this however the currently development into a linux based system is showing promise.