Paessler PRTG Reviews

The software is incredibly complete, it gives us visibility of all infrastructure, the Android and iOS app help us to receive notifications of important metrics and even monitor from everywhere.
The permissioning is very good giving us possibility to give our customers permission to just their monitor.

Easy to use.
Simple to deploy and maintain.
Android and IOS app.
Good permissioning and MAPs for monitor.
Simple integration.

Couldn't be installed on Linux.
Cluster could work as active-backup and sync databases.

Overall the product is very performing and easy to install and use through the wizards it is possible to add different types of sensors and you don't have to worry about installing particular MIB packages to monitor the most common types of hardware.

PRTG impresses with intuitive setup, comprehensive monitoring, customizable alerts, and insightful reports.
Better integration with OT world and great performances.
A must for network admins!

The price should be slightly lower in order to allow it to be sold even to small companies that need overall monitoring.

I didn't realize how much I loved it until it went down from a billing issue. Now I can't not have it.

I inherited this product from the previous sysadmin, we use PRTG-Hosted. I was hesitant at first, having never heard of the product. But after I got it setup properly and notifications and alerts flowing it was an easy adaptation for me to make. Documentation is pretty easy to follow too.

Configuration has a unique mindset. Easy to learn though. Otherwise I love it.

Extremely suggested if you need to monitor any device in your environment and receive alerts when your configs are triggered.

You can monitor everything using SNMP and all sensor included inside it, over the custom sensor you can choose for your scope.

Reporting could be better, especially for ping sensors (top 100) that does not provide cvs data exportation feature, but it's ok for all the remaining options.

It has helped me solve various problems in applications.

A very versatile product and a great help to solve problems in the IT infrastructure. It has a great variety of sensors and in the products that it does not have, it has some way of monitoring.

N/A.

Overall we are completely satisfied with the overall sensor data. All kind of servers including blades, vm's, workstations, and other network devices can be easily monitored with this tool. Also it is best suited for enterprises that require historic logs of all their devices. Even the free version can be utilized efficiently for small businesses to add their core units and monitor efficiently.

It has option to monitor Virtual machine resources with a single sensor thereby reducing the overall sensor count. Also historic as well as real time graphs can be easily plotted with this tool. Notifications through mail can be easily configured and mail groups can be easily configured based on device priorities.

License cost is a bit high for 2500 sensors as this has to be renewed yearly to get the latest software updates. Also it has limited support for Linux based installations.

A happy users/admin for many years in different branches and different companies. I really advise this product.

I have used PRTG for many years now. First when I worked for ABNAMRO and later at other it companies. Value for money is great. Service is superb. Easy to install and maintain. I have tried another SaaS solution, but still prefer PRTG.

None, it has everything I need. I really can't think of any.

Easy installation, easy config. Many sensors. Customizable. Best snmp monitoring, Best Netflow. Software ok.

Easy to use. Easy setup. No special know how required. Easy to buy.
Graphical aspect ok.
Secure and affordable.

Windows only platform.
No backup.
No special plugin.

Overall happy with the PRTG monitoring and suggest others to use this simple tool for their Infrastructure.

It is very easy to add devices for minuting and setup Microsoft Teams and Email for Alerts.

sometimes some sensors do not work after the new release, however, Team help us just to fix it.

Good product that installs quickly, no need for resources for several months to install.
A few days will be enough depending on the environment.

Product flexibility and learning is minimal.
The product is constantly evolving, there are several updates frequently, stable and does not require our intervention.

Syslog is basic, maybe better with newer versions.

Very positive in general. Architecture very easy and good support. Stable software. Multiples functionalities.

Easy to use.
Open platform.
Multiple clients.
Scalability.
Excellent support.
Update.
Tools to development solutions.

High price to medium customers.
Inability to delete deleted items easily.

The experience in use, administration, configuration and support of the product has been very good. Over the years, features and functionality have been improved.

Easy to use. Lots of information and help manuals. Nice design
Possibility of customizing the tool with multiple functionalities, API type.

Price. On some occasions, the total cost of the product, the client may opt for other utilities that in the long run are more costly to administer.

Have used several monitoring tools (Nagios, ...) throughout my career in IT, this is by far the most "satisfying" one.

Tons of perfectly fitting Tools/Probes to be implemented, the real all in one solution for everyone, who has to monitor Servers or Applications.

The only thing one could complain about is the necessity of more than one license when setting up in completely separated and untrusted domains, as I do not get all ports open in between. But that is more an internal problem here in my company than one of the PRTG Software.

This is one of my favorite products. We use close to 5000 sensors with fantastic results. We have close to 100 maps at this point that we use for various monitoring.
Really hard to beat for the prices, features, and support.

Great monitoring solution with solid notification and resolution system.
Provides notification to email and phone
Easy to create custom maps of sensors so that even non-technical people can check on statuses.
Covers things from server and switches to websites and custom sensors.
Reporting on up time for KPI purposes is very useful for us as well.

Support is primarily in Germany so responses times can be off a bit.
Adding new users could be a bit easier, but that could also be attributed to something that happens so infrequently.

We are a nonprofit religious organization with five campuses. We have a very lean IT team but are able to maintain thousands of network endpoints; primarily because PRTG keeps a pulse on the health of the infrastructure. PRTG quite literally equates to the value of a full-time staff member in the amount of oversight it provides for us. We are able to be so much more proactive than we would without it.

Sensors and devices are arranged in a logical and intuitive order that vastly simplifies management. The autodiscover feature makes initial onboarding of devices much easier. PRTG is exceptionally reliable and the auto-update feature keeps us current. The amount of data points it collects is astounding - over 2.4 million scans per day in our case. However, it's so easy to distill that down to usable dashboards and only the necessary alerts. The iOS app is also fantastic.

The ticketing feature hasn't been very useful for us, but I'm learning that's usually because of user error or that I've misunderstood how a component works. It's also been difficult to understand how to add other users/departments and scope their devices accordingly.

Overall, it seems that the overall ability of the PRTG is still evident to all, all aspects are in a relatively balanced posture, there is no special place to excel, there are not too many shortcomings, just like the barrel effect, very balanced.
And to be able to integrate so many functions in such a lightweight volume I think is its greatest feature.
And the speed of PRTG updates is also very fast, which is a good sign for an IT company.

It's hard to believe that PRTG can do so much in such a small size!
It can basically meet all your network, server, application, storage, and virtualization needs.
The most memorable thing for me was PRTG's ability to grab the data that needed to be monitored at a very fast frequency.
So I think PRTG is light, fast, simple and easy to use.

After all, the size is here, and it is extravagant to think that PRTG can achieve more perfect functions. The disadvantage is that it cannot achieve the IP address management and configuration management necessary in network management.
Also the topology diagram is a factor that I don't like, PRTG's topology diagram does not allow for high degree of freedom of connection.

Overall, I am quite satisfied with the product. It has eased the network administrators to view and monitor traffic trending before looking at upgrading our infra. Engineering and Operation able to work together to accomplish same objective, to monitor network performance and plan for upgrades.

Monitoring network is now made easy with PRTG.
-Easy setup within 5-10mins to monitor few network elements.
-User friendly, able to allow user with read only access and availability of stats/data historically.
-Able to customize few graphs in one single view
-Lightweight software, doesn't have install separate services to run SMTP, webservices, etc.

The only cons, I think would be not able to set the alarms monitoring to only triggers during the selected period. (say between 8pm-11pm is the peak hours, I want the lower threshold alert to be triggered at this hour)

I use the product for surveillance and system monitoring in an enterprise environment on a daily basis.

Continuous development and updating as well as specialist support are trump cards in an enterprise environment.

It should also be possible to use it on linux systems as well as for windows ones.

However, PRTG is a great monitor tool. It helps us to review whole devices and servers' status so we can manage them easily.

Have a whole monitor view for my network devices, I can adjust the monitor settings easily. And handle multi-model devices & servers.

There are still some kinds of devices' sensors need to be created by default library.

Incredible monitoring platform that provides perpetual licensing and self-hosting. What's not to like?

Setting up devices and monitors is painless and simple.
Web interface is easy to work with and manage.
Desktop and mobile applications are easy to work with and work very well.
Their support is top notch and very responsive.

Configuration of Antivirus can be a bit troublesome as some AVs like to mess with PRTG and its performance.