Rent Manager Reviews

AWESOME EXPERIENCE WISH ALL OF THE CUSTOMER SERVICE REPS COULD SHARE THERE HAPPINESS AROUND TO OTHER COMPANIES LOL.

Every time I call and I call a lot LOL everyone is always so nice and friendly even if they are puzzled they make sure to resolve my issue I have never hung up the phone with unknown answer I always learn more each time I CALL I LOVE IT! Great customer service is hard to come by these days so I don't dread my call because everyone is absolutely wonderful!!! The ease of being walked through the portal is great.

NOTHING NOT A SINGLE COMPLAINT I couldn't be happier overall with the ease in learning and if I have no clue what I have done I call and my questions are always answered.

The experience was nice because the representative listened to me and decided that my needs were something that could be helped with all the problems solved before ending the call.

the representative listened and helped me with each issue before ending the call. She also made sure to ask me questions to be sure that I was okay with everything happening during the call.

The representative that i had the pleasure of speaking with did not do anything to have me express negative results for you company. She was a joy to work.

Not too bad to use once you are familiar with where everything is. Definitely needs to be hosted locally though.

Makes it easy to manage all properties in one place and accept online and cash payments from tenants.

Horribly outdated interface and remote connection.

Always a good customer experience - Customer service is always willing to help until you understand the issues to solve.

Sania always there to help - and the Customer team gets it done - The problem was solved in 5 minutes - It was knowing were to go to delete a bill in pay bills.

Nothing to report - really no negative experience regarding the billing function.

We love the product, and especially our support team behind it. Special shout out to Greg Foster who is always willing to take a call and help us out. Without him we would not be as successful as we are.

We love all the features baked into the product - it has become integral to our daily operations. Constant updates, love User conference to give us annual updates on our software.

Server connections often slow/disconnect. Not sold on RM express yet.

The Best Ever!!! We are currently working on new features and implementing the Tenant Web Portal and its ease of use!

Lisa did an amazing job with showing us the features and access of Rent Manager. I am begging for Lisa to work with us!!!

NONE other than Lisa won't come work for us. But I will keep trying to persuade her!

Rent Manager has been a great choice for our company for many, many years. We find the software exceptional at doing the job it was created to do.

The fact you can do everything from scheduling vendors, paying vendors, collecting rent payments to generating delinquency reports and owner statements with such ease is so nice when dealing with so many properties, owners, vendors and tenants daily.

The only thing I have experienced I do not like is that we cannot see the attachments to e-mails sent out to owners in their history.

Overall we are having a great experience using the software! We use it daily to support 5 separate companies all in one place!

We have figured out how to use it out of the box for our retail florist as well!
Very powerful software for both accounting and property management.
Excellent customer service and technical support both by phone or email.

A little slow implementing feature requests that are vital to our efficiency.

Rent Manager has been a great help to organizing all of our companies processes and accepting rent payments.

The way that I can specifically tailor the software for my needs. I can customize my desktop and customize all of my reports.

The interface is dated, and I have had some issues with figuring out how the data is connected to each other. For example, when I change a date or feature on one thing it's hard to see what will change.

I've had great experiences with Rent Manager so far. I'm still learning (a user of less than 1 year) but I find calling the support line is always helpful & everyone is very friendly.

I love the access to the videos & webinar courses on the Rent Manager University page. If I'm not finding what I need on the University, or through the F1 helpfile - I call the RM support. I ALWAYS speak to someone who is very helpful & we get the issue solved. I normally am calling for scripting help, so the scripting department is very helpful.

There is A LOT to learn about Rent Manager. So many rabbit holes to go down. This is due to the customization capabilities in Rent Manager, but at first, the system can seem daunting & not very user friendly. I suggest watching the Rent Manager University videos, then calling support for help.

The customer service is outstanding and they continue creating and improving functions and tools. its such a powerful product and it integrates with a handful of other things.

It has all the tools we need and most all work as well as we need. it gives residents, owners, and staff access for all the things they need to see and organizes everything well.

There is access through internet web browsers and it is already good but i would like it to be even better and have more functionality. that way i could do even more away from a desktop computer and on a tablet or even phone instead.

It was a good experience so far I am loving the new system rent manager is very easy and sufficient.

Great energy when speaking to customers. The company I work for just got bought out and there are so many new things we have to learn. Every time I call its always quick service.

I don't really have anything negative to say. Everything is always quick and rep that explains how to do things is always clear and have a great attitude.

We've had a positive experience so far with Rent Manager. Everyone has been helpful, which has made the transition easy for us.

The setup and ease of use! The team at Rent Manager is great too! It has helped us get back on track with every aspect of our business.

The Make Ready Board is within the Service Issues, which isn't convenient for us.

This is an amazing and clear program to use for management! Highly recommended. This has made my life so much simpler!

Easy and organized program that allows you to work with ease. Best features, as well as great rent collections.

Nope, I love everything about it! So clear and simple.

I enjoy working with Rent Manager very much. I have worked with a lot of management software over the past 25 plus years and I find Rent Manager the most user friendly.

Very user friendly. Customer service is quick and knowledgeable. Alway resolve the issue and I am back to work in no time.

I don't have any cons to note. Maybe some work on the email/text blast.

Overall, it’s a great system to have to monitor your rentals. The reports you can run are so much more in depth than most other rental systems. The ease of setting up automatic tasks is invaluable and time saving. I would highly recommend this system.

This system is a must-have if you are looking to manage your properties in the most effective and efficient way. You can automate the system to take care of the weekly/monthly/daily tasks so you hardy have to spend your time on them. There are a ton of resources that help you learn and find answers, plus, customer support is always ready to help.

It takes a bit to learn the system since it’s so all-encompassing. However, once you learn it, you’ll see that it’ll help you maximize your properties to the max

Still best for the money! David W was amazing and very helpful! If he didn't know, he would find out!

Ease of use, cost, customer service, simple yet effective, dedicated onboarding help built in; David W is the best!

Payment processors... need more options for larger rent payments.

I highly recommend it. There's also a Facebook help page that helps you when you need it. It's easy to keep everything in one spot.

Easy to use, all inclusive, remote sign in, keeps track of important documents. Printing reports is easy.

Can sometimes freeze and you have to call customer support to clear caches.

I have used QuickBooks in the past and this is actually easier to use. Everything and more at my fingertips.

Easy to use. Have a question? call the support line, they answer fast and now all the right answers.

I don't have any cons yet, but I'm still learning.

Rent Manager is a comprehensive property management software solution that offers a wide range of features to help landlords and property managers streamline their operations. It is a cloud-based software, so it can be accessed from anywhere with an internet connection.

Rent Manager Software Pro provides a wide range of accounting and reporting features, including online payments, rent tracking, expense management, and customizable reports. This helps property managers to stay on top of their finances and make informed decisions about their businesses.

Rent Manager software can be expensive, especially for small businesses.