Rent Manager Verified Customer Reviews (2026)

What I like the most about Rent Manager is how user friendly it is. Plus, the support team is always willing to help and offer assistance whenever needed.

- User Friendly Interface
- Comprehensive Features
- Customizable Reports
- Helpful Customer Support

- Mobile app functionality could be improved
- Server version Interface design may feel outdated to some users

Overall, it is a good system, but the only way to make it easier to use is to purchase additional add-ons which can definitely add up.

Has complete property management system including accounting/expense tracking/job costing/vendor relations, etc. Customer Support team is excellent to deal with.

Has connectivity gaps in system, no free add-ons available, scripting is difficult without in-depth knowledge, would be best to have a professional IT company set up everything the way you anticipate it to run. Have to pay for additional RM University users, difficult to learn system if you are not technology friendly.

The program is user friendly and the sales people and trainer were amazing. This product has everything we need to smoothly run our business.

Easy to use and has everything we need in one place. The training people are fantastic and patient.

It’s a great product. No complaints. Everything was easy to use and the training was great.

It's a lot better than Yardi. I feel like I can find anything I'm looking for without hunting it down for dozens of minutes

Everything is easy to find, and is exactly where I expect it to be. Customer service is always helpful, and always helps me if I need it.

I wish there were a few more features, like a fee free option for residents to pay.

Overall, I really love Rent Manager. It’s customer friendly. I always learn more than what I’ve called for when I call.

They have great customer service when you call in. They always find the answer each time and connect you with the right people.

I wish they had a written manual. It’s sometimes hard to know what to search to find what you’re looking for online.

I will use Rent Manager until I physically can't anymore. Rent Manager has been a go to for our company and it we have excelled in the rental world because of it.

I like the customer service, the user friendly capabilities, and how easy it is to learn the software.

Previously some of the uses were outdated but they continue to update the software and it is just getting better.

When I have had concerns of doing something I am not sure of 1 call to tech support and BOOM they walk me thru it in simple terms. They are fantastic
I have been a user from the old double disk days and boy have they grown

There is no feature in this program I dislike every step is so user friendly and the have a great tech support staff if you run into a snafu

I honestly cannot find anything I dislike about the Rent Manager

As a new user, figuring out how to operate Rent Manager was made easy with the help of the implementation process and the workers.

Rent Manager allows user to easily set up properties, units, and administrative accounts. There is also always the option to ask for help if there is any confusion on how to operate.

I would not say that there are any cons to using or trying our Rent Manager.

All in all, Rent Manager needs a lot of areas of improvement. They have a lot of support because a lot of items are not intuitive or clear

I think the best thing about Rent Manager is Team Purple and how quick they are in responding. Also recently, they rolled out the Prospect Dashboard that has really been a game changer. They have a lot of integrations which is helpful.The one good thing about Rent Manager is the VOIP and how it syndicates the calls - incoming and outgoing.

Rent Manager is by far one of the worst CRM I have used. RM12 and RMExpress does not have the same functionality. There is always a workaround needed. Always a glitch. The user interface is better in express than in 12 but Rent Manager really needs to look at other PMS like Entrata and see what they can take from them. I think I have submitted so many feature requests. Please read the feature requests and implement those quicker.

I've found the program easy to use, and there are plenty of places that you can access areas of information for using this program.

This program has absolutely made office life easier and with less stress than doing what our company had been doing. Everything is easy to locate and use.

At this point in time by using the program I haven't had anything bad that constitutes any cons yet with the program.

Rent manager is a great program. So many options for accessing the program - desktop, web browser, and app. Keeps a lot of information all in one program to keep great records.

So many great features all in one software. Tenant files, maintenance requests, accounting, asset tracking, and so much more. There are so many integrations and they are always adding more. The tenant portal is so easy to understand and the rmresident app is fantastic.

I don't like that sometimes the webpage times out and data is lost when it refreshes.

great software program. i have been in Property Management for over 30 years and I have worked with Appfolio, Yardi and this one is by far the best as long as the management company allows you access to all features according to your title.

It it windows based so you can work from home and it is so easy to navigate and if you make a mistake easy to correct and help is always a phone call away.

none that I can think of because help is always available

I've used other property software before and find that Rent Manager is the easiest to navigate. I like how easy it is to set up and for staff to use.

Rent Manager has easy navigation, great customer service, customizable, always improving, easy integrations.

Can lag sometimes when processing large amounts of data

I am a big fan of the product and so is the owner of the property management company I work for. The level of customer service they provide is second to none and what keeps us loyal to them.

Rent Manger has a great product and an even better customer service team. Rent Manager has everything I need to complete my day-to-day activities with ease and all in one place.

The only drawback to their software is you cannot work exclusively in one version of the program. I can't wait for them to get Rent Manager Express fully functional so I do not have to jump from it to the remote desktop version.

The initial training process was extremely easy. All my questions were thoroughly answered and investigated. Couldn't ask for a better trainer

My Rent Manager specialist was awesome. Her wealth of knowledge of rent manager was amazing. I would recommend her and rent manager to anyone.

Nothing... Love Rent Manager! Then a customer 15 plus years

Overall I had a good experience with Rent Manager and i plan to keep on using it for the foreseeable future.

I've been using Rent Manager for about three months now and I can say that the most thing i like about it is how user friendly it is, it did not take me a lot of time to learn the software and the implementation did a great job helping me understand it all.

During the past three months I have not really seen major cons in the system yet, I use it for tracking basic data and so far it is giving me what i need.

Very positive. The software covers a variety of management needs including accounting, reporting, and a lot more.

Very useful and relevant to the type of property we own.

Very good. Michael is extremely good at his job.

It is a lot and there is a lot to take in, just takes a good amount of practice.

Overall I absolutely love this software and I know I'm not even using it to its fullest capabilities. They keep updating and upgrading to ensure that they're changing with the times. Even with those changes, the basic items don't change, they're just making it better and offering more!

Super easy to use and navigate. They offer online tutorials and even guided tutorials. They have awesome integration applications. Customer Service has been AWESOME! I've used them for almost 15 years. WAY better than Yardi!

I do wish they would have more inventory tracking options.

Overall, I think that it is an easy to use software once you become acquainted with the software. There are many features that can be used to lessen the workload.

I like the fact that with this software, we can call the customer service line and they will point you in the right direction if you need assistance. They are very good with resolving any issues one might have.

The only con is sometimes if a permission is not given in the software, then, we have to figure out what that permission is and who needs to give it.

Always an anxious experience implementing new software, but it was pretty simple to navigate the software. I look forward to easing into full use of the platform in the future.

Ease of implementation - Easy to navigate and use video tutorials available - Implementation specialist always helpful and available throughout setup period.

HOA features could use improvements to be more applicable to needs.