Rent Manager Verified Customer Reviews (2026)

I am pleased with the software. I run two different types of businesses through rent manager and have been able to get Rent Manager to do what I need for each type of business. Happy with the product.

I love that the software has everything you could ever need built right into it. From tenant tracking to full accounting features and so much more.

Software has so many options in it, it is hard to maneuver and find or do what you need.

I enjoy the tech support. They answer smiling and are up spirited through the call. Every time my need is met.

I love the software, tech support, and some of the newly discovered toys such as the letter writer with triggers, makes life easier.

I have yet to find anything about the software I don't like.

Overall for what is offered and what Rent Manager is capable of I think it is a great software that all property managers should consider utilizing.

The user interface is very friendly and the information available or that can be generated is quite expansive.

The lack of integrating recurring reminders or setting future task is a little bit lackluster.

Whomever created this program needs a prize! Thanks for a program that even an elderly person can understand and navigate. I love all of it!

A functional program that suits the needs of our company and if we run into a problem we can call the techs and they help so much. The record keeping from this program is great and after learned, the program can be navigated with ease.

Nothing so far. I have not run into anything that has been negative and I truly mean that. Thanks Rent Manager

Thoroughly enjoy this system and would recommend to others. I have begun deploying it to tenants and it is nice to see it work from implementation to execution.

Options to customize reports and look around at usage is excellent. Very easy to self navigate as a new user.

At times too many options and ribbons are too cluttered.

If you don't attend the user conference you are doing yourself a disservice!
I am not a huge fan of Express but I am using it part of the time and trying to learn the differences. I am sure it will work out.

The automation and integration provided by Rent Manager is excellent. Its how we can manage in excess of 500 doors with 3 people. I would recommend it to anyone.

Nothing. Any issue brought to them is resolved quickly.

From starting with no system to a great system like this, it is really is easy to see how much help it will be from now and into the future. There are many great features to use and can contact all or individual tenants as needed. It was an easy process to get set-up from start to finish and they are with you every step of the way. Even small questions were answered quickly but also explained so you have a better understanding of how the system works overall. Would recommend this if you are looking at a property management system.

Easy to implement if you have your data in an excel file. Great service and experienced help to get started. Once you are started and run into issues use the help guide, its got great information that is really useful. Such a useful system to track tenants and rent payments.

Had a few issues getting the payment side of things figured out, but do not worry they help you out and find a solution. Once the script had been built with their help of course, the rest of the implementation set-up went along smoothly with no more issues at all

Excellent. The system is set up to accommodate small to large companies and every type of usage that any company might need. Most importantly to me is the phone and email support that is not only quick BUT 99% friendly, knowledgeable, and willing to go the extra steps to help users

The product is extremely robust - more than our office will use but only because of our unique spot in the RE industry

There is no way that the user can modify the reports. There is a charge to make any changes to the provided reports.

Overall, we are very happy with Rent Manager. The software has certainly enhanced and significantly improved our business and ongoing daily operations.

Rent Manager allows for customers to tweak the program and reporting for their needs. This level of flexibility is a big deal for customers who have their own methods and processes. The user interface is appealing to the eyes and is fairly easy to navigate.

Certain really useful features that we would like to see, and certain feature requests that we have submitted have never been implemented.

Overall, this software checks all of the boxes for efficiently managing ALL areas of property management. It allows you to easily handle tasks like leasing, renewals, maintenance, accounting, tenant communications, paying bills, and much more while also providing stellar customer support while you're learning the program and beyond.

This software is essential for our office's daily management of tenants, maintenance, and accounting functions. The integration with texting and phone calls makes working with tenants easy. The maintenance order system helps us communicate with vendors and get tenants the service they need in a timely manner. The accounting features are truly top notch and make keeping track of our client financials a breeze. Customer service at Rent Manager is always available and great at helping resolve any issues that arise.

The only issue we occasionally have is with server access freezing up; however, this has usually been able to be resolved quickly by calling tech support.

Overall, I love this product! It makes managing properties across 3 states so efficient! I love that we can customize this product to be even more beneficial to our company!

I love that this product is so user friendly & the customer support is AMAZING! I have contact customer support for several questions & they are always quick to assist!

I don't like that I still have to use the desktop version for some items.

They were able to resolve my issue in a timely manner. Mitchell was very helpful and used great customer service skills. The wait time was long and it took multiple people to solve the issue.

They were able to resolve my issue in a timely manner. Mitchell was very helpful and used great customer service skills.

The wait time was long and it took multiple people to solve the issue.

Overall, everything has been great, Staff is wonderful. I would recommend this product to anyone who ask about property management software.

I love that everything is all in one place. I love that my maintenance software integrates into Rent Manager.

I wish that the uploading into the history was easier.

My overall experience with RM has been awesome due to our account manager Rae Burns who has helped me learn the system and all its features to assist me with my job task on a daily.

One of the main pros for me is that you can use Rent Manager for all aspects of your business.

I don't have any cons, sometimes we get logged off but not sure if it's our internet service.

Very good experience. The support person was very knowledgeable and helpful. This will make our turnover process much easier.

I was in need of detailed custom reports. The support person, Peter, was kind and patient in writing the scripts and making them work. He also took time to correct some issue happening in some other functions of my Dashboard tiles. I highly recommend the level of customer support provided by Rent Manager.

There was nothing to issue a negative comment for this experience.

Excellent program.

Very flexible and customizable.

Can sometimes take a lot of effort to utilize all the features but this is a pro as well due it having such a huge variety of options to customize the charges etc.

Great experience from the sales person all the way to the upper management when having issues with text broadcasting. Step by step guidance and according to our specific needs addressed in a very organized way. I am looking forward to ongoing learning of the wonderful tools this program has to offer. Very happy!!

This program is the whole package. Nothing needed. A little of learning curve but with excellent implementation experts and organized teaching, it become fun and very rewarding. You will not believe the thing this software offers to both landlords/owners and residents/buyers/tenants. Whomever developed the program really had been in the business and applied the A to Z to make thing fast and easy. One month on and revenue and happiness to everyone did go up!! Thanks RM!!!

I loved everything. Implementation access to trainers could improve some. But once you get them with you, their patience and knowledge overtakes!!

I rely on Rent Manager to make my job easier and accurate. Printing statements are much easier too.

Anytime I have had to access Rent Manager Customer Support, it has been a very pleasant experience. The staff is fast and quick to explain the steps needed to proceed.

I don't like the fact that there are times we can't access Rent Manager due to the fact that other users are online ahead of us. It can be a timely matter.

The Orange Support team is beyond great. They go out of their way to help with any inquiry. Jeannie Harp and Joanna Fiorini are particularly wonderful.
I have always been weary of contacting any support agent or team.
Not in this case; working with them feels like learning while at a fun party. Thank you!

I love the helpfulness and reliability of the support team. I love that if they do not have the right answer they will always follow up.

I cannot think of any negatives. The team is just fantastic.

I always have a positive experience call Rent Manager support team. No matter what the issue is they are able to get it resolved.

I appreciated the customer support technician who was able to determine the issue with my custom report and quickly correct the issue.

The hold time was close to 15 minutes which I feel is too long.