What is Slack?
Slack is a cloud-based service designed to improve collaboration on projects and facilitate communication within teams, specifically aiming to promote seamless interactions within businesses. It provides a comprehensive suite of tools and services all in one place, allowing for private channels that foster interaction among smaller groups, direct messaging to quickly convey information to colleagues, and public channels that facilitate conversations among members from various organizations. Compatible with multiple operating systems, including Mac, Windows, Android, and iOS, Slack offers an extensive range of features such as chat functions, file sharing, collaborative environments, instant notifications, two-way audio and video communication, screen sharing, document imaging, and activity tracking, among others. The platform's intuitive interface and diverse integration capabilities contribute to its popularity among teams striving to boost their productivity and enhance communication. Furthermore, users appreciate Slack's ability to streamline workflows and keep everyone connected, making it an essential tool for modern workplaces.
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Slack Categories and Features
Web Conferencing Software
Video Conferencing Software
Unified Communications Software
Team Communication Software
Team Chat Software
Screen Sharing Software
Messaging Software
Internal Communications Software
Employee Communication Tools
Collaboration Software
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Slack Customer Reviews
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
A must have for our business
Date: Apr 10 2020SummaryHighly recommend this for any company encouraging remote work and looking to improve communication. A game-changer for us
PositiveIntuitive design; the ability to be in multiple Slack teams at once; lots of integrations improves collaboration especially in remote-only/ COVID times, especially with Google Drive and Zoom
NegativeSearch functionality is not great, which is the only downside to using this instead of email for all intra-company communication
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Perfect for small businesses
Date: Jun 24 2020SummaryGreat free instant message system for small to medium size companies and the free plan is not very limiting
PositiveEasy to use
User friendly
Integrates with Windows 10 very well
Free plan is really free you just lose messages
No advertisements on the programNegativeThey lock your messages on the free plan if don’t pay for the subscription.
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Constant updates interrupts work flow at times -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Absolute business communication software
Updated: Nov 01 2020SummaryOverall, it gives the ability on our screen to centralize all of the business communication on one page. The plugin support (Zoom, Zendesk, and others) makes lots of things easier for us.
PositiveWe are using Slack for both aspects of communication (inbound and outbound communication). It's an ideal tool for business communication. It makes every conversation professional and streamlined at one page. The plugin support of external tools is fantastic. The interface is clean and visually attractive.
NegativeThe special command feature (hashtag) can't give the search result what I want.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great communication tool
Date: May 28 2020SummaryAt this point in time, we wouldn't look at changing the app to any of its competitors. But with time, who knows. The main reason for keeping it is the integration module with JIRA and Dropbox. If you have a big enough organization and can pay for it this is probably the best collaboration app out there.
PositiveAbility to add extensions like JIRA, Dropbox.
Ability to create different rooms for different teams for more streamlined communication.
Conference call is another nifty feature that our team uses extensively.NegativeIt's expensive than Discord which kind of does everything that Slack does.
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The free version has a lot of limitations like the deletion of history. So, if there is a message sent a long time ago, it's gone. FOREVER. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great Communication Platform
Date: Nov 02 2020SummarySlack is a great tool for my work team. It makes it easy to communicate and collaborate on projects while working remotely.
PositiveGreat features and very easy to use. Love that I can easily communicate with my coworkers while working from home. The screen sharing feature is particularly useful, as are the cross-platform apps.
NegativeI don't really have anything bad to say about it.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great for collaboration
Date: Nov 13 2020SummaryGreat tool to feel like an actual workspace where every channel has it's own purpose/department.
Easy to use and set up.
Overall a great way to communicate.PositiveCross platform and accessible from app/web on most devices.
Can create channels and multiple workspaces for different purposes.NegativeHigher number of channels and workspaces make it harder to manage.
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The usability of storage and size is based on subscription. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
A great tool for communication
Date: Nov 09 2020SummaryIt is extremely easy to use and very user friendly.
Also it has great features that are great for video conferencing that makes communication to be more easier for sharing information and ideas.PositiveWhat i like most about slack is that it normally makes communication to be more professional and organized compared to other messaging platforms.
NegativeI haven't experienced any problem as a user of Slack.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great Platform for Team Communication
Date: Apr 02 2019SummaryIt's an amazing product for team communication. It solves communication gap between the team and enhances the team coordinations.
PositiveSlack is very easy to use and any one can use it without any special training. The best part is that it allows to create multiple teams and you can also communicate with one-time account setup.
NegativeI have found only single issue regarding the desktop notification. Some people in our company have reported of a blank screen on startup, but that was due to graphics driver and it is a quick fix. Overall it's a very amazing product for team communication.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Slack makes us more efficient
Updated: Feb 17 2020SummarySlack works great for our company and we rely on it heavily. Highly recommend Slack as an alternative, or a complement to email.
PositiveEasy to use, easy to learn, really good uptime, integrates with all our other systems and applications
NegativeVideo chat didn't work great at first, but it seems to work flawlessly now
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