What is Slack?
Slack is a cloud-based service designed to improve collaboration on projects and facilitate communication within teams, specifically aiming to promote seamless interactions within businesses. It provides a comprehensive suite of tools and services all in one place, allowing for private channels that foster interaction among smaller groups, direct messaging to quickly convey information to colleagues, and public channels that facilitate conversations among members from various organizations. Compatible with multiple operating systems, including Mac, Windows, Android, and iOS, Slack offers an extensive range of features such as chat functions, file sharing, collaborative environments, instant notifications, two-way audio and video communication, screen sharing, document imaging, and activity tracking, among others. The platform's intuitive interface and diverse integration capabilities contribute to its popularity among teams striving to boost their productivity and enhance communication. Furthermore, users appreciate Slack's ability to streamline workflows and keep everyone connected, making it an essential tool for modern workplaces.
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Company Facts
Product Details
Product Details
Slack Categories and Features
Web Conferencing Software
Video Conferencing Software
Unified Communications Software
Team Communication Software
Team Chat Software
Screen Sharing Software
Messaging Software
Internal Communications Software
Employee Communication Tools
Collaboration Software
More Slack Categories
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very productive with customer to clients communication
Date: Jul 22 2020SummaryExcellent with effective project collaboration especially for the team members.
More brilliant user interface.
Easy to use and reliable with task management.PositiveEasy to communicate with customer for the clients.
Most convenient with team collaboration for project management.
Messaging is just instant.NegativeReliable with team collaboration and user friendly software.
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Contact to Team using slack
Date: Aug 29 2020SummaryOverall Slack is a good app which helps to communicate with your team. The mobile app is excellent.
PositiveBrings the team to start the conversation.
Message and collaboration.
Custom channel to integrate with plugins.
Mobile app.NegativeNo, team conference settings. Rest if the things are good.
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New communication method
Date: May 26 2020SummaryIt's a perfect communication tool make my professional and personal life easy. It matches my business size and helps me easy to communicate with my team. Sharing documents is very convenient and time saving. You should must try slack it well designed and works perfect what they promise.
PositiveEasy to communicate. Very simplistic user interface. Ideal for any organization size. Easy to create new chat threads. Handy calling option with great voice clarity. Futuristic screen sharing option. Easy to make audio and video conferencing with employees.
NegativeMany times they release buggy update. Messages are not end to end encrypted.
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Preferred Over Microsoft Teams, Highly Recommended
Updated: Oct 26 2020SummaryOverall, I prefer this over Microsoft Teams. It's got some minor issues, which may be more of a problem if you have an older computer or a flakey internet connection. I'd recommend if you have problems with font rendering to use the browser version on PC. There's also the theme glitching with the Android app, but that can easily be worked around. I haven't had any major issues with it and would love to see even more app integration. While the main focus of Slack is for professional usage, I could see, with some more apps added, that it could also be great for family/household management as well. I really like the theme choices and the ability to customize the theme, and the custom emojis, even though this doesn't really improve anything about using Slack itself. It's all the little things about it that make me enjoy it more than Teams, and for a non-professional comparison, Discord. I'd definitely recommend giving it a try, whether for work or for personal use.
PositiveThere are a wide range of apps available to integrate with Slack, including popular ones you'd expect. There are lots of themes to choose from and you can even customize it. Small things like this, which don't overall affect useability, make my enjoyment of logging in just a little bit more and I wish more developers these days would get past the whole light/dark mode. So I really appreciate the base 20 themes available. Works across multiple platforms, so you can use it on PC or your phone with ease. Gifs, audio, video, upload everything with ease. You can upload tons of custom emojis too. Compared to Teams, I feel like overall, it runs smoother most of the time.
NegativeI'd prefer more darker themes added and even more app integration. Sometimes, it lags on the computer if you're using the downloaded software. This version can have issues with font rendering as well, depending on your computer. I haven't encountered these issues in the Android app or browser versions. Only the Windows program seemed to have this issue, and only on my old laptop. My other computer, which is a newer desktop, does not have this issue. Despite following suggestions, sometimes custom emojis don't render quite right either. It's very trial and error. The Android app has issues with keeping theme preferences if the theme was set through the app itself, but doesn't seem to have this issue if you set the theme through a browser on a computer or the Windows software.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very easy to use group communications!
Date: May 25 2020SummarySlack helps me a lot during lock down! I communicate with my colleagues and family members. I regularly do official work using it. Screen sharing is also helping a lot. I feel it has an edge over Zoom.
PositiveSlack works on different operating systems, hence it gives me freedom to use from any computer. Moreover, it can also be used on mobile. I also like its capability of sending media files like audio/video. Hence, it gives extra wings to the user.
NegativeI do not like its poor sharing screen feature. However, apart from this, I did not find anything to complain for.
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The best tool for managing remote teams.
Date: May 23 2020SummaryIt definitely gives you a professional feeling and handles all team members and groups properly. It's a must-have tool If you are managing remote teams and want everything in one place.
PositiveI have been using Slack for the last 6 months and I am fully satisfied using it. The application is easy to use and can be integrated with other tools such as Zapier, Mailchimp, Google Drive. The mobile application is easy to navigate with great features.
NegativeThe application is a bit slow and is not suitable for a quick conversation with my teammates. I found myself using WhatsApp to get the conversation going. The application can be updated to match some features of WhatsApp although the later is not a project management tool it is great for having a quick conversation.
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Slack: Most sophisticated tool for business instant messaging
Date: Nov 04 2020SummaryIt's over three years now ever since I started using Slack and has advanced business instant messaging.
PositiveI like that Slack has capabilities that allows me to create multiple communication channels in one secure workspace.
NegativeVideo conferencing feature requires boost by integrating it with Web conferencing platforms like GoToMeeting.
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Best application for collaboration and work.
Date: Apr 15 2020SummaryGood user experience, easy to setup and like the one click option to integrate with an external application..
PositiveEasy to install and to work with the application.
User friendly.
Clean and neat interface designed to work with.
Has many apps to integrate with (eg: Google Calendar, Jenkins, etc.)NegativeSlightly slow while loading messages.
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Loading of application is slow sometimes. -
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Best way to communicate
Date: Nov 05 2020SummarySlack is my favorite. Especially communicating in channels with team mates collaborating on work projects.
PositiveSlack makes communicating with your team mates in different channels very fun, especially when you use giphy as well.
NegativeNothing about Slack that I do not like. It’s far superior to other messaging platforms.
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The leader in team management.
Date: Nov 03 2020SummaryThe clear leader in its corner and with good reason. There are a few alternatives that do one or two things better but Slack does everything at 9/10.
PositiveIt just works. It's easy to use, our users love it, and it integrates with everything. Bonus : it's nice to hook up news, weather, what-have-you to your feeds and have everything in one place.
NegativeIt is a little pricey compared to some alternatives but you get what you pay for.
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Virtual workspace
Date: Nov 09 2020SummarySlack is a great tool for team communication, has a great notification system for messages.
Feels like a virtual workspace with every department having their own workspace.PositiveCreate different channels for different departments all with their own scope access, Has web and app versions both available so can be accessed from any platform of choice that can access internet.
NegativeThe messages are deleted after 2 weeks, the file storage space is based on the subscription.
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Slack is the de facto communication service
Date: May 24 2020SummaryOverall, Slack is probably the only choice when it comes to an enterprise communication tool that'll help bring together your company. It's lightweight, fast, and integrates with everything and anything - what else could you ask for?
PositiveSlack integrates well with almost every piece of software out there and has all the built in functionality that you'd expect from a number of chat software solutions out there for enterprises.
NegativeIt's easy to get engulfed in Slack and lose productivity since it's so interactive and has so many functions to keep you interested. That said, there's great features to limit your usage and be able to adjust the notification settings to give you back more control.
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Best chat option for companies or teams out there
Date: Nov 10 2020SummaryThe app is super intuitive and user-friendly and even our least tech savvy team members have had an easy time acclimating to using it. It's a great option for teams that find themselves with extremely long and confusing email threads-- Slack helps keep things organized and clear.
PositiveChat is like email but 1000x better. Like email, it shows conversations in a specific context (known as channels in Slack), so even if you work with many of the same people on multiple projects, you can have clear conversations about discreet topics without things getting confused across projects. The app has so many integrations with other tools, pretty much anything you can think of that your team could be using. You can view every file that has been sent in a conversation (almost like WhatsApp).
NegativeIt would be awesome if you could also se all links that have been shared in a channel or conversation in addition to all files.
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It would be helpful for teams to discuss norms around how to use Slack. Slack isn't as effective if everyone you're working with is using it. Our team has had issues with people not using Slack because they prefer other methods.
Slack also presents some problems with feeling like you have to answer every message immediately (somehow this isn't as much an issue over email), plus it can blur the boundary of when is OK to message someone outside of work hours. Along those lines though, a perk is that you can adjust your settings to shut off notifications after work hours. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Amazing Private Chat Platform
Date: May 23 2020SummaryThis software is an excellent alternative to the Discord platform that can be used by businesses and schools.
PositiveThe software is very easy to use. The people on my team who are not too good with technology have managed to use this software very well and with no issues.
The GUI is great. The features it provides are great.
The free tier's features are good enough, that paying for the higher tier is not required.
The message encryption is good for any saucy secrets I want to share with others.NegativeIt can sometimes take a while to boot up the program. However, this is very rare and has only happened to me a couple of times.
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No theme customization, which is a little disappointing. -
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Perfect for internal communication!
Date: Nov 12 2020SummaryI highly recommend Slack if you're looking for an internal communication software. There are so many different ways to use this software to make it work for you and your company.
Positive- Ability to create private channels
- "Apps" that you can connect to Slack. There are so many options to choose from (ex. Google Calendar, Monday, Ziflow, etc.) This is definitely my favorite feature.
- Keyword alertsNegativeI have used Slack for over 3 years and have not come across any issues!
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Ideal tool for team communication
Date: Oct 23 2020SummarySlack gives a central operational platform where we can perform communication and integration of business tools. One thing I liked most about Slack is that it's a cross-platform software that makes handy to communicate especially on a mobile platform.
PositiveWe can integrate tons of business tools such as currently we are using Zoom and Trello integrations. Using Slack gives us a proper spot to perform many business activities which saves time. It improves team communication.
NegativeThe thing I don't like was its custom trigger option.
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Great for teams
Date: May 23 2020SummaryI have used Slack when working for different companies and every single time it was amazing.
It's really good to post questions because you get answers quickly and you can get rooms to separate the subjects.
It keeps an history of your messages and it is specially good when working in a remote environment because of how fast it is to do anything in Slack.PositiveEasy to use for people into technology.
Good tools.
Great for remote teams.
Way better than email communication for small messages.NegativeKinda hard to use if someone who isn't tech savvy.
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Need to have everyone on the team using it to be better. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Can't Work without Slack
Date: Apr 10 2020SummaryProductivity has soared using Slack. We rely on it daily to keep us up to date on projects and reminded of tasks.
PositiveExtremely useful. Easy to search. Allows streamlined communication, rather than communicating by email. Love the reminders feature.
NegativeCan't search past a certain amount of time. But I think that's only come up once or twice in several years.
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Easy to use collaboration tool
Date: May 23 2020SummarySlack is a very good tool for communication between departments and co-workers. It provides a very good integration with G Suite which gives it an edge over its competitors.
PositiveEasy to use platform.
Multiple channels and groups.
Lots of third party app integrations are available.NegativeFor larger organizations with multiple channels and groups, it can be tough to manage notifications to the point that it becomes distracting.
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Best work app ever
Date: Oct 30 2020SummaryThis app has become extremely helpful at work. It has decreased the amount of emails we send each other
PositiveI love that I can create channels for each client and send messages, flag messages, and save messages
NegativeI wish i didn't need an extension app for task assignments
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