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What is Slack?

Slack is a cloud-based service designed to improve collaboration on projects and facilitate communication within teams, specifically aiming to promote seamless interactions within businesses. It provides a comprehensive suite of tools and services all in one place, allowing for private channels that foster interaction among smaller groups, direct messaging to quickly convey information to colleagues, and public channels that facilitate conversations among members from various organizations. Compatible with multiple operating systems, including Mac, Windows, Android, and iOS, Slack offers an extensive range of features such as chat functions, file sharing, collaborative environments, instant notifications, two-way audio and video communication, screen sharing, document imaging, and activity tracking, among others. The platform's intuitive interface and diverse integration capabilities contribute to its popularity among teams striving to boost their productivity and enhance communication. Furthermore, users appreciate Slack's ability to streamline workflows and keep everyone connected, making it an essential tool for modern workplaces.

Pricing

Price Starts At:
$6.67 per user per month
Free Version:
Free Version available.
Free Trial Offered?:
Yes

Integrations

Offers API?:
Yes, Slack provides an API

Screenshots and Video

Slack-Channels

Slack-Channels

Company Facts

Company Name:
Slack
Date Founded:
2014
Company Location:
United States
Company Website:
slack.com

Product Details

Deployment
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Training Options
Documentation Hub
Online Training
On-Site Training
Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
Chinese (Mandarin)
Chinese (Simplified)
English
French
German
Italian
Japanese
Korean
Portuguese
Russian
Spanish

Slack Categories and Features

Web Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Video Conferencing Software

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Unified Communications Software

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Team Communication Software

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Team Chat Software

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Screen Sharing Software

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Messaging Software

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Internal Communications Software

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

More Slack Categories

  • Reviewer Name: Derek M.
    Position: CEO
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fantastic for efficient communication and collaboration

    Date: Jan 03 2024
    Summary

    The most powerful communication tool in our arsenal, makes it easy to communicate, meet, check the notifications and updates on projects. The most amazing thing is that you can integrate your project & task management tool of your choice with it and get real-time updates in Slack.

    Positive

    Slack offers efficient way of communicating and collaborating, its stunning layout and design make it easy to immerse. It also offers powerful search functionality, together with possibility of integrating third-party apps.

    Negative

    There happens to be a notification overload if you are working with many channels, the price is a bit costly for advanced features.

    Read More...
  • Reviewer Name: Paul E.
    Position: IT Consultant
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Slack: superb and excellent tool for internal communication.

    Date: Oct 07 2024
    Summary

    Overall, Slack is a brilliant and powerful tool for business communications. It is cost friendly making it affordable to all sizes of businesses. Also, slack has a great and responsive support team.

    Positive

    What i like best about Slack is how intuitive and user friendly it is. It has a very nice and intuitive interface which makes it super easy to use. With Slack, internal communication is very easy and it allows me to create multiple channels and i can invite others to join my channel.

    Negative

    Slack has been of great help to our organization and i highly recommend it. It's a brilliant and exceptional tool for internal communication.

    Read More...
  • Reviewer Name: Muheet I.
    Position: Founder
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very consistent benefits in team communication.

    Date: Dec 04 2024
    Summary

    In general, the service that Slack has offered me has helped to correctly enhance communication in each of the sectors of my company, currently this platform is being used by the marketing, sales, projects, finance, executive area and many more areas. I believe that this platform has kept us connected and in touch, in this way we can share any type of ideas with our team members, and we can also establish direct communication with all members within the same channel, whether to send a communication or to send specific information. The communication that the platform has provided is impressive and I will continue to use it in the long term due to the benefits provided.

    Positive

    1- It has different methods of communication, this platform allows meetings to be held via video, audio and chat. This variety of ways of communication helps all work teams to communicate with each other and collaborate constantly, diversifying communication helps to increase collaboration between teams.

    2- The Chat system works in real time, this helps all work teams to communicate with each other and receive all messages consecutively, at no time presenting any type of delay in sending and receiving each of the messages within the communication channels.

    3- Within each communication channel, all types of files and documents can be transferred, this is very important since it greatly benefits collaborative work, users can send a document or open a document online and edit a document simultaneously with the help of their colleagues.

    Negative

    1- The mobile application is not beneficial, since it does not allow sending files or documents that are so heavy, through each communication channel, in addition, notifications of received messages or the start of some type of call, within the communication channels, are not received instantly, the notifications are not instantaneous.

    2- You cannot make direct calls to specific users within this platform, the only way to start a call is a group call, where all the members of a communication channel participate, this is negative, since if you want to communicate by call with someone specific, you will have to do it outside the platform.

    Read More...
  • Reviewer Name: Andrea M.
    Position: Chief Executive Officer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Autonomy in business communication for all types of employees.

    Date: Dec 27 2024
    Summary

    Overall, I consider Slack to have been a very complete platform for our team, developers and for the entirety of our technology company. With the help of this platform, we have been able to create a much broader environment that has benefited the general communication of all employees. I really love the way in which we have been able to take advantage of this platform in our company. Each of our employees has been able to communicate directly, but they have also been able to share their opinions and important ideas with all the work teams. With this platform, we have been able to create different communication channels in which we have separately integrated each of the employees, depending on the sectors they have in our company. In this way, we have been able to have a much more complete organization and much more specific communication. I am very grateful for the usefulness that this platform has given me. For a very, very long time, I have been using this platform as a method of communication within the company for over a year. I want to highlight that the results have been innovative and we have been able to create constant communication for the entire company. I am grateful to Slack for its autonomy in business communication.

    Positive

    In our company, it is absolutely essential to maintain constant communication with the majority of employees of the developer type in order to have collaborative work, which is why our decision was to implement Slack. One of the main things that I liked about this platform is the ease with which I can generate new meetings within it. This platform allows me to generate a new meeting within any communication channel, where several specific employees are integrated. The platform allows me to generate a video or audio meeting, but I can also chat with the members of a channel through messages. I must highlight that each of the meetings that I have generated within this platform have been completely stable and have not had any type of interruption, that has helped with constant communication. I have also liked the platform for mobile devices that this system has offered me, because this platform for my cell phone works incredibly well. I can receive notifications when I have been mentioned within a communication channel, I also receive notifications when I have received direct messages from my employees, and I can also chat in the communication channels and generate new meetings with the help of this application. Application on my mobile device. Slack's design is another fantastic thing, because it gives me the ability to create multiple communication channels and sort them correctly, and it also allows me to integrate new employees into a communication channel in very simple steps.

    Negative

    One of the main features that need to be improved within this platform is that it is not possible to access the message history of any communication channel. If no Internet connection is active within your device, this is quite negative, since I would like to be able to access old messages or review any type of information and I don't think it is correct that I must have an active Internet connection. Slack does not allow you to send very large files or documents. Within each communication channel, these channels have a certain limit for the number of files or the amount of weight that the files you transfer to your colleagues can have, I am quite negative, since when you want to share a fairly large file with your work team, you will not be able to do so using Slack, it has a very small limit for the weight of each of the files you try to send.

    Read More...
  • Reviewer Name: Stephen D.
    Position: Project Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Slack is an excellent official communication tool.

    Date: Sep 12 2024
    Summary

    I have had a very nice and great experience with Slack and i highly recommend it to all sizes of companies. It offers variety of great features that allows us to easily collaborate on multiple projects.

    Positive

    I like how simple and easy it is to install and get started with Slack. I like the fact that i can create channels and communicate with our end users and it makes it extremely easy to brainstorm ideas. It has been an effective tool for professional communication.

    Negative

    There is completely nothing i don't like about Slack. It is cost friendly making it affordable to all sizes of companies.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Excellent for team communication

    Date: Nov 12 2024
    Summary

    Slack is a powerful tool for real-time communication and collaboration, making it ideal for distributed or remote teams that need quick and efficient communication.

    Positive

    I’ve been using Slack for a few years now, and it’s honestly one of the best tools for team communication. What I love most is how organized it keeps everything.

    Negative

    Sometimes the notifications can feel overwhelming.

    Read More...
  • Reviewer Name: Dennis M.
    Position: System Administrator
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Slack is an amazing and fantastic internal communication tool.

    Date: Sep 09 2024
    Summary

    Overall, I love Slack because it unites the team and makes communication and important tasks addressed to everyone. With it, i find it extremely easy to communicate with the work team and integration with other apps.

    Positive

    What I like best about Slack is that i can easily and quickly create channels and invite my colleagues. Having all conversations in one place makes it so much easier to stay on top of things and ensure that nothing is missing.

    Negative

    One of the challenges i have ever encountered is that Slack is a bit slow in replying in the thread.

    Read More...
  • Reviewer Name: Rahul B.
    Position: Product support specialist
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Best communicator

    Date: Sep 22 2024
    Summary

    While escalating our software issues, Slack helps us to share the screen and provide values to the other user.

    Positive

    Easy to use and integrate with organization emails.
    User Interface is very friendly. Easy to identify the status of the users.

    Negative

    Most of the time we are getting notifications from Atlassian Jira which is also connected with Slack.

    Read More...
  • Reviewer Name: Kelvin N.
    Position: Electrical Engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 10,000 - 19,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    The Best Team Communication Tool

    Date: Sep 15 2024
    Summary

    Slack is an awesome tool for team communication and collaboration. It is easy to use, integrates with a ton of apps, and keeps everything in one place. Though the cost and notifications can be a little frustrating, the many benefits definitely make it worth using. If you want a smooth, efficient way to work with you team, then Slack is a must-have!

    Positive

    I love how Slack makes teamwork super easy. Whether it is sending quick messages or sharing files, everything happens in real-time. You can create different channels for different projects, which keeps conversations organized. The design is simple, and even if you are not a tech expert, you will find it easy to use. One of the coolest things is how it integrates with other apps like Google Drive and Zoom, so you do not have to switch between platforms. Slack also has handy features such as voice and video calls, screen sharing, and great file sharing capabilities.

    Negative

    While Slack is pretty amazing, the notifications can get overwhelming if you are working with a lot of channels. Also, it is a bit expensive if you need the advanced features, and the free plan offers limited storage. The video conferencing is not as strong as some other apps, and sometimes files do not preview well, especially the large ones.

    Read More...
  • Reviewer Name: Faustina E.
    Position: IT Manager
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Exceptional and robust tool for internal communication.

    Date: Sep 15 2024
    Summary

    Slack is a superb and excellent tool that makes internal communication easier. We've been using it for long time and i highly recommend it.

    Positive

    Slack has organized communication where all conversations and files are easily accessible and reduce email clutter.
    It keeps everything in order with channels, direct messages, and integrations, allowing for quick and fast information information distribution.
    Its integration with other softwares simplifies workflow management, making it easier to keep track of tasks and projects

    Negative

    The system is sometimes slow, hence difficult to use smoothly. One has to log off completely just to get it working again. The log in process can also be a hassle, as it does not always go smoothly. The issue when resolved can make a better experience.

    Read More...
  • Reviewer Name: Megan A.
    Position: Software Engineer
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    I highly recommend Slack for effective internal communications.

    Date: Oct 08 2024
    Summary

    Overall, Slack is an exceptional and intuitive tool for internal communication. It is cost friendly making it affordable to all sizes of businesses. I like the ability to send direct messages which is also very useful for resolving issues quickly.

    Positive

    Slack is easy to use and it allows us to communicate with ease. I like its flexibility, scalability and intuitiveness which makes it easy to learn and understand. I like the ability to share files, messages threads, etc.

    Negative

    I can't remember anything that disappointed me while using Slack so nothing to dislike.

    Read More...
  • Reviewer Name: John M.
    Position: Cyber Security Engineer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1,000 - 4,999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Fast and effective communication assured

    Date: Sep 27 2024
    Summary

    Slack is an effective tool for improving communication and collaboration. Slack remains a solid choice for coordinating quick and effective responses to incidents.

    Positive

    Its ability to facilitate real-time communication is essential to quickly coordinate responses to security incidents. In addition, the advanced search function is useful for tracking past conversations and retrieving important information. The ability to securely share files and documents facilitates real-time collaboration.

    Negative

    Sometimes the overload of notifications, can distract the team and make it difficult to focus on critical tasks. This is especially problematic in an environment where focus and attention to detail are essential.

    Read More...
  • Reviewer Name: Ximena P.
    Position: Real Estate Agent
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    A very useful tool for communication improvement

    Date: Nov 23 2024
    Summary

    Slack has basically upgraded our communication to a top level and it has significantly increased our productivity levels in a way that saves us a lot of time and gives us the opportunity to improve our workflow thanks to the communication and collaboration tools that it provides in its platform. For our business, it's important that we keep in touch with a lot of projects and a lot of people, so it's crucial that we maintain everything organized and keep the mess very minimal so we don't get the information wrong and mess up our projects and deals with potential clients. Another benefit from Slack that I am thankful for is the fact that there is no need to share messages to multiple people individually, and wait for each of them to reply to you, but with this tool, it's simple and easy by adding people to the channel or mention them in the chat and they're able to catch up later with the conversation and new tasks.

    Positive

    My favorite thing about Slack is the fact that it allows me to do a variety of things all in the same place. For starters, it's a tool for collaborative work, I can create different channels for a lot of purposes that vary from teams, projects, and much more, and this makes it very great at managing conversations in the place they should be, so ideas and themes don't get mixed up by mistake. When creating channels, I also like that we are able to message other members in different ways, sending text, videos, audios, and it makes communication feel very intuitive and smart. There is also the possibility of integration with hundreds of other applications, which is honestly great because we can get updates from other projects and update them all from Slack without needing to open them. The notifications tool also plays a great role in how good Slack is, because it notifies you a lot of things regarding your projects, and it's the place where we get notified the most and catch up on important things that happen.

    Negative

    I would say that the learning curve in Slack is a bit tough, it's definitely not impossible to learn but it's kind of difficult when there are a lot of tools that you need to learn to use to get to its full potential. I also consider it to be a very professional and helpful platform, but sometimes it can cause a bit of information overload when you are dealing with many channels at once, so it would be more helpful if Slack released a feature that helps with this.

    Read More...
  • Reviewer Name: Laura P.
    Position: Director of IT
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Slack Has Incredible Features that Meet our Communications Needs

    Date: Sep 11 2024
    Summary

    To be honest, Slack has been a resourceful internal communications tool. I am impressed by the functionality of Slack.

    Positive

    Slack has been an essential solution that has play a significant role in streamlining our company's internal communications.
    I am impressed by the simplicity and powerful capabilities of Slack.

    Negative

    Since we deployed Slack in our company, we are yet to experience any problems.

    Read More...
  • Reviewer Name: Jessica C.
    Position: IT Support Engineer
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Efficient communication and smooth collaboration

    Date: Sep 19 2024
    Summary

    Slack is a tool that significantly improves communication and collaboration in teams. Its integration capabilities and channel organization are great advantages that facilitate daily workflow.

    Positive

    I like how it makes it easy to create project-specific channels, which helps keep conversations organized. The ability to send direct messages is also useful for resolving issues quickly without cluttering channels. The search functions are very effective, making it easy to find old messages and shared files. I also appreciate the option to make video calls directly from the app, which improves real-time communication.

    Negative

    The amount of notifications can become overwhelming, especially in large teams, which can lead to missing important information.

    Read More...
  • Reviewer Name: Yasser P.
    Position: Sales Manager
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Perfect for communication between teams!

    Date: Mar 01 2023
    Summary

    I maintain daily communication with different work teams for different projects, so Slack gives me not just one but several workspaces where I can focus on different conversations to prioritize the most important ones without losing the thread in so many conversations that I have around. daily of the multiple channels where I am involved. The communication optimization that has been achieved through the use of Slack has been incredible, so everything is more structured in a better way so that you don't mix topics of conversation or different projects where several people are included and mixed with another, for so team members will communicate more quickly, saving time in daily updates within a chat.

    The ability that Slack has to integrate with many platforms has been able to improve the workflow by not depending on having multiple tabs in my browser from the different platforms that I use, when it comes to communication Slack is essential for me. But I don't want to get out of this if I need to combine another application, so the integrations help me to have everything focused without having so many applications open, but simply everything is there and in case I need more advanced functions of the integrated application I only have I have to head over to it and get back into Slack.

    I handle the projects that I am involved with this platform very well, so the organization of the conversations has been very helpful and even more so when I can easily search for information through the tags, so I don't lose the thread of past conversations or their respective files. It doesn't matter if a channel's team is very large, there is always a way to find specific information, and this is very essential when managing a large team. Another thing that cannot be missing is that many of the people in my work team are very familiar with remote work, so they can easily communicate within this platform, being able to send messages, emails and files without having to go to another platform since everything can be done through the respective integrations.

    Positive

    It has a large directory of applications that can be integrated with Slack, so it solves many problems, being the main problem of any platform and that of being able to share information between platforms. A favorite integration of many that I currently have is being able to connect to the Office 365 suite through Slack. With this I can create events and save them in the Outlook calendar without leaving Slack, allowing a better flow since I don't have to go between tabs to be able to schedule any activity that I have to do in a day. Other functions that the integration with Office 365 has allowed me is to be able to send emails through this platform, so with this I can send emails to a work team within a Slack chat without leaving it, so I also save time by not having to create mailing lists, but rather I share it directly with the participants of a channel. Last but not least is the implementation of the office packages for the preview of the documents, be it a .docx or a spreadsheet, with the integration of Office 365 I can have a preview of the documents within Slack allowing me easier to take a quick look at any document that is sent to me.

    Scheduled messages helped me not to have to send messages at times when I'm busy, so if I have to send a message or make a reminder, I simply have time to prepare the message and then I select when and at what time I want said message to be sent, that's all. There is no need for overwhelming configurations, but simply in a few steps anyone can schedule a message, whether they are the owner of a channel or not, so any user can anticipate an important message in advance, making communication through this platform much more efficient and simpler.

    Negative

    From the time that I have been using Slack, I have not found significant problems that prevent the correct functioning of this platform or that it does not meet its objectives, so I will outline the few disadvantages that there are when using this platform for collaborative communication for teams. of work:

    It would not be bad to have notifications more organized and more when it comes to being the multiple channels within a company. It can become overwhelming so all the notifications from all the chats or channels where I am are mixed up, so a good solution would be to be able to receive notifications separately or in sections, where each channel has its notification instead of everything being lump it into one list. This would avoid distractions and not have so many overwhelming notifications that it prevents a cleaner workflow, which is useful for people like me who are on different channels with a large number of members.

    The integration with Giphy does not work entirely correctly, this being a problem when I want to add gifs more easily within a chat, I use this integration to be able to add gifs by writing without having to search for gifs within other pages and add them manually, so it was easier for me to use this integration. But from one moment to now it has started to fail, staying blank when I am searching for a gif or simply not appearing in the gif sent within the chat, so it becomes a bit frustrating having to search for a gif with the traditional methods by doing that the flow of a conversation slows down for me.

    Probably the more I use it, I will find faults with this platform, otherwise everything has worked with respect to the use I have been giving it. Even for me the desktop application has seemed more stable than using it in the browser since in case of using Slack with the desktop application I only have to wait for the chats to load and on the web, I have to wait for all the information to load. platform to use.

    Read More...
  • Reviewer Name: Bahar A.
    Position: SAAS Expert
    Has used product for: Less than 6 months
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Business meeting Room

    Date: Nov 10 2023
    Summary

    Overall I must say It is a Game Changer for me. The organized channel structure and notifications of Slack ensure a smooth workflow, making it a preferred choice for fostering efficient and enjoyable team interactions.
    Highly Recommended.

    Positive

    Slack revolutionizes team communication, offering seamless messaging and effortless file sharing. Its user-friendly interface boosts productivity, and with easy integration of third-party apps, it's the ultimate tool for enhanced collaboration.

    Negative

    It will take sometime to get used to it but I think it's fine when you are getting benefits from it.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Marketing Executive
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Very Useful

    Date: Feb 21 2023
    Summary

    I use it every day to communicate with the team, it is very useful to make quick calls and send explanatory videos easily and quickly.

    Positive

    The interface is simple and easy to use, allowing me to communicate with the team effectively.

    Negative

    At the moment, I have not found any drawbacks.

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  • Reviewer Name: Sandra E.
    Position: Marketing Advisor
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    It is an incredible tool that allows for clearer communication.

    Date: Jan 24 2023
    Summary

    Slack has given me the tools to be able to maintain effective communication between the members of my team, thus being able to have a better efficiency within my work and also save time when it comes to communicating something to a person or a group that works team up. It was simple and intuitive to be able to integrate my entire work team to this platform and to be able to invite them to the different channels created. It was also easy to include third parties as clients in order to maintain closer communication and to better understand what they need. . So for the integration part of Slack within the company, it has brought benefits starting with the ease of use and implementation.

    This platform facilitates the documentation of the topics of conversation that occur within various work teams which I am currently in, it was easy to manage within the different channels and it was also easy to search for topics by tags, allowing a quick search for a conversation when there are many conversations in different chats. Currently, all the members of my company are concentrated within Slack due to the ease of being able to use and master the tools that this platform offers, likewise, all the departments are interconnected with each other to pass information more easily and not have to resort to other means. of instant communication.

    General

    Slack has given me the tools to be able to maintain effective communication between the members of my team, thus being able to have a better efficiency within my work and also save time when it comes to communicating something to a person or a group that works team up. It was simple and intuitive to be able to integrate my entire work team to this platform and to be able to invite them to the different channels created. It was also easy to include third parties as clients in order to maintain closer communication and to better understand what they need. So, for the integration part of Slack within the company, it has brought benefits starting with the ease of use and implementation.

    This platform facilitates the documentation of the topics of conversation that occur within various work teams which I am currently in, it was easy to manage within the different channels and it was also easy to search for topics by tags, allowing a quick search for a conversation when there are many conversations in different chats. Currently, all the members of my company are concentrated within Slack due to the ease of being able to use and master the tools that this platform offers, likewise, all the departments are interconnected with each other to pass information more easily and not have to resort to other communication platforms (instant chat).

    Positive

    * The best thing about Slack is that it has adapted very well to voice or live video communication, this allowed more flexibility for people who want to communicate something directly without having to type all the time. From all the time that I have used this platform, I can say that it is a great help and it is very practical to be able to have quick communication such as video calls, so the implementation of Huddle in Slack allowed my work team to communicate more easily time to want to share important information and make the points clear, which through writing can be confusing at times and the information may not be transmitted by both parties, so having this tool is very useful in the long term for effective communication.

    * The night mode was a relief for me for those moments in which I needed to maintain communication at certain hours of the night for my work. I really liked that they thought of the end user since when you have a hard job sometimes you have to stay up late doing work within a company and your eyesight can be affected, however, this platform adopted the night mode very well that allows chatting without spending so much the view works better on OLED screens since since each pixel works independently, the black is purer so it will not emit light but only in the colored or white areas. Therefore Slack works very well in night mode on these types of screens.

    * There is no problem with uploading files in Slack chats, it supports a large upload of large files and besides that if you have a good bandwidth this platform will not have problems or limits when uploading a file, so large project files can be easily uploaded. Although they can also be integrated with cloud storage platforms that will make it easy to immediately share files with others without having to re-upload the files, thus everything would be more automated.

    Negative

    * For those who plan to use Slack for free, I personally would not recommend it since it has a limit on all chats for a period of 90 days. This is detrimental for any company since it is important to have a complete history of the conversations without the need to make manual backups. Also, if you have a project that lasts more than 3 months and you want to look for the first conversations to clarify doubts, this could not be possible, unless, as I mentioned before, copies of the conversations are made, however, it would be tedious. do this since when consulting a conversation after 90 days it will be difficult to search for something within a copy of the chat since it will not be intuitive how to do it within Slack. For the rest, I don't see a problem using this platform for free if you only need to use basic functions that do not depend on paid features, it is very useful when you want to learn how to use this platform and also test features before purchasing the Slack services definitely.

    * It is disappointing to have to compulsorily purchase the Enterprise Grid plan in order to have unlimited workspaces, it could be more flexible if, depending on the plan, a limited number of more than 1 workspaces could be added. This may seem like it's not useful but it is useful to keep all the conversations organized and not have a lot of accumulated chats, so it would be nice if the Pro and Business+ plans have at least 2 workspaces to make sense on the scalability of each plan since it would not be convenient to have the Enterprise Grid plan if you will not use all the functions that Slack presents. Otherwise I have no problems with the different features offered by the different plans of this platform.

    * I would like Slack updates to be automatic regardless of the device, I say this because when they add a certain feature and not all the people in my work team constantly update their applications and when I use a new feature to explain something not all they will be able to see it, this causes you to have to wait or notify everyone to update Slack or just use the web version in order to use those new features without downloading anything. With Huddle it was the most recent experience I had with this problem, since the ability to draw while making a video call had been added and not everyone saw what I was annotating on the screen due to the simple fact of not having an update . At least that Slack itself be notified that there are new updates and that not only the AppStore or Google Play do it, since there are people who disable automatic updates.

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  • Reviewer Name: Renee P.
    Position: Director Of Marketing
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 500 - 999
    Feature Set
    Layout
    Ease Of Use
    Cost
    Customer Service
    Would you Recommend to Others?
    1 2 3 4 5 6 7 8 9 10

    Simplify team communication and collaboration.

    Date: Apr 23 2023
    Summary

    Slack has become an indispensable tool in many workplaces today due to its numerous benefits. Its simplicity and intuitive interface make it easy for teams to navigate and use. It enables users to create channels for different topics or projects, invite members, send messages, share files, and more with just a few clicks. With Slack, you can integrate with many other apps and tools, such as Google Drive, Trello, Asana, Zoom, and more. This makes it easy to access and share information from different sources without leaving Slack. You can also use bots and apps to automate tasks, get notifications, or add fun elements to your conversations.

    Slack is also great for keeping a searchable record of all your conversations and files, so you can easily find what you need or refer back to previous discussions. With threads, you can organize and follow up on specific messages without cluttering the main channel. This feature enables teams to stay on top of their work and ensures that important messages or tasks are not missed.

    While Slack has some drawbacks, such as being costly for larger teams or organizations that need more features or integrations, it remains a reliable and user-friendly communication tool. Setting up notifications and channels may be confusing at first, but once you figure it out, it becomes easy to manage. Slack's file preview and storage capabilities may be limited, but it still allows for seamless collaboration with other tools and apps.

    Slack is an excellent communication and collaboration tool for teams of all sizes. It offers an array of features that simplify communication and project management. Slack's user-friendly interface and mobile app make it convenient to use, and its integrations with other tools and apps make it versatile. While it may have some drawbacks, the benefits of using Slack within a work environment far outweigh any limitations it may have. Overall, I would highly recommend Slack to any team looking to streamline their communication and collaboration.

    Positive

    Slack is a comprehensive platform that offers a plethora of benefits for businesses of all sizes. With its simple and intuitive interface, Slack makes it easy for users to navigate and use the platform. Whether you're a seasoned user or just getting started, the platform's user-friendly design ensures that you can get the most out of the platform with minimal effort.

    One of the most significant benefits of Slack is the ability to create channels for different topics or projects. With the click of a button, users can create dedicated channels for specific discussions, ensuring that conversations are organized and easy to follow. Additionally, Slack allows users to invite members, send messages, and share files, making it easy to collaborate and share information with team members.

    Another advantage of Slack is its ability to integrate with a variety of other apps and tools. By integrating with popular tools such as Google Drive, Trello, Asana, and Zoom, users can access and share information from different sources without leaving the platform. Additionally, Slack offers bots and apps that automate tasks, get notifications, or add fun elements to your conversations, making the platform a one-stop-shop for all your business needs.

    Slack's real-time messaging and calling features enable users to communicate with team members quickly and efficiently. With huddles, users can have spontaneous audio or video chats with colleagues without scheduling a meeting, making it easy to collaborate in real-time. During calls or huddles, users can also share their screen or co-edit documents, making it easy to collaborate on projects even when working remotely.

    One of the most significant advantages of Slack is its searchable record of all conversations and files. The platform keeps a record of all conversations and files, making it easy to find what you need or refer back to previous discussions. Additionally, Slack offers threads, enabling users to organize and follow up on specific messages without cluttering the main channel.

    Slack's mobile app allows users to stay connected and productive on the go. With access to all channels, messages, files, and integrations from your phone or tablet, you can stay up to date with all your business needs no matter where you are. Additionally, users can customize their notifications and preferences to suit their needs, ensuring that they stay productive and focused on the tasks at hand.

    Negative

    While Slack is a powerful platform that offers a wide range of benefits for businesses, it also has some disadvantages that users should be aware of before deciding to use it. Some of the most significant disadvantages of Slack include its cost, potential for overwhelming notifications, limited file preview and storage capabilities, and less robust video and audio conferencing features.

    One of the most significant downsides of Slack is its cost. While the free plan is sufficient for many small teams, larger organizations with more complex needs may find the free plan's limitations in terms of storage space, number of integrations, message history, and video call duration to be restrictive. The paid plans can range from $6.67 to $12.50 per active user per month (billed annually), depending on the features you need, making it expensive for larger teams or organizations.

    Additionally, Slack can be overwhelming for users who are not familiar with how to manage their notifications or channels. Users may receive too many messages or alerts that distract them from their work or cause information overload. Finding the right channel or message among the many options available can also be challenging, making it harder to stay organized and efficient.

    Slack's file preview and storage capabilities are also limited, particularly for larger files or attachments. Users may need to store their files elsewhere or use external tools to view them properly. For example, Excel files may not display well in Slack's preview mode, making it difficult to work with spreadsheets within the platform.

    Slack's video and audio conferencing features are not as robust or reliable as some of its competitors. Users may experience lagging, freezing, or poor quality during calls or huddles. Additionally, users may not be able to record meetings or have transcripts of their conversations, making it difficult to refer back to important information discussed during the call.

    While Slack is a powerful platform that offers many benefits for businesses, it is not without its drawbacks. The platform's cost, potential for overwhelming notifications, limited file preview and storage capabilities, and less robust video and audio conferencing features are all significant factors to consider when deciding whether to use Slack for your team's collaboration needs. However, for many teams, the benefits of Slack will likely outweigh these disadvantages, making it a valuable tool for efficient and effective collaboration.

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