What is Slack?
Slack is a cloud-based service designed to improve collaboration on projects and facilitate communication within teams, specifically aiming to promote seamless interactions within businesses. It provides a comprehensive suite of tools and services all in one place, allowing for private channels that foster interaction among smaller groups, direct messaging to quickly convey information to colleagues, and public channels that facilitate conversations among members from various organizations. Compatible with multiple operating systems, including Mac, Windows, Android, and iOS, Slack offers an extensive range of features such as chat functions, file sharing, collaborative environments, instant notifications, two-way audio and video communication, screen sharing, document imaging, and activity tracking, among others. The platform's intuitive interface and diverse integration capabilities contribute to its popularity among teams striving to boost their productivity and enhance communication. Furthermore, users appreciate Slack's ability to streamline workflows and keep everyone connected, making it an essential tool for modern workplaces.
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Company Facts
Product Details
Product Details
Slack Categories and Features
Web Conferencing Software
Video Conferencing Software
Unified Communications Software
Team Communication Software
Team Chat Software
Screen Sharing Software
Messaging Software
Internal Communications Software
Employee Communication Tools
Collaboration Software
More Slack Categories
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Slack makes professional life simple
Date: Nov 03 2022SummarySlack comes with great features that make my professional life simple. It can be integrated with almost every platform that we use in our organization. It also offers personal and private chat modes on the same platform.
PositiveThere are tons of great features slack provides to me. You can search and chat with coworkers using their email id. The integration it offers is endless. Works smoothly on mobile and desktop platforms. I can also send big files directly to the team while chatting.
NegativeI had a great experience with this tool, no negative to share.
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Nearly Perfect Messaging and Calling App
Date: Jun 10 2022SummaryOverall we are very happy with Slack. Both its design and easy-of-use are amazing. Even though there are a few bugs sometimes and they could improve on workflows, we will keep on using Slack for the years to come.
Positive-Very quick and easy to call people
-There is both a desktop app and a phone app which you can connect
-Integrates with many apps and calendars
-Group channels
-Highly customizable status updatesNegative-There is currently no option to automatically add new profiles to group channels even though there is a user group management function.
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-Password resetting is nearly impossible in workspaces.
-There is a bug where during screensharing the screen will sometimes just freeze -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
One of the best systems currently to have open communication with your employees and promote overall productivity.
Date: Jul 28 2022SummaryIt is currently one of the best platforms to have a much more open communication with your work team, around 800 employees within our company are using this service to communicate with each other and share ideas. I am grateful for the general functioning and the experience that this platform has given me, since I started using it I noticed how communication between colleagues was improving, as well as how we are much more united, we could contact other employees from another sector of our company, share ideas and solutions to complete activities much more easily. As the person in charge of the marketing sector of my company, I must admit that this platform has improved the organization of all activities, we constantly have to carry out all kinds of planning to develop advertising campaigns and increase sales, so this platform has served us well. to organize ourselves, communicate openly and be able to share all kinds of opinions. You don't have to improve a couple of things like the search system and you also have to incorporate a system to avoid spam and that conversations don't get out of control, they are small things that have to be improved to expand the experience of the user.
PositiveCurrently, having a communication platform that helps you optimize teamwork and optimize the duration of each activity is the best, since it allows you to streamline your work process in general. Slack is a fairly complete platform to offer all work teams stable communication, as well as allowing all kinds of ideas and files to be shared within it, it is a fairly interactive platform, the positive things that you did not notice about it were :
* You can integrate all kinds of applications within this platform, you can go to the platform like Spotify or Facebook, as well as you can integrate all kinds of marketing platform, so you can get advertising newsletters in a matter of seconds, integration with the system Spotify has helped our work teams to be entertained when communicating with their colleagues, as well as making the user experience much more entertaining. I love the way Slack integrates with just about any app, it's amazing.
* This platform offers real-time communication, all the messages sent, dinners received by the participants of each Team Chat, in this way there can be a fairly fluid communication at all times, I love the way the Chat channels they are divided, they are divided by sector, so you can create several Chat channels within a marketing sector or sales sector, in order to differentiate them much more accurately. Also, you will be able to share files in real time, all the files you send in all the Chat channels can be automatically viewed by the participants, without any type of delay.
* The Slack application for mobile devices is also quite complete, it offers a similar experience to the desktop version in the web version, this application also offers real-time communication, you can interact with your work team no matter where you are you're. It is important to note that this application does not work if you do not have an Internet connection, you must have an Internet connection to connect to your work team's network. The mobile app is quite light, so it's very easy to bring your mobile device and contact your team when needed.
* It is a platform with quite incredible accessibility, since when you access the main panel of this platform, you will be able to see in the lower corner all the pending messages that you have to read, as well as the number of times you have mentioned yourself, the direct messages you have received or the documents you have pending to review. All these notifications are located in the same place on the platform, so it is very easy to be attentive and up to date with everything that you have to review within your work team.NegativeSlack is a platform that greatly improves the productivity of all employees, as I mentioned before, there are several features and tools within the platform that help it integrate with other platforms and you can ask for the user experience. However, I also have a couple of negative things as they are:
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* Slack does not have any type of system integrated to prevent spam within the chat channels, spam and the number of messages that are sent every day and at every moment is something that we cannot control within this platform, we have noticed that in sometimes the conversations within each work team of our company get out of control, and there is no way to recover them, there is no type of system that detects this disaster activity within each chat channel so that it can limit the amount of Sent messages. I would love for that platform to implement a system to control this, and prevent conversations from getting out of control.
* Word search is not as effective as it promises, when we started using this platform we were promised a rather poor search system, however it has cost us a lot to find a specific message within the extensive conversations of the chat channels , as I mentioned previously, the number of messages sent has to be regulated, to avoid disaster, I would love for the search system to work correctly, currently it only offers me a part of the results for each word I search for, thus omitting the oldest results.
* This platform does not send me any type of alerts when I receive a direct message within the platform, I do receive notifications for when you mention me within a message and for when I have pending files to read, however it does not send me notifications when I receive direct messages , this has caused the person who is contacting me directly to take much longer to receive a response from me. -
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Great Communication Platform for Small Nonprofits
Date: Feb 04 2022SummaryOverall this solution provides all of the necessary features, while there is some room for improvement as far as notifications are concerned.
PositiveWe utilize Slack for internal communication with one of the nonprofits that we serve as an outsourced finance officer for and it works great! The best feature is the ability to create shared, private, group chats.
NegativeOne thing I don’t like is the inability to receive notifications unless you’re tagged in the message.
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Just Good
Date: Sep 02 2022SummaryIt's been a really good experience overall. I'd recommend it to any business or organisation that is looking for a communication solution.
PositiveI like how easy it is to use. There are so many great features. The more you use it, the more you learn what you can do with it and the more ways you can utilize it.
NegativeIt can be a bit glitchy from time to time. It also does not make gifs very easily, which is kinda a shame.
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Revenue Operations Professional
Updated: Jan 12 2022SummarySlack is a great tool to allow for day-to-day communication with other team members. While pricing is very fair, the platform is still limited and has room to allow for more product features to ensure a better enhancement to team work.
PositiveThere are several benefits to using Slack in comparison to other work collaboration tools:
1. Can customize channels of communicating with a specific group of team members or for a specific
2. Can easily upload/modify messages after it has been sent on a group.
3. Platform offers seamless integrations to everything from Outlook, Google Drive, and Zoom.
4. Fair and very low pricing for value.NegativeThere are several cons associated with Slack:
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1. User Experience is not the most friendly when it comes to replying to thread messages (can be a bit hard to navigate).
2. Platform is mainly limited to messaging, and could add more value if it offer tools to collaborate on team deadlines (like Monday.com/Asana). -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great Product!
Date: Aug 18 2021SummaryWe work remotely and need a way to be able to reach out for assistance/feedback and get in touch with each other immediately. Slack makes this more than possible with an easy to use format!
PositiveThis product makes it very easy to stay connected with my manager and team throughout the day while working remotely.
NegativeI haven't found any aspect of this product that I don't like.
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The best application for communication and collaboration.
Date: Sep 20 2021SummarySlack makes an environment for colleagues to collaborate on a project by sharing ideas in the form of texts, audios, and video and share among themselves effortlessly.
Positive- The user interface is clean and responsive.
- Slack makes it effortless to create create channels and connect with other colleagues working on the same project.
- Sharing video, audio or documents is easy.
- It is available for both desktop and mobile.Negative- Free version does not store the messages permanently.
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- The quality of audio and video could be improved. -
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Pleasant conversations in a general and direct way.
Date: Mar 01 2021SummaryAny company would like to have wide communication with various work groups and to be able to have a pleasant interaction with their work colleagues. Slack is the ideal platform for all those companies that want to enhance their communication system in a general way. It is important to note that Slack must make a couple of improvements in the search system, in order to make it more precise and show more results, however, my experience with Slack has been really good and I am happy with the results we have obtained in this course of time. Slack has allowed us to develop better conversations, in a totally stable chat channel where we can easily make a pleasant file sharing and we also have the ability to make direct calls to any member or in a general way. In addition, Slack also allows me to directly message a specific person, which also helps me develop a more private conversation. Slack has great potential as a platform to develop a better work environment and drive the conversation of all work teams, it is totally worth it and I recommend it without a doubt.
PositiveSlack specializes in being a totally stable platform for communicating various work parties. This platform currently in our company for about 1 year and a half, and its benefit has been great, since it has been able to improve the organization of work groups and also the general communication of the company and customers. The main feature most used in our company is the communication of the teams, and that is one of the things that I like the most about Slack, because this platform has a fluid system so that people can communicate in real time and the messages are received at the same moment, in addition, Slack helps me to stay tuned in the exact moment of the conversations that are being spoken in a specific channel or in a work group. Another thing I like about Slack is its "Slack Connect" feature as this feature has allowed me to optimize my skills, get work ideas and boost the completion of my tasks, because Slack Connect allows me to connect with other people from other companies, but that are in the same work area as me, so I have been able to get new work ideas and I can also discuss a new work mechanism. The third feature that I like about Slack is its excellent security service with an encryption key for all conversations and files that have been shared from each chat channel, Slack has an Enterprise service that protects the entire platform with an encryption key. , in order to prevent any unauthorized person from entering our communication system.
NegativeSlack seems to me to be an incredible platform, since with the help of this platform we have obtained the ability to create a better work environment where there is never a lack of general communication from employees and clients, however, there is a feature of Slack that has not given me a good functionality and has not had a good development since I use Slack, this feature is:
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- The search system. Slack offers the search service because new channels are created day after day, new conversations are started and communication is more constant every day, which causes many messages to be saved in a history that Slack offers, however, this system search is not as efficient as it seems, on several occasions I have done word search to find some old conversations, and Slack only shows a part of the results of the searched word, it does not show all of the results, I think this platform it does not show all the results so as not to saturate its operation, however this has affected my experience as I have not been able to find the conversations I am looking for. I would like to be able to see all the results for the words I am searching for. -
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Good app for Official Communication
Date: Apr 05 2021SummaryOverall experience of this application is great, it's undoubtedly a great tool for Communication with no remarks.
PositiveIt's a good application for communicating virtually over the chat or over the call with up to date features suitable for the current trend.
NegativeI found no cons for this application, everything seems good.
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Powerful chat system
Date: Jul 09 2021SummaryI use slack for more than 4 years now and I really love it. But with the pandemic we need to increase the voice communication between our team members. Slack doesn't have a push to talk room. To do so we use Discord.
PositiveEasy to use.
Easy to switch between company.
Great support over years.
File transfer with a single click.
Possibility to add emoji.NegativeNo voice system (like Discord, Teams..)
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Screen sharing quality is not bad.
Scaling support isn't really good. -
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Simple and secure
Date: May 17 2021SummaryI have been using it for a limited number of the participant where my focus is more on group chat rather than a group video call.
It can handle a good number of participant chatting via messages but not via video call.PositiveIt is a most suitable conversation which involves a lot of discussions.
You can sub reply to a message which needs to be done in a discussion.
It is simple and easy to understand.NegativeThe features are limited to basic.
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Price is not reasonable as per what it provides. -
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Manage Your Projects.
Date: Feb 22 2021SummaryOverall, Slack is one of the best tools to manage your projects and communicate with your colleagues via channels.
Positive- It has tools that can be used to manage projects and for internal communication.
-It has a user-friendly and intuitive user interface.
-You can create separate public or private channels for communication.Negative-It requires a good internet connection to function properly.
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-Sometimes, there are some delays in message transfers. -
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The best tool to communicate between colleagues.
Date: May 13 2021SummaryOverall, Slack is an easy way to make conversations between groups and organizations. Everything gets saved in the database if you have opted for the subscription.
Positive- Easy to use software with an appealing user interface.
- Sharing of files and messages is very easy.
- Calls can be made directly through the web.
- It can be integrated with a lot of software without any hassle.Negative- The version deletes the messages after some days.
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- It only works fine in systems with average to good RAM, because it takes up a lot of RAM while functioning. -
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Master at Organizing Chats
Date: Jun 29 2021SummaryCome in with a clear way to organize your chats and you won't get overwhelmed by the notifications. Organize all your chats in one place have records of everything that is shared. Great app!
PositiveCommunicate with any team member from anywhere in the world. Keeps your convos organized in channels and neatly kept. Lots more use for this than just team members. Send broadcast messages to any group you create.
NegativeIf you don't keep your channels at a minimum too many channels can get out of hand. You could have way to many messages and get distracted by all the chatter.
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The best software to communicate within teams.
Date: Jul 02 2021SummaryOverall, Slack can be used for efficient communication between people working on the same projects. It can be used for various use cases such as about daily updates of the progress.
Positive- Slack allows the user to make small groups for people working on the same projects.
- Slack supports audio and video calls within the software.
- It supports integration with numerous third-party applications.Negative- The storage that Slack provides is very limited.
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- File sharing can be a bit slow sometimes. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Great team collaboration app
Date: Mar 28 2021SummaryThere are many good reasons to like working with Slack. The whole package makes your team more effective, offers a rich insight into your company's shared data and gives team collaboration another dimension.
There are few details to work on, and the price range aims higher, but overall it's a great tool with an immense potential.Positive- integrates with a vast array of tools
- very customizable
- intuitive UI and slick design
- many little ideas you uncover over timeNegative- video chat and conference calls need some improvement
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Slack is Excellent
Date: Apr 02 2021SummaryOverall, Slack is helpful for communicating with different teams, whether your team is virtual or just down the hall.
PositiveSlack is a great communication tool. I like how you can organize the different conversations into channels.
NegativeNo cons to Slack. I like everything that it offers.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
General negotiations with clients and discussions thanks to Slack.
Date: Feb 05 2021SummaryCurrently in our company, we use Slack daily because this platform helps us to organize ourselves, to be able to discuss topics in general and to be able to have a broad conversation about any work matter. I am very happy with how Slack works, it s a fluid platform that does not present any type of complication when sending or receiving messages from anyone integrated into the communication channels. In addition, Slack allows me to maintain this communication with all my colleagues thanks to its fantastic application for mobile phones, which helps me to be able to have business messaging wherever I go. Slack has been very beneficial in our sales sector, as we can organize sales in a better way and can discuss any type of negotiation.
PositiveSlack is group communication software to be able to communicate without drops and without failures in sending and receiving messages. What I like the most about this platform is that it allows me to quickly modify my work area, thanks to the commands and the very simple configurations it has, I can modify all the communication channels and manage the members of each channel, without complications. In addition, I also like that Slack offers me real-time messaging, which helps me instantly receive and send messages to all my co-workers, the real-time operation is what makes Slack such a beneficial platform, because we can interact consecutively, without having to wait for messages to be processed or sent.
NegativeCurrently I consider that I do not have any negative opinion about Slack, I am very happy to use this platform as the primary communication system for my team. Also, I find that Slack has helped me a lot to organize myself with all my colleagues, and no complaints have arisen during my experience with this platform. It is a software that is very worth using, due to the great potential of general communication that it has for all the employees of a work area.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
A great communication tool for colleagues.
Date: Nov 22 2021SummaryOverall, Slack helps a lot in getting in constant touch with the team members working together on a project or in the organization. It improves productivity and helps in targeting goals and achieving them.
Positive- It is available on all the platforms so that it can be accessed on the go.
- It improves the productivity a lot by connecting and getting updates from the team members.
- Along with the chat communication, it also allows doing video meetings.
- It is quite a popular software and supported by almost all the software for integration.
- The look and feel of the software is modern and attractive.Negative- Sometimes the audio and video during meetings gets out of sync.
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- It is quite an expensive software for small startups and small organization.