What is Slack?
Slack is a cloud-based service designed to improve collaboration on projects and facilitate communication within teams, specifically aiming to promote seamless interactions within businesses. It provides a comprehensive suite of tools and services all in one place, allowing for private channels that foster interaction among smaller groups, direct messaging to quickly convey information to colleagues, and public channels that facilitate conversations among members from various organizations. Compatible with multiple operating systems, including Mac, Windows, Android, and iOS, Slack offers an extensive range of features such as chat functions, file sharing, collaborative environments, instant notifications, two-way audio and video communication, screen sharing, document imaging, and activity tracking, among others. The platform's intuitive interface and diverse integration capabilities contribute to its popularity among teams striving to boost their productivity and enhance communication. Furthermore, users appreciate Slack's ability to streamline workflows and keep everyone connected, making it an essential tool for modern workplaces.
Pricing
Company Facts
Product Details
Product Details
Slack Categories and Features
Web Conferencing Software
Video Conferencing Software
Unified Communications Software
Team Communication Software
Team Chat Software
Screen Sharing Software
Messaging Software
Internal Communications Software
Employee Communication Tools
Collaboration Software
More Slack Categories
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very Useful
Date: Feb 21 2023SummaryI use it every day to communicate with the team, it is very useful to make quick calls and send explanatory videos easily and quickly.
PositiveThe interface is simple and easy to use, allowing me to communicate with the team effectively.
NegativeAt the moment, I have not found any drawbacks.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
It is an incredible tool that allows for clearer communication.
Date: Jan 24 2023SummarySlack has given me the tools to be able to maintain effective communication between the members of my team, thus being able to have a better efficiency within my work and also save time when it comes to communicating something to a person or a group that works team up. It was simple and intuitive to be able to integrate my entire work team to this platform and to be able to invite them to the different channels created. It was also easy to include third parties as clients in order to maintain closer communication and to better understand what they need. . So for the integration part of Slack within the company, it has brought benefits starting with the ease of use and implementation.
This platform facilitates the documentation of the topics of conversation that occur within various work teams which I am currently in, it was easy to manage within the different channels and it was also easy to search for topics by tags, allowing a quick search for a conversation when there are many conversations in different chats. Currently, all the members of my company are concentrated within Slack due to the ease of being able to use and master the tools that this platform offers, likewise, all the departments are interconnected with each other to pass information more easily and not have to resort to other means. of instant communication.
General
Slack has given me the tools to be able to maintain effective communication between the members of my team, thus being able to have a better efficiency within my work and also save time when it comes to communicating something to a person or a group that works team up. It was simple and intuitive to be able to integrate my entire work team to this platform and to be able to invite them to the different channels created. It was also easy to include third parties as clients in order to maintain closer communication and to better understand what they need. So, for the integration part of Slack within the company, it has brought benefits starting with the ease of use and implementation.
This platform facilitates the documentation of the topics of conversation that occur within various work teams which I am currently in, it was easy to manage within the different channels and it was also easy to search for topics by tags, allowing a quick search for a conversation when there are many conversations in different chats. Currently, all the members of my company are concentrated within Slack due to the ease of being able to use and master the tools that this platform offers, likewise, all the departments are interconnected with each other to pass information more easily and not have to resort to other communication platforms (instant chat).Positive* The best thing about Slack is that it has adapted very well to voice or live video communication, this allowed more flexibility for people who want to communicate something directly without having to type all the time. From all the time that I have used this platform, I can say that it is a great help and it is very practical to be able to have quick communication such as video calls, so the implementation of Huddle in Slack allowed my work team to communicate more easily time to want to share important information and make the points clear, which through writing can be confusing at times and the information may not be transmitted by both parties, so having this tool is very useful in the long term for effective communication.
* The night mode was a relief for me for those moments in which I needed to maintain communication at certain hours of the night for my work. I really liked that they thought of the end user since when you have a hard job sometimes you have to stay up late doing work within a company and your eyesight can be affected, however, this platform adopted the night mode very well that allows chatting without spending so much the view works better on OLED screens since since each pixel works independently, the black is purer so it will not emit light but only in the colored or white areas. Therefore Slack works very well in night mode on these types of screens.
* There is no problem with uploading files in Slack chats, it supports a large upload of large files and besides that if you have a good bandwidth this platform will not have problems or limits when uploading a file, so large project files can be easily uploaded. Although they can also be integrated with cloud storage platforms that will make it easy to immediately share files with others without having to re-upload the files, thus everything would be more automated.Negative* For those who plan to use Slack for free, I personally would not recommend it since it has a limit on all chats for a period of 90 days. This is detrimental for any company since it is important to have a complete history of the conversations without the need to make manual backups. Also, if you have a project that lasts more than 3 months and you want to look for the first conversations to clarify doubts, this could not be possible, unless, as I mentioned before, copies of the conversations are made, however, it would be tedious. do this since when consulting a conversation after 90 days it will be difficult to search for something within a copy of the chat since it will not be intuitive how to do it within Slack. For the rest, I don't see a problem using this platform for free if you only need to use basic functions that do not depend on paid features, it is very useful when you want to learn how to use this platform and also test features before purchasing the Slack services definitely.
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* It is disappointing to have to compulsorily purchase the Enterprise Grid plan in order to have unlimited workspaces, it could be more flexible if, depending on the plan, a limited number of more than 1 workspaces could be added. This may seem like it's not useful but it is useful to keep all the conversations organized and not have a lot of accumulated chats, so it would be nice if the Pro and Business+ plans have at least 2 workspaces to make sense on the scalability of each plan since it would not be convenient to have the Enterprise Grid plan if you will not use all the functions that Slack presents. Otherwise I have no problems with the different features offered by the different plans of this platform.
* I would like Slack updates to be automatic regardless of the device, I say this because when they add a certain feature and not all the people in my work team constantly update their applications and when I use a new feature to explain something not all they will be able to see it, this causes you to have to wait or notify everyone to update Slack or just use the web version in order to use those new features without downloading anything. With Huddle it was the most recent experience I had with this problem, since the ability to draw while making a video call had been added and not everyone saw what I was annotating on the screen due to the simple fact of not having an update . At least that Slack itself be notified that there are new updates and that not only the AppStore or Google Play do it, since there are people who disable automatic updates. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Simplify team communication and collaboration.
Date: Apr 23 2023SummarySlack has become an indispensable tool in many workplaces today due to its numerous benefits. Its simplicity and intuitive interface make it easy for teams to navigate and use. It enables users to create channels for different topics or projects, invite members, send messages, share files, and more with just a few clicks. With Slack, you can integrate with many other apps and tools, such as Google Drive, Trello, Asana, Zoom, and more. This makes it easy to access and share information from different sources without leaving Slack. You can also use bots and apps to automate tasks, get notifications, or add fun elements to your conversations.
Slack is also great for keeping a searchable record of all your conversations and files, so you can easily find what you need or refer back to previous discussions. With threads, you can organize and follow up on specific messages without cluttering the main channel. This feature enables teams to stay on top of their work and ensures that important messages or tasks are not missed.
While Slack has some drawbacks, such as being costly for larger teams or organizations that need more features or integrations, it remains a reliable and user-friendly communication tool. Setting up notifications and channels may be confusing at first, but once you figure it out, it becomes easy to manage. Slack's file preview and storage capabilities may be limited, but it still allows for seamless collaboration with other tools and apps.
Slack is an excellent communication and collaboration tool for teams of all sizes. It offers an array of features that simplify communication and project management. Slack's user-friendly interface and mobile app make it convenient to use, and its integrations with other tools and apps make it versatile. While it may have some drawbacks, the benefits of using Slack within a work environment far outweigh any limitations it may have. Overall, I would highly recommend Slack to any team looking to streamline their communication and collaboration.PositiveSlack is a comprehensive platform that offers a plethora of benefits for businesses of all sizes. With its simple and intuitive interface, Slack makes it easy for users to navigate and use the platform. Whether you're a seasoned user or just getting started, the platform's user-friendly design ensures that you can get the most out of the platform with minimal effort.
One of the most significant benefits of Slack is the ability to create channels for different topics or projects. With the click of a button, users can create dedicated channels for specific discussions, ensuring that conversations are organized and easy to follow. Additionally, Slack allows users to invite members, send messages, and share files, making it easy to collaborate and share information with team members.
Another advantage of Slack is its ability to integrate with a variety of other apps and tools. By integrating with popular tools such as Google Drive, Trello, Asana, and Zoom, users can access and share information from different sources without leaving the platform. Additionally, Slack offers bots and apps that automate tasks, get notifications, or add fun elements to your conversations, making the platform a one-stop-shop for all your business needs.
Slack's real-time messaging and calling features enable users to communicate with team members quickly and efficiently. With huddles, users can have spontaneous audio or video chats with colleagues without scheduling a meeting, making it easy to collaborate in real-time. During calls or huddles, users can also share their screen or co-edit documents, making it easy to collaborate on projects even when working remotely.
One of the most significant advantages of Slack is its searchable record of all conversations and files. The platform keeps a record of all conversations and files, making it easy to find what you need or refer back to previous discussions. Additionally, Slack offers threads, enabling users to organize and follow up on specific messages without cluttering the main channel.
Slack's mobile app allows users to stay connected and productive on the go. With access to all channels, messages, files, and integrations from your phone or tablet, you can stay up to date with all your business needs no matter where you are. Additionally, users can customize their notifications and preferences to suit their needs, ensuring that they stay productive and focused on the tasks at hand.NegativeWhile Slack is a powerful platform that offers a wide range of benefits for businesses, it also has some disadvantages that users should be aware of before deciding to use it. Some of the most significant disadvantages of Slack include its cost, potential for overwhelming notifications, limited file preview and storage capabilities, and less robust video and audio conferencing features.
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One of the most significant downsides of Slack is its cost. While the free plan is sufficient for many small teams, larger organizations with more complex needs may find the free plan's limitations in terms of storage space, number of integrations, message history, and video call duration to be restrictive. The paid plans can range from $6.67 to $12.50 per active user per month (billed annually), depending on the features you need, making it expensive for larger teams or organizations.
Additionally, Slack can be overwhelming for users who are not familiar with how to manage their notifications or channels. Users may receive too many messages or alerts that distract them from their work or cause information overload. Finding the right channel or message among the many options available can also be challenging, making it harder to stay organized and efficient.
Slack's file preview and storage capabilities are also limited, particularly for larger files or attachments. Users may need to store their files elsewhere or use external tools to view them properly. For example, Excel files may not display well in Slack's preview mode, making it difficult to work with spreadsheets within the platform.
Slack's video and audio conferencing features are not as robust or reliable as some of its competitors. Users may experience lagging, freezing, or poor quality during calls or huddles. Additionally, users may not be able to record meetings or have transcripts of their conversations, making it difficult to refer back to important information discussed during the call.
While Slack is a powerful platform that offers many benefits for businesses, it is not without its drawbacks. The platform's cost, potential for overwhelming notifications, limited file preview and storage capabilities, and less robust video and audio conferencing features are all significant factors to consider when deciding whether to use Slack for your team's collaboration needs. However, for many teams, the benefits of Slack will likely outweigh these disadvantages, making it a valuable tool for efficient and effective collaboration. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
I have found a structured communication with this platform.
Date: Jan 04 2023SummarySlack gives me a better solution to communicate better with colleagues in my company by being able to collaborate and share ideas more easily without hiccups or large walls that prevent effective communication and feedback. My work team and I have felt more organized when we discuss a project since there is no confusion, so I can say that Slack is well structured and organized to make it easier for all departments with their subgroups to discuss any topic in any moment.
Through this platform I have been able to keep track of all the files that are shared in the different channels of my company. It is very gratifying to be able to have files and documents easily without any download problem, also this way the whole team can have the resources without the need for intermediaries, so sharing something in Slack for everyone is an easy task within this platform.
It has been useful for me to be able to create small surveys, just as they are available on WhatsApp or Telegram, this has been very useful for several members of my team to be able to ask for opinions within a large work group without having the chat full of messages with information unnecessary, so with mini-surveys you can collect information quickly, as well as share ideas and make decisions more easily among all members of a channel.
It benefits me in the interaction with my clients since I can synchronize different communication channels within this platform without having to be on many platforms at the same time, but simply connect to Slack and I can now easily manage all the communication media. existing communication for integration with Slack.PositiveIt allows integration with many CRM, marketing, sales, project management and even video calling platforms in case you don't want to use the one that has Slack by default. This opens up a world of possibilities with respect to cross-platform optimization and thus being able to connect different company departments to find solutions faster and more efficiently. With the integrations that this platform has, I have not worried about manually making records from one platform to this when I want to talk about a specific topic that has to do with solving my company's internal problems.
Email conversation threads are not lost when using this platform. With many sites where you can sync Gmail or Outlook they generally don't accommodate threaded email conversations and it's hard to keep up with a conversation when you don't know what you were talking about previously, which you don't within the different emails that currently exist. However, with Slack I have not had that problem of keeping track of a conversation since it synchronizes Gmail conversations very well (at least in my case) and everything is displayed in a structured and orderly way so as not to lose the thread of the conversation. conversation.
Messages can be labeled individually to facilitate the search for topics within a conversation or any created channel. Also, the Slack search engine is very refined and can search even the oldest conversations and sort the search from the oldest to the most recent messages, this allows a faster and more effective search when trying to find specific information and a lot has happened time that a specific time was not played.
Channels and chat can be sorted by workspaces, this was very convenient for me as I was able to sort any type of conversation in different places and not have everything mixed up within Slack. This is very useful for when you have to sort topics and groups of channels from different projects, this being more efficient than having everything in one place and confusing all the chats a lot because you don't understand very well what each chat belongs to.
The notifications are very customizable, being able to choose which notifications I want to receive, this is very similar to what happens with Discord. In Slack it is much more customizable because I not only choose what I want to receive in the main settings but also within each channel or specific chat, this gives me the freedom to prioritize what I want to receive so as not to have notifications of the multiple chats that are handled. within my company, so as the main configuration everything is silent, it is up to me who I give priority to and how I receive my notifications, having as a benefit less annoying interruptions within my work.NegativeIt should have an internal calendar system and not use external calendars like Outlook or Gmail. It is good that calendars can be synchronized from other platforms, but having an internal calendar would help this platform to have a better workflow to be able to schedule meetings within Slack and not outside, likewise these internal calendar annotations should be synchronized with calendars from other platforms, allowing you to automate everything and export event data more easily.
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It does not have any tool that allows recording the meetings that are held within this platform. I have to resort to external tools to do that job and it's annoying because first of all it takes up storage inside my computer it also takes up RAM that I can use for other tasks. Secondly, I would like more privacy since if I could record the videos within this platform nothing would be exposed, also if I wanted to save the video call recordings elsewhere then I could have an export function to any file manager in the cloud .
When I spend a lot of time with this platform, I have to restart everything because it freezes or shows wrong or outdated information. This shouldn't be the case as you should have a constant update without needing to reboot anything. This happens on both Windows and mobile devices. I don't understand why this doesn't happen in the web version, I don't know if it's because a tab is refreshing all the time or it's simply an internal problem that Slack has with respect to the applications for Windows and mobile devices. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
The Communication Hub We Can't Live Without
Date: Nov 20 2023SummarySlack has become the heartbeat of our team, and it's hard to imagine our workflow without it.
Intuitive Interface: Slack's user-friendly design makes communication a breeze. From direct messages to channels, everything is organized in a way that just makes sense.
Seamless Integration: Slack plays well with others. The wide range of integrations allows us to centralize our tools, from project management to file sharing, creating a unified workspace.
Real-Time Collaboration: The real-time messaging feature keeps us connected. Whether it's a quick question or a project update, the instantaneous nature of Slack promotes efficient collaboration.
Powerful Search Function: The search functionality is a lifesaver. No more digging through endless threads—finding past conversations and shared files is quick and painless.PositiveSlack has revolutionized the way we communicate and collaborate. Its intuitive design, seamless integrations, and real-time capabilities have made it an indispensable tool for our team. Despite minor challenges with notifications, the overall experience is a solid 5/5. If streamlined communication and collaboration are your goals, Slack is the answer.
NegativeWhile customization options exist, managing notifications can be a bit overwhelming at times. Striking the right balance between staying informed and avoiding notification fatigue takes some tweaking.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Wonderful for Orgs of any size
Date: Mar 21 2022SummaryI have no bad words to say about slack. It's is quick, convenient and connected in every way for an effective worker.
PositiveTeams can have chats, multiple people not on teams can chat. You can lock chats so that only people in the chat can see it. Integrates with zoom really easily and flawlessly. You can call from it, it goes on your phone. Keeps you fully connected when you need to be. Has multiple integrations with other software.
NegativeYou can't set up a Slackbot outside of channels. I wish that Slackbot was useful in 121 chats.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Very important platform to develop stable communication with the work team.
Date: Nov 17 2022SummarySlack is a service that has really fascinated me with the effectiveness it has had throughout our company, mainly this platform began to be used in the corporate sector of our company, then it expanded to other sectors of our company, it is currently being used by another marketing sector, our software sector, the sales sector and the finance sector, with the main objective of connecting with each other and being able to send and receive messages immediately. I was very satisfied with the results obtained with this communication platform, I consider that it has been a more important mechanism for the real estate company to be able to maintain instant communication every day, currently we are using this platform every day to communicate, I really love being able to send all kinds of messages and know what the attitude is like who has read the message or who has received the message correctly. In addition, you can integrate various participants or group of participants into a specific chat channel in just a few steps, this platform was very easy to use, I quickly adapted to the features offered and sections of the entire platform.
PositiveSlack is a very essential platform for any factor of my company, mainly because this platform helps us to communicate in a short way, in addition, it gives us immediate access to all kinds of communication channels that help us interact with each other. One of the main things I like about this platform is that it offers me a very complete Chat, within this Chat channel I can send all kinds of attachments, I can send all kinds of images, share videos, share files and many things Plus, in addition, you can also send all kinds of emojis to complement the messages sent. I really loved the notification system provided by this platform, the notification system notifies me when I have been mentioned within a specific Chat channel, also, I loved the fact of being able to divide all the employees into different Chat channels, It was The platform allows me to create all kinds of channels necessary for a company, in this way I can create a separate channel for each of the sectors or work team of the real estate company in which I work. I also loved that this platform has an excellent search system which allows me to search for specific words within messages that have been sent in a specific Chalco channel, the search system is quite optimal and shows total results no matter how old they are the messages.
NegativeSlack has many positive features that help to have a good conversation within any communication channel, however, one of the main negative things about this platform is that there is no way to control the Chat channel that you have created, there is no way to function that allows you to restrict the number of messages that a specific person can send me during a specific period of time, therefore, it is very difficult to maintain order in a previously created Chat channel. I believe that this platform should implement a system to regulate the number of messages that a specific person can send me within the Chat channel in a short period of time. In addition, another of the negative things about this platform is that it does not have any type of function to review video conferences or group video calls, you can chat calmly and in a stable way with your work team through text, but there is no way to start a video immediate call as all the participants of a Chat channel, this function is very necessary and would help to optimize the communication within each chat channel in our company.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
My favorite communication software
Date: Sep 14 2022SummaryI would recommend this software to any organization. It looks great, easy to learn and has a plethora of strong features that put it ahead of other competitors.
PositiveIt's a great software for communication as a company. We use it for all sorts of announcements, collaborations, and huddles. I love the layout of it as well.
NegativeI wish that there was more customizability when it comes to controlling the notifications for channels and chats.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Slack Review
Date: Sep 29 2022SummarySlack is great, we've used / use both Slack and Teams and I do think they serve two very different markets and purposes.
As an early stage, startup I would recommend using Slack and as you scale and perhaps go enterprise I would recommend using Teams.PositiveExcellent UI, Ease of use is great, minimum setup hassle and simply a great platform for communicating and working with team members
NegativeIt can get expensive really fast, not really a good platform to do community stuff with as those run up to hundreds and thousands for each user.
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It is also worth nothing that Slack does have a free plan that has I believe unlimited users, issue is that there's a time limit with how far you can go back with messages. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Functional system to communicate openly with all colleagues.
Date: May 13 2022SummaryGenerally speaking, Slack has delivered significant positive results for our entire company. It is being used by all sectors of our company as the main mechanism for open communication, all our employees have been satisfied with the use of Slack in the work areas. It is important to highlight that general communication has benefited greatly, our employees can now have a better planning of all their work, they can share ideas without having to leave their office, they can also interact with colleagues from another area, with just send a direct message from Slack. It is a very complete software that has helped us a lot to communicate via a network, a couple of things still need to be fixed to achieve greater benefits.
PositiveAny company today would like to have a system where everyone can be connected, where all employees can interact online and can share ideas and solutions without having to leave their work area. Slack offers all of those communication features and much more. The things that I like the most about Slack is that it is a very free system where you can create private and public channels, this makes communication between work teams much more direct. For example, if a person is not added to a specific channel, they will not be able to access that channel, this has allowed all work groups to communicate with colleagues belonging to the same area, it should be noted that Slack also allows you to create a channel so that the entire company can communicate. Another thing that I love is that with Slack I can send files, send documents or images and mention someone, this allows me to share digital material through this medium, without the need to use third-party software to share a file with my colleagues. Finally, I love the search system that Slack has, I can find old words from any message, this search system works with keywords, and finding an old message in the Slack database is easy using this very functional tool.
NegativeThe main things I don't like about Slack is that there is no anti-spam system and there is also no setting available to prevent sending messages from time to time. It would be great to be able to configure a chat room so that people can only send a message every 5 seconds, this would help the chat not get out of control and there can be good readability of all messages sent. Another thing I don't like is that despite having a private and public channel creation system, after you've already created a private channel, you can't switch it to become a public channel, this makes it a bit difficult our work since sometimes in our private chat channel, we want a specific employee to enter, and they cannot since the channel is private. To solve this problem, we have to add the person manually to the channel, they cannot enter autonomously. These are small negative characteristics that can be easily solved, having these negative characteristics present does not mean that the system does not have good functionality and that it does not generate benefits, on the contrary, it is a software that is very worthwhile.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Provides a good experience for internal communication
Date: Dec 19 2022SummaryRemote communication with my work team has improved since within this platform everything is more orderly and simple, which allows the correct management of the conversation, labeling them by topic for better communication within a work and professional environment. The integration with Airtable seemed wonderful to me to be able to synchronize conversations and not lose the thread within one platform to another since they complement each other very well and everything is kept within the same space.
The structure of this platform means that you do not lose the thread in each conversation, I was also able to recover certain points discussed previously and in turn be able to create a conversation based on past conversations without losing the thread thanks to the fact that you can mark certain conversations so that everything is clearer and more orderly.
I found it quite useful to be able to manage the network or workspaces using an SSL proxy within my corporate network. This prevents anyone within my network from entering unassigned workspaces. This gave me more security and privacy, limiting intruders to stay out of my company's conversations and only authorized personnel can enter this platform without compromising anything important.Positive+ The most complete thing that this communication platform can have is that its board can be complemented with almost any platform that currently exists. Such as cloud storage synchronization such as Box, video call communication and in turn its programming such as Zoom, I can also integrate applications for my sales team such as Salesforce. Those of marketing are not far behind since applications like MailChimp are also available for integration with this platform. The integration with my emails as well as the Google calendar has been useful for me to be able to import from Google to Slack.
+ The themes seemed wonderful to me, generally most of the platforms of this style maintain a clear aspect that tires the eyes and even more when it comes to spending a lot of time on the screen since by this means it allows us to my work team and my power to have orderly and clear communication. So I really appreciate that you have put a dark theme that suits my work style very well when I have to spend a lot of time on the computer organizing meetings, chatting with clients, planning business strategies, etc.
+ Regarding the projects, it has integrated very well with platforms of this style, being able to share files related to the project such as documents, videos, presentations and more. Also, I can access all uploaded files in both Slack and any project management platform where files have been uploaded there, it's easier than having to go through it all over again. Likewise, I have full access with the Box integration of my files and the files that are worked with others within the Box platform without any problem.
+ I can even have Slack on my mobile devices, when I want to stay connected with my team without sitting at my desk I can just manage everything from my mobile device. Although this brings disadvantages and it is that the application is not very complete, however I have not needed certain features of slack on my mobile phone since I manage them very well in the browser version which is much more fluid than the desktop version.Negative- There are several times that the notifications of the meetings do not reach all the people, this has been a big headache since generally certain people did not show up because they did not have an alarm that told them when a meeting was approaching . Usually the solution to this is to use certain platforms like Google Calendar or some other similar platform. In addition, I advised adding a manual entry to the agents of each person involved in a meeting in case this platform fails. Sometimes it works, other times it doesn't, so this is very important for automation and convenience in not having to manually enter upcoming events.
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- Maybe they could add a feature that allows adding some sort of stories like you find on most social media these days. I know that Slack is designed more for a professional environment which can maintain better communication with the work team and keep the work environment tidy. However, I have found it very useful to be able to add states that allow adding texts, images, videos, this with the purpose of being some type of information billboard similar to those found in both work offices and schools. For me this would be easier than notifying certain things for each channel individually and getting lost in the chat, I know you can pin messages, but it would be more useful for me as day-to-day statuses, it could even be used for long periods and not just for 24 hours.
- I don't understand how the workspaces are available in the Enterprise Grid version, it's a bit annoying because I would like to be able to have certain workspaces in my current plan which is Business+. For now I do not require the features that the latest Slack plan offers me, with the plan I currently have it is enough to improve communication within my company, however, the workspaces are very useful and having to pay for the latest version which the only feature that I will take advantage of is the workspaces does not seem fair to me. It is not necessary that they be unlimited workspaces for previous versions, but they would add several according to the plan for which you are paying.
- I would like to be able to sort all channels alphabetically or by categories, currently it is challenging for me to only have the option of "unread messages" and "all channels", this is very incomplete for me, I need more variety if I want to keep a order in my workspace and not only know if I have messages or not, since it can cause stress when going by order or importance in each channel. I hope that in future updates the Slack team will get down to the hour and implement these features which are too useful to keep everything organized. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Does what you need it to do.
Date: Jun 13 2022SummaryI don't have anything that I would improve or change about this software. It works great. I definitely appreciate that I can mute different channels.
PositiveSlack is easy to set up, easy to use, and gets the job done. It's great for in-office or in-building communication, without all the nonsense of like Discord.
NegativeI don't have anything that I would improve or change about this software. It works great.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
My life revolves around Slack
Date: Aug 15 2022SummaryI really love Slack it keeps our team in contact throughout the work day in an easy-to-use space. Slack keeps us organized and able to collaborate more seamlessly.
Positive- Keeps my email inbox clear
- Is awesome for remote work
- Helps me stay connected to my team
- Is awesome for consulting as you can be a member of lots of slack accounts easily.Negative- Doesn't allow you to change your settings for ALL of the accounts you are a member of, instead, you have to change them one by one.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Unified communication
Date: Sep 27 2022SummarySlack is our main source of communication and has been for a couple of years, but before that, we used to simply use our emails as a way to communicate and send files to each other whenever needed, which was a lot of times during the day. When we started using Slack, we were finally able to have a cloud based system where we all communicate with each other about important areas of our work, and send files without issues; with Slack, we do not have issues regarding missing deadlines, forgotten reminders and lost emails, we simply have everything inside of Slack and organized in channels, which honestly, has been the secret key behind our increase in productivity because we have everything in on single space, we are able to have more flexibility over our channels and have more control of our teams by setting daily reminders of important tasks, and not only that, but the integrations have helped us set up automatic tasks that are completed throughout the day and keep us all informed about our areas of work, Slack has unified all our communication into one and it makes it easy to talk to different team members.
PositiveSlack is an innovative way to organize communication inside a business, it is smart enough and the creation of channels make the process of communicating more neat, it helps differentiate between tasks and projects, and I like that it becomes really easy to talk about different projects and send a message to a channel instead of sending an email for a reminder. Inside Slack there are many tools that enhance collaboration and provide the right features that help organize all the messages, there are many formatting options for the type of message being sent and it is easy to start video calls or normal calls with just a button, it is a space where everyone is able to join and communicate with others inside the organization and have a more productive approach to projects. Also, I like the amount of integrations that work with Slack, many of which we also use and integrate for more automation and collaboration in our every day routines and to find things easier because they are inside Slack, I also like that it keeps everything stored and it does not get deleted, we can access chat history any time we want and it will be there, and it has a high security that ensures that all our conversations stay private.
NegativeI do not have any complaints towards Slack, however I think that being a software that groups large amounts of conversations and channels on a single platform, there needs to be some kind of organization around it in order to find things, especially the threads, which we use to organize ideas everytime we discuss something about a project; these need to be organized in a way that will be able to access easier in a later time when they are needed, Slack is a platform that needs to be constantly “cleaned”, otherwise everything will look to crowded and it will be difficult to access key information about certain things in specific.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Satisfied with the general communication of my employees.
Date: Apr 18 2022SummaryAfter the first week of using Slack, substantial changes began to be noticed, all our employees have improved communication in a general way, they have been able to hold discussions through this chat system, they can hold meetings in a private chat channel, In addition, they can communicate with other employees of the company located in another labor sector. Slack is currently one of the most complete software that we have used, I have loved the work expectation that I have had during all this time and I have loved the favorable communication that my employees have had. I fight every day for my employees to stay connected at all times, and Slack has been present during this challenge, I am completely satisfied.
PositiveHaving a communication of all the teams and being able to interact in a consistent way is what Slack provides us. My opinion regarding this software is quite positive since it has provided innovative results in the construction of a constant communication system, where all employees can exchange ideas without any limitations. The things that I liked the most during my experience with Slack are the following:
1. Slack provided a very stable chat system, all the conversations I had with the different work teams were totally stable and I could switch the device I was using to continue the conversation from my phone, it was a pretty good process. The conversations are shown in real time, I can talk from my cell phone or from my computer with the same fluidity, in addition, I can participate in the various chat channels belonging to my company without any restrictions, it is incredible.
2. I love the way Slack notifies me when I've been mentioned in a specific chat channel, plus when a discussion has taken place in a chat channel, the App also notifies me. The notification system works wonderfully, I get notifications for all the changes that are made in a chat channel that I belong to and many notifications for more reasons.
3. The word search system works great, I can look up specific words to find a particular message, this system is great as I can find really old messages without searching manually.
4. Slack also allows me to send private messages to a specific person. Not only is it based on group communication, but it also allows me to send a message to a particular person so I can have a more direct conversation.NegativeOne of the main things that needs to be improved in the Slack system is that the sending of various files and documents should be optimized. Slack is a fairly complete software that helps communication to be stable in various parts of the company, however, when trying to send several files simultaneously, the sending takes too long, which causes delays in the sharing of information. We use another third-party app to transfer files while chatting on Slack, but we'd really like the opportunity to share files, images, or documents from Slack without any delays in the process. Optimizing this file transfer system would undoubtedly make the user experience much more complete for everyone.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
A good product overall
Date: May 24 2022SummaryIt's a great business communication tool overall. New features are good. Can communicate with your peers in the company quickly and notifications work really well. I use this everyday and it is a primary tool that we use to communicate. JIRA integration and integrations with Zapier makes it really productive.
PositiveNew features are good. Can communicate with your peers in the company quickly and notifications work really well. I use this everyday and it is a primary tool that we use to communicate. JIRA integration and integrations with Zapier makes it really productive.
NegativeUsing threads are a bit cumbersome.
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Calls are unreliable and bad quality.
Message seen option would have been great. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Easy to Communicate and Collaborate
Date: Jul 25 2022SummaryOverall, I have loved using Slack. My team and I haven't had problems with the program, there is a reason we keep using it and have no desire to switch over to something different at this time.
PositiveClean, easy to use, and personable. I really like how I can create my Slack to be the best fit for what I need. I also really like how you can have individual messages between coworkers, but then easy group messages as well. But, messages throughout the work day can become distracting, so I am glad Slack gives you the option to mute your channel if you are needing to focus on a project or in a meeting.
NegativeI have been using this platform for the last two years and haven't found any problems yet. But, this could also be because I haven't used many other messaging platforms quite yet to compare Slack to.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Magnificent service to expand communication within a company and interact.
Date: Nov 09 2022SummarySlack has been a very important platform in the operation and communication of our entire company. Currently more than 10 sectors in this company are using the platform to be able to communicate with each other, to be able to solve problems and to be able to strengthen the interaction between various employees. I believe that this platform has given us a significantly good experience, it has had many negative factors but it has also had many positive factors that have caused us to continue choosing this platform as a means of communication. I am very happy with the results obtained so far, we have been using this platform for more than two years to communicate with each other, I consider that the sending and receiving of messages is quite good, in addition, you can see how many people have seen the message you have sent , I can also organize the Chat channels through a fairly easy configuration, so the afternoon to that platform and the general configuration is a very simple process and only takes a few days.
PositiveSlack is a magnificent service to have at hand a system that helps you to constantly communicate with your employees, with the help of this platform any company will be able to expand the communication of its entire company, you will be able to connect all the employees located in different sectors so that can have a corresponding interaction. I really love this platform mainly because it is easy to use and allows you to communicate constantly. Next, I will mention the positive things about it.
1.- One of the main positive things that this platform has is the ability to create unlimited channels to communicate with your work team. It is important to highlight that it is not expressed that we have different sectors where there are different work teams made up of employees. Therefore, creating various Chat channels has helped us to divide all employees into work teams, where each one can communicate in a consistent manner, in addition, the fact of creating unlimited channels is very important to us, since we can create a specific channel for a specific work team. This has helped tremendously as there is no way for an employee to be embedded in a Chat channel where they don't belong.
2.- Another thing that I like about this platform is that different roles can be assigned to each user. For example, you can assign an administrator role so that someone is in charge of leading a guy with a specific communication channel, in addition, you can also assign roles for jobs, to differentiate each job for each employee. Assigning the roles within this platform helps a lot, since each employee will know who they are contacting, you will be able to understand what job position a colleague has in their work area, in addition, they will also be able to know the job position of the other employees incorporated in other chat channels.
3.- The third thing that I like about this platform is the real-time operation, all the messages sent and received within the various Chat channels are received immediately, they are viewed by all the participants of the chat channels. Chat, which works in real time, helps a lot to improve the interaction of all employees, so that they can communicate without any delay in sending or receiving all messages within the communication channels. In addition, all documents or files that are transferred from communication are also displayed in real time, as well as all shared images are displayed in real time.
4.- The fourth thing that I have loved about the platform is its ability to integrate with the vast majority of current software, it is impressive how this platform is able to integrate with services such as Gmail, Google Calendar, Google Keep and many others. These integrations help a lot to get the most out of this platform, we have connected the platform with different software that our company currently uses, in order to get the most out of it. The integration service that it has had with Google Calendar has helped us to share schedules within a calendar, as well as we have been able to share written notes with our work teams thanks to the integration with Google Keep.
5.- The last thing that I like about this platform is its application for mobile devices and how well it works, this application sends immediate notifications when someone has mentioned you within a Chat channel, as well as keeping you informed of each of the changes made in the Chat channels. I love this application very much, I have it on my mobile device to be able to communicate with my work team through the corresponding chat channels.NegativeSlack has provided many features to improve communication within the company, it is important to note that the vast majority of features have achieved a positive result in another company. However, we have also perceived some negative things that are very important to mention about that platform. I will mention them below.
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1.- One of the main negative things about this platform is its terrible integration with the OneDrive service, we currently use this cloud storage service to store various files, but we have noticed that the integration service with this platform is quite terrible, since it is not capable of transferring many files simultaneously between both platforms, as well as the transfer process between both platforms is quite slow, therefore, I recommend that this platform be integrated with another cloud storage service, no with OneDrive, since the performance of pretty bad.
2.- Photos of the negative things of this platform is with respect to the search system. The search system within this platform is quite bad, since it does not show all the results for a specific word search, it is only capable of showing the most recent results to allow users to find more recent conversations. I believe that the search system should be much more optimized, capable of showing all the results of a specific word, so that it helps us find very old conversations.
3.- The third negative thing within this platform is that although communication can be made through text, it is currently not possible to communicate through a group video call with all the participants of a communication team within this platform. Communication through text is quite efficient, you can send and receive messages whenever you want, however, it is very necessary that simply a group video call system to allow the members of a communication channel to talk to each other, you can communicate in one way. much more optimal shape and very good quality. -
Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Slack allows for much broader communication with each participant.
Date: Dec 21 2022SummarySlack has been with our company for several years, we really regret starting to use it, as this platform has been very influential in the process of improving general communication throughout the company. I consider that this platform was quite easy to use, the learning curve is completely simple, in addition, this platform allowed us to integrate and organize each of the employees in different Chat channels, so that they could communicate directly with their team worked. I love the way this platform allowed me to create unlimited Chat channels, plus I loved the fact that I was able to talk to each of my colleagues in each Chat channel in real time, as this allowed me to have a Constant and stable communication with any of the members. I am very happy with the results that I have currently had with Slack, I find it to be a very beneficial platform, the mobile app also works great, which allows you to talk to any of the participants in a Chat channel anywhere in the world. that you are, in addition, you can access the Chat channels of this platform without having to have an Internet connection, therefore, if you need to search for a specific type of message or a file that has been recently shared in each communication channel, You can access the platform without having an Internet connection.
PositiveSlack is a very important platform when it comes to communicating openly within our entire company. I really liked that this platform allowed me to constantly send and receive messages with my entire work team. It was quite beneficial in being able to send receive messages in real time, since each of the messages that I sent during each Chat channel was immediately viewed by each of the participants, which helped me a lot when communicating directly with my team worked. I also like it or what is it that forms you has an excellent file transfer to share them with each of the participants of a Chat channel, this file transfer allows me to upload any type of file without any type of limit, in addition, I can also see how many people have accessed that file that I have shared through each Chat channel. In addition, I was delighted that zapatos does not allow me to access several chat channels immediately to communicate openly with my employees, the work team. It is important to highlight the fact that I can access in a limited way any communication channel in which I am a participant. In addition, this platform allows me to organize each of the channels in which I have been added, to be able to access them much more easily. In general, I really like the platform mainly because it helps me communicate in real time, I liked the way I can organize all the channels, also, I liked the fact that I can transfer files immediately with my team worked.
NegativeThe main drawback that I got which is using the platform in company, is that this platform has a bad word search system, the word search system allows me to search for any type of word in the channels that I have recently added, however , this function does not show all the results, it only shows the most recent results of the word that I have searched for, which affects when obtaining results for a specific search. I also did not like the fact that there is no seven minutes and power system to regulate the number of messages that my employees send in each Chat channel, since this sometimes causes employees to get out of control and write many messages in a way constant, I would like there to be some kind of function to be able to regulate these messages and maintain order in each Chat channel. I also did not like the free version of this platform, since it has limits when it comes to creating various Chat channels, it also has limits on uploading and sharing files, and it also has limits on editing the profile of each of the users, therefore I do not recommend using this free version at all, as it does not allow access to the vast majority of important Slack features.
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Would you Recommend to Others?1 2 3 4 5 6 7 8 9 10
Maintains active and organized work communication.
Date: Sep 08 2022SummaryThis platform has improved in all the communication that we have had in the company, we always had problems with the projects because the thread of the conversation was always lost since we did not keep everything organized, but rather everything went on the fly as we had a conversation after another without thinking about all the problems we were going to have by not having a platform like this one that would order all the conversations for us. We have solved the problem because previously we used the means of communication that was Whatsapp and it was not very efficient, so we had to change the methodology with a more organized chat so that we can find everything without any problem. To discuss things quickly, it is not necessary to create a link or meeting room. You can instantly join any meeting most of the time all required features are supported and user status is reflected, this saves time and is quite informative. Communication with clients has improved by being able to include them in the projects, since they feel part of the entire process and are not left as third parties by randomly informing them how the project tasks are progressing.
Positiveº I can use Slack to chat with my team privately and I can also create channels or join one to start conversations about a project so it facilitates company communication without losing the sense of communication.
º It has a good search engine in which it is easier to search the threads of the conversations when there are many conversations ahead. It is a good function because when there are many issues ahead of a project, sometimes the conversations get diverted and you have to go back to what was previously discussed.
º I love how friendly and intuitive the user interface is. The channels make it easy for me to centralize conversations, take notes and it is easy to set up video call meetings
º The chat has all the features of chat clients, but with certain additional settings that allow easy and useful communication.
º Communication with clients has improved since it allows us to keep them up to date with the projects, thus allowing us to have more transparency when showing the status of the projects in question.
º They allow conversations to be marked by hashtag depending on the topic being discussed, so it can be easier to search without problems when you want to resume an old conversation without losing the thread of the current conversation.Negativeº There are errors or connection losses with the calls made within this platform. This makes me resort to external programs for video calls or calls that have fewer losses to have clearer and more efficient communication.
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º I should create a function that facilitates the way in which private messages of threads are shared because currently this can only be done manually, I mean by this that you have to be copying and pasting all the message that I want to share with other teams of worked.
º Doesn't fully integrate with emails with other platforms, sometimes won't sync or just shows a loading error. This also happens with other storage platforms, there are platforms that do not show the files that I have uploaded and this is necessary if I want to keep everything connected within my company.
º It has problems with alerts, they should improve that aspect because you always have to be testing before starting everything because if we don't realize when we have message alerts with others or the channels in which I am united
º Sometimes the loading times are too slow, you have to wait for it to load all the chats such as private conversations, as well as the channels and this takes time and sometimes it is preferable to leave the desktop computers on to be able to enter the platform faster Slack by desktop.