TSplus Remote Access Reviews

I have used many other remote desktop connectors, but TSplus is by far the most user friendly and easy to use. Sets up in minutes and you are up and running in no time. Their tech support is awesome. With techs like Sylvain, you get your answers and problems solved in minutes. I am sure you can tell, I am happy customer!!!

Sets up in minutes and you are up and running in no time. Licenses are easy to add with regular software updates.

None I can think of. My experience has been flawless.

Overall we like TSplus because it's very easy to use. Also i can use TSplus from any Windows machine. My best wishes for future feature development.

TSplus reduces our technical work. Really good work from the TSplus team's side. I found the Universal Printer setting helped us to print PDFs for the document to our local.

No cons. Waiting for more features. We keep on watching the updates for the upcoming developments.

Very good service design also good support as well.

Very happy to using the TSplus services. Good design also good support as well. Friendly usage. Overall good.

I like security and app assignment page customs design design also good support as well.

Great with execution and running, bad with upgrade. Also "Prevented Threats Not Enabled" on the Simple interface is a mystery though I haven't put in a ticket yet. It pretty much looks like everything is working but the error is perplexing. We just keep it on the advanced interface.

The product is excellent, we've used RDS Knight for a couple of years and expect the same sizes from this product.

The install of TSPlus apparently requires prior products to be uninstalled but the installer does not detect this very fundamental condition, and instead reports a very cryptic error. We wasted hours of time troubleshooting what ended up being a facepalm. Also (though I may have missed it) I saw no indication in any instruction about uninstalling prior products. I'm still surprised by this.

Overall it was a great experience, i am using TSplus support is very great and always helps you if you need them,

Great features and is easy to use. Security features are great and reliable.
The user interface is very easy and professional.

Little bit costly but worth it. server updates need to install every time but it makes the system secure without any problem.

Simply the best alternative to MS RDS or Citrix there is on the market.
It's very lightweight, easy to configure, and very fast.

Administration is super easy to set up even for a novice user.
Fully brandable web portal (in the Web version) also that can be lightweight for either full desktop or published apps over HTTPS or normal MS RDP client.

SSLs are a little tricky to set up. Support has indicated this is to be improved in their product roadmap which is really encouraging.

The software just works and does everything I want on a mix of AWS and in-house servers. It has been a long business relationship between my company and TSPlus and over time I have built good working relationships with them. A key factor for me is that the staff I am dealing with now are the same ones I started with over 10 years ago which is comforting and to me indicates a stable company that will be around as long as I am.

I have been using TSPlus for many years on AWS EC2 Windows Server instances that I use to host business software for my clients and on their in-house servers.
I find it very cost effective, easy to use and I am comfortable that the security package protects the servers from intrusions.
I have been writing business software for over thirty years, but I don't have a lot of expertise in MS Windows Server OS. TSPlus provides all the tools I need to manage the servers in a very easy to use interface.
The remote client and client menu process works well and remote printing from the server back to the client always work reliably.

There are no downsides to using TSPlus.

Using it for now 6 years and up to 30+ users, it's a very good product with an easy way to administrate it.

Easy to use for both users and administrators.
Cost effective and efficient.
Fast answer from support team in case of question, problem.

Few graphic issues when the French text is too long in admin tool and do not fully display (like update information)

Stability, ergonomy, excellent support, far less expensive than other solutions, very easy implementation.
Excellent product and responsive support.

Stability, ergonomy, excellent support, far less expensive than other solutions., very easy implementation.

The remote client is detected as spyware by Spyhunter.

I have been using this product for 5 years and i also provide this solution to our customers and they are quite happy to use TSplus for remote access and printing.

I have been using this product for 5 years. This is the best solution for remote access and printing with security features. Easily you can host your Windows application and work like web or cloud.

Nothing to dislike in this product. Company upgrades this product timely and as per requirements.

Support is a 5 out of 5. One of the top support groups I have worked with lately. Even though most of the questions I have are in multiple parts, the Support Team does not get frustrated answering multiple questions.

Whenever I have a question about TSPlus, support is always there to help and in a very timely manner. I also like that they follow-up to make sure everything is good.

My knowledge of the software is the only negative.

TSPlus has been a great product to provide cloud services and host any ERP application on the internet.
In Stack, it has provided us with great value to provide services to our customers.

TSPlus has been a great product to provide cloud services and host any ERP application on the internet.
In Stack, it has provided us with great value to provide services to our customers.

No as of now.
Does not support old versions and some time don't work on windows 10. Other then this is great product.

It was good experience and the best was customer service; the adviser helped us to solve the problems, the communication was by email and responses were relatively quick. Thanks a lot TSplus Team.

This software allows Remote Access with easy characteristics to use.
We are using this system 2+ years and this software is working very well.

There is not enough information about how to get support with a purchased license.
We are in Colombia, sometimes we can not find info about software in Spanish.

Excellent! Easy installation and configuration, error free operation.

We have installed it on more than 30 of our clients! Support is excellent as well, we have only used it for licensing reallocation issues.

Prices went up recently.

The alternative is to use native Microsoft Remote Desktop. This is possible, but not nearly as seamless as using TSPlus. Features such as their Universal Printer which simplifies printing as compared to MS EasyPrint, and TSPlus Advanced Security to reduce internet based attacks, as well as their application publishing and client management systems make managing servers much easier.

We have a Windows application that we license via a SAAS model. We use TSPlus Remote Access to allow customers to access our Windows application using a web browser, instead of needing to install our application locally. Clients can access the application via Windows machine, Mac, iPad, or any device with a modern web browser. This makes selling our application via a SAAS model possible.

In the past, support was only available via a ticket system, and since the company is based in France, response times were sometimes lengthy due to time zone differences. More recently, support seems offered from a US based office so response times have improved.

Excellent support service. I can easily configure the firewall of the TSPlus Advanced Security Ultimate to tighten the security. I use the TSPlus Remote Access and Advanced Security Ultimate on AWS EC2. I love the universal printer feature because it is always a pain to configure the printer on AWS EC2. The document to be printed is converted to PDF file and can be printed to any printer connected to the local computer; it makes printer configuration on AWS EC2 so much easier.

I have always love their prompt reply from the support. Although we are in different time zone, I can be sure they'll reply my request within a few hours. Because my request was on license activation issue, so it is important it can be resolve asap.

I hope the management of licenses can be improved and easy. I am often confused once I login to the licensing dashboard because I purchased licenses for my different clients.

Great support from a very innovative company. I like the fact that it's possible to licence from small (3 users) to enterprise clients.

Once installed a seamless product that allows user access via HTML5 or RDP.

The TS Plus advanced security is great for restricting access to unwelcome "guests"

I look after multiple TS Plus server/clients so it'd be good to get email notifications when there is an update.

Good application for small businesses, special who have more branches.

Services printing, security, and other services like virtual printer.

On the web access some minor design and HTTP without security.

Best bang for the buck remote desktop software out there. Setup was fast and we didn't have to spend much time training the staff how to use it.

We needed to get everyone working from home - and quickly. It took one weekend to get all ~40 users migrated to a TSplus Remote Access environment.

Licensing was a bit fiddly in our offline testing, but worked fine when we went to production.

The best option on the market by far, compared to all the competitors, with an affordable price and almost no technical problems.

Easy to install and activate (manually).
Almost no technical problem, very easy tech support.
Turns web any software, and enables to access it with any browser on any device.
Decent price compared to competitors.

No monthly payment.
No direct connection between the payment, the installation and the activation of the license (the activation must be done manually).
Additional modules rather expensive.
Many difficulties to migrate from v12 to v14.