What is Upscope?
Now you have the ability to view your users' screens in real time, making the onboarding process smoother and more effective.
Upscope cobrowsing is an innovative tool for interactive screen sharing that requires no downloads, aimed at enhancing user support and onboarding experiences.
1. With just one click, you can observe exactly what your user is experiencing.
2. You have the capability to navigate and interact on their screen using your own mouse.
3. This feature can be utilized instantly during live chat sessions or while on a phone call with the user.
It also integrates effortlessly with platforms like Intercom, Zendesk, and Olark, along with your current phone system, ensuring a seamless experience across various channels. This functionality not only improves user satisfaction but also enhances the efficiency of support teams by facilitating real-time collaboration.
Pricing
Price Starts At:
$18 per user per month
Free Trial Offered?:
Yes
Integrations
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Screenshots and Video
Company Facts
Company Name:
Upscope
Date Founded:
2016
Company Location:
United Kingdom
Company Website:
upscope.io
Product Details
Deployment
SaaS
Training Options
Documentation Hub
Online Training
Support
Standard Support
Web-Based Support
Product Details
Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English
Upscope Categories and Features
Screen Sharing Software
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
Remote Support Software
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
