Top WooCom Made Easy Alternatives

Commerce Layer serves as a flexible ecommerce platform that inherently supports multiple markets and is compatible with various front-end interfaces, including websites, mobile applications, Internet of Things devices, and voice-activated assistants. Businesses and agencies have the option to create exceptional composable storefronts from scratch using our API and developer resources, or they can integrate our multi-market shopping cart and checkout functionalities into their pre-existing online stores, enhancing their overall ecommerce experience. This versatility allows for a seamless shopping journey across diverse platforms, catering to the evolving needs of consumers.

Yodify serves as a comprehensive solution for B2B quoting and e-commerce needs. With access to the Yodify Library, you can quickly enhance your catalog with a wide range of ready-to-use products that adhere to manufacturer specifications from numerous brands. Instead of spending time on catalog creation, you can focus on curation since our dedicated Data Team is available to develop any products you require that are not already in the Yodify Library. Yodify Sites, also known as Satellite Sites, function as an extension of your current online presence, allowing your customers to transition effortlessly into a modern, user-friendly digital catalog that includes full e-commerce capabilities if desired. This platform empowers your clients to self-serve through a variety of features such as configurators, filters, product comparison tools, documentation, and specifications. If you’re considering a complete redesign of your website, Yodify is more than equipped to entirely replace your existing web presence with an impressive, high-performance site. Schedule a no-obligation demo of your personalized Satellite Site, featuring your branding, products, and brands today, and let us showcase the numerous ways in which Yodify can facilitate the growth of your business. Furthermore, our team is committed to ensuring that you receive the support and tools necessary to maximize your e-commerce potential.

Connex serves as a robust ecommerce integration solution that automates and aligns sales, inventory, and accounting information among various systems. Equipped with a sophisticated Rules Engine, it allows businesses to tailor workflows, minimize manual input, and maintain up-to-date financial precision. By optimizing order processing and automating crucial tasks, Connex enables organizations to enhance operational efficiency and reduce expenses. Additionally, the platform includes a user-friendly analytics dashboard that provides insights into sales and inventory patterns, fostering data-informed decision-making for enterprises. Users can also take advantage of a mobile application compatible with both Android and iOS, enabling them to effortlessly oversee and manage their business performance from virtually anywhere, at any time. This level of flexibility ensures that businesses remain agile in a competitive market.

Enhance your business capabilities through our cutting-edge Feed Management and PPC Automation platform. - Consolidate all your product feeds into a single, efficient location. - Utilize a variety of built-in optimization tools to improve product feeds effectively. - Generate and export templates in formats such as XML and CSV for any channel seamlessly. - Develop PPC campaigns tailored to your product feeds for targeted advertising. - Explore a wide range of additional features designed to elevate your marketing strategy.

Octopus Bridge is a cloud-based integration solution designed to facilitate two-way data exchange between physical retail locations and various online platforms. This innovative platform caters specifically to brick-and-mortar businesses that need to have their in-store point-of-sale (POS) systems aligned with e-commerce sites like Shopify, Magento, WooCommerce, BigCommerce, ChannelAdvisor, Amazon, and eBay. By enabling the transfer of POS and ERP data across all e-commerce channels, it effectively eliminates the burden of duplicate data entry. Retailers can synchronize their online and offline sales every few minutes, ensuring up-to-date information across all platforms. A video demonstration is available to explain how the system operates. With a deep expertise in POS to e-commerce integration, Octopus Bridge has earned the trust of numerous top-tier point-of-sale system providers worldwide. This platform also empowers retailers and wholesalers to merge multiple websites into a unified master file, streamlining their operations significantly. In turn, this automation not only accelerates retail processes but also minimizes the potential for errors associated with manual data input, ultimately enhancing overall operational efficiency.

Datech ShopSync primarily focuses on data analysis, product synchronization, category mapping, and order management, but these features become useful only after you create an account and permit the connection between your Shopify store and TikTok Shop. 1. Product Synchronization: Effortlessly align all of your Shopify product listings with TikTok Shop automatically. 2. Category Mapping: Easily link categories from Shopify to TikTok Shop with a single click, ensuring streamlined management of your online assets. 3. Order Management: Facilitate smooth order processing and fulfillment across various channels integrated with Shopify. 4. Data Insights: Leveraging data analysis is essential for making informed decisions that boost sales performance in the TikTok marketplace. By utilizing these functionalities, merchants can optimize their operations and enhance their presence on TikTok.

EZ Digital-T offers a smart solution for coordinating demand and fulfillment processes while seamlessly aligning them with your e-Business strategy. It ensures that online stores and marketplaces are perfectly synchronized with supply chain management, thereby enhancing your multi-channel approach and improving response times to both customers and sales platforms. This cloud-based, easily deployable, and cost-effective tool is particularly well-suited for small to medium enterprises engaged in e-Commerce activities. With EZ Digital-T, you can track sales across your e-Commerce channels, relay data directly to your fulfillment systems, and coordinate seamlessly with delivery services. By integrating an e-Commerce strategy that links online operations with back office and warehouse resources, you will optimize product delivery and inventory management, ensuring that your business runs smoothly and efficiently. Overall, EZ Digital-T empowers businesses to achieve better operational synergy and customer satisfaction.

The ERP Peers' integration tool for NetSuite and Shopify effectively connects the robust capabilities of NetSuite ERP with the dynamic environment of Shopify e-commerce, promoting more efficient and streamlined business operations. Notable features of this integration include real-time data synchronization, which ensures customer information, product listings, orders, and inventory are consistently updated across platforms. Additionally, it offers automated workflows that simplify processes such as order fulfillment, returns, refunds, and financial data management. The tool also enhances inventory control, allowing users to oversee inventory across multiple locations, set reorder alerts, and facilitate stock transfers with ease. Users can benefit from advanced reporting and analysis functionalities that provide valuable insights into sales, inventory levels, and customer behavior. Moreover, customizable settings enable tailored field mappings and integration frequencies to better suit individual business needs. Lastly, the system's scalability and flexibility make it an excellent choice for businesses operating multiple Shopify stores. Overall, this integration tool is designed to empower businesses by optimizing their e-commerce and ERP interactions.

Sync Made Easy streamlines the data synchronization process, enabling users to effortlessly manage and integrate their data within the Salesforce environment. Our solution provides a smooth integration with Salesforce, allowing users to synchronize their data across various platforms with just a few easy clicks, making the entire operation efficient and user-friendly. This innovation not only enhances productivity but also ensures that data remains consistent and up-to-date across all systems.

Unlock your full potential in every aspect of sales, procurement, fulfillment, and back-office operations. Amazon MCF by WebBee simplifies the eCommerce order fulfillment journey across various sales platforms, significantly enhancing the customer experience. It consolidates and automates procedures, minimizing manual input and boosting efficiency, which accelerates order processing and elevates customer satisfaction. With real-time inventory synchronization, businesses can avoid stockouts and overselling, thereby building customer trust. The application is designed to scale with your business, accommodating increased order volumes and complexity seamlessly. By leveraging multiple fulfillment centers, companies can achieve quicker shipping and delivery times, giving them an advantage over competitors. Through the optimization of operational processes, effective inventory management, and the delivery of a smooth customer experience, sellers can uncover growth possibilities, elevate customer satisfaction, and maintain a competitive edge in the ever-evolving market landscape. Furthermore, this approach not only enhances operational effectiveness but also fosters long-term customer loyalty and brand recognition.

Integrate and link Amazon and eBay seamlessly with Shopify, Magento, BigCommerce, WooCommerce, and Ecwid. Experience real-time synchronization of your products, inventory, and orders across platforms. This integration allows you to sell on any Amazon and eBay marketplace globally, directly from your chosen e-commerce platform. Elevate your online sales strategy by leveraging the power of multiple marketplaces while managing everything from a single interface.

We streamline the complex task of bidirectional data integration, allowing your vital business information to be automatically synchronized across major software platforms, thus removing the tedious hours typically spent on manual data entry or inter-departmental coordination. As a result, your Sales, Marketing, Support, and Finance teams can collaborate more effectively and maintain alignment. For businesses engaged in eCommerce, we offer seamless integration with the software tools your team already uses, facilitating two-way communication. Enjoy bidirectional marketing automation integration for your Salesforce sales teams and gain direct insights from your Mailchimp marketing professionals. Moreover, you can take advantage of marketing automation integration designed for your NetSuite sales team alongside Mailchimp, all conveniently accessible via your dashboard. Learn how fitness businesses worldwide are addressing their data integration hurdles by linking Mindbody with Infusionsoft by Keap. Furthermore, integrating Constant Contact with Salesforce enables you to track your marketing performance metrics in real-time. With SyncApps, connecting your Cloud, On-Premise, or Plug-in applications to your CRM, Financial systems, Marketing tools, eCommerce platforms, and more becomes a seamless experience, optimizing your operations for greater efficiency and productivity. This integration not only saves valuable time but also fosters improved collaboration between departments, ultimately leading to enhanced business results and a more agile organizational structure. As you explore these integration solutions, you will find that they empower your teams to focus on strategic initiatives rather than getting bogged down by data management tasks.

eShopSync acts as an essential bridge between eCommerce platforms and Salesforce, providing a wide range of functionalities. This tool significantly improves the management of online stores while also delivering the benefits associated with Customer Relationship Management (CRM) and retention strategies. By utilizing eShopSync, businesses can enhance their store's operations through effective customer support management. The integration with CRM systems allows for precise targeting of customers using accurate data at the most opportune times. In addition, it is instrumental in enhancing sales performance and driving substantial revenue, all while maintaining high customer satisfaction levels. Efficiently managing leads is crucial for boosting sales, and eShopSync allows any inquiries generated during store activities to be converted into leads within Salesforce. Moreover, it ensures that orders are synchronized in real-time with Salesforce, so when an order is made on the eCommerce platform, it is instantly recorded within Salesforce. This seamless connection not only optimizes operational workflows but also cultivates a more effective sales strategy, thus contributing to overall business growth. By integrating these systems, companies can achieve a competitive edge in the market.

The VLC Magento Connector facilitates a seamless two-way integration between Microsoft Dynamics 365 Business Central and your Magento e-commerce website. This connection enables your online store to operate with real-time data, ensuring that information regarding products and inventory is always current and accurate. As a result, businesses can enhance their operational efficiency and improve customer satisfaction.

Enhance your integration efficiency and elevate customer interaction with DCKAP Integrator, a frontrunner in B2B ERP integration solutions. This platform delivers a seamless integration experience that bridges the gap between CRM, ERP, and eCommerce applications. Designed to tackle your everyday integration challenges, the ERP Integration Platform enables distributors to oversee a variety of enterprise business applications from a single location using the DCKAP Integrator cloud platform. Eliminate delays and reduce miscommunications, as you can handle all intricate integrations from one centralized interface. Experience the best in the industry with DCKAP Integrator's comprehensive enterprise integration platform, which serves as an all-in-one middleware solution. It offers a powerful, adaptable, and scalable integration environment, allowing you to control numerous applications from one dashboard while maintaining connectivity. This streamlined approach not only simplifies management but also facilitates the sharing and updating of hardware and software resources efficiently. With DCKAP Integrator, your business can achieve a higher level of operational synergy.

Global multichannel businesses depend on VL OMNI for their eCommerce and ERP integrations, facilitating seamless data flow within their systems as they grow and optimize their operations. Our extensive managed service provides tailored expert consultation for emerging brands, helping them to align their applications with complex business needs. With our flexible and scalable integration solutions, you can effortlessly manage significant data transfers that adapt as your business evolves instead of forcing you to conform to rigid systems. Additionally, you can embed your business rules directly into data transformations, allowing for customization of our integration connectors to fit your specific requirements. Data can be transferred efficiently in a multipoint, bidirectional manner that aligns with your operational demands, while data aggregation and consolidation across all sales channels occur without friction. By harnessing real-time insights and actionable business intelligence, you can maintain an outstanding customer experience throughout every interaction point. This dedication to improving visibility and usability not only drives operational excellence but also empowers businesses to excel in a highly competitive environment. Ultimately, VL OMNI positions companies to navigate the complexities of modern commerce effectively.

The emergence of e-commerce and multi-channel retail creates substantial opportunities for growth for both businesses and IT professionals. This expansion not only boosts sales figures but also increases brand awareness and opens doors to new markets, whether they are global or niche. Nevertheless, the surge in both online and offline order management systems can result in the challenge of duplicate data entry, leading to complex and potentially risky management situations. E-connector addresses this issue by effectively integrating all data and management tasks between your commercial management system and your e-commerce platform. No matter which commercial management software or e-commerce CMS you utilize, E-connector guarantees dependable and secure synchronization. It includes a "turnkey" setup for the most widely used software and additionally functions as a toolbox for a variety of other ERP and CMS systems. Furthermore, E-connector enables the automation of data flows based on your desired intervals, contributing to a more streamlined operation that can be tailored to your business requirements. This solution not only improves efficiency but also minimizes the likelihood of errors that often accompany manual data processing. Ultimately, adopting E-connector can lead to a more cohesive and productive business environment.

eBooster is an intuitive software solution that enables effortless synchronization of your Shopify orders, inventory, and products with TikTok, all while saving you both time and money. This platform provides Shopify merchants with timely assistance and affordable options to seamlessly start selling on TikTok Shop. Among its features are: - The ability to connect multiple TikTok shops from various markets. - Simple Product Synchronization: Effortlessly sync product details and bundles to TikTok. - Real-time Inventory Management: Customize quantity settings, thresholds, and warehouse locations for efficient inventory synchronization. - Smooth Order Synchronization: Automatically categorize TikTok orders, including samples and gifts. - Expert support readily available: Enjoy dedicated human assistance to guarantee a smooth operational experience. With eBooster, expanding your online business across platforms becomes a hassle-free endeavor.

WebBee has developed MapMyChannel, an outstanding multichannel eCommerce integration platform designed to streamline operations and promote rapid business expansion. By automating crucial processes like order management, inventory oversight, and fulfillment, it effectively reduces both time consumption and potential errors. With its seamless integration features and smart automation, MapMyChannel enables eCommerce businesses to handle intricate operations efficiently through a single, intuitive interface, allowing them to focus on enhancing their market presence and sustaining a competitive advantage. Moreover, it encompasses a diverse array of functionalities such as multi-channel integration, inventory control, and real-time data synchronization, ensuring that companies can refine their operations successfully. This all-encompassing platform also includes tools for managing shipping logistics, generating comprehensive reports and analytics, and overseeing product listings, making it an essential resource for any eCommerce retailer aspiring to succeed in a fast-paced market environment. Furthermore, the platform’s user-friendly design and robust capabilities make it accessible to businesses of all sizes, ensuring that even those with limited technical expertise can leverage its full potential.

Discover the remarkable capabilities of SyncSpider, an advanced solution designed for effortless data synchronization among numerous platforms. By automating processes and minimizing the risk of human error, SyncSpider enhances your operational efficiency, ensuring that data like contacts, support tickets, and product information is consistently updated across your digital ecosystem. Elevate your e-commerce experience with SyncSpider’s distinctive integrations, which not only link online stores and marketplaces to your ERP system but also manage and synchronize customer information across various platforms. Choose from our cost-effective annual plans to drive your business towards a new era of enhanced productivity and operational coherence. Additionally, with SyncSpider, you can focus more on strategic growth while we handle the intricate details of data management.

Effortlessly integrate with any platform to achieve a holistic view of your business operations. Our robust collection of APIs for both reading and writing eliminates the need for complicated transformations, mapping, or data stitching, allowing you to gain a detailed perspective of your company's commerce and accounting information with ease. You can quickly and uniformly access data from various sources, which is kept up-to-date and readily accessible through Rutter's event-driven webhooks. While developers manage the technical aspects, your users benefit from a simple interface that connects seamlessly with Rutter. Our platform is built for scalability, accommodating 200,000 simultaneous commerce and accounting connections and processing a staggering 2 billion transactions. Furthermore, with 6 million webhooks activated each day, you can rely on the strength and reliability of our infrastructure. Leverage your sales and inventory insights to facilitate financing, working capital, and lending opportunities, while also providing real-time credit solutions for banks and card issuers. Additionally, our platform improves payment data management for effective reconciliation and fraud prevention, while also enhancing eCommerce data for thorough due diligence and successful brand oversight. Experience a solution that evolves in tandem with your business requirements, ensuring you remain ahead in a competitive market.

nChannel offers a powerful integration tool that facilitates seamless data synchronization among your ERP, POS, eCommerce, and 3PL systems. By integrating these platforms, you can effectively remove the need for manual data entry between your eCommerce and POS, as well as ERP and 3PL systems. Known as Cloud-based SaaS Software, nChannel is a cloud-native platform designed to link your various endpoint systems. Our solutions come pre-built and are configurable to connect with your current systems through open APIs or SFTP for efficient data synchronization or automation of vital business processes. Discover how our integration can transform your operations. By minimizing data processing times and reducing the potential for costly errors, you can enhance your overall operational efficiency. Ultimately, this leads to delivering consistent customer experiences, which not only drives revenue but also instills the confidence necessary for exploring new sales channels and expanding your market reach. Embrace the future of integrated systems and watch your business thrive.

Endpoints can be adjusted to facilitate a seamless two-way synchronization between applications, eliminating the necessity for any migration. This capability ensures that all connected applications maintain a unified data perspective, enhancing the user experience across various platforms. Whether you're managing hotels, restaurants, spas, accounting, or research, we can accommodate your needs with our extensive integration options. If it exists, we can integrate it. With thousands of pre-existing connectors at our disposal and the ability to swiftly create new ones using our cutting-edge Assembly Editor®, we are able to provide comprehensive integrations at a pace unmatched by competitors. System integrators are also available to assist in designing the architecture of your integration, automating processes, training personnel, and managing the entire integration project from start to finish, ensuring a smooth implementation. This collaborative approach not only streamlines the integration process but also promotes long-term sustainability and efficiency across your operational framework.

Quickly link various applications through our broad array of pre-existing connectors, which allows for the effortless upgrade of legacy systems as your organization grows. Oversee all your integrations from a single dashboard, where you can easily schedule data syncs and address any problems that may arise. The Patchworks platform is tailored to meet your business requirements, providing a combination of ready-made solutions and custom integration options, ensuring you possess the essential connections for all aspects of your operations. Seamlessly move data between your eCommerce platforms, ERP systems, warehousing, logistics, finance, EPOS, and marketplace solutions. With our dedicated account managers and expert support team ensuring an impressive 99.99% uptime, we are devoted to keeping your operations running smoothly at all times. Beyond that, Patchworks BI offers a consolidated view of your entire business, delivering insights ranging from top basket pair analysis to the identification of refund discrepancies across different systems. Utilizing Patchworks BI not only saves valuable time but also boosts sales and supports your business's expansion efforts. Additionally, you can easily export customer lists based on their purchasing behaviors and categorize those who regularly use discount codes for more effective marketing campaigns. This all-encompassing strategy enhances customer interaction and optimizes operational efficiency, paving the way for future success. Overall, our platform ensures that you are always equipped to tackle the evolving challenges of your business landscape.

Our mission is to create cutting-edge tools that enable businesses to optimize their management practices effectively. The solutions we provide are customized to help organizations function with enhanced speed, intelligence, and efficiency. We concentrate on delivering specialized services to B2C companies, especially within the e-commerce sector, where our primary goal is to amplify lead generation for our partners. Maxpho stands out in boosting online sales by offering a distinctive multi-marketplace service! By leveraging Maxpho, you can simplify and improve your digital marketing efforts across all online sales platforms while benefiting from extensive support throughout your use of the software. Start managing your inventory seamlessly across diverse marketplaces and your own e-commerce site with convenience. This intuitive software is crafted to enhance your online visibility, save precious time and resources, and most importantly, significantly boost your sales figures. Additionally, it equips businesses with the agility to respond promptly to market fluctuations, thereby ensuring ongoing growth and competitive advantage. In this rapidly evolving digital landscape, staying ahead of the curve becomes more achievable with the right tools at your disposal.

Maginate enhances the capabilities of marketers aiming to deliver a well-rounded customer experience by effectively merging Marketo features into their Magento storefronts, which enables customized interactions with consumers. This groundbreaking solution is designed to support eCommerce platforms that utilize Magento/Adobe Commerce, facilitating smoother operations and increasing conversion rates. By leveraging Marketo’s strengths, Maginate empowers online retailers to design personalized experiences that truly connect with their audience. The integration allows for the association of an anonymous lead’s behavioral data with established customer profiles, providing valuable insights into the customer journey through the application of Marketo’s Munchkin Cookie. Furthermore, businesses can automate the dispatch of targeted emails to existing customers, keeping them informed about the latest product launches and marketing initiatives, which significantly boosts engagement. This thoughtful strategy not only cultivates deeper customer relationships but also contributes to improved sales conversion rates. Ultimately, Maginate's innovative approach ensures that brands can meet the evolving expectations of their customers effectively.

T-HUB functions as an all-encompassing Order Manager that links your ecommerce platforms with QuickBooks and a range of shipping services, including UPS, FedEx, and USPS. It is designed to work seamlessly with major ecommerce platforms and shopping carts such as Amazon, eBay, Magento, BigCommerce, Shopify, Volusion, and AspDotNetStorefront, providing flexibility for online sellers. The Standard version allows for the straightforward downloading of online orders into QuickBooks, enabling the automatic generation of customers, sales receipts, invoices, payments, or sales orders after a simple configuration based on user preferences. By upgrading to T-HUB Pro, users benefit not only from the importation of online orders into QuickBooks but also from integrated shipping capabilities, which include packing list printing and the ability to enter phone orders. Additionally, T-HUB Advanced encompasses all Pro features and introduces two-way inventory synchronization between QuickBooks and your online store, significantly enhancing inventory oversight. This tool also allows users to monitor their financial health closely, as it provides immediate estimates of gross profit margins upon receiving online orders. Consequently, T-HUB proves to be an essential tool for any ecommerce business aiming to optimize operations and significantly boost efficiency in their workflow. With its robust features, T-HUB empowers retailers to make informed decisions and respond quickly to market demands.

Alumio is a cloud-native, low-code integration solution designed to efficiently link various systems, SaaS applications, cloud services, and data sources, driving digital expansion. It features an intuitive web interface that allows both developers and business users to collaborate, crafting, overseeing, and assessing integrations without the burden of custom coding expenses and complications. Additionally, Alumio caters to developers by offering versatile capabilities for data transformation and the automation of intricate workflows, which serve to lower operational expenses and speed up business operations. Enabling quicker Time-to-Market, Alumio includes ready-made connectors and streamlined data mapping functionalities, enabling swift integration of e-commerce platforms, ERP systems, PIM, CRM, WMS, marketing automation tools, latest AI tools, and even custom endpoints. As an API-driven integration platform, Alumio also helps businesses enable future-proof frameworks like Composable Commerce and the latest AI connectivity standards like MCP. Centralizing all connected systems and data within a secure, ISO 27001-certified cloud environment, Alumio eliminates data silos and ensures compliance with privacy legislation like GDPR. Moreover, in addition to facilitating rapid and adaptable integrations, Alumio assists companies in structuring robust ecosystems that can evolve with changing market demands. This comprehensive approach ensures that businesses remain competitive and agile in a fast-paced digital landscape.

NetSuite Connector simplifies the process of establishing data connections between NetSuite, your ecommerce platforms, online marketplaces, and third-party logistics providers. By automating the transfer of data, it allows for a centralized information system that reduces the need for manual data entry, thereby minimizing costly errors and delays. With precise tracking of items across various locations, you can effectively identify reorder points, maintain safety stock levels, and ensure reliable cycle counts. Automated orders can be dispatched to 3PLs, warehouse sites, and suppliers, accelerating the order processing and fulfillment stages. Additionally, automating routine tasks like transaction recording, receivables management, and financial closing not only enhances reporting speed and accuracy but also provides improved oversight of financial resources. This comprehensive approach to automation ultimately leads to a more efficient and responsive business operation.

Implement Punchout on your platform today to effectively cater to B2B clients. By utilizing Punchout Catalogs, B2B transactions can flow smoothly through cXML and OCI connectivity, creating a user-friendly experience that is sure to be appreciated by all. Enhancing your relationship with customers through improved integration can greatly boost your sales results. Punchout Catalogs is compatible with established platforms such as Magento, Shopify, Spryker, and BigCommerce, along with offering a comprehensive B2B solution via PunchOut Express. This integration streamlines communication with clients regarding shopping carts, purchase orders, shipment notifications (ASN), and invoices. Once configured, your clients will have the ability to easily navigate your store and place orders directly from their ERP or eProcurement systems. For suppliers looking to transform any eCommerce site into a punchout-enabled B2B platform, Punchout Catalogs is the perfect solution. Take advantage of the benefits of integrated transactions without requiring IT assistance, courtesy of our intuitive cloud application that supports fast and efficient commerce. Now is the time to seize this opportunity and enhance your B2B sales approach while simplifying the purchasing process for your customers. Ultimately, this innovation will not only streamline operations but also lead to increased client satisfaction and loyalty.