ZEPIC Integrations

Pipedrive is an advanced customer relationship management (CRM) and sales pipeline management tool aimed at assisting companies in monitoring and enhancing their sales workflows. It features automation capabilities, AI-driven sales analytics, and up-to-the-minute reporting to enable businesses to finalize deals more quickly and efficiently. Additionally, with its adaptable workflows, compatibility with numerous applications, and user-friendly design, Pipedrive empowers sales teams of various scales to handle leads, streamline repetitive activities, and assess performance for more informed, data-oriented decisions. This comprehensive platform not only simplifies the sales process but also enhances collaboration among team members, ensuring that everyone is aligned towards achieving common goals.

Square POS is an easy-to-use point-of-sale solution that offers a comprehensive array of features for managing various retail operations. Users can efficiently track inventory and sales, process payments online, and issue digital receipts. This versatile system is compatible with both Android and iOS devices. Notably, Square POS can operate offline by saving transaction data locally, automatically syncing with the cloud once an Internet connection is reestablished. Users can keep track of essential details like product names, pricing, and quantities with ease. Additionally, it includes functionalities such as barcode scanning, discount applications, credit card processing, gift card management, and the ability to handle refunds, making it a valuable tool for businesses of all sizes. With its user-friendly interface and robust capabilities, Square POS is designed to enhance the overall customer experience while streamlining operations.

Zendesk functions as a powerful customer support platform designed to enhance support workflows and elevate the customer experience. It provides a comprehensive set of features, including AI-driven automation, messaging capabilities, live chat options, and customizable workflows, allowing businesses to offer personalized and effective assistance across multiple channels. Additionally, the platform seamlessly integrates with various other applications and delivers real-time analytics, which help organizations make well-informed, data-driven decisions. Suitable for businesses of all sizes—from new startups to large enterprises—Zendesk emphasizes scalability, security, and user satisfaction. By offering such adaptable solutions, it ensures that companies can flexibly modify their customer service strategies to keep pace with changing demands, thereby fostering long-term relationships with their clients. This adaptability is crucial in a fast-evolving market where customer expectations are continually on the rise.

1) Effortlessly enhance customer satisfaction Coordinate interactions across various platforms Provide prompt and reliable customer support through email, phone, chat, WhatsApp Business, and additional social media channels all from a unified interface. 2) Enhance your support staff's efficiency Minimize time spent on tedious and repetitive tasks by utilizing sophisticated automation rules, allowing for quicker resolution of customer inquiries without the need to expand your team. 3) Facilitate smooth self-service options Empower customers to find solutions independently by creating a branded knowledge hub and providing immediate answers through AI-driven chatbots. 4) Monitor your customer satisfaction goals closely Leverage customizable analytics and reports to assess your team's performance, pinpoint issues before they escalate, and ensure you are aligned with your customer satisfaction targets. Support your team's ability to work remotely without interruptions 1) A user-friendly platform that simplifies the onboarding experience, making it accessible for all users 2) A cloud-based solution that allows support agents to work comfortably from their laptops or mobile devices, ensuring flexibility 3) Over 650 innovative applications available for seamless integration, enabling you to establish comprehensive support workflows that cater to your needs. Additionally, this versatility allows for continuous improvement and adaptation of your customer service strategies.

Zoho CRM presents a user-friendly and organized interface enriched with distinctive features designed to enhance the chances of converting leads into customers. Its intuitive dashboard enables users to execute 'macros' that optimize the process of reaching out to leads, while also facilitating the monitoring of sales progress. Additionally, administrators are equipped to oversee missed opportunities and identify top-performing agents, empowering them to make informed decisions that can significantly influence the business through the use of comprehensive sales reports. With these tools at their disposal, businesses can fine-tune their strategies for greater effectiveness.

Oversee your inventory, suppliers, and team operations using a single retail platform. Lightspeed equips you with essential tools for growth and success, including user-friendly POS systems, ecommerce solutions, and sophisticated reporting capabilities. Enhance your operational efficiency and speed up your development with features designed for ease of use, robust payment options, and tailored workflows that simplify tasks for your team. You can rely on retail experts who are dedicated to your success, offering around-the-clock support. By integrating all your sales channels and storefronts, you can deliver a cohesive experience to customers at every interaction. Additionally, customizable reports are readily available, allowing you to gain immediate insights into your team's performance, product metrics, and sales data. With a consolidated POS platform and a payment system that adapts to your growing business needs, you can effectively manage multiple locations. Stay ahead in the dynamic and competitive retail environment by utilizing the latest tools, payment innovations, and integrations. This comprehensive approach not only boosts your current capabilities but also positions your business for future opportunities.

Launch your business today and let your passion propel you forward, while our all-encompassing platform supports you through every step of your entrepreneurial journey. We offer a wide array of essential ecommerce and point of sale resources crucial for effectively starting, managing, and growing your enterprise. Begin by choosing a distinctive name for your business, securing a domain, and effortlessly crafting your brand with our free tools. Take advantage of our integrated platform to engage customers across various channels—be it through your online store, multiple marketplaces, social media, or directly in-person with our point of sale systems. Streamline your marketing strategies with our built-in tools, designed to help you create, implement, and analyze campaigns across platforms such as Facebook and Google with ease. Keep everything organized by using a single dashboard to manage orders, shipping, and payments from anywhere you are located. Gain valuable insights and knowledge that will fuel your growth trajectory. Expand your business's potential by connecting with over 3,200 applications that integrate smoothly with Shopify, ensuring you have all the resources needed for success. With these extensive tools at your fingertips, not only will your business flourish, but you will also be well-equipped to adapt to any changes in the market landscape. Your journey as an entrepreneur is just beginning, and the possibilities are endless.

WhatsApp provides a fast, user-friendly, secure, and free messaging platform that is available on mobile devices worldwide. Tailored specifically for small business owners, WhatsApp Business can be downloaded without any charges, enabling users to create product and service catalogs. Additionally, this platform offers features that enhance customer interaction by automating responses, organizing messages, and allowing for swift replies. Beyond small businesses, WhatsApp also supports medium and large enterprises in managing customer service and sending essential notifications. For more information regarding the WhatsApp Business API, you can check their official site. Prioritizing user privacy, WhatsApp incorporates end-to-end encryption in its latest app versions, ensuring that your private conversations stay confidential. This level of security guarantees that only you and the person you're communicating with can view your messages and calls, preventing access by anyone else, including WhatsApp. Such a commitment to safeguarding your privacy reinforces the importance of secure connections in our increasingly digital world. As users continue to rely on messaging apps, the focus on security and privacy will likely remain a key concern for both individuals and businesses alike.

ActiveCampaign stands out as a premier platform for advanced marketing automation solutions. Serving clients across more than 170 nations, it facilitates tailored marketing efforts, transactional emails, and personalized CRM interactions. With an impressive customer satisfaction score on G2.com, ActiveCampaign leads the way in categories such as Marketing Automation, E-Commerce Personalization, and Landing Page Builders. It is one of the select few software options boasting over 10,000 favorable reviews. Additionally, the platform has earned the title of Top Rated E-Mail Marketing Software from TrustRadius. To allow potential users to explore its features, ActiveCampaign offers a complimentary trial period. This trial enables businesses to experience firsthand the benefits of integrating intelligent marketing automation into their strategies.

Intercom stands out as a premier customer service platform powered by AI, enabling businesses to deliver customized and efficient support across multiple communication channels. Founded in 2011, the company offers a diverse set of tools, including the Fin AI Agent, which provides immediate and accurate responses to customer inquiries at any time. Moreover, its platform features AI Copilot, which supports agents with real-time solutions, alongside AI Analyst, which offers critical insights and recommendations for customer support leadership. Serving over 25,000 organizations globally, including prominent companies like Atlassian, Amazon, and Microsoft, Intercom processes upwards of 500 million messages each month, greatly enhancing customer engagement and operational productivity. Headquartered in San Francisco, and with additional locations in Chicago, Dublin, Sydney, and London, Intercom is dedicated to the ongoing evolution of the customer service sector, ensuring they meet the changing demands of their clients. Their strong emphasis on innovation not only keeps them ahead in the industry but also fosters a culture of growth and adaptability. This commitment to progress is what sets Intercom apart as a leader in customer service solutions.

The premier eCommerce solution designed specifically for WordPress. It stands out as the most versatile eCommerce platform available globally. Begin your selling journey in the United States right now. Tailor your store to fit your vision. WooCommerce empowers American entrepreneurs to market a wide array of products, ranging from high-end mattresses and gourmet cupcakes to kayaking tutorials and artisan jewelry. Online retail success is made possible with WooCommerce, the leading choice for creating an online shop. Explore a vast selection of both free and premium WooCommerce extensions in our official marketplace, featuring popular options such as Stripe, PayPal, and ShipStation to enhance your business operations. With WooCommerce, the possibilities for your online store are virtually limitless.

Chargebee serves as an effective tool for managing subscriptions and handling recurring billing, enabling SaaS companies to optimize their Revenue Operations. It offers seamless integration with top-tier payment processors like PayPal, Braintree, and Stripe. Across various regions, Chargebee facilitates the automation of collecting recurring payments, managing invoicing, handling taxes, and sending email notifications. The platform efficiently oversees essential workflows, encompassing everything from lead generation to financial reporting, thanks to its robust integrations with systems like Salesforce, Quickbooks, Avalara, and Slack. Chargebee Retention stands out as a premier solution designed to help you minimize customer cancellations in alignment with your business requirements. It provides tailored experiences that yield positive outcomes and features mechanisms to mitigate cancellations effectively. Furthermore, you can conduct experiments based on specific customer and subscription characteristics to ensure that the cancellation experience remains both relevant and personalized, ultimately enhancing customer satisfaction.

Magento Open Source offers fundamental eCommerce features that allow you to build a unique online store from the ground up. For those looking for a more all-encompassing eCommerce solution, we recommend our cloud-based Adobe Commerce platform, which provides superior cloud infrastructure and hosting alongside advanced AI-driven merchandising and analytics tools. No other platform gives you the power to create striking and personalized shopping experiences quite like this one. You can leverage a wide array of built-in features, exceptional customization capabilities, and seamless integrations with third-party services. In utilizing our eCommerce solutions, you also gain access to a global network of implementation partners and a vast marketplace filled with extensions, making this an ideal time to turn your commerce dreams into reality. Merging content with commerce is essential to fulfilling customer demands for fluid brand interactions. Additionally, to fully exploit the capabilities of your eCommerce platform, think about enhancing its functionalities with the numerous extensions available in the marketplace, ensuring your store remains competitive and distinctive in a crowded online space. By doing so, you will not only improve user experience but also drive higher engagement and sales.

Judge.me delivers vital product review capabilities for your e-commerce website. You have the option to select your desired email template, enabling Judge.me to effortlessly solicit reviews from both former and current customers on your behalf. Gather feedback through various contemporary marketing channels, including web, email, SMS, and push notifications. Showcase your reviews prominently on your website with features such as the Judge.me review widget, a carousel for reviews, a dedicated page for customer feedback, and much more. Expand the visibility of your reviews by creating a personalized reviews tab on your Facebook page. Furthermore, you can share individual reviews across widely used social media platforms like Facebook, Twitter, Pinterest, and Tumblr. With our user-friendly post editor, you can seamlessly integrate review images and text. You have the choice to either share through our reviews dashboard manually or set up automation rules for added convenience. Rest assured as we automatically embed rich snippets into your review content, boosting your organic search visibility. Integrate reviews across your entire marketing ecosystem, utilizing platforms such as Google Shopping, Klaviyo for email marketing, FOMO, PushOwl Notifications, and Shoelace Facebook Ads for optimal effectiveness. By making use of Judge.me, you can simplify the review collection process, thereby making it easier than ever to cultivate trust and elevate your brand's reputation while engaging effectively with your audience. This streamlined approach not only enhances customer interaction but also contributes to long-term business growth.

Kustomer serves as a comprehensive platform for customer service, empowering brands to deliver outstanding experiences in a landscape that prioritizes customer satisfaction. It consolidates all customer data onto a unified timeline, enabling requests to be received from various sources while maintaining a single discussion thread. The platform's customizable interface facilitates the automation of repetitive tasks, simplifying the customer service process. By providing a complete view of customer interactions, Kustomer enhances the speed and relevance of conversations, reducing the need for redundant inquiries. Agents can seamlessly incorporate customer actions and purchase history from all relevant systems directly into the Kustomer timeline, ensuring that they engage in informed, actionable discussions without the hassle of toggling between different screens. Furthermore, both customers and agents can effortlessly transition between communication channels throughout their exchanges, truly embracing the concept of omnichannel interaction. This capability ensures that agents maintain the necessary context to effectively advance discussions, whether they are utilizing email, chat, voice calls, or social media platforms like Facebook Messenger. Ultimately, Kustomer transforms the customer service experience by making it more streamlined and responsive to the needs of both agents and customers.

Gorgias stands out as the top customer support solution for Shopify, significantly decreasing your initial response time by 30% and automating up to 30% of support tasks. Its robust integration feature enables you to modify or refund Shopify orders directly within Gorgias. Additionally, customers benefit from automated replies using template responses (macros) that include Shopify variables. You can conveniently oversee all customer communications—such as Facebook comments, social media interactions, and emails—consolidated in a single platform. This centralized management of customer interactions streamlines the support process, enhancing efficiency and response times.

LoyaltyLion provides the opportunity to design a fully tailored loyalty program that meets your specific needs. This platform rewards users for a variety of actions, such as leaving reviews, making referrals, completing purchases, and engaging on social media. By implementing personalized loyalty communications, establishing different loyalty tiers, and leveraging loyalty data to enhance future marketing initiatives, businesses can drive increased repeat purchase rates. With its proven track record, LoyaltyLion has gained the trust of numerous ecommerce retailers globally, delivering an impressive return of $15 for every $1 invested in its services. This effectiveness makes it an appealing choice for businesses looking to boost customer engagement and retention.

Leveraging the influence of social proof, more than 30,000 rapidly growing retailers utilize Stamped to cultivate trust through user-generated content, which ultimately enhances social proof and drives sales conversions. By showcasing testimonials from contented customers, businesses can establish consumer confidence and generate an environment of enthusiasm that stimulates purchasing choices. With our innovative in-email review request tool, gathering authentic customer feedback becomes a seamless process for both companies and their patrons. Amplify trust and social validation by displaying your reviews with our custom on-site widgets that emphasize user-generated content on key conversion pages. Distinguish yourself in the competitive landscape by enabling rich snippets for search results and featuring your product ratings in Google Ads and Shopping. Furthermore, capture and showcase visually appealing photo and video testimonials from satisfied customers who highlight your products in real-life scenarios. Connect with your socially conscious audience through our integrated social features, which allow for automatic posting of top reviews on your social media channels, thereby enhancing your brand's visibility and authority. This comprehensive strategy not only strengthens customer relations but also plays a crucial role in driving substantial sales growth, ultimately positioning your brand as a leader in the marketplace. Consistently utilizing these tools can lead to a lasting impact on your overall business success.

Yotpo stands out as the leading eCommerce marketing platform, assisting numerous brands in boosting their direct-to-consumer sales. Our comprehensive platform combines data-driven solutions for customer reviews, loyalty programs, referrals, and SMS marketing. Yotpo enables brands to craft intelligent and more lucrative customer experiences that foster lasting relationships. Additionally, we seamlessly connect with all the essential tools you rely on daily, such as Google, Instagram, and various top eCommerce platforms. By leveraging these integrations, brands can enhance their marketing strategies and optimize their overall performance in the digital marketplace.

Sales representatives operating in dynamic environments require intuitive and readily available tools for their sales activities, which should include quick order entry and accurate reporting features. Customizable catalogs enhance online presentations, allowing for collaboration between sales reps and clients as they can evaluate products and jot down notes while working together on orders. Users have the capability to place immediate orders based on current inventory levels or set up preseason orders, with the option to leverage sales data from previous seasons to promote year-over-year growth. Sales dashboards offer insights from two past periods, facilitating comparative analysis of sales performance across different territories and top-selling products. During the initial rollout of B2B services, sales representatives are provided with training sessions, and they can take advantage of ongoing refresher courses throughout the year to ensure continuous improvement. The platform enables users to efficiently track order statuses and retrieve invoices directly through the portal, which removes the necessity of contacting Customer Service for assistance. Additionally, the system provides direct access to marketing launch materials, social media graphics, and promotional content for products, which can be easily downloaded, thereby enriching the sales experience. This combination of features not only simplifies the sales workflow but also strengthens the connections between sales teams and their customers, leading to more effective partnerships. Ultimately, these tools create a more engaging and productive environment for both sales representatives and their clients.