List of the Top 25 Unified Communications Software for Microsoft 365 in 2026

The Yeastar P-Series offers a comprehensive Unified Communications (UC) solution that unifies voice, video, messaging, and presence into a single, streamlined platform. This integration removes barriers between various communication methods, enabling contemporary teams to transition smoothly among mobile, desktop, and web interfaces while maintaining a consistent experience.

3CX is a versatile, software-driven IP PBX built on open standards that delivers comprehensive Unified Communications straight out of the box. It caters to businesses of all sizes and across various sectors, offering a full suite of features that range from mobility and presence indicators to sophisticated call center functionalities, all at a significantly reduced cost. This platform is particularly well-suited for remote work environments, featuring mobile applications, video conferencing capabilities, and live chat integration for websites. Installation, management, and maintenance of the PBX are straightforward, allowing users to easily handle it themselves on their own hardware, a dedicated server, or via a cloud environment. Alternatively, users can opt for 3CX's hosting services to simplify their setup even further. With its user-friendly design and extensive feature set, 3CX empowers companies to enhance their communication strategies effectively.

Dialpad consolidates all your communication channels into a single platform, merging voice calls, messaging, video conferencing, and team collaboration into a unified cloud solution. Equipped with AI-driven insights and effortless integrations, teams can maintain connectivity, enhance productivity, and stay well-informed, regardless of their location, ensuring a smooth workflow at all times.

You can oversee all your business functions remotely through a single platform. By utilizing dependable voice and video services, along with faxing, messaging, and conferencing capabilities in the cloud, you can enhance productivity and streamline communication. This flexible, all-in-one cloud communication and contact center solution is tailored for small and medium-sized enterprises. Additionally, you have the option to customize your settings and features, ensuring your conference calls operate according to your preferences, with support for up to 100 participants. Our VoIP phone system or hosted PBX serves as a modern alternative to traditional small business phone systems, utilizing your broadband connection to facilitate seamless communication. You can effortlessly share your screen and stream HD video for any meeting size, whether large or small, without the need for downloads. Furthermore, you can send and receive SMS and MMS messages directly online, as well as manage internet faxing directly from your dashboard. Infinite provides the latest VoIP phones, which come fully set up and ready for immediate use; simply turn on your device to start your conversations. With these tools at your disposal, your business can thrive in a connected world.

Thirdlane is a comprehensive multi-tenant communication platform that combines VoIP calling, unified messaging, video conferencing into powerful solution. Designed for both enterprises, MSPs, telecom providers and resellers, it offers unmatched flexibility, cost-effectiveness, and scalability. Highlights: - PBX with advanced call routing, voicemail, and conferencing. - IVR, call queues, recording, and analytics. - CRM integrations with Click-to-Call and caller ID screen pops. - Thirdlane Connect desktop, web, and mobile apps for collaboration. - Flexible choice: cloud-hosted or on-premises. - White-label Who it’s for: - MSPs and UCaaS providers launching branded communications. - Enterprises seeking a customizable phone system with CRM integration. - Telecom providers and resellers looking for modern PBX offerings. Thirdlane delivers a complete, future-proof phone system for organizations that want to unify communications and scale without compromise.

GoTo Connect enhances your business's professional image significantly. As a comprehensive, cloud-based business telephone system, GoTo Connect supports countless organizations across diverse sectors and sizes in elevating their communication methods and attaining enhanced success. The Hosted VoIP service from GoTo Connect offers an extensive array of functionalities that can effectively substitute traditional landline phones, including unlimited voicemail options and automated attendants, making it a versatile choice for modern businesses. With its robust features, GoTo Connect not only streamlines communication but also fosters collaboration within teams, ultimately driving productivity and growth.

Fuze is recognized as the foremost global platform for cloud-based communication and collaboration specifically designed for enterprises. It simplifies the complexities of managing traditional communication systems, guaranteeing outstanding voice clarity and dependable service with unlimited calls to over 110 countries through more than 50 carriers, making it particularly advantageous for businesses with a strong international footprint. With a decade of expertise in assisting clients globally, we provide a strategic framework to enhance the advantages of your Fuze implementation. This all-encompassing application works seamlessly across different locations and devices, offering valuable insights into user engagement, usage patterns, and overall organizational productivity. Elevate your communication strategies with the leading cloud platform that combines unified voice, high-definition video conferencing, real-time messaging, content sharing, and contact center solutions in one comprehensive package, transforming the way teams work together and interact. By adopting Fuze, you not only embrace the future of communication but also unlock the full capabilities of your enterprise, paving the way for enhanced collaboration and efficiency.

A collaborative platform designed for teams to effectively work together and reach their objectives. Equipped with various tools, you and your teammates can engage from anywhere, making it vital to bring together everyone in your organization for empowerment and change, while offering familiar features such as groups, messaging, and video calls. Over 30,000 organizations globally, spanning various sizes, have successfully unified their teams through Workplace, and now you have the chance to be part of this community. Our instant messaging feature allows for both individual and group discussions, permitting communication through text, images, voice, and video with anyone in your organization. If a message is posted in another language, Workplace quickly translates it, aiding your progress toward becoming a truly global business. Groups act as specialized spaces for sharing updates, files, and feedback, providing a more organized and user-friendly alternative to traditional email threads. Moreover, the Org Chart feature allows you to swiftly find colleagues and their team information, helping you minimize the time spent searching for help and maximize your productivity. This interconnected model not only enhances efficiency but also nurtures a dynamic workplace culture that promotes collaboration and sparks innovation among team members. Ultimately, embracing this platform can lead to significant improvements in teamwork and overall organizational success.

VoIPco provides an extensive range of services and an impressive array of features aimed at enhancing your company's telecommunications experience. By utilizing VoIPco, businesses can modernize their phone systems and potentially see a return on investment within 6 to 12 months. You can utilize your telecom services across various devices connected to your IT network, such as desktop phones, mobile devices, and computers. The Unified Communications (UC) system integrates voice, video, chat, and contact center/IVR applications smoothly, leading to significant improvements in communication and overall productivity. Our robust software and services empower you to manage your account effectively while seamlessly integrating our premium cloud communication solutions, ensuring that your business operates efficiently and remains competitive in today's fast-paced environment.

Create a smooth and effective customer experience that effortlessly transitions across multiple channels. Our AI-powered, automation-centric solutions are tailored for everyday applications. Each year, we unveil a host of new features, solutions, and integrations to keep our platform ahead in the realm of customer experience technology and current trends. By prioritizing automation, we significantly improve essential customer service workflows utilizing the capabilities of Talkdesk AI. Yet, the proof lies in our clients’ successes; delve into diverse testimonials that highlight how they have effectively met their customers' needs. Revolutionize your customer service operations with CX Cloud, an all-encompassing suite of enterprise-level applications that seamlessly integrate for customer self-service, omnichannel communication, workforce engagement, employee collaboration, and analytics—all housed within a singular cloud-native system. Delight your agents with an intuitive interface while boosting the adaptability of your contact center by easily modifying every aspect of CX Cloud, from IVR routing settings to the agent dashboard. Additionally, these innovative tools empower you to deliver a consistently outstanding experience for both your team and your clientele, reinforcing the value of exceptional service at every touchpoint.

EveryDay Voip integrates voice calls, video conferencing, meetings, and messaging into a single, dependable PBX platform. Our service is crafted to ensure that you remain connected to your clients from any location globally, allowing you the flexibility to manage your business on your terms. You can easily install our applications on various devices such as tablets, smartphones, or desktops, enabling you to experience high-definition audio and video with effortless one-click operation. Collaboration becomes seamless with features like unlimited SMS, team messaging, and additional tools that enhance communication. Our advanced voice services are not only scalable and secure but also user-friendly. As a prominent provider in the realm of international carrier services, EveryDay Voip delivers top-notch wholesale solutions to communication service providers across the globe, boasting over 1,000 interconnections that serve a diverse range of entities from public telecoms to local VoIP suppliers. By implementing innovative strategies that promote mutual success, we aim to maintain a competitive edge in the industry. Our commitment to excellence ensures that your communication needs are met efficiently and effectively.

UNIVERGE Blue® Cloud Services offers a cohesive and user-friendly unified cloud communications and collaboration experience that brings together people, technology, and communication strategies to support the company's primary goals. The key features include CONNECT (UCaaS), an intuitive and integrated platform designed for enhanced productivity and collaboration; ENGAGE (CCaaS), a secure and customizable Contact Center solution aimed at improving customer interactions; and the EXTEND API, which seamlessly integrates Contact Center and Unified Communications functionalities into daily business applications. Additionally, MEET serves as a powerful meeting tool, offering high-definition audio and video, interactive screen sharing, collaboration features, and advanced A.I. capabilities, while SHARE ensures secure access to the most recent document versions without sacrificing usability. Furthermore, CONNECT BRIDGE allows customers to maximize their investment in NEC phone systems by leveraging cloud-based voice solutions through both desktop and mobile applications. Lastly, the CONNECT+MS TEAMS version is tailored to work alongside Microsoft Teams, further elevating the business communication experience.

Blink serves as a robust employee experience platform aimed at fostering connectivity and engagement among frontline workers through a unified, mobile-first application. The platform boasts an easy-to-navigate news feed that delivers company updates, secure messaging capabilities for instantaneous communication, and a centralized hub for retrieving vital documents, policies, and resources. In addition, Blink incorporates digital forms to facilitate smoother workflows and effective data gathering, along with seamless single sign-on (SSO) features for convenient access to various workplace tools. By optimizing communication channels and improving accessibility, Blink enables organizations to enhance collaboration and engagement within their workforce. Its user-friendly design guarantees that employees remain informed, engaged, and efficient, regardless of their work environment. Ultimately, Blink transforms the way organizations interact with their employees, fostering a more connected and motivated workforce.

A comprehensive cloud-based solution provides a range of communication tools, including voice, fax, text messaging, and both audio and video conferencing, which significantly boosts employee productivity whether they are at their desks or telecommuting. This platform facilitates seamless connectivity across various devices such as smartphones, tablets, softphones, or desktop IP phones, thus enhancing customer interaction capabilities. By consolidating calls through a single phone number, organizations can more efficiently direct incoming inquiries to the right team members, simplifying the process for clients trying to connect. The system also comes equipped with features like instant local numbers, toll-free lines, internet faxing, and customizable services based on the time of day. Moreover, it integrates video meetings and collaborative online tools, allowing businesses to bypass the usual expenses related to maintenance, software upgrades, installation, and support that come with conventional systems. This intuitive communication platform allows companies to prioritize customer service over juggling multiple communication tools and channels. With the option to maintain up to three unique business numbers—one primary local number, one toll-free number, and an additional local number specifically for faxing—organizations can significantly enhance their availability and outreach. Ultimately, this cohesive service not only streamlines communication but also contributes to improved overall operational effectiveness, allowing businesses to thrive in a competitive landscape. Additionally, as teams become more mobile, the flexibility provided by this platform is essential for adapting to modern work environments.

Discover a reliable and secure solution specifically designed for the needs of your online enterprise. All the essentials you require to launch your business are readily accessible. Benefit from an intuitive control panel that simplifies the management of your website. Our experienced support team is always on hand to provide assistance whenever you need it. Additionally, you will have access to a vast collection of pre-configured web applications that are ideal for enhancing your site. By choosing to collaborate with Sherweb, your trusted partner in the cloud, you will be pleasantly surprised by the opportunities that await. Our all-encompassing cloud management platform is crafted to meet the evolving demands of businesses, empowering IT professionals to leverage adaptable solutions backed by top-notch service from dependable experts. With a strong focus on cloud technology, IT professionals can feel confident knowing that our ever-expanding range of innovative offerings has been meticulously selected and vetted, featuring exclusive proprietary software that cannot be found elsewhere. We deliver a solid and sophisticated platform that seamlessly balances time efficiency with savings on costs. In addition, you can streamline and connect almost any process by utilizing our cutting-edge APIs, which guarantees that your operations are both productive and effective. When you partner with Sherweb, the horizon for your online business is not only bright but also brimming with incredible possibilities for growth and success. Embrace the future and let us help you navigate your journey ahead.

We drive human progress through teamwork, connectivity, and advanced communication technologies. Every aspect of business revolves around people, and when tailored technology enhances human creativity, both individuals and organizations flourish. Teams that excel accomplish greater feats, reach higher goals, and experience increased success. Organizations become more agile, efficient, and adaptable to change. Our team is dedicated to simplifying technology and keeping it affordable. Our passion for our work is evident in how we collaborate with you, starting from our initial discussion and continuing with ongoing support after installation. Serving over 30,000 customer locations across more than 65 countries, we provide clear, secure, and scalable global managed services along with sophisticated collaboration and communication solutions. Let's work together to enhance your human potential and foster innovation. By combining our expertise with your vision, we can create remarkable outcomes.

A single call can link all aspects of your business operations. Fusion Connect serves as your Managed Services Provider, delivering comprehensive internet solutions for SDWAN, business VoIP (UCaaS), internet connectivity, secure networking, and various other needs. Their Business VoIP service features Internet-based faxing and softphone capabilities, ensuring compatibility with both Windows and Mac systems, as well as a range of other devices to maximize usability. Additionally, Fusion Connect is dedicated to enhancing your business communication and connectivity experience.

Synkato functions as a comprehensive unified communications (UCaaS) platform designed specifically for modern businesses. It facilitates effortless collaboration by integrating multiple communication channels and tools into one unified interface. Through Synkato, organizations benefit from a cloud-based telephone system that includes a flexible softphone, enabling teams to engage in calls and messaging from nearly any location. This solution not only enhances overall productivity but also improves the quality of interactions among team members and clients. The platform’s Chat+ feature further boosts user participation by supporting discussions in public forums, team collaborations, and private messaging. Moreover, it empowers businesses to create workflows for customer communication through text messages. Synkato also simplifies operations by incorporating video conferencing features, allowing users to easily plan meetings or start impromptu video calls with just a few clicks, accommodating an unlimited number of participants. To top it off, the platform prioritizes customer satisfaction by offering a suite of advanced contact center tools aimed at improving the client experience. In essence, Synkato combines all these functionalities to ensure that businesses can function more effectively while keeping customer needs at the forefront of their operations. This holistic approach ultimately positions Synkato as an indispensable tool for enterprises striving for excellence in communication and collaboration.

The platform is designed for multi-tenancy, enabling clients to incorporate an unlimited number of tenants and extensions within a single instance. Each customer benefits from a customized application interface that meets their individual needs. A comprehensive multi-authorization framework allows for the effortless creation and management of administrators, users, and resellers. With a well-established REST API, all function calls can be performed swiftly and effectively. You can choose to operate your services on a single server or across multiple servers, and you can add or remove them without any disruption to service during server shutdowns. The system's integration with The Hub, alongside customer portals and leading CRM solutions, enhances communication speed and reliability. Our committed support team is available during business hours to offer free technical assistance as outlined in our SLA. The extensive service we offer is specifically designed to cater to the distinct requirements of your business. Furthermore, you have the ability to track all incoming and outgoing calls, regardless of whether they were answered, along with other important metrics. This configuration empowers teams to communicate and collaborate effectively, which ultimately boosts overall efficiency and productivity throughout the organization. By utilizing these features, businesses can ensure a streamlined workflow that adapts to their evolving needs.

UniVoIP's cutting-edge software and solutions enhance productivity, streamline operations, and boost performance, all while adapting to and exceeding the current challenges in business communication. The flagship offering, OfficeConnect™, boasts over 500 features, including PBX, Omnichannel Contact Center, and Unified Communication capabilities, accessible through both private and public networking options within a multi-instance infrastructure. Additionally, UniVoIP provides UniBridge, a robust solution for high-definition audio, video, and web conferencing, which includes features such as screen sharing and meeting logs, complete with timestamps and concise summaries, all without the need for software installation. This comprehensive suite of tools ensures that businesses can communicate effectively and efficiently in an increasingly digital world.

Avaya Cloud Office serves as a robust communication solution that operates entirely in the cloud, merging voice, video, messaging, meetings, and collaboration tools into an integrated platform. It successfully connects in-office, remote, and mobile workers across different devices, ensuring seamless and consistent communication. Featuring capabilities such as business phone lines, voicemail transcription, team messaging, and document sharing, it greatly enhances both productivity and collaborative efforts. Additionally, the platform prioritizes security through advanced encryption and integrates with over 100 business applications, including Salesforce, Office 365, and G Suite, aiding organizations in streamlining their workflows and improving overall effectiveness. Designed to meet the dynamic demands of contemporary enterprises, this versatile solution evolves alongside businesses to maintain relevance in a fast-paced environment. Its user-friendly interface further encourages adoption and maximizes the potential for teamwork and communication efficiency.

Intrado's Operator Connect Connect serves as a certified phone system for Microsoft Teams and is recognized as an official Microsoft direct routing partner. This versatile platform allows users to chat, make calls, and conduct meetings seamlessly in a single interface. For those seeking more commercial flexibility and service in regions not serviced by Microsoft, Operator Connect presents a cost-effective alternative to traditional Microsoft calling plans. Additionally, businesses can utilize their own SIP solutions to enhance international connectivity. With Intrado's cloud-first approach, local gateways can be eliminated, leading to significant savings on costly PRI circuits and ensuring optimal uptime. Furthermore, Intrado is capable of supporting a broad range of services and can integrate effortlessly with existing carrier partners or PBX systems, all without the necessity for new hardware. We also provide licensing options for Microsoft Teams and Microsoft 365, allowing you to explore the full potential of these widely-used business solutions. By leveraging integrated communication solutions, your organization can achieve greater synergy in its operations. To streamline communication, consider adopting a comprehensive suite that consolidates all your calling, collaboration, and contact center needs under one provider. This approach not only simplifies your business processes but also enhances overall efficiency and effectiveness in communication.

Are you tired of telecom and UCaaS providers who seem unresponsive, provide one-size-fits-all solutions, and leave you feeling inundated? We simplify the intricate world of UCaaS by detailing both the pros and cons, helping you make informed choices for your communication needs like calls, meetings, and messaging. Our committed team works tirelessly on your behalf to ensure that you receive exactly what you’re looking for. Experience the freedom that comes with efficient management of your communication technology, even while catering to thousands of users. We handle the entire setup process and are always on hand to offer support when you need it. You deserve the ability to confidently select, implement, and sustain your UC technology, which is exactly what our completely managed unified communications services aim to provide! We partner with you to develop your optimal collaboration solution, assist you during cloud migration, and deliver continual support. With our unified communications software, managing user provisioning is effortless. Easily integrate and manage UC tools and platforms such as Cisco and Microsoft Teams from a single dashboard, allowing you to onboard or offboard users in mere clicks and without stress. Our dedication to your satisfaction drives us to constantly seek out improvements to enhance your experience and ensure your success, making every interaction smoother and more efficient for your organization. Ultimately, we are committed to empowering you in navigating the complexities of modern communication solutions.

Engage effortlessly with anyone in mere moments, participating in discussions, making voice and video calls, sharing files, managing tasks, and taking notes, all from a single, comprehensive platform. With a generous 100 GB of complimentary storage, these vital tools facilitate smooth collaboration with both colleagues and clients alike. You can effectively use private and public Channels to engage in dialogues, share files, track tasks, and organize notes within a built-in Wiki. Connect with anyone from any corner of the globe, thanks to rapid messaging capabilities accessible on web, desktop, and mobile devices. The real-time read receipts feature ensures you are informed when your messages are read by team members and clients. Collaborate securely in Private Channels, where you can invite others using just their email addresses and create as many Channels as you need. Moreover, AirSend allows you to cultivate your own online communities through public Channels, enabling you to set up numerous public spaces and share links for others to join your collaborative efforts. This cutting-edge platform significantly transforms the way you interact, communicate, and achieve tasks collectively, leading to a more productive and connected working environment. Whether for personal projects or professional needs, it offers unparalleled flexibility and functionality to meet your collaboration goals.

We place our clients at the center of all our endeavors, embodying a truly client-centric approach in our organization. Our dedication to ongoing innovation ensures that we deliver solutions that not only boost your current operations but also facilitate your future growth. Whether you're a budding small enterprise or a well-established multinational company, our tailored offerings are designed to meet your specific needs. Updating your Hosted PBX in the Cloud is a breeze; you can make changes from anywhere and see the updates in real-time. Each Virtual Landlines Account comes equipped with our BusinessTalk App, which fosters smooth communication among colleagues, clients, and other contacts. Our platform consolidates a variety of features into a straightforward interface, allowing you to launch training campaigns and execute simulated attacks within minutes. Furthermore, you have the freedom to personalize your templates, landing pages, and simulated attachments, and you can even spoof your own domain to conduct simulations of CEO Fraud attacks, complete with reply tracking to gauge engagement levels. This comprehensive approach not only empowers your organization to effectively defend against potential threats but also enhances overall operational efficiency, reinforcing our commitment to your success. Ultimately, we believe that by equipping you with these advanced tools, we contribute to a safer and more productive business environment.