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What is Aritic Sales?

Not all contacts are the same, and we understand that some can evolve into complex relationships. Aritic Sales provides a flexible and effective solution for establishing connections with diverse types of contacts within the CRM ecosystem. For instance, it allows you to link a contact to an seemingly unrelated enterprise if that connection might speed up the buying process. By using Aritic Sales CRM software, you obtain a holistic 360-degree view at both macro and micro levels, which helps you to recognize various deal statuses, whether they are open, won, or lost, while also setting key milestones, tracking customer interactions, and evaluating conversion chances. You can effortlessly gather new leads from all your channels, oversee customer journeys, monitor real-time updates, and strategically nurture relationships to maintain a strong sales pipeline. This comprehensive set of advanced CRM features is crucial for creating a smooth sales funnel and enhancing the sales cycle, ultimately driving greater efficiency and success. Harnessing these tools not only aids businesses in refining their decision-making processes but also strengthens the bonds with their customers, paving the way for long-term partnerships. Ultimately, the right CRM solution can transform how a business engages with its clientele, fostering loyalty and trust.

What is Aritic Desk?

Aritic Desk delivers real-time performance insights by evaluating different ticket characteristics, the agents involved, time tracking data, and additional metrics. Rather than relying on manual reports to measure your team's effectiveness with each client or agent, you can foster collaboration and enhance teamwork through immediate chat support. Bid farewell to generic responses and pseudonyms, opting instead for genuine interactions with your clients and agents to provide relevant solutions in real-time. The language widget, available as soon as the app is installed, allows both agents and clients to access support in their preferred language, making communication smoother and more effective. Investigate individual profiles in depth by looking into aspects like the number of tickets created, the originator of each ticket, and their current status in the workflow. Use filters to extract targeted insights, such as identifying which agents are responsible for the most ticket generation or exhibit the highest engagement levels. Aritic Desk is equipped with numerous features that are tailored to improve your online customer interactions, ensuring a fluid experience for both agents and clients. By harnessing these sophisticated tools, you can dramatically boost productivity and enhance customer satisfaction while creating a more engaged support environment. Ultimately, Aritic Desk empowers your team to work more efficiently and connect meaningfully with clients.

Media

Media

Integrations Supported

BigCommerce
CallPage
CallRail
ConnectWise Automate
Demio
FullContact
Gmail
Google Analytics
Jotform
Mailchimp Transactional Email (Mandrill)
OneSignal
Pipedrive
Podio
PrestaShop
Pulse CMS
QuickBooks Online
Temenos Transact
X (Twitter)
Xverify
Zoom

Integrations Supported

BigCommerce
CallPage
CallRail
ConnectWise Automate
Demio
FullContact
Gmail
Google Analytics
Jotform
Mailchimp Transactional Email (Mandrill)
OneSignal
Pipedrive
Podio
PrestaShop
Pulse CMS
QuickBooks Online
Temenos Transact
X (Twitter)
Xverify
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Aritic

Date Founded

2015

Company Location

India

Company Website

aritic.com/aritic-sales/features/

Company Facts

Organization Name

Aritic

Date Founded

2015

Company Location

India

Company Website

aritic.com/aritic-desk/features/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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