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What is AryaCare?

AryaCare is a cloud-based AI virtual assistant tailored for small to medium-sized businesses, adeptly handling customer interactions across multiple channels such as phone, WhatsApp, website chat, email, and Telegram. This assistant operates continuously, available 24/7 in 14 languages, and leverages content from a company's website along with any uploaded documents, including PDFs, Word files, or Excel spreadsheets. It efficiently schedules appointments, processes orders or reservations, and escalates requests that need human attention to appropriate staff, complete with a brief summary. Operators have the ability to oversee current conversations via a shared dashboard, where they can also access summaries and formulate responses. Furthermore, AryaCare can confirm pricing, links, and contact details before sending replies to customers. LML Technologies offers customization for each client, with a setup process that typically takes about two weeks and requires no technical skills from the user. This advanced tool is particularly beneficial for clinics, restaurants, retail shops, hotels, and various professional offices, helping them to significantly improve their customer service. As a result, AryaCare not only streamlines operations but also elevates the overall customer experience, making it a crucial tool in a competitive market.

What is Arya?

Arya stands as an innovative AI solution aimed at enhancing business efficiencies, improving customer experiences, and enabling strategic decision-making. Inspired by the analytical genius of Aryabhata, Arya empowers organizations with actionable insights, automated workflows, and predictive analytics to boost productivity and performance across multiple sectors. One of its standout features is the Quality Auditor, which assesses interactions between agents and customers through a detailed scoring system to ensure compliance, effective communication, and accurate training. The Co-Pilot functionality further enhances operations by integrating seamlessly with CRM and IVR systems, delivering real-time summaries and operational guidance to agents during their calls. Meanwhile, the Coaching module provides personalized AI-driven assistance that focuses on improving tone, pronunciation, and soft skills to elevate service quality. Additionally, the Digital Cockpit plays a crucial role in forecasting key metrics like Customer Satisfaction (CSAT) and Net Promoter Score (NPS), while also monitoring workload distribution and supporting data-driven resource allocation for greater operational efficiency. With this extensive array of features, Arya proves to be an indispensable tool for businesses striving to maintain a competitive edge in today’s market. Furthermore, its ability to adapt and evolve in response to changing business needs positions it as a future-proof investment for any progressive organization.

Media

Media

No images available

Integrations Supported

Telegram
WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

€79/month
Chat starts at €79/month and Phone at €149/month, plus VAT. Monthly plans include a 30-day money-back guarantee. One-time activation fees are €490 for Chat and €790 for Phone; annual plans include activation.

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

LML Technologies

Date Founded

2024

Company Location

Italy

Company Website

aryacare.ai

Company Facts

Organization Name

Omind

Date Founded

2020

Company Location

United States

Company Website

www.omind.ai/products/arya/

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Tools

Not specified

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