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What is Autochat?

Revamp your Live Chat strategy to extend beyond traditional customer support functions. While many view Live Chat merely as a means of providing assistance, we encourage a broader understanding of its potential. By interacting with customers in real-time, you can effectively reduce the likelihood of shoppers feeling disoriented or abandoning their carts. Furthermore, you can equip automated systems to address common inquiries promptly. Focusing on users based on their previous interactions and behaviors can significantly improve the personalization of their experience, while automation ensures you are available to engage customers at all hours. This capability allows you to adeptly assist consumers throughout their entire purchasing process. Each interaction is informed by both current session activities and historical transaction data, enabling you to deliver swift answers to their questions. Features like Proactive Messaging, Live Shopper Insights, and Real-time Shopper Journeys are crafted to help identify shopping sessions with the highest revenue potential. Collectively, these powerful tools are presented in an easy-to-use DIY graphical interface that requires no technical expertise. With effortless integration into Shopify, your store can immediately start reaping the rewards of these advanced features, simplifying the process of enhancing customer engagement. The opportunity for boosting your sales is right at your fingertips, ready for you to take advantage of it and transform customer relationships into revenue streams.

What is Aigency?

Aigency functions as a pioneering agentic commerce platform that establishes a parallel version of your store on your personal domain (ai-yourbrand-com), aiming to connect with customers who are guided by AI assistants like ChatGPT, Gemini, Claude, and Perplexity. Rather than merely landing on a static webpage, the incoming visitors are engaged in an interactive dialogue that addresses specific questions related to products, pricing, and sizing, which shoppers and AI systems commonly encounter, ensuring that the shopping experience remains on your site and complies with your established protocols. Operating efficiently in the background, our system consists of agents that meticulously crawl, organize, render, monitor, and facilitate transactions alongside your current store; this eliminates the need for re-platforming or migration, allowing for implementation within just a few days. Furthermore, a comprehensive control and policy engine regulates the functions of these agents, laying down explicit guidelines about their recommendations, what they should steer clear of in responses, and how they guide customers through the purchasing process. Each question addressed by the agent produces valuable demand data that is not accessible to ChatGPT, yielding insights into consumer behavior and preferences. To kick off the process, prospective clients can utilize a free scan at aigency.ai, which identifies where ChatGPT is already directing traffic to their store and reveals what those visitors encounter upon arrival. This initial assessment can prove to be an invaluable resource for businesses seeking to enhance their interactions with AI-driven customers. Additionally, it provides a foundation for strategizing improvements and tailoring the shopping journey to better meet the needs of consumers.

Media

Media

No images available

Integrations Supported

Shopify
WhatsApp

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$1 per month
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Autochat.io

Date Founded

2018

Company Location

India

Company Website

autochat.io

Company Facts

Organization Name

Aigency

Date Founded

2025

Company Location

United States

Company Website

www.aigency.ai

Categories and Features

API Management

Developer Portal
Testing Management
Threat Protection

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

WhatsApp Marketing

Not specified

Categories and Features

Agentic Commerce

Not specified

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