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What is Betty?

Betty operates as an AI-powered call agent that is accessible 24/7, ready to assist customers with inquiries, schedule appointments, and boost sales, effectively serving as a reliable ally for businesses anytime. Designed for seamless integration, Betty can be customized to embody a brand's distinct voice while easily connecting with existing platforms via a no-code API. By streamlining repetitive processes, the system provides instant responses to frequently asked questions, identifies potential leads, and offers tailored follow-ups, thereby enhancing customer engagement and interaction quality. Its flexibility enables Betty to cater to the varied requirements of multiple industries, such as recruitment, real estate, healthcare, hospitality, ecommerce, finance, and many others. In ecommerce specifically, Betty is essential for handling orders, recommending products, and recovering abandoned carts, all aimed at improving sales outcomes. Additionally, as businesses strive for more efficient solutions, Betty's functionality can adapt and expand to meet the evolving needs of the marketplace, ensuring that it remains a valuable resource over time. This continuous growth makes Betty not only a tool for immediate assistance but also a long-term partner in business success.

What is Avaya AI Virtual Agent?

The Avaya AI Virtual Agent is a groundbreaking conversational AI solution that enhances customer interaction by delivering responses that closely resemble human dialogue. By leveraging advanced natural language processing, it effectively addresses inquiries, promotes self-service options, and seamlessly shifts conversations to human agents while preserving the context of the dialogue. Furthermore, the AI assists live agents by analyzing conversations in real-time, offering valuable recommendations and insights that enhance efficiency. With features such as omnichannel support, 24/7 availability, multilingual capabilities, sentiment analysis, and stringent security protocols, this technology enables businesses to refine their customer service operations while significantly improving the overall user experience and satisfaction. As businesses navigate an increasingly digital landscape, the Avaya AI Virtual Agent proves to be an indispensable tool for adapting to changing consumer demands and expectations. Its ability to deliver personalized and effective service makes it a critical asset in fostering long-lasting customer relationships.

Media

Media

Integrations Supported

Avaya Experience Platform

Integrations Supported

Avaya Experience Platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Betty

Date Founded

2024

Company Location

United States

Company Website

usebetty.ai/

Company Facts

Organization Name

Avaya

Date Founded

2000

Company Location

United States

Company Website

www.avaya.com/en/services/ai-virtual-agent/

Categories and Features

Categories and Features

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