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What is BlueFolder?

Elevate your service management experience with BlueFolder, the comprehensive solution crafted specifically for field service providers, maintenance teams, and support organizations. Improve your workflows, enhance customer satisfaction, and increase operational efficiency with our extensive range of features designed for seamless integration. Easily oversee work orders through our user-friendly interface, ensuring that no detail goes unnoticed. Utilize our intelligent dispatch and scheduling tools to effectively allocate resources, reducing downtime while boosting productivity. Strengthen customer relationships with our CRM capabilities, which allow you to monitor interactions and service history for a tailored customer experience. Stay connected and productive with our mobile app, which facilitates real-time collaboration, work order updates, and direct client communication from any location. Manage your assets, equipment, and contracts with ease, while simplifying financial operations through our billing and invoicing features that help you create precise invoices and streamline payment processes to enhance your cash flow. Acquire meaningful insights into your business operations through customizable reports and analytics, empowering you to make data-driven decisions and pinpoint areas that require improvement. Additionally, BlueFolder integrates smoothly with other essential tools, ensuring that your service management ecosystem is cohesive and efficient. With BlueFolder, you can transform your service management approach and unlock new levels of operational success.

What is Aptien?

One comprehensive solution. Infinite possibilities for effective work management await you. With over 50 innovative features, overseeing employees, equipment, contracts, and documents becomes significantly more streamlined. Let's embark on this journey together and make life simpler. Are you in search of an easy-to-navigate and robust work management platform? Look no further! You've discovered the answer! Managing Employee Relations and Human Resources has never been simpler. This platform offers a seamless approach to facilitate team communication and task organization. Our exceptional features are designed to enhance administrative and management practices within your company. With powerful, rapid, and easily accessible tools available from any location, we transform mundane activities into structured, efficient, and clearly defined workflows, ultimately driving productivity forward. Embrace this change and witness the transformation in your work environment.

Media

Media

Integrations Supported

Microsoft Outlook
Google Calendar
QuickBooks Desktop Pro
QuickBooks Online
QuickBooks Online Advanced
Rightworks
Xero

Integrations Supported

Microsoft Outlook
Dropbox
Google Drive
Mailchimp
Microsoft 365
Microsoft Azure
Microsoft OneDrive
Microsoft Power BI
Microsoft SharePoint
SAP Business One
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

$40.00/month/user
Pro - $100 for 2 users then $40 per user per month
Pro Plus - $210 for 3 users then $60 per user per month
Enterprise - $440 for 5 users then $80 per user per month
Free Trial Offered?

Pricing Information

$30.00/month/user
Premium tariff $30.00/month/user minimum of 3 users includes most features. Enterprise tariff needed for on premise solution and corporate branding.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Windows
Mac
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

BlueFolder

Date Founded

2003

Company Location

United States

Company Website

bluefolder.com

Company Facts

Organization Name

Aptien Inc.

Date Founded

2022

Company Location

United States

Company Website

www.aptien.com/en/homepage

Categories and Features

After-Sales Service

Not specified

Asset Tracking

Barcoding / RFID
Location Tracking
Service History

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Scheduling
Work Order Management

CMMS

Asset Tracking
Mobile Access
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Incident Management
Maintenance Tracking
Preventive Maintenance
Residential Properties
Schools
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management

Home Services

Not specified

IT Asset Management

Not specified

IT Management

Scheduling

IT Service

Contract Management
Incident Management
Self Service Portal
Service Reporting
Ticket Management

ITSM

Asset Tracking
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Maintenance Management

Asset Tracking
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Project Management
Resource Management
Time & Expense Tracking

Scheduling

Alerts/Notifications
Appointment Scheduling
Calendar Management
Online Scheduling
Real-time Scheduling
Resource Scheduling
Room Booking Management

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Job Management
Job Tracking
Mobile Access
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Contract Management
Customer Database
Dispatch Management
Job Management
Preventive Maintenance
Recurring Appointments
Scheduling
Task Management

Categories and Features

Business Management

CRM
Employee Management
Inventory Management
Marketing Management
Order Management
Project Management
Purchasing
Scheduling
Training Management
Vendor Management

Contract Management

Buy Side (Suppliers)
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management

Data Governance

Access Control
Data Mapping
Policy Management
Process Management
Roles Management
Storage Management

Equipment Maintenance

Customer Database
Equipment Tracking
Inventory Control
Maintenance Scheduling
Warranty Tracking

ERP

Enterprise Asset Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Warehouse Management

Human Resources

360 Degree Feedback
Applicant Tracking
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Self Service Portal
Training Management

IT Management

Compliance Management
Hardware Inventory
License Management
Patch Management
Remote Access
Scheduling
Software Inventory

ITSM

Asset Tracking
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Maintenance Management

Asset Tracking
Calibration Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Project Management

Agile Methodologies
Client Portal
Collaboration Tools
Customizable Templates
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Traditional Methodologies

Project Planning

Agile Methodologies
Collaboration Tools
Due Date Tracking
Kanban Board
Progress Tracking
Task Management

Risk Management

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
IT Risk Management
Mobile Access
Operational Risk Management
Response Management
Risk Assessment

Task Management

Collaboration
Create Subtasks
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Task Board View
Task Planning
Task Scheduling
Task Tracking
To-Do List View

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