Ambit Reviews & Ratings

Ambit

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 4 out of 5 stars
features 5 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

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What is Boost.ai?

Introducing the most intuitive conversational AI platform that requires no coding and minimal effort, boost.ai stands out with its proprietary self-learning AI, offering a comprehensive set of enterprise-ready features designed for businesses to effortlessly automate and enhance their internal operations. This innovative platform merges deep learning and natural-language processing (NLP) with its unique automatic semantic understanding (ASU) technology, enabling it to effectively interpret and respond to user inquiries through various channels including chatbots, Messenger, Skype, and Slack. Among its numerous offerings are a centralized information hub, authentication management, predefined templates, language detection, conversational voice recording, and much more. Furthermore, by supporting platforms such as Microsoft Teams, Zendesk, and Salesforce, boost.ai allows organizations to analyze customer interaction data, assess quality ratings, and track various metrics, ultimately leading to improved customer engagement and satisfaction. As a result, businesses can not only streamline their processes but also foster meaningful connections with their clients.

What is Ambit?

Ambit is an innovative Conversational Artificial Platform designed to facilitate the creation of smart chatbots or Digital Employees that can engage with customers around the clock via any communication channel. With Ambit's Digital Employees, businesses can automate customer inquiries, which not only accelerates response times but also cuts customer service costs by removing mundane, repetitive tasks. Companies utilizing our platform often report savings of up to 30% in their customer service expenditures. The platform collects a wealth of information regarding customer feedback and concerns, empowering businesses to address their needs effectively—both in the present and looking ahead. Having partnered with numerous globally recognized brands, we are committed to developing and implementing digital employees that enhance efficiency, deliver actionable insights, and optimize customer interactions, ultimately leading to greater satisfaction and loyalty. Our technology not only streamlines operations but also fosters a deeper understanding of customer dynamics, enabling companies to stay ahead in a rapidly evolving market.

Media

Media

Integrations Supported

Twilio
Zendesk
AzureDesk
Freshchat
Giosg
Google
LivePerson
Lucidtech
Puzzel
Sinch
WhatsApp
eGain Chat
eGain Knowledge+AI

Integrations Supported

Twilio
Zendesk
Amazon Web Services (AWS)
Copper
Facebook
Jira Service Management
LinkedIn
Mixpanel
ServiceNow

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Boost.ai

Date Founded

2016

Company Location

Norway

Company Website

www.boost.ai/

Company Facts

Organization Name

Ambit

Date Founded

2017

Company Location

New Zealand

Company Website

ambit.ai

Categories and Features

AI Assistants

Not specified

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Categories and Features

AI Voice Agents

Not specified

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Virtual Assistant

Customer Communications Management

Chat / Messaging
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Knowledge Base
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Real-time Chat
Self Service Portal

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Natural Language Processing

In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Tokenization

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