BrightGauge Reviews & Ratings

BrightGauge

5.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 4 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
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features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is BrightGauge?

Founded in 2011, BrightGauge, a product of ConnectWise, was developed to fill a significant void in the small to medium-sized IT services sector. It offers an enhanced method for clients to retrieve data and oversee their operations more effectively. With BrightGauge Software, users can showcase all their business metrics in a unified interface through the use of gauges, dashboards, and client reports. Currently, over 1,800 businesses around the globe utilize BrightGauge. The software seamlessly integrates with a variety of popular business tools, including ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, and Smileback, making it a versatile choice for many organizations. This broad compatibility ensures that users can streamline their workflows and improve their overall business performance.

What is BrightAI?

BrightAI is a Physical AI and infrastructure intelligence platform designed to give operators continuous visibility into equipment, facilities, and other distributed physical assets. Its Stateful Platform combines data collection, observability, AI models, decision-making, and operational workflows into a single system for managing physical infrastructure. The platform gathers information from sensors, autonomous inspection systems, wearables, connected equipment, and other real-world data sources. BrightAI's observability toolkit includes Stateful Stickers for asset monitoring, autonomous inspection technologies, Stateful Wearables for field environments, and foundation models trained to interpret physical-world conditions. These systems can evaluate acoustic, visual, thermal, vibration, and other sensor signals to detect degradation patterns, defects, leaks, and abnormal operating conditions. In water infrastructure, BrightAI can use sound and vision analysis to detect pipe wall thinning and other conditions associated with potential failures. Electric utility applications include drone-based and edge-AI inspections for defects such as damaged insulators, thermal events, decay, and structural problems. Oil and gas operators can monitor compressors and other equipment using vibration, thermal, audio, and visual signals to identify early signs of performance degradation. BrightAI also supports applications in pest control, manufacturing, and construction, including automated species identification, contamination monitoring, machine-condition analysis, and production-line inspection. By automating portions of physical inspection and routing workers toward issues that require attention, the platform is designed to improve uptime, reduce unnecessary field work, increase worker safety, and support more efficient use of energy and resources.

Media

Media

No images available

Integrations Supported

Accelo
Backup Radar
Basecamp
BizRatings
ConnectWise Automate
Datto Workplace
Digital.ai Continuum
GitHub
Kaseya VSA
MyGlue
N-able N‑central
Network Glue
Paessler PRTG
PostgreSQL
Rev.io PSA
Salesforce
ScalePad Backup Radar
Simplesat
Sophos Intercept X Endpoint
e-automate

Integrations Supported

API Availability

API Availability

Pricing Information

$283 per month
Enterprise: $393 / Month
Enterprise +: $553 / Month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Webinars

Training Options

Documentation Hub

Company Facts

Organization Name

ConnectWise

Date Founded

2011

Company Location

United States

Company Website

www.connectwise.com/platform/business-management/brightgauge

Company Facts

Organization Name

BrightAI

Date Founded

2019

Company Location

United States

Company Website

www.bright.ai/

Categories and Features

Business Performance Management

Ad Hoc Reports
Dashboard
Key Performance Indicators
Scorecarding

Dashboard

Data Source Integrations
Functions / Calculations
KPIs
Private Dashboards
Public Dashboards
Scorecards

Data Visualization

Analytics
Dashboard Creation
Filtered Views

Reporting

Customizable Dashboard
Data Source Connectors
Email Reports
Forecasting
Scheduled / Automated Reports

Categories and Features

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