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What is Broadband Dynamics?

Comprehensive omni-channel software solutions integrate multiple communication methods, including Voice, SMS, WebChat, and various social media platforms. They boast a TCPA-compliant manual dialing system that is enhanced with predictive, progressive, and power dialers. In addition to these features, they provide ACD/queues, capabilities for call and screen recording, sentiment analysis, as well as tailored dashboards and sophisticated reporting tools equipped with automation options. Quality Assurance is embedded in the system, which includes automated call scoring, and is further enhanced with AI-driven solutions for Voice, Chat, and SMS BOTs. Moreover, the platform offers CPaaS for the automated acquisition and management of phone numbers through our carrier network, facilitating seamless connectivity and operational efficiency across all communication channels. This all-encompassing framework empowers businesses to refine their customer engagement strategies and significantly improve interaction quality. As a result, organizations can better meet their customers' needs and drive long-term loyalty.

What is BigmOuth?

Bigmouth, created by Talking Technology, is an all-inclusive solution designed for voice mail and automated phone tree dialing. This award-winning software, paired with a specialized single-line hardware unit, allows for the easy creation of voice mail systems, automatic call routing (Automated Attendant), interactive voice response, and various auto dialing functions. The application generator included in Bigmouth provides options for message alerts, paging systems, and remote access features. With this tool, developers, value-added resellers (VARs), and end-users can efficiently establish message retrieval systems for both internal personnel and external callers, enabling a smooth process for sending and receiving messages. Moreover, Bigmouth includes an auto dialing feature that is particularly beneficial for organizations like clubs, churches, and educational institutions, allowing them to reach out to up to 300 contacts with pre-recorded messages. In addition, the Goldmine Telemarketing Module can be integrated with Bigmouth, further expanding its capabilities to dial an unlimited number of groups, which streamlines communication for organizations that need to engage with large audiences effectively. This versatility makes Bigmouth a valuable asset for any entity looking to enhance its communication strategies.

Media

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Media

Integrations Supported

Debtmaster

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Windows

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Broadband Dynamics

Date Founded

1996

Company Location

United States

Company Website

www.broadbanddynamics.com

Company Facts

Organization Name

Talking Technology International

Date Founded

2007

Company Location

United States

Company Website

www.tti.net/bigmouth/bigmouth.html

Categories and Features

AI Call Center

Not specified

Cloud PBX

Not specified

IVR

Not specified

SD-WAN

Not specified

Categories and Features

IVR

Not specified

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