Bynry SMART360 Reviews & Ratings

Bynry SMART360

5.0 out of 5 stars

Ratings and Reviews 4 Ratings

Total 5 out of 5 stars
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features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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features 0 out of 5 stars
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What is Bynry SMART360?

Bynry's SMART360 Next replaces the separate legacy systems many small and mid-sized utilities still run with one cloud platform. Customer information, billing, payments, meter data management, service and work orders, asset records, a customer self-service portal and reporting share one database. Who it is for: North American water, electric and gas utilities of up to 40,000 accounts, including municipal utilities, cooperatives, investor-owned utilities and water districts. What to expect: 25+ pre-built integrations (payments, smart meters, GIS, accounting), go-live in 20 to 24 weeks, AWS hosting with a 99.9% uptime commitment and SOC 2 Type II controls, and pricing per meter with unlimited users. Customer result: Island Water Authority (35,000 accounts) reached 99% billing accuracy and recovered $3.2M in revenue after switching.

What is AclaraONE?

AclaraONEâ„¢ (One Network for Everyone) is an innovative platform that enhances Aclara's communication technologies by providing a comprehensive suite of solutions aimed at transforming business processes, increasing efficiency, reducing costs, and improving customer satisfaction. Designed to offer actionable insights and essential situational awareness for addressing growing distribution challenges, AclaraONE enables gas, water, and electric utilities to manage their distribution networks with security, reliability, and efficiency. This platform encompasses a wide array of functionalities including billing, network oversight, distribution management, sensors, analytics, and customer interactions, equipping utilities with the necessary tools to effectively monitor, optimize, and elevate their infrastructure operations all from a single interface. By leveraging the advanced, scalable AclaraONE smart infrastructure solution (SIS) software, network operators can act swiftly and efficiently, resulting in enhancements in both technical performance and cost-effectiveness, which ultimately cultivates a more resilient and adaptable utility ecosystem. Consequently, AclaraONE not only addresses existing demands but also strategically prepares utilities for future advancements and opportunities in the industry. This forward-thinking approach ensures that utilities can continuously evolve and meet the ever-changing needs of their customers.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
ArcGIS
Paymentus
Stripe

Integrations Supported

Itron Enterprise Meter Data Management

API Availability

Has API

API Availability

Pricing Information

Annual subscription priced per active meter, with unlimited users. Implementation is priced separately based on your rollout. Every quote is custom-scoped. Built for North American utilities of up to 40,000 accounts.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Bynry

Date Founded

2016

Company Location

Highlands, New Jersey, United States

Company Website

www.bynry.com

Company Facts

Organization Name

Aclara

Company Website

aclara.com

Categories and Features

Meter Data Management

Not specified

Smart Utilities

Not specified

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Customer Management
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Categories and Features

Distribution

Not specified

ERP

Not specified

Meter-to-Cash

Not specified

Operations Management

Not specified

Smart Utilities

Not specified

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