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What is CTRL Commerce?

CTRL Commerce is a cloud-based B2B sales, CRM, and ecommerce platform built to help growing businesses manage complexity with more clarity. The platform is designed for companies that need to connect sales, operations, finance, customer service, product management, and customer-facing workflows in one scalable system. CTRL Commerce integrates with existing ERP systems, allowing businesses to synchronize data, reduce delays, and avoid the inefficiencies that come from disconnected tools. It gives teams real-time visibility into customers, orders, pricing, catalogues, invoices, credit, risk, and performance across every touchpoint. The platform supports B2B ecommerce, CRM, digital marketing, merchandising, personalization, customer service, customer insights, sales team management, sales orders, and reporting. It also includes B2B-specific tools for dynamic pricing, catalogue management, product information management, customer account management, invoicing, credit control, and risk management. CTRL Commerce helps automate manual tasks, streamline internal workflows, and reduce the need for teams to move between multiple systems to complete everyday work. Sales teams can manage accounts, orders, customer relationships, and pricing with better context, while finance teams can monitor invoicing, credit, and risk more effectively. Operations and product teams can use the platform to maintain accurate catalogue and product data, support merchandising, and keep customer-facing information aligned. The AI-driven capabilities help teams make faster decisions, personalize experiences, and improve efficiency across the B2B commerce lifecycle. By bringing ecommerce, CRM, ERP integration, sales management, finance controls, and customer insights into one platform, CTRL Commerce gives B2B companies a clearer path to growth.

What is B2B Portal?

The B2B Portal serves as an advanced cloud-based e-commerce solution meticulously crafted for the complexities of business-to-business interactions, distinguishing itself from generic consumer-focused platforms and enabling companies to move away from outdated and fragmented practices towards a unified digital sales ecosystem. This portal includes a true B2B ordering interface that integrates effortlessly with current systems like ERP and PIM, guaranteeing real-time updates for product details, inventory status, pricing, and orders without the dependency on middleware or the risk of data discrepancies. Consequently, it supports self-service catalogs that feature tiered pricing, customized contract offers, bulk purchasing options, approval workflows, and access controls tailored to different buyer roles. Besides enhancing order management and processing, it also optimizes everyday tasks such as quote-to-cash processes and inventory alignment, significantly reducing mistakes and expediting order fulfillment. Additionally, the platform enables the personalization of workflows and pricing strategies to align with unique business needs while offering comprehensive analytics and reporting tools that provide critical insights into overall operational performance. By leveraging these capabilities, the B2B Portal not only improves operational efficiency but also propels companies toward sustained growth through a revitalized digital infrastructure. This comprehensive approach ultimately positions organizations to adapt to evolving market demands with greater agility and effectiveness.

Media

Media

Integrations Supported

Acomba
Acumatica Cloud ERP
Amazon Seller Central
BigCommerce
Deltek Acumen
Dokan Multivendor Marketplace
Ecwid
Epicor CMS
Infor CRM
Magento
Microsoft Dynamics 365
NetSuite
Odoo
Plex
Proalpha
QAD Adaptive ERP
SYSPRO ERP
Sage 100
Shopify
WooCommerce

Integrations Supported

Acomba
Acumatica Cloud ERP
Amazon Seller Central
BigCommerce
Deltek Acumen
Dokan Multivendor Marketplace
Ecwid
Epicor CMS
Infor CRM
Magento
Microsoft Dynamics 365
NetSuite
Odoo
Plex
Proalpha
QAD Adaptive ERP
SYSPRO ERP
Sage 100
Shopify
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

€1,800 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CTRL Commerce

Date Founded

1999

Company Location

United Kingdom

Company Website

ctrl-commerce.com

Company Facts

Organization Name

SyncSpider

Date Founded

2016

Company Location

Austria

Company Website

b2bware.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Categories and Features

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