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Ratings and Reviews 0 Ratings
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What is CalLite CRM?
The CRM system provides limitless features tailored to accommodate the production demands of a wide range of industries; it serves as a management resource that boosts productivity, reduces project timelines, and automates processes and data management, establishing itself as a comprehensive, user-friendly, and intuitive software option. The CalLite CRM is specifically designed to streamline tasks related to teleselling, telemarketing, scheduling appointments, executing surveys, conducting market analysis, enabling direct sales, managing debt recovery, addressing inbound inquiries, offering customer service, and overseeing documentation with capabilities such as electronic signatures and one-time passwords. Recognized as the most adaptable CRM solution on the market, it is currently in use by over 160 companies around the world, highlighting its broad acceptance and effectiveness in various operational settings. This vast range of functionalities allows businesses to enhance their workflows and boost overall productivity across different sectors, thereby reinforcing the CRM's value in driving business success. Additionally, its comprehensive nature ensures that organizations have the tools necessary to navigate the complexities of modern market demands.
What is 3CLogic?
3CLogic stands out as a premier cloud contact center solution that enhances communication for businesses with their workforce and clientele. This innovative platform is powered by Amazon Web Services (AWS) and provides sophisticated, scalable speech recognition capabilities that seamlessly integrate with major CRM systems like SugarCRM, Microsoft Dynamics, ServiceNow, and SAP. With deployments across five continents, 3CLogic is rapidly expanding its portfolio, catering to a diverse range of Global 2000 clients. The platform fosters digital transformation by enhancing customer experience (CX), boosting operational efficiency, delivering insightful reporting, and incorporating dynamic interactive voice response (IVR), computer telephony integration (CTI), and artificial intelligence (AI) functionalities. As organizations increasingly prioritize streamlined communication and data-driven insights, 3CLogic positions itself as a vital partner in achieving these objectives.
Integrations Supported
Avaya Aura
Cisco Unified Communications Manager
Microsoft Dynamics 365
Microsoft Teams
Observe.AI
SAP Sales Cloud
SAP Service Cloud
SAP Store
Salesforce
ServiceNow
API Availability
API Availability
Pricing Information
€10 per station per month
Pricing Information
Contact for a quote
Supported Platforms
Android
iPhone
iPad
Windows
Mac
Supported Platforms
SaaS
Windows
Mac
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Online Training
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
CalLite CRM
Date Founded
2011
Company Location
Italy
Company Website
www.callite.it
Company Facts
Organization Name
3CLogic
Date Founded
2005
Company Location
United States
Company Website
www.3clogic.com
Categories and Features
AI Call Center
Not specified
AI Dialers
Not specified
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Business VoIP
Call Parking
Call Recording
IVR / Voice Recognition
Ring Groups
SIP Trunking
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Call Center Infrastructure (CCI)
Not specified
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Screen Activity Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
IVR / Voice Recognition
Keyword Tracking
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
IVR / Voice Recognition
Communications
Not specified
Customer Engagement
Analytics
Communication Management
Feedback Collection
Customer Experience
Action Management
Analytics
Dashboard
Multi-Channel Collection
Sentiment Analysis
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Call Center Management
Email Management
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Customer Success
Account Alerts
Communication Management
Customer Engagement
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Power Dialers
Not specified
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Sales Dialers
Not specified
Softphone
Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
VoIP
Voice & Data Integration