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What is Call Simplified?

Call Simplified is a mobile app tailored to help healthcare professionals effectively and securely manage urgent patient communications outside of regular hours. Unlike conventional "On-Call" systems that can be cumbersome, expensive, and outdated, Call Simplified mitigates these issues by offering a more accurate, intuitive, and HIPAA-compliant method for managing calls. Leveraging advanced web-based technology, healthcare providers can alleviate the burden of call handling while also improving patient satisfaction. Our secure application, accessible on both iOS and Android devices, ensures that patient messages reach the right on-call professional, prioritizing the most urgent requests for immediate action. Providers can document and address patient queries efficiently, often without needing to engage in a voice call. Enjoy a more balanced after-hours experience; manage communications without disrupting family dinners or movie nights. Streamline the process by collecting and verifying essential patient information through straightforward online forms or voice prompts, thereby facilitating a smoother experience for both healthcare providers and patients alike. This innovative approach not only enhances efficiency but also fosters better communication and care delivery.

What is 1Call?

To improve the overall experience for patients by refining communication strategies and operational workflows, it is crucial to engage call centers in this process. The representatives at hospital call centers act as a key link between patients and healthcare providers in different departments. Our customized software solutions cater to healthcare institutions of all sizes, effectively tackling the communication hurdles faced by the industry. Organizations that implement our hospital call center services report reduced wait times for callers, more streamlined interactions with on-call staff, and enhanced handling of urgent calls thanks to the capabilities of 1Call software. Furthermore, healthcare professionals gain advantages from our secure messaging system, telehealth options, and smooth EMR integrations, which not only boost operational efficiency but also help minimize alarm fatigue in bustling healthcare settings. By utilizing these innovative tools, hospitals can foster a communication strategy that is not only more responsive but also centered around the needs of patients, ultimately leading to improved satisfaction and care outcomes. This commitment to enhancing communication will pave the way for a more effective healthcare delivery system.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$100 per month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Priority Reply Networks

Date Founded

2015

Company Website

www.callsimplified.com

Company Facts

Organization Name

1Call

Date Founded

1976

Company Location

United States

Company Website

www.1call.com

Categories and Features

Business VoIP

Not specified

Telephony

Not specified

Categories and Features

Appointment Reminder

Not specified

Call Center

Escalation Management
IVR / Voice Recognition
Queue Management
Real-time Chat
Reporting/Analytics

Medical Scheduling

Not specified

Patient Experience

Not specified

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