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What is CallCenterHosting?

CallCenterHosting provides cloud solutions rich in advanced features that play a vital role in driving your business's success. The success of a call center largely hinges on the efficiency of its dialer and its capability to connect with customers effectively. The selection of dialers is shaped by the available agents and the scale of outreach needed. These cloud-based solutions equip agents with vital tools and information to interact successfully with clients. The emergence of cloud technology has transformed the call center landscape, offering innovative solutions that enhance customer service potential through cloud-hosted systems. By leveraging toll-free and virtual numbers, businesses can effectively reach out and market their products or services to potential customers. Ensuring consistent communication with clients is essential for meeting business goals. Organizations are always on the lookout for ways to improve their accessibility, making it easier for customers to reach out for support and assistance whenever needed. In today's competitive market, enhancing customer engagement through advanced communication tools has become more important than ever.

What is Aloware?

Aloware is a comprehensive call center solution that facilitates voice calls, SMS/MMS communication, and seamlessly integrates with leading CRMs. It offers a full suite of tools designed to enhance customer engagement, such as call tracking, sales dialers, and a dedicated contact center. Your team will appreciate having a unified platform for managing all customer interactions effectively. This centralized hub not only streamlines communication but also boosts productivity across your organization.

Media

Media

Integrations Supported

Integrations Supported

Axis LMS
Guesty
Hostaway
HubSpot CRM
HubSpot Customer Platform
LendingWise
Pipedrive
Zapier
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

$7.49 per user per month
Free Trial Offered?

Pricing Information

$35/month
Free trial includes 5 local numbers & 500 local minutes and messages, valid for 14 days
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

CallCenterHosting

Date Founded

2004

Company Location

United Kingdom

Company Website

www.callcenterhosting.com

Company Facts

Organization Name

Aloware

Date Founded

2015

Company Location

United States

Company Website

aloware.com

Categories and Features

Auto Dialer

Not specified

Call Center

Not specified

Cloud PBX

Not specified

IVR

Not specified

Power Dialers

Not specified

Predictive Dialer

Not specified

Sales Dialers

Not specified

Toll Free 800 Number

Not specified

Voice Broadcasting

Not specified

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Contact Management

Activity Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Group Management
Lead Management
Segmentation
Shared Contacts

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Sales Dialers

Not specified

Sales Enablement

Contact Management
Lead Management
Performance Management

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management

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