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What is CallHippo?

CallHippo is an advanced contact center solution designed to facilitate connections with clients. Its user-friendly interface, combined with powerful features and comprehensive reporting, empowers sales and service teams to engage in effective conversations with customers seamlessly. Moreover, CallHippo integrates effortlessly with various platforms, enhancing overall productivity. With a global trust from over 5,000 businesses, it has established itself as a reliable choice in the market. This level of widespread adoption highlights its effectiveness and the value it brings to organizations seeking to improve customer interactions.

What is AccessDirect?

Our telephone systems, which operate in the cloud, enable you to make use of your current phones, so you won't have to learn any new software to get started. We take care of the entire installation process, ensuring that your virtual phone system can be up and running by today. At AccessDirect, we focus on making a positive first impression while effortlessly connecting your customers to your team, no matter where they are, simplifying the experience for you. There are no maintenance demands or unfamiliar software to grapple with; just a streamlined virtual phone service tailored to meet your business goals. Relying on an outdated phone system can detract from your company’s professionalism and negatively affect your customer service standards. Whether you are an independent entrepreneur, a new startup, or an expanding business, we can help you present the same professional image that larger corporate phone systems offer, without the hassle of expensive equipment and complexity. AccessDirect specializes in affordable virtual business phone solutions that are customized to fit your specific requirements. With our services, you can concentrate on what truly counts: enhancing your business growth and effectively serving your clients. Ultimately, our system empowers you to maintain a high level of professionalism and efficiency in all your communications.

Media

Media

Integrations Supported

AppointmentCore
Enthu.ai
Freshdesk
Front
HubSpot CRM
HubSpot Customer Platform
Klaus
Meritto
Microsoft Dynamics 365
OneHash CRM
Outdoo AI
Pipedrive
Qlik Application Automation
Salesforce
Shopify
Slack
Stackreaction
Zapier
Zoho CRM
Zoho CRM Plus

Integrations Supported

AppointmentCore
Enthu.ai
Freshdesk
Front
HubSpot CRM
HubSpot Customer Platform
Klaus
Meritto
Microsoft Dynamics 365
OneHash CRM
Outdoo AI
Pipedrive
Qlik Application Automation
Salesforce
Shopify
Slack
Stackreaction
Zapier
Zoho CRM
Zoho CRM Plus

API Availability

Has API

API Availability

Has API

Pricing Information

$18.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$19.95 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CallHippo

Date Founded

2016

Company Location

United States

Company Website

callhippo.com/

Company Facts

Organization Name

AccessDirect

Date Founded

1997

Company Location

United States

Company Website

www.messagingservice.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Online Fax

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

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