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What is CallMinded?

CallMinded presents a cloud-based AI receptionist designed to meet the needs of small service-driven businesses that struggle with managing incoming calls when their staff are not available. This AI receptionist, known as Josie, employs predefined business information and specific protocols to interact effectively with callers, including crucial elements such as the company's offerings, hours of operation, service areas, greetings, and common inquiries. Josie adeptly collects caller details, determines the intent behind calls, and logs any requests for services or appointments, providing the team with a structured summary for follow-up. During the setup phase, businesses have the opportunity to customize their own guidelines and exclusions, as well as test the call forwarding feature using their current phone numbers. Notably, appointment requests are forwarded to staff for review rather than being automatically approved, allowing businesses to retain authority over their scheduling processes. This cutting-edge solution is particularly beneficial for a range of service providers, such as auto repair shops, home-service contractors, cleaning companies, and pet grooming services, all of which can take advantage of efficient call management and organized follow-up through a user-friendly web dashboard. By harnessing this innovative approach, businesses can significantly enhance their customer service quality while boosting overall operational effectiveness. Additionally, the integration of Josie into their communication strategy can lead to improved caller satisfaction and a more professional business image.

What is 365vox?

365vox functions as an AI-powered virtual receptionist specifically designed for small businesses that need effective call handling in the absence of their staff. This innovative solution interacts with incoming calls, provides answers to common questions, collects information from callers, and can schedule, change, or cancel appointments while prioritizing urgent requests based on set parameters. Teams gain valuable insights through access to call transcripts and summaries, and they receive email notifications after each call. The platform caters to industries like dental offices, real estate agencies, home service businesses, and any organization that relies on appointments or customer inquiries. Additionally, 365vox offers seamless integration with various practice management systems, property management tools, scheduling applications, and customer relationship management software through API connections. Businesses can effectively monitor their call management and analyze call activities via an easy-to-use online interface, ensuring streamlined communication and effective management of client interactions. This versatility makes 365vox an essential tool for enhancing customer service and operational efficiency.

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Integrations Supported

Integrations Supported

Buildium
Dentrix
HubSpot CRM
Open Dental Software

API Availability

API Availability

Pricing Information

Proposed plans are priced in USD before applicable taxes. Essential is $59/month for 100 AI conversation minutes, with extra minutes at $0.55 each; Growth is $109/month for 250 minutes, with extra minutes at $0.49 each; and Pro is $189/month for 500 minutes, with extra minutes at $0.42 each. Paid subscriptions are not active. The free guided trial lasts 14 days or 50 AI conversation minutes, whichever comes first. No credit card is required; AI answering pauses at the trial limit, with no automatic extra-minute charges.
Free Trial Offered?

Pricing Information

$0.75/min
$0.75 USD per conversation minute, billed by the second. No monthly plan, setup fee, or contract is required. A 7-day free trial is offered.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

9511-3148 Quebec inc.

Company Location

Canada

Company Website

callminded.com

Company Facts

Organization Name

365vox

Company Location

Canada

Company Website

365vox.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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