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What is CallMinded?

CallMinded presents a cloud-based AI receptionist designed to meet the needs of small service-driven businesses that struggle with managing incoming calls when their staff are not available. This AI receptionist, known as Josie, employs predefined business information and specific protocols to interact effectively with callers, including crucial elements such as the company's offerings, hours of operation, service areas, greetings, and common inquiries. Josie adeptly collects caller details, determines the intent behind calls, and logs any requests for services or appointments, providing the team with a structured summary for follow-up. During the setup phase, businesses have the opportunity to customize their own guidelines and exclusions, as well as test the call forwarding feature using their current phone numbers. Notably, appointment requests are forwarded to staff for review rather than being automatically approved, allowing businesses to retain authority over their scheduling processes. This cutting-edge solution is particularly beneficial for a range of service providers, such as auto repair shops, home-service contractors, cleaning companies, and pet grooming services, all of which can take advantage of efficient call management and organized follow-up through a user-friendly web dashboard. By harnessing this innovative approach, businesses can significantly enhance their customer service quality while boosting overall operational effectiveness. Additionally, the integration of Josie into their communication strategy can lead to improved caller satisfaction and a more professional business image.

What is AskSiya?

AskSiya Inc., based in Toronto, is the trailblazing firm responsible for Siya, an AI-powered phone receptionist tailored specifically for small businesses. Siya proficiently manages incoming calls at all hours, assisting with various tasks such as processing food orders for restaurants and making reservations for hotels and motels, all while equipping companies with an extensive dashboard that features call transcripts, live order tickets, and confirmation emails. The idea for the company arose from a notable observation: during busy dinner times at a local pizzeria, staff members were overwhelmed and unable to respond to incoming calls, causing potential customers to turn to competitors for their orders. While larger companies often turn to call centers for such challenges, smaller enterprises frequently rely on voicemail, which proves to be an inadequate solution. AskSiya was founded to fill this void, motivated by the belief that no small business should lose out on customers due to missed phone calls. Beyond basic call management, Siya boasts advanced features, including support for over 100 languages with the ability to switch languages mid-call, filtering out robocalls, and facilitating call transfers to employees when needed, all while monitoring real-time room availability for lodging providers. Moreover, the setup is remarkably simple, allowing businesses to get up and running with the service in under 15 minutes, which significantly enhances operational efficiency. This innovative approach not only improves customer satisfaction but also empowers small businesses to thrive in a competitive landscape.

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Proposed plans are priced in USD before applicable taxes. Essential is $59/month for 100 AI conversation minutes, with extra minutes at $0.55 each; Growth is $109/month for 250 minutes, with extra minutes at $0.49 each; and Pro is $189/month for 500 minutes, with extra minutes at $0.42 each. Paid subscriptions are not active. The free guided trial lasts 14 days or 50 AI conversation minutes, whichever comes first. No credit card is required; AI answering pauses at the trial limit, with no automatic extra-minute charges.
Free Trial Offered?

Pricing Information

$29/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

9511-3148 Quebec inc.

Company Location

Canada

Company Website

callminded.com

Company Facts

Organization Name

AskSiya Inc.

Date Founded

2018

Company Location

Canada

Company Website

www.asksiya.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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