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What is CallMinded?

CallMinded presents a cloud-based AI receptionist designed to meet the needs of small service-driven businesses that struggle with managing incoming calls when their staff are not available. This AI receptionist, known as Josie, employs predefined business information and specific protocols to interact effectively with callers, including crucial elements such as the company's offerings, hours of operation, service areas, greetings, and common inquiries. Josie adeptly collects caller details, determines the intent behind calls, and logs any requests for services or appointments, providing the team with a structured summary for follow-up. During the setup phase, businesses have the opportunity to customize their own guidelines and exclusions, as well as test the call forwarding feature using their current phone numbers. Notably, appointment requests are forwarded to staff for review rather than being automatically approved, allowing businesses to retain authority over their scheduling processes. This cutting-edge solution is particularly beneficial for a range of service providers, such as auto repair shops, home-service contractors, cleaning companies, and pet grooming services, all of which can take advantage of efficient call management and organized follow-up through a user-friendly web dashboard. By harnessing this innovative approach, businesses can significantly enhance their customer service quality while boosting overall operational effectiveness. Additionally, the integration of Josie into their communication strategy can lead to improved caller satisfaction and a more professional business image.

What is Biznmotion?

Biznmotion provides a thorough managed AI receptionist service specifically designed for local businesses focused on appointment scheduling. This smart voice assistant is available around the clock to manage incoming calls, gather important details from callers, evaluate their requirements, set appointments, or take messages, and send summaries of leads via text. Moreover, the service can also reply to missed calls through text, handle inquiries via website chat, organize bookings with reminders, and request feedback after services are rendered. Each solution is tailored to fit the business's operating hours, geographic service region, unique services, and escalation procedures, while also allowing for continuous monitoring and refinement based on call assessments. Clients benefit from access to call transcripts and website chat histories through a convenient dashboard, and callers may be transferred to a live representative according to predefined business criteria. Subscription plans are billed on a monthly basis, with the Everything + Voice package offering voice answering capabilities along with 500 voice minutes each month. This arrangement empowers businesses to deliver outstanding customer service while efficiently managing their appointment scheduling processes, ultimately enhancing client satisfaction and operational efficiency. The flexibility and customization provided by Biznmotion ensure that each business can thrive in its specific market environment.

Media

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Media

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Integrations Supported

Integrations Supported

Apple Calendar
Google Calendar
Microsoft Outlook

API Availability

API Availability

Pricing Information

Proposed plans are priced in USD before applicable taxes. Essential is $59/month for 100 AI conversation minutes, with extra minutes at $0.55 each; Growth is $109/month for 250 minutes, with extra minutes at $0.49 each; and Pro is $189/month for 500 minutes, with extra minutes at $0.42 each. Paid subscriptions are not active. The free guided trial lasts 14 days or 50 AI conversation minutes, whichever comes first. No credit card is required; AI answering pauses at the trial limit, with no automatic extra-minute charges.
Free Trial Offered?

Pricing Information

$597/month
Everything + Voice costs $597 per month and includes 500 voice minutes monthly. The plan is month-to-month, with no setup fee or contract, and can be canceled at any time. After the included minutes, calls are still answered and messages are taken, with no extra-minute charges.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

9511-3148 Quebec inc.

Company Location

Canada

Company Website

callminded.com

Company Facts

Organization Name

Biznmotion LLC

Date Founded

2022

Company Location

United States

Company Website

biznmotion.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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