C2CRM Reviews & Ratings

C2CRM

5.0 out of 5 stars

Ratings and Reviews 0 Ratings

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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
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Ratings and Reviews 2 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Calldrip?

Calldrip is a platform designed to enhance how businesses tackle new inquiries, leveraging over a decade of experience to develop a comprehensive suite of sales automation tools that serve thousands of clients globally. By facilitating immediate calls while prospects are still browsing a website, Calldrip significantly boosts the likelihood of conversations between sales representatives and potential customers, yielding increases of up to 900% in engagement rates. This privately-owned and rapidly expanding company is based in Salt Lake City, Utah, and understands that in today's fast-paced digital environment, known as Google Micro Moments, businesses must connect with leads promptly. In addition, Calldrip not only fosters quick engagement but also helps identify and address potential shortcomings within sales processes, ensuring teams can optimize their performance effectively.

What is C2CRM?

Clear C2 recognizes that each business has unique requirements. As a result, C2CRM has been crafted to let you choose the features that best suit your needs. Our CRM solution is not only budget-friendly but also adaptable as your business expands. C2CRM consists of four interchangeable modules that together form a comprehensive CRM package: Customer Service, Sales Automation, and Marketing Automation, all designed to enhance efficiency. At the heart of our offering is the C2CRM Relationship Management module, which serves as the foundation of our system. It encapsulates all the essential logic necessary for managing your business relationships effectively. Equipped with integrated dashboards and reporting tools, you can gain a holistic view of your accounts, contacts, activities, and automated workflows, ensuring that you are always informed and ready to make strategic decisions. This level of insight is crucial for driving growth and improving customer satisfaction.

Media

Media

Integrations Supported

Easyflow
Nekton.ai
Wufoo
Zapier

Integrations Supported

Chatlio for Slack
Docusign
Epicor Eclipse
HubSpot Marketing Hub
Infor CloudSuite Business
Infor SyteLine
JD Edwards EnterpriseOne
Microsoft Dynamics 365
NetSuite OneWorld
QuickBooks Enterprise
RingCentral Automatic Call Recording
SAGE
SAP Adaptive Server Enterprise (ASE)
SYSPRO ERP
Shopify
Workday Extend

API Availability

API Availability

Has API

Pricing Information

$99.00/month/user
Plans are tiered with the number of agents you have on a team. Fundamental features with each package include Rapid Response, call recording, and phone support. Our no-contract pricing plans are flexible to meet any company's needs.

Pricing Information

$37 per user per month
Minimum 10 Users or $370/month (Includes Unlimited Free Support & Training). Monthly Contract.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Calldrip

Company Location

United States

Company Website

www.calldrip.com

Company Facts

Organization Name

Clear C2

Date Founded

1993

Company Location

United States

Company Website

www.clearc2.com

Categories and Features

Appointment Reminder

Calendar Management
Email Reminders
Online Booking
SMS Messaging
Two-Way Messaging

Appointment Scheduling

Appointment Reminders
Calendar Sync
Client Database
Mobile Access
Online Booking
Online Payments
Room Booking Management

Artificial Intelligence

For Sales
Machine Learning
Process/Workflow Automation
Virtual Personal Assistant (VPA)

Business Intelligence

Ad Hoc Reports
Dashboard
Data Analysis
Key Performance Indicators
Performance Metrics
Trend / Problem Indicators
Visual Analytics

Call Recording

Event Triggered Recording
Instant Retrieval
On-Demand Recording

Call Tracking

CRM
Call Recording
Call Routing
Conversion Tracking
Keyword Tracking

Contact Management

Contact Database
Contact History
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation

Customer Engagement

Analytics
Communication Management

Customer Satisfaction

Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Service

Alerts / Escalation
Appointment Management
Surveys & Feedback

Healthcare CRM

Marketing Automation
Patient Communications

Inside Sales

Auto-Dialing
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Lead Capture

Dashboard
Data Extraction
Lead Notifications
Online Forms

Lead Management

Activity Tracking
Lead Capture
Lead Distribution
Lead Scoring
Prospecting Tools
Source Tracking

Machine Learning

Not specified

Marketing Analytics

Dashboard
Performance Metrics
Website Analytics

Marketing Automation

Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence
Website Visitor Tracking

Mobile App Analytics

Channel Attribution
Revenue Tracking

Reporting

Customizable Dashboard
Forecasting
Marketing Reports
Report Export
Scheduled / Automated Reports

Reputation Management

Response Management
Review Generation
Review Monitoring

Sales Force Automation

Call Management
Customer Database
Lead Management
Referral Tracking

Speech Recognition

Audio Capture
Automatic Transcription
Call Analysis
Multi-Languages
Speech-to-Text Analysis
Voice Recognition

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Performance Metrics
Self Service Portal
Surveys & Feedback
Workflow Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Marketing Automation

Not specified

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Territory Mapping

Not specified

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