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What is Canny?

Ensure that you capture every idea without letting them fall through the cracks by utilizing a specialized customer feedback tool that helps you gather, assess, and systematize responses. Determine the most favored features, categorize the feedback according to its significance and segments, and refine your intended use cases. Avoid the pitfall of developing unnecessary features by prioritizing feedback and requests based on their importance. Incorporate these insights into your project roadmap and connect seamlessly with project management platforms like Jira. Once you launch a feature, be sure to follow up with users automatically to maintain an open feedback loop. It's essential to keep your audience informed about your team's activities and to celebrate new feature releases as a way to foster engagement and interest. Regular communication not only strengthens your relationship with users but also encourages ongoing input and collaboration.

What is Beamer?

Effortlessly keep your users informed and engaged with your latest developments. Utilize an in-app notification center, widgets, and a changelog to effectively announce updates and gather valuable feedback. By integrating this feature into your website or app, users can view announcements in a relevant context. Additionally, you can create a public page that reflects your domain, offers a tailored appearance, and is optimized for search engines. Communicate critical updates and news to your site visitors and users, and plan your posts for maximum impact. To boost engagement, incorporate visual elements like images, videos, and animated gifs. Through segmentation, you can deliver targeted notifications, allowing you to create custom segments based on industry and product preferences. This approach enhances the relevance of your messages, leading to improved results. Furthermore, leverage push notifications to re-engage users. By sending web push notifications directly to your audience, you can ensure that they receive your announcements, even when they are not actively browsing your site. This strategy also enables you to gather feedback on your latest updates and news, fostering a more interactive experience. Ultimately, maintaining open lines of communication with your users is key to sustaining their interest and loyalty.

Media

Media

Integrations Supported

Integrately
Pabbly Connect
Zapier
5X
Activepieces
Asana
Azure DevOps
Easyflow
HubSpot CRM
HubSpot Customer Platform
Integry
Jira
Linear
Maven AGI
Microsoft Teams
Nango
Salesforce
Simvoly
Squarespace
WordPress

Integrations Supported

Integrately
Pabbly Connect
Zapier
5X
Activepieces
Asana
Azure DevOps
Easyflow
HubSpot CRM
HubSpot Customer Platform
Integry
Jira
Linear
Maven AGI
Microsoft Teams
Nango
Salesforce
Simvoly
Squarespace
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

$0 per month
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Canny

Date Founded

2015

Company Location

United States

Company Website

canny.io

Company Facts

Organization Name

Beamer

Date Founded

2017

Company Location

Spain

Company Website

www.getbeamer.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Roadmap

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Categories and Features

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