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What is Carelo?

Carelo offers an all-inclusive care management solution tailored for domiciliary care providers across the UK, effectively uniting office staff, caregivers, and families on a single platform. Office teams can efficiently manage schedules and monitor visits, while caregivers have the capability to check in and out using GPS through a mobile application, document care notes, manage medication records (eMAR), and keep care charts updated, all available offline. Families benefit from their own app that allows them to track visits and notes made by caregivers. Key features include electronic call monitoring, a compliance suite called Matrix that supports training, supervision, and spot checks, as well as tools for managing timesheets, holiday tracking, incident reporting, body maps, messaging, and customizable exports. Additionally, Carelo provides Carelo AI, a personalized assistant that leverages the company's specific data, and Live Tracking, enabling real-time monitoring of caregivers’ movements between check-ins and check-outs. Monthly plans begin at £59, depending on the number of active caregivers, and include unlimited user accounts and office logins, along with free data migration and the first month at no cost. This innovative system fosters a seamless connection among all participants in the caregiving journey, ensuring everyone remains informed and engaged. With such comprehensive features, Carelo stands out as a leader in care management solutions.

What is Access Care Planning?

Access Care Planning, formerly referred to as Mobizio, is a comprehensive mobile app tailored for care management that offers entirely digital care plans and forms, electronic medication administration records (eMAR), family and funder access, automated notifications, and visit verification, all within a customizable and user-friendly interface. With a robust library of editable care plans and forms, the application ensures users have easy access to a wide range of helpful resources. The app provides secure access levels that cater to various user roles, such as managers, caregivers, coordinators, and family members, fostering effective collaboration while safeguarding privacy. Users can conveniently access all forms, care plans, and records on both web and mobile platforms, ensuring availability even without an internet connection. The system meticulously tracks all changes made to care records, upholding accountability and transparency throughout the process. Users can also upload documents directly into service user records and receive timely prompts about medication administration for each shift or visit. Furthermore, caregivers have the ability to log when medications are given or explain any missed doses using reason codes and notes for enhanced clarity and compliance. This comprehensive strategy for care management not only boosts the efficiency of service delivery but also significantly improves the accuracy of care provided, ultimately leading to better outcomes for service users. The integration of these features makes Access Care Planning a vital tool for modern care management.

Media

Media

Integrations Supported

Integrations Supported

SynergySuite

API Availability

API Availability

Pricing Information

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Myfinity Ltd

Date Founded

2025

Company Location

United Kingdom

Company Website

carelo.co.uk

Company Facts

Organization Name

Access Group

Date Founded

1991

Company Location

United Kingdom

Company Website

www.theaccessgroup.com/care-management/products/mobizio/

Categories and Features

Home Care

Not specified

Categories and Features

Healthcare

Not specified

Home Care

Not specified

Home Health Care

Not specified

Medication Management

Not specified

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