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What is Carelo?

Carelo offers an all-inclusive care management solution tailored for domiciliary care providers across the UK, effectively uniting office staff, caregivers, and families on a single platform. Office teams can efficiently manage schedules and monitor visits, while caregivers have the capability to check in and out using GPS through a mobile application, document care notes, manage medication records (eMAR), and keep care charts updated, all available offline. Families benefit from their own app that allows them to track visits and notes made by caregivers. Key features include electronic call monitoring, a compliance suite called Matrix that supports training, supervision, and spot checks, as well as tools for managing timesheets, holiday tracking, incident reporting, body maps, messaging, and customizable exports. Additionally, Carelo provides Carelo AI, a personalized assistant that leverages the company's specific data, and Live Tracking, enabling real-time monitoring of caregivers’ movements between check-ins and check-outs. Monthly plans begin at £59, depending on the number of active caregivers, and include unlimited user accounts and office logins, along with free data migration and the first month at no cost. This innovative system fosters a seamless connection among all participants in the caregiving journey, ensuring everyone remains informed and engaged. With such comprehensive features, Carelo stands out as a leader in care management solutions.

What is Aim?

Aim is an innovative online platform tailored for home care management, specifically catering to domiciliary care providers throughout the UK. The platform seamlessly combines care planning, risk assessments, and reviews with advanced features such as electronic medication administration records (eMAR), medication alerts, visit documentation, GPS-enabled check-ins, scheduling tools, and a dedicated mobile application for care staff. For administrative teams, the platform offers the capability to manage client and employee records, handle human resources, oversee training programs, and facilitate billing, payroll, audits, and compliance tracking, while also providing communication tools that include chat, video conferencing, and options for family access. Additionally, the Aim Business Suite enriches the platform by integrating recruitment processes, managing referrals and inquiries, offering marketing solutions, collecting customer reviews, and providing a 24/7 AI receptionist service. This all-encompassing system empowers agencies to coordinate their daily care activities efficiently while simultaneously supporting their growth within a unified interface. Ultimately, Aim not only enhances operational efficiency but also promotes improved communication and management across all aspects of care delivery, ensuring that all stakeholders are well-connected and informed. Through continuous innovation, Aim is positioned to evolve with the changing needs of care providers in the industry.

Media

Media

No images available

Integrations Supported

Integrations Supported

Facebook
Gmail
Instagram
Microsoft Outlook
WhatsApp

API Availability

API Availability

Has API

Pricing Information

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Trial Offered?

Pricing Information

£15/staff/month
Aim Care Manager costs £15 + VAT per active staff member per month; Aim Business Suite costs £20 + VAT per active staff member per month. Plans require at least 10 active staff and a 12-month commitment. Annual billing charges the equivalent of 9 months for 12 months of service. Staff working under 16 hours per week cost £5 + VAT per month. One-time setup costs £250 + VAT for Care Manager or £500 + VAT for Business Suite. Migration costs £950 + VAT for standard service or £1,950 + VAT for full service.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Myfinity Ltd

Date Founded

2025

Company Location

United Kingdom

Company Website

carelo.co.uk

Company Facts

Organization Name

Aim

Date Founded

2025

Company Location

United Kingdom

Company Website

www.weaim.io

Categories and Features

Home Care

Not specified

Categories and Features

Home Care

Not specified

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