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What is CareTime?

CareTime is a flexible software solution hosted in the cloud that works seamlessly on both desktop and mobile devices, specifically tailored for the home health, home care, and consumer-directed care industries. This platform assists users in selecting the most appropriate caregivers by taking into account client needs, preferences, travel distances, hours worked, and caregiver availability. Caregivers receive invitations to accept shifts through text or email, with assignments distributed on a first-come-first-served basis. The system facilitates visit tracking and automatically produces billing and payroll information based on check-in and check-out timestamps. Users can also document visit-related notes and pose questions, while administrators can visualize caregiver assignments and visits on a map interface. Alerts are dispatched for various circumstances, such as missed visits, tardy arrivals, and reduced authorized hours. Moreover, the platform allows for the creation and submission of electronic claims for reimbursements from insurance companies, Medicaid, Medicare, and other sources. Users can quickly generate batch claims from all logged visit data, significantly simplifying the billing process. With its intuitive design, CareTime not only enhances care management efficiency but also improves communication among caregivers, clients, and administrators. This comprehensive approach ensures that all aspects of caregiving are meticulously organized and efficiently executed.

What is Carelo?

Carelo offers an all-inclusive care management solution tailored for domiciliary care providers across the UK, effectively uniting office staff, caregivers, and families on a single platform. Office teams can efficiently manage schedules and monitor visits, while caregivers have the capability to check in and out using GPS through a mobile application, document care notes, manage medication records (eMAR), and keep care charts updated, all available offline. Families benefit from their own app that allows them to track visits and notes made by caregivers. Key features include electronic call monitoring, a compliance suite called Matrix that supports training, supervision, and spot checks, as well as tools for managing timesheets, holiday tracking, incident reporting, body maps, messaging, and customizable exports. Additionally, Carelo provides Carelo AI, a personalized assistant that leverages the company's specific data, and Live Tracking, enabling real-time monitoring of caregivers’ movements between check-ins and check-outs. Monthly plans begin at £59, depending on the number of active caregivers, and include unlimited user accounts and office logins, along with free data migration and the first month at no cost. This innovative system fosters a seamless connection among all participants in the caregiving journey, ensuring everyone remains informed and engaged. With such comprehensive features, Carelo stands out as a leader in care management solutions.

Media

Media

Integrations Supported

Eldermark

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

£59/month
£59/month for up to 15 active carers; monthly plans can be canceled at any time. Prices exclude VAT; the first month is free. Setup and migration are free, and service users and office logins are unlimited. Annual billing saves 20–40%. Optional Carelo AI starts at £39/month and is billed from activation, not included in the free month. Live Tracking starts at £19/month. Add-ons are priced by active-carer band.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Webinars
Online Training
On-Site Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

CareTime

Date Founded

2010

Company Location

Netherlands

Company Website

caretime.us

Company Facts

Organization Name

Myfinity Ltd

Date Founded

2025

Company Location

United Kingdom

Company Website

carelo.co.uk

Categories and Features

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Home Health Care

Billing & Invoicing
Charting
Employee Tracking
Scheduling
Time / Task Reporting

Categories and Features

Home Care

Not specified

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