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What is Chakra Sales CRM?
Chakra Sales CRM is specifically designed for small businesses, facilitating the organization and enhancement of their sales processes. With a user-friendly interface that is both easy to set up and operate, it provides workflow automation that improves efficiency and speed, alongside no-code configurations for self-service customization. This platform not only ensures ease of use but also offers the flexibility and effective automation necessary to elevate productivity and accelerate sales efforts.
Users can seamlessly begin by integrating lead generation sources, connecting their email and calling applications, creating tailored sales pipelines, and establishing reminders and automated tasks. Moreover, teams can configure advanced features such as API or webhook integrations, WhatsApp Connect, calendar synchronization, and lead nurturing workflows with automated lead assignments. The ability to customize layouts, user access, reports, and notifications further empowers teams to tailor the CRM to their specific requirements.
With the trust of over 8,000 users and more than 150 organizations spanning various industries, Chakra Sales CRM significantly enhances revenue through effective management of sales, marketing, and support operations. As a result, it stands as a vital tool for businesses looking to optimize their sales strategies and improve overall performance.
What is Chakra Chat?
Chakra Chat is an official platform for WhatsApp Business API, specifically designed for sales, customer support, and marketing teams.
This platform streamlines communication by utilizing a Shared Chat Inbox for managing all interactions, enabling Template Broadcast Campaigns to reach targeted audiences, and ensuring constant customer engagement through the use of Chatbots and AI Agents.
Focusing on the eCommerce industry, it allows for easy integration with popular platforms such as Shopify, WooCommerce, or Wix, which helps businesses align their product catalogs and transform WhatsApp conversations into sales prospects.
Key features include an automated chat assignment system within the Shared Chat Inbox, the ability to conduct large-scale segmented messaging through Template Broadcast Campaigns, and the implementation of Chatbots and AI Agents for enhanced conversation flow and support.
It also includes eCommerce and Catalog Integration, Lead Management, a Website Chat Widget, and in-depth Reporting & Insights to track delivery rates, read rates, and various chat metrics, along with a Management API for seamless integration with current technology infrastructures.
Moreover, the platform provides API Integration Partner and Agency Partner programs to further improve usability for its users.
Significantly, Chakra Chat maintains no markup on Meta's standard template message fees and accommodates multiple WhatsApp numbers through a coexistence setup, while also offering comprehensive onboarding assistance to ensure a hassle-free implementation process.
This makes it an invaluable tool for businesses looking to enhance their communication strategies and boost sales through effective engagement.
Media
No images available
Integrations Supported
WhatsApp
Exotel
Facebook
Gmail
Google
Instagram
Kaleyra
Knowlarity
Twilio
Integrations Supported
WhatsApp
Exotel
Facebook
Gmail
Google
Instagram
Kaleyra
Knowlarity
Twilio
API Availability
Has API
API Availability
Has API
Pricing Information
$99/All Users/month
Free Trial Offered?
Free Version
Pricing Information
$12.49/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ChakraHQ
Date Founded
2019
Company Location
India
Company Website
chakrahq.com
Company Facts
Organization Name
ChakraHQ
Date Founded
2019
Company Location
India
Company Website
chakrahq.com
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Categories and Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics