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What is ChatBot?

Optimize your customer service processes with ChatBot in just ten minutes, as this platform easily integrates with your existing tools for quick one-click setups. By improving customer satisfaction on a daily basis, its AI and Machine Learning features allow you to continuously enhance your bot by examining past chat interactions. You can create a personalized bot without needing any technical skills. ChatBot also supports your sales initiatives by generating new leads and turning website visitors into paying clients. Experience a 14-day trial of ChatBot's features without requiring a credit card. Suitable for both startups and established companies, ChatBot improves your customer communication and propels your business forward. As your business grows, you can keep refining your operations. Offering 24/7 customer service, it minimizes response times and effectively handles a high volume of inquiries, significantly increasing your team's efficiency. With ChatBot, you guarantee a reliable and excellent experience for your customers at all times, ensuring they feel valued and heard. This consistent engagement can lead to stronger customer loyalty and higher retention rates.

What is Activechat?

A comprehensive conversational AI toolkit designed for customer service teams ensures exceptional service delivery to their clients. Intelligent AI chatbots can streamline repetitive customer service inquiries through advanced visual chatbot builders, significantly enhancing the efficiency of your human staff. With a unified live chat CRM, you can oversee all communication channels—including websites, Facebook, SMS, and Telegram—using a single chat application, while also maintaining a record of every customer interaction. Harnessing conversational intelligence allows teams to choose the most effective language for engaging with each customer, boosting sales, and improving customer satisfaction through the power of conversational AI. By analyzing dialogue, you can forecast conversions and engage proactively with potential clients. We firmly believe that true friends don’t require support tickets to assist one another effectively.

Media

Media

Integrations Supported

Easyflow
Facebook Messenger
Zapier
Facebook
LiveChat
Morphic
MySMSmantra
Nekton.ai
Quickwork
Slack
WhatConverts

Integrations Supported

Easyflow
Facebook Messenger
Zapier
Google Calendar
Integrately
KonnectzIT
Pabbly Connect
Stackreaction
Twilio
Walletly
WiserNotify
WooCommerce

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$49.00/month
Forever free plan (up to 100 bot users per month, limited features), Team plan starts at $49 and scales as the number of monthly conversations grow.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

LiveChat Software

Date Founded

2002

Company Location

United States

Company Website

chatbot.com

Company Facts

Organization Name

Activechat, Inc.

Date Founded

2017

Company Location

United States

Company Website

activechat.ai

Categories and Features

Artificial Intelligence

Chatbot
For Sales
Predictive Analytics
Process/Workflow Automation
Virtual Personal Assistant (VPA)

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Omni-Channel
On-Screen Chats
Pre-configured Bot

Live Chat

Canned Responses
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking

Categories and Features

AI Customer Service

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Virtual Assistant

Live Chat

Not specified

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