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What is ChatGent?

ChatGent is a cloud-based messaging and commerce platform powered by AI, tailored for online retailers, service providers, medical facilities, restaurants, and agencies. It effectively manages customer queries across numerous messaging channels including website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram by employing pre-approved business information, which helps funnel conversations to staff through a centralized inbox. With real-time synchronization of product catalogs from Shopify and WooCommerce, customers can browse and make purchases through messages, images, or screenshots that correspond to the catalog offerings. Furthermore, teams are enabled to engage with comments on Facebook and Instagram, capture potential leads, oversee orders from start to finish, utilize AI Copilot features, and assess performance metrics. The platform also supports multilingual interactions with customers, accommodating languages such as Banglish, Roman Urdu, Hinglish, and Arabizi, while its intuitive dashboard is available in both English and Bengali, guaranteeing a smooth experience for a wide range of users. By integrating these functionalities, ChatGent aims to significantly enhance customer engagement and optimize business workflows across diverse industries, ultimately leading to improved customer satisfaction and operational efficiency.

What is AsistentiAI?

AsistentiAI is a cloud-based solution crafted for customer messaging and AI support, specifically aimed at serving small to medium-sized businesses. This innovative platform aggregates interactions from website chats, Instagram messages and comments, Facebook Messenger, and WhatsApp Business into a single, cohesive team inbox. It allows agents to assign conversations, make use of internal notes, manage roles and labels, create tasks, access customer information, and oversee orders or bookings in a seamless manner. The AI functionality adeptly handles common inquiries by utilizing data from the business's website, product catalog, and uploaded documents, and can escalate complex questions to a human agent, providing a suggested response for efficiency. Supporting a variety of languages, including Albanian, English, and Italian, it also connects with WooCommerce and spreadsheet catalogs to enhance its capabilities. Furthermore, teams can utilize this platform for effective social messaging, in-depth website support, and efficient customer-service management, which collectively boosts productivity and elevates customer satisfaction. The comprehensive nature of AsistentiAI makes it an invaluable tool for businesses looking to streamline their customer engagement strategies.

Media

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Media

Integrations Supported

Facebook Messenger
Instagram
WhatsApp
Shopify
Telegram
WooCommerce

Integrations Supported

Facebook Messenger
Instagram
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$15/month
The Free plan includes 100 credits per month and does not require a card. The Lite plan costs $15/month and includes 3,000 credits per month.
Free Version

Pricing Information

$120/business/month
The Starter plan costs $120 per business per month and includes up to 1,000 AI-agent replies. Extra replies cost $30 per 1,000. Prices are in U.S. dollars and exclude VAT. One-time setup costs $0 if you configure it yourself or $149 with vendor setup. Annual prepayment includes two free months. The free trial includes 50 replies and requires no credit card.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Factoryze

Company Location

Bangladesh

Company Website

chatgent.chat

Company Facts

Organization Name

AsistentiAI

Date Founded

2026

Company Location

Albania

Company Website

asistentiai.com/en

Categories and Features

AI Chatbots

Not specified

Categories and Features

AI Chatbots

Not specified

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