Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • 3CX Reviews & Ratings
    1,237 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    8,478 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,400 Ratings
    Company Website
  • ClickUp Reviews & Ratings
    19,572 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    12,537 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,194 Ratings
    Company Website
  • Odoo Reviews & Ratings
    1,729 Ratings
    Company Website
  • GetResponse Reviews & Ratings
    1,801 Ratings
    Company Website
  • CTM Reviews & Ratings
    939 Ratings
    Company Website
  • Visual Visitor Reviews & Ratings
    251 Ratings
    Company Website

What is ChatSupport?

ChatSupport is an efficient, all-in-one live chat solution that seamlessly integrates with any website. With an intuitive dashboard, users can interact with and assist visitors effectively. We are firm believers that genuine connections can only be fostered through human interaction. The essence of feeling acknowledged is crucial for building meaningful relationships. No matter how sophisticated AI technology becomes, it cannot replicate the sense of being truly heard. Human representatives are essential for creating authentic connections, as they can respond to and engage with your visitors directly. Our complimentary chat widget enables you and your team to promptly address inquiries from website visitors, enhancing the overall user experience. By prioritizing real human interaction, we ensure that your visitors feel valued and supported.

What is AnswerChat ?

With AnswerChat, visitors to your website can easily find out whether a chat representative is available. To start a conversation, they need only to click the AnswerChat button on your site, with no requirement for software installation or downloads. Should there be no available representatives, the system seamlessly guides users to an online email form for straightforward communication. When a customer begins a chat, a new window will appear on your screen, potentially accompanied by a ringing sound if your setup allows it, showing the visitor's name and the page they are currently viewing. You can choose to accept the chat, transfer it to the next available operator, assign it to a specific team member, or redirect the visitor to the email form. AnswerChat also offers features for documenting the chat session, allowing you to print the conversation or copy and paste it for use in other applications, ensuring all necessary details are readily accessible. This all-encompassing method not only enhances customer engagement but also simplifies communication for your team, ultimately leading to a more efficient service experience. Additionally, the ability to track and review chat interactions allows for continuous improvement in customer service strategies.

Media

Media

Integrations Supported

Facebook Messenger
Joomla!
Magento
Microsoft Teams
Shopify
Slack
WordPress
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$0
Free Version
Free Trial Offered?

Pricing Information

$19.95 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

AnywhereWorks

Company Website

chatsupport.co

Company Facts

Organization Name

Alpha Media

Company Location

United States

Company Website

www.alphamedia.net/products/ac/v20/index.htm

Categories and Features

Live Chat

Customizable Branding
Geo Targeting
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Popular Alternatives

Popular Alternatives

Fondesk Reviews & Ratings

Fondesk

Unieke Software Solutions
ProProfs Chat Reviews & Ratings

ProProfs Chat

ProProfs
CareColl Reviews & Ratings

CareColl

Intellial Solutions