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What is Chatbox?

Initiate prompt conversations with clients by utilizing Chatbox, a cloud-based messaging solution. This platform allows users to manage interactions via Facebook Messenger, live chat, and SMS, ensuring a comprehensive communication approach. Moreover, Chatbox can effortlessly integrate with several customer relationship management (CRM) systems like Oracle Service Cloud and Salesforce. It also provides the capability to customize messages by including specific customer details such as their name, age, and address, which greatly enriches the personalization of each interaction. Consequently, by taking advantage of these robust features, companies can significantly enhance their customer engagement strategies and build stronger relationships with their clientele. This can lead to improved customer satisfaction and increased loyalty over time.

What is Avochato?

Avochato is an easy-to-use text messaging platform tailored for support and sales teams. This software provides companies with an effective means to engage with their customers, resulting in increased response rates and improved conversion rates. Features include a chat widget, real-time messaging, broadcasting capabilities, automated surveys, and customizable APIs. Additionally, users can monitor customer interactions and track engagement levels. Avochato also seamlessly connects with popular business applications like Slack, Office 365, and Salesforce, enhancing team collaboration and productivity. By leveraging these integrations, businesses can streamline their communication processes and better serve their clients.

Media

Media

Integrations Supported

Salesforce
Slack
Oracle Service
Ytel

Integrations Supported

Salesforce
Slack
Cognito Forms
Microsoft 365
SaveMyLeads
Shift
Stackreaction
Wufoo
Zapier

API Availability

API Availability

Pricing Information

$35.00/month
Free Version
Free Trial Offered?

Pricing Information

Pro - $399 per month
Standard - $199 per month
Core - $99 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Chatbox

Date Founded

2015

Company Location

United States

Company Website

chatbox.com

Company Facts

Organization Name

Avochato

Date Founded

2015

Company Location

United States

Company Website

www.avochato.com/

Categories and Features

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Text-to-Win

Categories and Features

Bulk SMS

Not specified

Customer Service

Alerts / Escalation
Appointment Management
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback
Workflow Management

Event Management

Attendee Management
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Real Estate Agency

Client / Property Matching
Client Database
Commission Management
Contact Management
Lead Management
Listing Management

Reputation Management

Gamification
Response Management
Review Generation
Review Monitoring

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

SMS Survey

Not specified

Travel Agency

Customer Database
Marketing Management
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

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