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What is Chatty?

Chatty redefines ecommerce customer engagement by providing an AI-first chat platform that focuses on sales growth, not just automation. Unlike traditional chat tools, it instantly learns your product catalog, policies, and pricing—ready to sell within a single night. Its AI doesn’t just answer questions; it reads browsing behavior, tracks purchase history, and identifies what customers are most likely to buy. During live chats, Chatty suggests complementary products, finds upsell opportunities, and nudges customers toward conversions. This makes it not just a support tool but a true digital sales assistant working 24/7, with no breaks or downtime. With powerful built-in features like a shared inbox, omnichannel support, and a self-service help center, it streamlines customer operations while increasing sales. Chatty is simple to set up—no coding required—and integrates seamlessly with the tools merchants already use. Results speak for themselves: merchants have seen over $1M in assisted revenue, 20% chat-to-sale ratios, and AI resolution rates of 95%. Whether your store is new or scaling fast, Chatty offers both free and pro plans to match your growth needs. By blending AI intelligence, automation, and sales-first design, Chatty ensures ecommerce businesses turn every conversation into a growth opportunity.

What is Arena Chat?

Anticipating customer needs, recommending perfect products, and delivering customized shopping experiences with precision is essential for any business. Whether dealing with straightforward FAQs or more complex inquiries, you can significantly improve your store's customer service swiftly. We support all major CMS and ecommerce platforms, so simply provide Arena Chat with your store's website URL, and we will manage everything else for you. You can also customize the AI voice and widget branding to reflect your store’s unique style. Experience seamless data training while maintaining a strong focus on privacy, allowing for engaging conversations with customers. You can communicate in the language your customers prefer and gain valuable insights into your sales funnel through sophisticated analytics. The Smart Suggestions feature enhances the user experience by presenting three AI-generated prompts following each question, although this feature is currently off by default to optimize functionality. Soon, we will introduce a toggle option for users to activate or deactivate Smart Suggestions as they see fit, providing even more control. This proactive strategy guarantees an intuitive and enjoyable shopping journey for every visitor, ensuring they feel valued and understood throughout their experience.

Media

Media

Integrations Supported

Shopify

Integrations Supported

Shopify
ChatGPT
GPT-3.5
GPT-4
WooCommerce
WordPress

API Availability

API Availability

Pricing Information

$19.99 per month
Free Version

Pricing Information

$29 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Chatty

Company Website

chatty.net

Company Facts

Organization Name

Arena Chat

Company Website

arenachat.com

Categories and Features

AI Sales Agents

Not specified

Chatbot

Not specified

Categories and Features

Chatbot

Not specified

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